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Problem with search results

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported? If you can j… (read more)

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported?

If you can just email me about reason if there was any malicious activities I happy to help.

Thanks RO

Asked by ronoc2020 2 hours ago

Last reply by James 3 seconds ago

Problem on mobiles (apple and Android) and PC (Windows)

When we enter a search query on mobiles or on PC using Firefox we get:- There was an error displaying the search results. Please try again. This started happening today… (read more)

When we enter a search query on mobiles or on PC using Firefox we get:-

There was an error displaying the search results. Please try again.

This started happening today at about 10:45 (BST+2) Using Safari or the Galaxy search engine or using Chrome on the PC works fine.

At first we thought it might be a local problem so we re-booted our router - no result. We re-set Firefox on the PC - no result (anyway it is generalised).

Curiously WhatsApp is still connected (had to re-connect after re-set). So what is going on please?

Jon

Asked by mouson 27 minutes ago

Last reply by James 19 minutes ago

getting web pages

When I try and get a web page for example wordle or facebook I get following message 'There was an error displaying the search results. Please try again.' I have windows… (read more)

When I try and get a web page for example wordle or facebook I get following message 'There was an error displaying the search results. Please try again.' I have windows 11 on a laptop and am using duckduckgo as search engine. It has only started today and on Edge using same search engine I do not have the problem

Asked by ynnepsetab 28 minutes ago

Last reply by James 21 minutes ago

DuckDuckGo is down

I use DuckDuckGo for my basic search engine on both my laptop (Ubuntu system) and iPhone 8. It does not work today - saying "There was an error displaying the search resu… (read more)

I use DuckDuckGo for my basic search engine on both my laptop (Ubuntu system) and iPhone 8. It does not work today - saying "There was an error displaying the search results. Please try again.", needless to say...I have tried a number of times and differed the searches to no avail. I also cleared recent cache/history. Still stuck. Searching on Chrome I see on https://news.ycombinator.com/item?id=40451490 that others are also experiencing this problem and do not understand it either - just a few entries

The Sun (a rather populist newspaper in UK) has an article saying it is international and happening today, 23 May 2024, suggests no fixes. (Not exactly a reliable source in my thing)

Has anyone ideas or should I just wait and use an alternative search engine meanwhile? Thanks for any help

Asked by b17m 1 hour ago

Last reply by James 51 minutes ago

loss of open tabs and windows

Today while using firefox all my open tabs and windows crashed. Due to the situation, I had to restart my computer because everything was stuck. When it restarted I could… (read more)

Today while using firefox all my open tabs and windows crashed. Due to the situation, I had to restart my computer because everything was stuck. When it restarted I couldn't restore the previous session so I used various methods to restore it but I still can't restore the windows and tabs that were open today. I would like you to restore my session from before the failure today.

Asked by mateuszzadrozny11 1 week ago

Last reply by mateuszzadrozny11 1 hour ago

  • Solved

The the United States USPS website does not work properly with Firefox!!

Support, The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of … (read more)

Support,

The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of the links under Quick Tools do not work except this one: https://www.usps.com/manage/po-boxes.htm. Other things don't work either.

Everything works fine that I tried with Google Chrome though! Please address soon.

Thanks

Asked by Wayne Carpenter 3 months ago

Answered by Wayne Carpenter 3 months ago

Font look strange with large spaces when privacy.resistFingerprinting is set to true

Hello! Browser version: 126 OS: Kubuntu 24.04 LTS. How to recreate: Set privacy.resistFingerprinting to true while running Kubuntu 24.04, enter a webpage like Wikipedia. … (read more)

Hello! Browser version: 126 OS: Kubuntu 24.04 LTS. How to recreate: Set privacy.resistFingerprinting to true while running Kubuntu 24.04, enter a webpage like Wikipedia.

When I have privacy.resistFingerprinting set to true it breaks websites fonts (see picture). This problem occurred when I upgraded to Kubuntu 24.04 LTS.

I get the following console error that might be of interest: "Request for font "Noto Sans" blocked at visibility level 1 (requires 2)" To fix this, I tried to set the following prefs to 2 without success: user_pref("layout.css.font-visibility.private", 2); user_pref("layout.css.font-visibility.standard", 2); user_pref("layout.css.font-visibility.trackingprotection", 2);


I ran the following command, after trying to find a solution:

for i in $(echo verdana,arial,helvetica,sans-serif | tr ',' ' '); do fc-match $i; done

and I got the following results:

NotoSans-Regular.ttf: "Noto Sans" "Regular" LiberationSans-Regular.ttf: "Liberation Sans" "Regular" NimbusSans-Regular.otf: "Nimbus Sans" "Regular" NotoSans-Regular.ttf: "Noto Sans" "Regular"

Which seems normal to me.

