The bookmarks menu in Firefox stopped scrolling

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere e… (read more)

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere else but the in the bookmarks. I have to use the up or down arrows to scroll through them, and it's a royal pain because I have so many bookmarks.

Asked by zx9r170 1 month ago

Last reply by zx9r170 21 hours ago

Firefox reports a secure connection without existing certificate

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the… (read more)

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the page and select "View Page Info", "Security", "View Certificate", no certificate exists. Only generic info is shown (Servers+Authorities). Also an error is reported in the system log, confirming that no certificate exists: JavaScript error: chrome://browser/content/browser-siteIdentity.js, line 642: TypeError: issuerCert is undefined

Questions:

  • Why does Firefox show the lock icon while no certificate exists?
  • How does Firefox establish a secure connection without having a certificate? (From my understanding a certificate is needed for TLS to work.)

Version used: Firefox 78.12.0esr ('Mozilla/5.0 (X11; FreeBSD amd64; rv:78.0) Gecko/20100101 Firefox/78.0'), no add-ons or plugins.

Asked by pmc1 1 week ago

Last reply by pmc1 18 hours ago

Some emails disappearing or by-passing in box

I have a number of problems with T/Bird which I suspect are all connected: Occasionally an email appears momentarily in in box then instantly disappears and cannot be fou… (read more)

I have a number of problems with T/Bird which I suspect are all connected: Occasionally an email appears momentarily in in box then instantly disappears and cannot be found in other boxes - drafts, all mail, trash or spam. Some emails by-pass in box to spam but there is no pattern to this. Emails from same source can go to either. Often emails I have sent do not appear in sent or all mail, and some emails I have sent to trash cannot be found. I have followed advice and checked settings several times and as far as I can see they are all correct. Is this a common problem and do you have step by step instructions to overcome this? One obvious answer is to uninstall and re-install T/Bird but being old and not tech savvy I am concerned about losing emails and not being able to start again Thanks

Asked by Pooh Bear 3 weeks ago

Last reply by Pooh Bear 13 hours ago

Thunderbird already running but not responding

I just installed Thunderbird on a new Windows 10 PC yesterday. Everything worked, for a while. When I went to use TB later at night I could not open TB & got a messa… (read more)

I just installed Thunderbird on a new Windows 10 PC yesterday. Everything worked, for a while.

When I went to use TB later at night I could not open TB & got a message it was already running but not responding. There were 2 instances showing in Task Manager but I could not close them. Sometimes when I tried a message came up saying "The operation could not be completed" and "Access is denied". I had to power off the PC to clear out TB.

TB was working again but just to be safe I uninstalled and reinstalled it. And it continued to work after that. Until this morning, and now the same problem.

In addition, when I went to use Firefox it now had the same problem. FF was installed several days ago but there never was a problem till now. There were several instances of FF in Task Manager and I could end most of them, but there was one where I got the "The operation could not be completed" and "Access is denied".

Now the PC was stuck with TB and FF that could not be closed, and I had to power off the PC to clear them out.

Any suggestions on how to fix this problem would be appreciated. Thanks

Asked by Mike109 1 week ago

Last reply by Mike109 20 hours ago

Thunderbird 91.0.3 hangs when entering Preferences

Latest release Thunderbird 91.0.3 x64 hangs when entering Preferences. It is very slow scrolling after that and total hang on in a few seconds. OS is Win 10 Pro x64 21H1.… (read more)

Latest release Thunderbird 91.0.3 x64 hangs when entering Preferences. It is very slow scrolling after that and total hang on in a few seconds.

OS is Win 10 Pro x64 21H1.

Also I cannot find the way how to open Config Editor - there is no appropriate tab in Preferences (as far as I see before hang on).

Asked by Fixxxer 2 weeks ago

Last reply by Fixxxer 4 days ago

Thunderbird updater does not work with any version, including after complete reinstall

Regardless of what version and CPU architecture of Thunderbird is installed, the auto updater keeps telling me that it cannot update Thunderbird and suggests that I visit… (read more)

Regardless of what version and CPU architecture of Thunderbird is installed, the auto updater keeps telling me that it cannot update Thunderbird and suggests that I visit Thunderbird's website to download the latest version.

Searches related to this problem all either involve Avast antivirus, which I am not using (I use F-Secure TOTAL) or very obsolete versions. To the best of my knowledge, I do not have any specific website blocked in my network, apart from Facebook, and despite searching, I cannot find out any debug options to determine the cause of the update failure.

I have tried uninstalling the product and reinstalling it, also changing between 32-bit and 64-bit versions. Currently running 78.9.1 64-bit under Windows in the Release channel.

Asked by mikko2 5 months ago

Last reply by mikko2 4 days ago

I am unable to open a specific website in Firefox. It opens on other browsers and on other PCs.

I'm a D&D player and am attempting to open this website from my primary PC in Firefox. https://tools.goblinist.com/5enc It will open from the same PC in Chrome & … (read more)

I'm a D&D player and am attempting to open this website from my primary PC in Firefox. https://tools.goblinist.com/5enc

It will open from the same PC in Chrome & Edge. It will open on my phone (safari). It will open on my other PC in Firefox, Chrome & Edge.

