Profile/session doesn't ever save/load

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then… (read more)

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

Open 33 40

Thunderbird not connecting to server. Cannot send or receive emails.

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20… (read more)

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20/2026

Open 31 9

Intranet site 401 Unauthorized kerberos SSO

Hi! We have a intranet site that works in Edge and Chrome without issues with the site added to "internet options". But for some reason we are getting 401 Unauthorized w… (read more)

Hi!

We have a intranet site that works in Edge and Chrome without issues with the site added to "internet options". But for some reason we are getting 401 Unauthorized when trying to access it from Firefox. I have tried adding the urls to: network.automatic-ntlm-auth.trusted-uris network.automatic-ntlm-auth.allow-proxies: true network.automatic-ntlm-auth.allow-non-fqdn: true network.auth.force-generic-ntlm: false network.auth.force-generic-ntlm-v1: false

Ingocnito mode , same error. I have tried disabling all plugins. Disabled DNS over HTTPS.

HTTP/1.1 401 Unauthorized Server: Microsoft-IIS/10.0 WWW-Authenticate: Negotiate X-Powered-By: ASP.NET Date: Mon, 25 May 2026 08:15:41 GMT Content-Length: 0

Regards Rasmus

Open 22 70

Unable to write the email to the mailbox

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1. I've 4 x mailboxes here and since yesterday, 3 of them show me an un… (read more)

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Open 21 40

Can't delete messages from Inbox by right-click > trash can icon; have to drag them manually to Trash

I use IMAP to grab my mail, if that's important. In the last couple of days, my normal method of deleting messages from my Inbox, right-clicking on the message and select… (read more)

I use IMAP to grab my mail, if that's important.

In the last couple of days, my normal method of deleting messages from my Inbox, right-clicking on the message and selecting the trash can icon, has stopped working: the message disappears for a moment, then reappears. I can delete it by dragging it to the Trash folder in the folders pane on the left.

I've followed the instructions given in several postings here, including deleting the Trash and trash.msf files, doing that and then creating an empty txt file called Trash (no .txt), and using Repair Folder.

It just now occurred to me to disconnect from the Internet and try to delete a message. It worked fine?!

Open 13

Cannot Use the Firefox Browser Built-in VPN

My Firefox browser shows the built-in icon (x VPN) in the upper right of the screen. If I click on the icon it starts the process that results in successfully logging in… (read more)

My Firefox browser shows the built-in icon (x VPN) in the upper right of the screen. If I click on the icon it starts the process that results in successfully logging into my mozilla account and the screen prints out the following: Next: Turn on VPN

One more step to boost your browser’s privacy. Go to the open panel and turn it on.

But the screen shows no open panel! If I click on the (x VPN) again, the process starts over.

I have checked Settings > Privacy & Security and made sure that the entry "Allow Firefox to improve features, performance, and stability between updates" is checked. I have made sure that browser.ipProtection.enabled is set to true; browser.ipProtection.everOpenedPanel is set to false; and I see no entry for browser.ipProtection.openedPanelWithLocation.

I have signed out completely from the Mozilla account, restarted the browser, and logged back in to restart the process using (x VPN) but it still doesn't work.

Open 13

cannot write & edit/highlight/change text colours etc before sendinge email using firefox browser

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sen… (read more)

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

Open 13 30

Cannot sync calendar with iPhone

I want to sync calendars across Thunderbird and iPhone. (Linux Mint 22 Wilma, Thunderbird 140.14.1 esr) I am trying to use the Apple calendar server to sync with. Using t… (read more)

I want to sync calendars across Thunderbird and iPhone. (Linux Mint 22 Wilma, Thunderbird 140.14.1 esr)

I am trying to use the Apple calendar server to sync with. Using the Create New Calendar dialog box in Thunderbird, then applying the Apple-assigned password, Thunderbird returns "Could not find calendars at this location. Please check your settings."

I would appreciate help with this.

Open 12

Stop the "Secure Connection Failed" page that continues to not allow me into a website

Over and over again when I try to open a website I get the notice that says "Secure Connection Failed". I have to restart my laptop and then I can open the website that … (read more)

Over and over again when I try to open a website I get the notice that says "Secure Connection Failed". I have to restart my laptop and then I can open the website that I tried to access before. I've tried using the suggestions in the forum with no result in solving this problem. I've attached the page that comes up showing the problem.

Open 11

Backup File not being Created

FF 154.0 will not create a backup file. Trying to create an initial backup to my D: drive (2 TB Samsung 990 Pro M.2 Gen 4 NVMe SSD with 86% free space). WIN Pro 25H2 Oper… (read more)

FF 154.0 will not create a backup file. Trying to create an initial backup to my D: drive (2 TB Samsung 990 Pro M.2 Gen 4 NVMe SSD with 86% free space). WIN Pro 25H2 Operating system, Intel Core i7-14700K CPU; 64 GB DDR5 - 5600 MHz Corsair Vengeance DRAM.

