• Solved

How to completely disable website translation?

This question was already posted and badly answered in 2016. Now things have changed a lot and Firefox DO try to translate everything which is quite annoying to anyone kn… (read more)

This question was already posted and badly answered in 2016. Now things have changed a lot and Firefox DO try to translate everything which is quite annoying to anyone knowing more than a single language. No extensions related. I need to completely disable that. My firefox is up to date: 118.0.1 (64-bit).

Thank you Arturo

Asked by arturoshaw 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 5 days ago

Answered by Sean Thomas 9 hours ago

  • Solved

Yahoo Searches Opening in New Tab After Update

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens t… (read more)

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens the search results in a new tab. It didn't use to do this, but I can't find any Firefox option to make the searches stay in the existing tab. Can anyone help with this? I don't think it's Yahoo's settings, because I'm not signed into it. It seems like the Firefox update created this new behavior.

Asked by FireFoxFan1 1 month ago

Answered by zeroknight 3 weeks ago

  • Solved

PG&E (PGE) PG and E Website has blocked Firefox

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states… (read more)

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states it does not support Firefox. Is this refusal to support on the subject website a known problem? I have searched the Firefox Help without results. Is this even considered a problem? I appreciate Firefox and would like to see it be a supported browser on the subject website.

Asked by RIPPER 4 months ago

Answered by RIPPER 4 months ago

  • Solved
  • Locked

Missing Mail Toolbar

Version 115.4.3 seems to have eliminated the Mail Toolbar altogether. The “Unified Toolbar” support page at https://support.mozilla.org/en-US/kb/unified-toolbar refers t… (read more)

Version 115.4.3 seems to have eliminated the Mail Toolbar altogether. The “Unified Toolbar” support page at https://support.mozilla.org/en-US/kb/unified-toolbar refers to a “Tabs Bar” which is not part of the standard Thunderbird vocabulary (there is a “Tab Strip” at https://support.mozilla.org/en-US/kb/how-customize-toolbars#w_how-do-i-sh.... If you keep changing the toolbars and the vocabulary, you are going to confuse everyone, including yourselves. Now the user cannot customize the Menu Bar (or the Unified Toolbar), so the main buttons on the Mail Toolbar (Get Messages, Write, Chat, Tag, QuickFilter, Address Book etc.) are just not there. There is also no visible way to display the Mail Toolbar. It seems that in their desperate indecision as to whether the Menu Bar or the Mail Toolbar should be on top, the developers of Thunderbird decided to eliminate the Mail Toolbar altogether. What an unfortunate decision. Give us back our Mail Toolbar!'

Asked by groucho43 4 months ago

Answered by groucho43 3 months ago

  • Solved

Repeating "Welcome back" popup when starting Firefox

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup … (read more)

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup stating that "Here’s a quick reminder that you can keep your favorite indie browser just one click away." and provides a button to make the browser the default one. That's exceedingly annoying - I can understand that Firefox wants to notify my once in a while, but this happens at least once a day, probably more often than that. I looked over the source code and got that it is a "spotlight" feature, but I failed to find any settings that would turn it off. Any idea how can I disable this forever?

Asked by pepak 3 weeks ago

Answered by pepak 2 weeks ago

  • Solved

ChatGPT no longer gives any response in firefox

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and i… (read more)

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and incognito. Nothing works.

When opening in Chrome, it works as always. Same computer.

Asked by alyndra 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Tabs Reappearing After Being Closed

This applies to the latest Firefox for Android version (this issue did not occur with the previous version). I manually closed my tabs and closed the Firefox app when I e… (read more)

This applies to the latest Firefox for Android version (this issue did not occur with the previous version). I manually closed my tabs and closed the Firefox app when I exit. However, when I open the app again, the previously closed tabs are there as if they were never closed. This is fixed if I delete browsing data but, obviously, this is not an ideal solution. I have tried to attach a short clip of this issue in action but it will not upload. Any help would be appreciated. Thanks.

Asked by daylight_EX 4 months ago

Answered by daylight_EX 4 months ago

  • Solved

Virus pop-ups coming through notifications

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all al… (read more)

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all also say "via qltuh.titanicooler.top" I have attached a picture.

I have closed the browser, I tried clearing my cache, I have scanned using both AVG, AVAST, F-Secure Online Scanner, and Microsoft Safet Scanner. I am not quite sure what else I should do.

Thank You

Asked by Acala Bhikkhuni 4 months ago

Answered by zeroknight 4 months ago

  • Solved

Turn off all threading Thunderbird 115+

Answers to the question "how to turn off all threading in Thunderbird" no longer work with changed menu structures in Thunderbird 115. What is the answer to this question… (read more)

Answers to the question "how to turn off all threading in Thunderbird" no longer work with changed menu structures in Thunderbird 115. What is the answer to this question now?

Asked by Martin Brampton 5 months ago

Answered by david 5 months ago

  • Solved

Can't pin extensions to the toolbar using the extension button

Hello folks According to Firefox help pages, pinning an extension to the toolbar should work as follows: "Click the extensions button (jigsaw puzzle Fx109ExtensionsButt… (read more)

Hello folks

According to Firefox help pages, pinning an extension to the toolbar should work as follows:

"Click the extensions button (jigsaw puzzle Fx109ExtensionsButton icon) in the toolbar to open the extensions panel. Each extension in the panel has a menu button with a gear Fx91GearIcon icon. You can use this menu button to manage those extensions."

The extensions button doesn't seem to work like that for me. When I click the Extensions button I get several buttons (Recommendations, Extensions etc) on the left side of the page as in the first image attached (Firefox1).

If I then click the Extensions button I get to the Manage Extensions page, and if I then click the 3 dots (...) button on (say) Proton Pass I don't get a Pin to Toolbar option and clicking the Manage option opens the Proton Pass Details page (see image Firefox2) - none of the buttons on the any of the pages offers a Pin to Toolbar option.

Those extensions that are pinned to the toolbar, such as Adblock Plus ( see Firefox2 image), got pinned during installation and not by using the extensions button. Currently I seem to have no way of interacting with any extension via the extensions button.

Could be I'm doing something silly but any suggestions would be appreciated.

Regards Ken

Asked by kenliz 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

S/MIME Digital Signature Is Not Valid, but can decrypt and sometimes encrypt...

In addendum to the below: I am now up to TB v 121.0.1 and still have this issue of untrusted S/MIME signatures from DoD sources. As I also have a DoD email, I can send … (read more)

In addendum to the below: I am now up to TB v 121.0.1 and still have this issue of untrusted S/MIME signatures from DoD sources. As I also have a DoD email, I can send myself test messages. If I send an unencrypted message from my DoD email in reply to to an S/MIME signed message from TB, I get the behavior described below in the original post, where my DoD S/MIME signature is not valid. If I reply to the same signed TB email with an encrypted message from my DoD email, TB decrypts the message but still says my signature is not valid. However, the "invalid" message is slightly different with an additional clue - the message states that "This message includes a digital signature, but the signature is invalid. The message was signed using an encryption strength that this version of your software does not support." See snips 4 (error)+ 5 (successful decryption) below. Is it possible that the newer signature certificates from DoD use an encryption strength that cannot be decrypted by TB, yet the message encryption works? Another clue is that it appears I can send encrypted emails to some DoD recipients (but not all) even if their signature is invalid.

Original Post: I have received a signed email from a DoD sender in TB v115.5.1. The S/MIME icon states the Digital Signature is Not Valid (png below), consequently, the cert was not imported into the TB Certificate Manager. I have updated the DoD Root Certificates, and ensured that the most commonly used DoD Root certs and Email certs have trust settings that identify web sites and mail users (add'l png examples). I cannot examine the cert I received in TB, although I seem to recall I could by clicking on the icon in earlier versions of TB.

How can I: 1) Identify the certificate authorities for the invalid cert to ensure they are trusted? 2) Examine and import the certificate from the user? This is not unique to a single user, it happens with DoD emails whose certs were not already in my Certificate Manager, and the organization I commonly communicate with is changing everyone's email, so everyone is getting new certs. This prevents me from sending encrypted emails to the recipients.

Asked by BarnRat1 3 months ago

Answered by BarnRat1 1 month ago

  • Solved

Installing edited add-on gives "Installation aborted because the add-on appears to be corrupt" error

Hello there! I have been trying to edit an existing browser extension (for the sole reason of adding new features to it for myself), and I've been trying to add it to my… (read more)

Hello there!

I have been trying to edit an existing browser extension (for the sole reason of adding new features to it for myself), and I've been trying to add it to my Firefox browser. However, upon trying to install it to the browser, it throws an error saying: "Installation aborted because the add-on appears to be corrupt". I've been trying to read more into this issue all across the internet, but none of the recommendations seem to be working.

I tested my extension locally and with using the about:debugging temporary add-on method, and everything seemed fine.

I tried to re-configurate the 'xpinstall.signatures.required' variable by setting it to false (even thought this method is considered unsafe in most cases), and the issue still occurs

I also tried adding a new gecko ID to it as stated in this article, but to no avail: https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/manifest.json/browser_specific_settings

And last, but certainly not least, I tried compressing the extension with web-ext aswell.

My question is - is there a way to add this extension permanently to my browser without submitting it to Mozilla? I did not create this extension, I only added custom integrations to it for myself.

And more importantly - is there a way to add it to the basic Firefox browser, which is not Firefox developer of Firefox nightly? Or maybe create a desktop shortcut that will always start the browser in debug mode, always containing the extension as "temporary"?

I can see that many posts and questions have already been posted regarding this "custom add-on" topic, but my situation is a bit different since my goal is to only use this add-on by myself (and I'm also revisiting this topic since none of the previous suggestions worked in my case)

Any comments, helps, or even links would be greatly appreciated! Have a great day!

Asked by Nida 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

FF Memory SURGES when accessing finance.yahoo.com/

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged… (read more)

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged to 6.5 GB! I cannot just 'quit' FF, have to force quit to regain the memory. No problems with any other website. I am running Mac OS 12.7, 8GB RAM, FF 102.0.1

Any help/suggestions appreciated.

