30-day refund

Hi, I purchased a 30-day VPN but it is not supported by my computed, so I can't use it. I tried downloading a previous version but it didn't work anyway. Therefore I'd li… (read more)

Hi,

I purchased a 30-day VPN but it is not supported by my computed, so I can't use it. I tried downloading a previous version but it didn't work anyway. Therefore I'd like to request a refund, following the 30-day refund policy (I purchased it 2 days ago).

My e-mail is [redacted] @gmail.com and user is francisco.pasqual.

Thanks,

Open 1

outgoing smtp server rejects emails

ever since last update... can't send emails Send Message Error Sending of the message failed. An error occurred while sending mail. The mail server responded: E5rTxqhwZY… (read more)

ever since last update... can't send emails

Send Message Error Sending of the message failed. An error occurred while sending mail. The mail server responded: E5rTxqhwZYbiPE5rUxBTZm DMARC Policy Enforcement: https://postmaster.comcast.net/smtp-error-codes.php#ODM00001. Please check the message and try again.

Open 4 1

Why is my email arriving with the text covered by emojis?

I use emojis in email, but recipients report that the text of the email arrives covered with emojis. I thought it was a problem with the receiver until a second person ju… (read more)

I use emojis in email, but recipients report that the text of the email arrives covered with emojis. I thought it was a problem with the receiver until a second person just reported the same issue with an email I sent them. Both are gmail accounts . . .

Open

Problems to play media on websites

Since the last update, I've been experiencing some issues with Firefox on my MacOS. Visiting website such as beatport.com and spotify.com, for exemple, after click on "pl… (read more)

Since the last update, I've been experiencing some issues with Firefox on my MacOS. Visiting website such as beatport.com and spotify.com, for exemple, after click on "play", Firefox does not play the sound or video. The same happened with other websites with webplayers.

The problem is on Firefox version 157.0.x (tested on Macbook Air and Mac Mini, same MacOS version).

Open

Attaching files no longer works in the current version of Thunderbird—what should I do now?

Attaching files no longer works in the current version of Thunderbird—what should I do now? Das anhängen von Dateien in der aktuellen Thunderbird-Version funktioniert nic… (read more)

Attaching files no longer works in the current version of Thunderbird—what should I do now?

Das anhängen von Dateien in der aktuellen Thunderbird-Version funktioniert nicht mehr, und nun?

Open 1

upgrading Thunderbird 32-bit with T.B. 64-bit

I would like to uninstall my Thunderbird 32-bit and then install the 64-bit version. Or could I just install 64-bit on top of 32-bit? Are there any disadvanteges with goi… (read more)

I would like to uninstall my Thunderbird 32-bit and then install the 64-bit version. Or could I just install 64-bit on top of 32-bit? Are there any disadvanteges with going to 64-bit?

Open 1

suddenly can't retrieve ATT Yahoo emails with Thunderbird after trying every suggestion

Using Thunderbird 115.18.0esr Supernova 64-bit on Mac laptop OS 10.13.6. Worked fine for years, with ongoing Thunderbird updates, even though Mac OS is 32-bit. Suddenly… (read more)

Using Thunderbird 115.18.0esr Supernova 64-bit on Mac laptop OS 10.13.6. Worked fine for years, with ongoing Thunderbird updates, even though Mac OS is 32-bit. Suddenly, after 10/6/26 can't retrieve emails although I can see them on the ATT Yahoo server website. Can still send emails with Thunderbird. Inbound server settings are: POP server inbound.att.net, Port 995, SSL/TLS, Normal Password (I long ago created a Secure Mail Key, and even tried creating a new one). But inbound server name doesn't show in Saved Passwords (only outbound server with Secure Mail Key as password)? I have tried everything suggested, repaired my inbox folder, updated Thunderbird files, etc. in Profile as recommended. But still no prompt for password when attempting to get messages. Just shows "Done" at bottom left with no new messages received. But new messages are seen on server website. So it appears that Thunderbird isn't able to connect to the ATT Yahoo server to get emails. Why? And what else can I do? I love Thunderbird and want to continue using it.

Open 4

Unable to use 4chan (blocked by site) with Firefox for Windows for many months. Specific problem listed.

I've not been able to use that site for a long time on Firefox. There's something particular about Firefox. Chrome works fine. Reinstalled a few times, made sure no VPN i… (read more)

I've not been able to use that site for a long time on Firefox. There's something particular about Firefox. Chrome works fine. Reinstalled a few times, made sure no VPN is active in the browser (I dont use one). And posting results in "Posting from your IP range has been temporarily blocked due to abuse [More Info]. Please verify your e-mail address or try again later. ". Every single time. Rather than stop using Firefox I hoped someone here would know what's going on.

Open 1

The firefox built in VPN won't load any websites, help please?

I've been using firefox for a little while- maybe three months now. I'm no expert on any of the config options. I run firefox using the built in VPN that my friend showed… (read more)

I've been using firefox for a little while- maybe three months now. I'm no expert on any of the config options. I run firefox using the built in VPN that my friend showed me how to enable, and I've been using it since. But now, as of roughly today, whenever I enable the VPN, no websites will load. At all. When I turn it off, they load instantly. But whenever I turn it on, it just gets stuck loading forever and ever, never actually getting anywhere. I tried enabling network.dns.disableIPv6 in the config page, because that's what I saw on a mozilla support page- nothing. Didn't do anything. The browser.ipprotection.enabled is still on, and I didn't change anything in settings. There was a firefox update very recently, but everything still worked with the VPN on. I just updated my computer, but I don't think that's it either because it wasn't loading things earlier today either. Not sure how to fix this. Please help?

Open 9