No matter what I do I can't get the initial backup to complete even though the D:/Restore Firefox folder was created. I consistently get this message, “Hmm, there was a problem with the backup. Please try again in a few minutes.” The message result of browser.backup.backup-debug-info is:

{"lastBackupAttempt":1787153673,"errorCode":9,"lastRunStep":13}

Open 9

[Urgent] Issue: Firefox keep logging user out from services

Issue description Firefox keep self logging me out from the synchronization. This requires urgent fixing. Expected result after fixing Firefox should never (unconditional… (read more)

Issue description

Firefox keep self logging me out from the synchronization. This requires urgent fixing.

Expected result after fixing

Firefox should never (unconditionally) self logout the user from any devices and services (with includes synchronization

Proposed enchancement

Firefox should allow to be simously logged into services (like sync) from multiple authorized devices in same time, instead beeing selective

Open 9

Manual checking of new messages retrieval is no longer working

Hello, Recently, the manual message check feature has stopped working, whether I use the “Get Messages” button or the menu. When this feature was still working, I could s… (read more)

Hello,

Recently, the manual message check feature has stopped working, whether I use the “Get Messages” button or the menu.

When this feature was still working, I could see the progress of the message retrieval from the server in the status bar; now nothing happens (no display in the status bar and no messages are retrieved).

I should note that this isn’t a connection issue, since new messages are successfully retrieved during periodic checks or when Thunderbird starts up.

Has anyone else encountered this problem?


Thanks!

Open 8

Unable to select a new town on weathersa.co.za new website but it works on Chrome Android, Firefox Android says Web server is down

Weathersa.co.za recently launched a new website. There is a function to select towns for a forecast. The select function is not working on Firefox Windows. It seems that … (read more)

Weathersa.co.za recently launched a new website. There is a function to select towns for a forecast. The select function is not working on Firefox Windows. It seems that Privacy Badger may have issues with the site on Windows. If I turn all ad and track blockers off the site works correctly on Firefox Android. I cannot get it to work properly on Windows. Has anyone else has this problem, Suggestions to resolve this please

Open 8

Thunderbird loses passwords

Twice in the last fortnight Thunderbird has lost all email passwords - the Tools/Settings/Privacy and security/Saved passwords just leads to a blank box where the passwor… (read more)

Twice in the last fortnight Thunderbird has lost all email passwords - the Tools/Settings/Privacy and security/Saved passwords just leads to a blank box where the passwords usually are. Thunderbird will no longer collect email and keeps asking for passwords for email accounts. This happens even when the option to 'save password' has been selected. I think this is probably happening at the point when the PC is rebooted. Thunderbird version 153.1.1esr (64 bit) and Windows 10. Using System Restore has not resulted in recovery of passwords. Several different email accounts/email providers are involved - outlook.com, tiscali.co.uk and zohomail.eu. Broadband provider is Zen.

I notice that the Appdata/Roaming/Thunderbird/Profiles/w2anb37y.default folder contains a number of files named with such names as 'logins.json-8.CORRUPT' - with 'Date Modified' being mostly either 17th August or today 31st August - so it might look as though password data is becoming corrupted.

Can you assist?

James

Open 8

How to stop Firefox granting automatic cross-site cookie permissions?

How can I stop Firefox from automatic granting sites cross-site cookie permissions (see screenshot)? The problem is that the cross-site cookie(s) granted for a site more … (read more)

How can I stop Firefox from automatic granting sites cross-site cookie permissions (see screenshot)? The problem is that the cross-site cookie(s) granted for a site more often than not is completely unrelated to that site. This problem is very frustrating.

I have tried changing several settings in Tracking Protection but nothing has stopped Firefox from auto-granting these permissions. I have for example turned off "Fix major site issues (recommended)" but it has not changed this behavior.

Thankful for any help.

Open 7

Migrate Gmail to Yahoo in Thunderbird for Android

Hello, I hope everyone here is doing well. I am trying to change from Gmail to Yahoo. I am using Thunderbird to migrate my Gmail account's emails to my new Yahoo account.… (read more)

Hello,

I hope everyone here is doing well.

I am trying to change from Gmail to Yahoo.

I am using Thunderbird to migrate my Gmail account's emails to my new Yahoo account.

My Gmail account has thousands of messages, including numerous photos and other attachments.

My laptop doesn't have space for the app and everything necessary for the migration.

How can I use the Android app on my phone to accomplish this instead?

Please let me know as soon as possible.

Thank you so much!

Open 6