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Multi-account

Добрый день! Я создавал аккаунты через расширение мульти-аккаунт в браузере и сейчас все аккаунты удалились с браузера. Есть какая-то возможность вернуть аккаунты? Их был… (read more)

Добрый день! Я создавал аккаунты через расширение мульти-аккаунт в браузере и сейчас все аккаунты удалились с браузера. Есть какая-то возможность вернуть аккаунты? Их было очень много и они очень важны

Asked by yulya_lebedeva_1997 2 days ago

Last reply by yulya_lebedeva_1997 2 days ago

sync not working

I reinstalled windows, installed firefox and signed in but my bookmarks (toolbar) have not sync'd, I have bookmarks toolbar set to always show, and my android phone has f… (read more)

I reinstalled windows, installed firefox and signed in but my bookmarks (toolbar) have not sync'd, I have bookmarks toolbar set to always show, and my android phone has firefox installed and the bookmarks are there, they just will not sync to my pc, whats up?

Asked by jasebooth1969 3 days ago

Last reply by Paul 3 days ago

History and Bookmarks are Gone

A few days ago, my Firefox installation stopped auto-completing my URLs. I didn't think much of it. But I tried looking up my history and bookmarks today, and they're bot… (read more)

A few days ago, my Firefox installation stopped auto-completing my URLs. I didn't think much of it. But I tried looking up my history and bookmarks today, and they're both gone. History won't update, and I can't add new bookmarks. In-page autocomplete still works.

My Firefox version is 140.0.2 for MacOS on an M1 Mac Mini. I'd recently update my computer's operating system before I noticed the issue, and I had to do a hard power-down a day or two afterward. I do not know if the issue began before or after the hard shutdown.

Asked by ioun315 3 days ago

140.0.2 version just deleted all

Whatever update that happened recently destroyed everything I used Firefox for, everything. How can I get it all back? It seems there is no going back? How did Mozilla … (read more)

Whatever update that happened recently destroyed everything I used Firefox for, everything. How can I get it all back? It seems there is no going back?

How did Mozilla left this get by? If I have to rebuild everything it will take years.

I may as well use a more worthy browser. I am so angry. I've lost links to so many family items like the burial site of my birth father. So, many things gone. I'm stunned and crushed over this.

I trusted Mozilla. Now i can't trust Mozilla.

Asked by Bob 4 days ago

power outage

last night we had a couple second power outage. This morning my desktop with Firefox won't properly boot up. It goes to Microsoft Edge. I have changed the default back… (read more)

last night we had a couple second power outage. This morning my desktop with Firefox won't properly boot up. It goes to Microsoft Edge. I have changed the default back to Firefox but none of my files will show up.

Asked by 6nfwh7tx9h 4 days ago

Months of bookmarks lost

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it wa… (read more)

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it was all music it really saddens me because atm it's lost forever, i hope somebody can help me (i don't know since when it disappered i literally just noticed it right now ...)

Asked by georgiy-tarasov 1 week ago

Last reply by georgiy-tarasov 6 days ago

sync between 2 device

I had set up sidebery list in my desktop computer but when i login firefox in my laptop, the sidebery list didnt appear? may i know how to do the setting to sync between… (read more)

I had set up sidebery list in my desktop computer but when i login firefox in my laptop, the sidebery list didnt appear? may i know how to do the setting to sync between the 2 devices?

Asked by david sim 6 days ago

Bookmarks Toolbar

The contents of my Bookmarks Toolbar disappeared at the same time as a Windows 10 update. Instead of my bookmarks, I see "For quick access, place your bookmarks here on … (read more)

The contents of my Bookmarks Toolbar disappeared at the same time as a Windows 10 update. Instead of my bookmarks, I see "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks." I right-clicked on the space and I have "Always Show" still checked.

Asked by woody613 6 days ago

Suggestions for optimizing the bookmark import function

After importing bookmarks from Microsoft Edge browser to Firefox, the two browsers have folders with the same name in the same directory. Some of the bookmarks in the fol… (read more)

After importing bookmarks from Microsoft Edge browser to Firefox, the two browsers have folders with the same name in the same directory. Some of the bookmarks in the folders have the same website domain names. I hope that in the future, Firefox can automatically organize bookmarks from two identical folders into one folder and automatically delete bookmarks with duplicate domain names. This feature is available when importing bookmarks from Firefox using Microsoft Edge. I hope Firefox can also improve it. Thank you.

Asked by 3136988662 1 week ago

my bookmarks are dissapering on my startup page

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with … (read more)

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with regards

Firefox Tabs GONE —4th time in past year—following MacBook Pro Restart!!!

The title sums it up. • Does anyone know why FFx , when opened following my MacBook Pro Restart, opens without any of my selected Tabs AND then provides no History of my … (read more)

The title sums it up. • Does anyone know why FFx , when opened following my MacBook Pro Restart, opens without any of my selected Tabs AND then provides no History of my last FFx session??? • Hours of Internet research, vanishes! It really p--- me off! • This has happened at least 4 or 5 times in the past year to year and a half and on both computers. And I do stay on top of my FFx updates. If a Notice appears on my screen, I usually install within 24 hours. • This last time (today) I had previously updated FFx a few hours earlier and then I needed to run a Restart of the computer.... • MBPro fires back up, I open FFx and nothing in the Tabs Header. GONE! Poof! • I go to Browsing History - no Restore Previous Session (by any other term) • Doesn't it seem logical? THAT fundamental function would be right there, top of the list?!?! • HERE IS THE KICKER: In FFx I opened the FFx "About Firefox" menu and noticed it says, amidst all the provided information, "Failed to check for updates." • BS! It was following the update that FFx Tabs vanished! How can it insert that statement? Was I suppose to do something other than click "OKAY". And then the new version begins when FFx is reopened. Right? • If this comes down to the older OS on the computer (10.13.6) I should not be receiving update notices from FFx. If so, a notice of, "Your Mac's OS is too old to run FireFox's latest version" would be what I should receive. So, as you can tell, I'm frustrated and baffled at the same time. Any thoughts? I would appreciate it. Thanks

Asked by DWrightB 1 week ago

Pocket export doesn't include tags

I tried to export my Pocket links because they're shutting down. The export I received doesn't include any tags, which makes it pretty much useless. How do I get one with… (read more)

I tried to export my Pocket links because they're shutting down. The export I received doesn't include any tags, which makes it pretty much useless. How do I get one with the tags, so I can import to a different tool?

Asked by beth33 1 week ago

Last reply by beth33 1 week ago

latest update

I am definitely not interested in bells and whistles. Just want basic program. The new update ate my current settings and book marks. Did not create a backfile with my… (read more)

I am definitely not interested in bells and whistles. Just want basic program. The new update ate my current settings and book marks. Did not create a backfile with my profile. Your help process sucks big time. Do you even do beta testing before you send them out?

Asked by bigz2 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago