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Hello forum,

I have 2 mail addresses at gmx.de. I can’t sign up for either of them for a few days. I get the note: password wrong. I use the same password for both email addresses. I can sign in to both addresses via the browser at GMX, but not in the Thunderbird that I have been using for years. I have always called the two e-mail addresses via Thunderbird. I can't explain a reason for this problem. I hope that's from any of you.

Greetings Dieter

My Thunderbird (windows) is really not working, so I want to reinstall the whole thing. I have 4 accounts and a local folder. I don't want to backup all the profiles before reinstalling, as I am having an annoying issue with g-mail (I don't HAVE a gmail any more, but Thunderbird wants to login to gmail every time I open it). I only want to backup the "local" folder, as, so I want to reinstall the accounts one by one from scratch. In that way I hope, I can purge Thunderbird of the gmail. Now the question: How do I backup the local folder in a way that makes it easy to import it back after all the reinstallment?

I am trying to migrate from Microsoft Outlook 2021 to Mozilla Thunderbird. I have successfully imported the email from a number of different email accounts. I would now like to import the archived emails held in a number of PST files. The import tool would seem to be what is required, but it does not seem to allow me to select the PST files that I wish to import. I am concerned that it will try to import all email messages from my Outlook 2021. Is there a way of restricting it to just individual PST files?

hi, i am trying to remove an email account from Thunderbird app that i added but the "Delete" button in account settings isn't working at all! when i click it nothing happens. i select the account but when i click the delete button nothing happens

Hallo Forum,

ich habe 2 Mail Adressen bei gmx.de. Bei einer von beiden kann ich mich seit ein paar tagen nicht mehr anmelden. Ich bekomme den Hinweis: Passwort falsch. Ich verwende bei beiden Mail Adressen das gleiche Passwort. Ich kann mich über den Browser bei GMX bei beiden Adressen anmelden, aber nicht im Thunderbird, den ich seit Jahren benutze. Auch die beiden Mailadressen rufe ich schon immer über Thunderbird ab. Ich kann mir keinen Grund für dieses Problem erklären. Hoffentlich kann das jemend von Euch.

Grüße Dieter

In TB prior to v.155, folder message counts were not shown at all if the respective folders were empty. That is, instead of showing "0", TB did not show anything.

Now, after updating to TB v.155.0.1, I see dashes (horizontal lines) in the folder tree to the right of each empty folder.

Is it possible to revert back to the original behaviour and get rid of those unsightly dashes? They only add visual clutter (my opinion, obviously) while not providing any extra information.

Thanks.

I have used Thunderbird for years, for two different work accounts and a personal account. I am retiring from one workplace, a small arts charity which runs occasional arts events for which I work from home using my own set up. My successor uses Outlook so I want to save relevant emails for them to be able to access previous correspondence if they need to. If I save relevant emails as .eml files into a folder in Dropbox, should my successor be able to open them in Outlook? If not, is there another solution apart from printing relevant emails to PDF and saving them? I am not a hugely techie user and generally find Thunderbird very straightforward! Many thanks for any advice! CathGuth

I cannot connect Thunderbird to a primary outlook.com account. I can connect to an outlook.com alias account. I have confirmed this on two Windows 10 machines. I can connect to the primary outlook.com account from an iphone and an ipad. Is Thunderbird broken?

I started noticing that Firefox was giving me a lot of "not responding" freezes the past couple of weeks. The past couple of days I basically cannot access Firefox at all - constant, immediate freezing. I have tried uninstalling/reinstalling (multiple times), disabling hardware acceleration, running troubleshooter mode (still freezes! if it opens at all!), deleting profiles, restarting my computer, etc. I've done just about everything I can find online about this issue. Nothing has worked. I have no issues with Chrome or Edge.

Any suggestions??

I've been a user of Firefox for many, many years but I think I'm ready to switch to another browser. Every time Firefox updates, it deposits a shortcut on my desktop that I have to delete. I already have it installed in my start toolbar so I do not need it on my desktop. People will say "no big deal, just delete it" That is my point, I shouldn't have to, give me the option in Settings to install it or not.

I am suddenly finding I cannot scroll a thread in Chatgpt! What changed in the last 2 days? It has been working fine for 2 years. I am on OS mojave 10.14.6 on a 2015 Model Imac.

Settings->Passwords and autofill->Manage payment methods Only gives me the option to "Add new payment method". I can fill that out, but cannot save it.

I have an old credit card saved that I cannot update, change, or get rid of. That number was replaced with a new one, so it's not even valid anymore.

I followed the recommendation under the help file to check "Privacy and security->History", and it's set to "Remember history", so that shouldn't be a problem.

I was having this problem on my previous Windows 10 laptop - after transferring everything to the new one that's running Arch Linux, it's still the same. I'd really like to fix it, thanks.

I use Windows 11 Pro on a desktop computer. I use Firefox (which is up to date) and Thunderbird as my email client (which is up to date). I use Zone Alarm Extreme Security as my Firewall and Anti Virus

Recently it has become a nightmare sending and receiving emails to my markhowes@btinternet.com email address. Sometimes the emails (which I know are on the bt server) don't arrive but I don't get an error message. Then later in the day I might receive loads of emails at once.

Sending emails is even more of a problem. They simply don't go. Sometimes I get a time out message, sometimes I get an incorrect password message.

Within Thunderbird there is an option to check connection to both the outgoing and incoming bt servers. Usually (but not always) connection shows as "successful".

This has been going on for a couple of months - maybe it's a coincidence but it seems to start up after a Windows automated update and then things settle down again (I think) until the next Windows monthly update.

I'm not all that computer literate so please don't suggest messing around with the Registry or other very technical solutions but if anyone can help me solve this maddening problem I would be really grateful.

I can send and receive emails on my Android phone and directly on the bt email site via my Firefox browser.

Mark

I'm trying to use the Mozilla VPN I have on my desktop (hardwired) as a mobile hotspot for my LG Smart TV. I doesn't seem to be working the way I thought it should. Please can you give me any pointers on getting it working.

For years I have been using Thunderbird and supporting with donations and one of the important uses is being able to preview .pdf files and then quickly highlight and copy information from the pdf such as an invoice number so I can paste it into another document.

Now I can not do this - Why?

I am running 154.0 (64-bit) on Windows 11 - not that this should matter - clearly the issue is the update has chanced how .pdf's can be accessed.

Other issue is printing the pdf only prints a blank page

Incredibly frustrating - what is the issue and how do I fix it?