Is there some way to fix this without having to disable privacy.resistFingerprinting?

Asked by Bad_Username 2 hours ago

Account

I just accidentally deleted my account and i just can't remember my password but i don't want to reset my password because my data could be deleted and i have no backups … (read more)

I just accidentally deleted my account and i just can't remember my password but i don't want to reset my password because my data could be deleted and i have no backups and no other way to get my account back besides resetting my password

Asked by Caelan A 6 hours ago

  • Solved

How to unpin Google from search bar suggestions?

I'm trying to move away from using Google, so I swapped to Duckduckgo and removed Google as a default search. However, "Search with Google" is still appearing in my searc… (read more)

I'm trying to move away from using Google, so I swapped to Duckduckgo and removed Google as a default search. However, "Search with Google" is still appearing in my search suggestions bar with a pin icon in the corner, and I can't figure out how to remove it. Does anyone know how to do this?

Asked by Cr4sh 15 hours ago

Answered by cor-el 11 hours ago

  • Solved

Can no longer detach tabs in Firefox 126

Tab detachment was working fine until updating to Firefox 126. Now the tabs cannot be moved, detached or dragged to another window. In about:config, browser.tabs.allowT… (read more)

Tab detachment was working fine until updating to Firefox 126. Now the tabs cannot be moved, detached or dragged to another window.

In about:config, browser.tabs.allowTabDetach is set to true

Suggestions?

Asked by Jeffery Small 7 hours ago

Answered by Jeffery Small 7 hours ago

YouTube Issue

YouTube content doesn't load. Same with NYTimes.com articles. Up to date, no extensions, no add-ons. Running Sonoma 14.4.1 Safari and Chrome work as expected. … (read more)

YouTube content doesn't load. Same with NYTimes.com articles.

Up to date, no extensions, no add-ons.

Running Sonoma 14.4.1

Safari and Chrome work as expected.

Asked by johnedwardlow 17 hours ago

Last reply by cor-el 7 hours ago

Canvas is not load correctly in Firefox v126

I have restarted and updated both firefox and my computer and disabled all of my security extensions for Canvas. However I still do not have any content loading for assig… (read more)

I have restarted and updated both firefox and my computer and disabled all of my security extensions for Canvas. However I still do not have any content loading for assignments or quizzes.

Asked by Claidhim 11 hours ago

Last reply by cor-el 7 hours ago

Translate Icon and Menu Item do not appear?

I was browsing a webpage that turned out to be in Portuguese, and I was looking for how to translate it, but the internet indicated that Firefox has built in transation! … (read more)

I was browsing a webpage that turned out to be in Portuguese, and I was looking for how to translate it, but the internet indicated that Firefox has built in transation! However, neither the Translate Toolbar Icon nor the Translate menu option appear, even if I visit a site that absolutely should be translatable (https://fr.wikipedia.org/wiki/Mozilla_Firefox)

Additionally, if I go to Settings -> General, there is a Translations section, but if I click the Settings button, there are no languages in any of the boxes and no option to add any.

I am on Firefox 126.0 for Windows.

Here are the things I have tried:

  • Restarting Firefox
  • Rebooting my PC
  • Disabling all my extensions
  • Running Firefox in Troubleshooting Mode
  • Clearing my Startup Cache
  • Performing a "Refresh Firefox"
  • Toggling and Untoggling browser.translations.enable and browser.translations.automaticallyPopup

Does anyone have any suggestions of something I could have missed?

Asked by Mike Pureka 8 hours ago

Last reply by cor-el 7 hours ago

Dark background

I am forced to switch over to the browser Brave, have been a true Firefox supporter but am unable to change the background from dark back to light, this has nothing to do… (read more)

I am forced to switch over to the browser Brave, have been a true Firefox supporter but am unable to change the background from dark back to light, this has nothing to do with the computer desktop settings since Brave, Edge and Google Chrome all are still running with the light background. Please help since I find this unacceptable, have problems reading with the dark background. Regards, Art.

Asked by Art 9 hours ago

Last reply by cor-el 7 hours ago