Regards, Peter Donlevy

Asked by peter.donlevy 3 months ago

Answered by peter.donlevy 3 months ago

  • Solved

Can't send to or from a specific address

Hi, Long time enjoyer of mozilla software here. Recently I've run into a very strange issue. It appears as if an email address in Thunderbird is blocked somehow. Whenev… (read more)

Hi,

Long time enjoyer of mozilla software here. Recently I've run into a very strange issue. It appears as if an email address in Thunderbird is blocked somehow. Whenever I try to send to, or send from this email address, it gives an error. See examples below.

Please note, if I use a different account to send the email, there's no problems. If I use webmail to do the same thing, no problems If I use an app on my phone to do the same thing, no problems. So I am pretty sure the issue is in Thunderbird.

Also note this is a 'catch all' account - so the account is configured to be able to send from any address within the same domain, through a single configured identity. Any other addresses work fine. There's just one specific address that gives the problem.

I know I can easily save myself some headaches and change the email address, but I don't like having strange problems and want to figure out what is wrong. If anyone has any idea what could be going on or if you need more information, let me know.

Example error when sending from the address:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Verification failed for <someaddress@domain.com> Sender verify failed. Please check the message recipient "someaddress@domain.com" and try again.

Example error when sending to the address: Sending of the message failed. An error occurred while sending mail. The mail server responded: No such recipient here. Please check the message recipient "someaddress@domain.com" and try again

Asked by Tosti 5 months ago

Answered by Tosti 5 months ago

  • Solved
  • Archived

Recently closed windows

Hello, once again the function of restoring recently closed windows has stopped working, it is displayed in gray and you cannot enter it I usually work on two or three wi… (read more)

Hello, once again the function of restoring recently closed windows has stopped working, it is displayed in gray and you cannot enter it I usually work on two or three windows at the same time and this function usually works, but I can't use it for the second or third time. Can I recover closed windows? I will be grateful for your help Best regards, Paweł U

Asked by bthd 6 months ago

Answered by cor-el 5 months ago

  • Solved

Using backspace key to go back one URL

I used to be able to use the backspace key to go back one URL in a given window. Now, even though I have gone to about:config and changed browser.backspace_action = 0 to … (read more)

I used to be able to use the backspace key to go back one URL in a given window. Now, even though I have gone to about:config and changed browser.backspace_action = 0 to 'true', this no longer works, at least not with my new Windows 11 computer. I tried closing and re-opening Mozilla with the new preference, and again with closing, restarting the computer, and then re-opening Mozilla. Please help if you can. Thank you so much.

Asked by jozierabyor 4 months ago

Answered by jozierabyor 4 months ago

  • Solved

Custom tab title bar color matches the source app but navigation bar color doesn't

This example should be straightforward, as you can see the title bar on the bottom has a dark blue color from the source app (Tusky) while the navigation bar is white. On… (read more)

This example should be straightforward, as you can see the title bar on the bottom has a dark blue color from the source app (Tusky) while the navigation bar is white. On Tusky the navigation bar is the same dark blue as the title bar.

I'm not sure if Android allows getting the color of the source app's navigation bar, but anything could be better than a pure white one especially when the title bar is put on the bottom. I suggest Firefox to use either 1. Same color as the title bar 2. A slightly darker version of title bar color.

Asked by Frank Xu 2 days ago

Answered by Paul 2 days ago

  • Solved

thunderbird will not connect to btmail

Thunderbird will not connect to my bt mail. I have tried Mailbird, Outlook and others and they will not connect. I have checked configuration with BT and they say all OK… (read more)

Thunderbird will not connect to my bt mail. I have tried Mailbird, Outlook and others and they will not connect. I have checked configuration with BT and they say all OK. Have changed password - no change. Manually configured with password - no change. My PC has had a new SSD since and still will not connect. I have Broadband with BT so I get the same privaligies as Premium. I have malwarebytes and that allows them to connect. Up until a couple of weeks ago it worked OK and then suddenly it stopped working. Had my local Techie shop look at it - no result. They said it must be BT, but spoke to them again today and they say it should work - certainly with outlook. They recognise connection, but says either config or password incorrect. Changed password again, but no change. Can you please tell me where the problems is. Thanks

Asked by r.symms 3 weeks ago

Answered by r.symms 2 weeks ago

  • Solved

captcha not working...never ends

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more app… (read more)

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more appear, hit verify, it brings up something else. It will do this dozens of times and just never ever end.

Switch over to Edge, does the same. Switched to chrome and it works fine. Has google done something to captcha to deny it working on other browsers?

I have checked to see firefox is up to date and it is. I have disabled all extensions/addons. I have run malware/virus scans. On the Rogers community forums there are all kinds of people having problems but there are no solutions on how to fix. Oddly (or not) the problems are similar...captcha won't work on Edge, Firefox but will work on Chrome.

Asked by Rye Encoke 2 months ago

Answered by zeroknight 2 months ago