All Products Support Forum

Since installing Supernova, I find a huge (multiple minute) delay whenever I open a folder to a new tab or window. There was zero delay on the prior version to open a folder, so it appears to be specific to Supernova. I'm surprised that no one else has mentioned it on the forums yet, so it seems it might just be something about my particular setup. Can anyone help me diagnose what I might be doing wrong?

Thanks!

I'm using TB 115.3 and have it set to show messages as simple HTML. I'd like to add a toolbar button to switch to original HTML for individual messages as needed. Is that possible? I tried customizing the toolbar but didn't see a way to add this option.

The emails in the spam folder fail to delete after the desired expiration date. In account settings 'Junk Settings / Automatically delete junk mail older than x days' I select the desired expiration days but emails do not delete. Alternatively, I have changed the Retention Policy properties on the folder to deselect the 'Use my account settings and selected 'Delete messages more than x days' Still doesn't work. I have also repaired the folder but regardless nothing works. I have used SpamAssassin and SpamPal as the preferred program and that makes no difference. Any solution?

I'd like to send certain messages as `text/markdown` rather than `text/plain` or `text/HTML`. However, I don't see an option in Thunderbird's interface to do so (at least per message).

I'm using Thunderbird. Select 'Write' to create a new email A window opens ... and the cursor by default is in 'To' field

If I want to send an email to my own email account either 'To' or 'CC'

I start typing the first few letters of my name and it brings up several 'old' email addresses, and these appear in the list before my new current address. Frequently I end up using wrong email address.

Is there a way to remove these 'old' options.

ON other mail programs there is the option to 'right-click' and remove entries from history

I use Dragon NaturallySpeaking extensively. I've been using it successfully in Thunderbird for years now.

Suddenly today, nothing I dictate in Dragon is being recognized or typed in in Thunderbird. Dragon is working just fine here in my browser, and every place else. So I suspect the issue may not be with Dragon, but instead with Thunderbird. I applied the Universal Computer Fix of rebooting my computer, but that hasn't helped.

Is it possible something in the latest Thunderbird update has broken my ability to use Dragon?

How can I fix this?

I have the portable version of Thunderbird, V115.2.3 (64-bit). I just updated it to this version. It looks pretty but the two top toolbars have changed position. Before the update I used to mostly just hit Get messages and Write. But now those buttons are tiny and on the very top level. I don't really use any of the buttons on the now lower level toolbar, so I have been trying for ages to swap them back but I can't find any control that lets me do this? Can anyone help please?

I have two Windows 10 PCs, both running Thunderbird 115.3.0.

On one PC I have one account with POP3 and a few dozen entries that's been in use for several years.

I need to transfer just that single account to the other PC in a state that allows it to continue operating exactly as it had been in the original PC. I need to leave the other accounts (some POP3, some Gmail) working as-is.

Hi,

I need Proxy settings to use some of the company's applications. Until yesterday, I was able to set them and change them at will. Today, the browser disabled this ability, so I can't use some applications. The fields are grayed out and I can't change them (screen attached). What could be the problem and how to change it as soon as possible? I am not familiar with technical issues, so please give me very simple answers that I will understand and take as little time as possible.

1. see my screenshot - I have this little light blue bar only when i write a mail, it does not appear in other groups. How can I get rid of it? 2.my wish is to replace these 3 ?itmes /in dutch -opstellen, vorige, volgende/ from this left corner, as you see on the screenshot ,to the right corner.i can only replace these words in this group like vorige can be volgende as the last one of this line etc. how can i place this line to the right? 3.writing a mail - i open it and i do not add an address, subject or text and close it and what is strange – the system asks to save it. if everything is empty the system should not ask to save it, right? In my opinion, this is unnecessary.

I have Supernova 115.2.3 and am having problems with 1) printing an email- it asks me to save as pdf- and does not show printer in drop down 2) is causing other programs to have problems seeing printer that is installed. Why is this happening? This is recent 2-3 weeks. I have to reboot laptop each time I want to print or scan and cannot have TB open when I do. Have HP all-in-one printer/fax/scan. If TB is open, and I try to scan using software for printer, I get asked if I want to install software- which is already installed. I can't work this way. I am used to having Wordperfect, TB open all day and it used to be fine. I could print screen shots, Wordperfect documents, scan and email. Now I am getting these problems.

Please help!

I've had the same setup of my gmail accounts for years in Thunderbird, but today one of them stopped working.

Whenever I try to get or send mail, I get the pop-up OAuth window for logging into Google. I do so successfully and select "allow" to give access to Thunderbird. But then, back in Thunderbird, I see "Host contacted, sending login information..." and it never finishes. Eventually (many minutes) it times out. I have tried dozens of times with the same result.

I have a second gmail account configured in the same instance of Thunderbird, with exactly the same settings. It continues to work fine, and does not display the OAuth pop-up when I get/send mail. This makes me think that the problem has something to do with my Google account rather than with my Thunderbird settings, but I have not changed anything there either.

Both accounts are configured for pop3 (pop.gmail.com:995), security SSL/TLS, authentication OAuth2. Thunderbird is set to accept all cookies and keep until expired. I deleted all saved passwords for the failing account, but Thunderbird still has the password for the account that is working.

I've already wasted many hours on this. I have read and tried all suggestions that I can find online. Please help!

Hi,

I've just updated my current version of Thunderbird to 115 on my Mac using Ventura. It's installed, I put in my password and it just buffers. I can't use it at all.

I've tried to look for the 102.5 version to download and reinstall but I can't find it. Any help would be greatly appreciated.

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

I just upgraded to version 115. The folder pane now shows the number of unread messages in each folder. Nothing wrong with that, but it's information I don't need and is one more thing for me to look at. Possible to hide the unread messages count? Thanks.

After upgrading to TB115 I notice an issue where my TB does not close with CMD-Q (on Mac). It even show to CMD-F is configured (?!). But when trying CMF-F it shows the Find/Search function (as it should).

How can I change this back to CMD-Q.

PS: When using CMD-TAB to navigate between running apps it is possible to use CMD-Q to quit. However when TB is the active window it does not work...

Any ideas?

Many Thanks!