I tried everything I could find in this old thread: https://support.mozilla.org/en-US/questions/1290042 -I restarted firefox -I restarted PC -I clicked on forget this site -I have cleared cache, cookies & site data. -I have run the latest update from Malwarebytes (nothing found) -I deleted the cookies.sqlite file (no other cookies files found) -Running in Firefox safe mode made no difference -I have no extensions or addons installed -Theme is the default light theme

Any other suggestions?

Asked by patricksnorton 1 week ago

Last reply by patricksnorton 6 days ago

Download/Sync now feature has stopped working

Does anyone have an explanation or solution? I have an Xfinity/Comcast POP email account through Thunderbird. For years, I have reliably used the Download/Sync Now button… (read more)

Does anyone have an explanation or solution?

I have an Xfinity/Comcast POP email account through Thunderbird.

For years, I have reliably used the Download/Sync Now button under the Get/Send Messages tab to sync my email back to the server (i.e. delete emails from the server which I've trashed on the Thunderbird client).

Suddenly, out of the blue, and without changing any settings, this feature no longer works, and emails I delete on the Thunderbird client remain on the server.

Asked by beskeptical 1 day ago

Last reply by beskeptical 11 hours ago

inbox message filter fails when forwarding (sort of)

I recently updated my TB to 78.13.0 (64-bit) on Windows. Previously working filters to forward certain emails now cause an error - "The message cannot be put in the (IMA… (read more)

I recently updated my TB to 78.13.0 (64-bit) on Windows. Previously working filters to forward certain emails now cause an error - "The message cannot be put in the (IMAP) sent folder - store in local sent folder instead?" "Retrying" fails, "OK" works as expected. I'll capture this message box as soon as I can.

So it's not really a huge deal - the message is sent, but not stored correctly. This only happens on startup and as best I can tell only while the IMAP account is doing it's initial sync. If I run the filter manually after a short period of time (maybe a minute later) all is well. The messages range in size from ~200k to ~1.5M depending on attachments.

I've put all (3) of the forwarding rules at the bottom of the filter list trying to add some tiny delay, but that doesn't help. Is there a way to delay a filter from running? It seems it's all or nothing, automatic or manual. The "periodically" setting is not required I only get these message once a day, but need to share them right away when I do. Right away does not mean like milliseconds - just quickly - and keeping them in the IMAP folder is better, otherwise I have to remember to move them there from local folders.

Again, this is a condition that started with the update. Thanks for your consideration, time, and talent. Regards, --Sam

Asked by Sam Piper 3 weeks ago

Last reply by Sam Piper 3 days ago

Thunderbird freezes constantly on my iMac running Mojave 10.14.6

Since before the last update to Thunderbird, it constantly freezes and locks up my whole computer to the point where I have to shut my iMac down with the start button. It… (read more)

Since before the last update to Thunderbird, it constantly freezes and locks up my whole computer to the point where I have to shut my iMac down with the start button. It has actually gotten worse since the most recent update. I have used Thundirbird for over 10 years and never had a problem with it until now. It also will spontaneously close an email while I am trying to read it. This is very annoying and if this keeps up and I can't find a solution I will change my email program.

Asked by larrysphotos 2 weeks ago

Last reply by larrysphotos 3 days ago

'New Folder' option under InBox

Each time I create a 'New Folder' under InBox, the new folder does not appear unless Thunderbird is terminated then restarted. This was first noticed when attempting to m… (read more)

Each time I create a 'New Folder' under InBox, the new folder does not appear unless Thunderbird is terminated then restarted. This was first noticed when attempting to make a filter, and moving a message to the newly created folder; the folder was not listed as an option. Checking under the InBox an sure enough the folder was not there. Terminated Thunderbird, then restated, checked under InBox and the folder was there. Was then able to successfully create the new filter.

Asked by xytsrm 1 week ago

Last reply by xytsrm 5 days ago

Selective Blocking of JWplayer by Site

I would like to block some sites (entire domains) from injecting JWPlayer iframes while I'm trying to read the site. (The Hill, https://thehill.com, is particularly annoy… (read more)

I would like to block some sites (entire domains) from injecting JWPlayer iframes while I'm trying to read the site. (The Hill, https://thehill.com, is particularly annoying with this.) However, I need to see content that some other sites embed in JWPlayer, so I can't use the nuclear option of blocking the cdn for jwplayer in my hosts file.

Are there any settings or add-ons available that allow by-domain blocking of JWPlayer? (I don't care if it's a "whitelist" or "blacklist" approach, so long as I can manually determine which sites play and which don't.)

Asked by Jaws 1 day ago

Last reply by Jaws 12 hours ago

Android address bar remains open

So, I just switched to firefox on android 10 as my default browser and I've got this bug where the suggestions remain opened even after the search is complete and it's sh… (read more)

So, I just switched to firefox on android 10 as my default browser and I've got this bug where the suggestions remain opened even after the search is complete and it's showing the results (see screenshot). I can interact with the search but I can't see what I'm pressing for obvious reasons. I have tried clearing the cache and even reinstalling it but with no success.

Firefox focus works without any problem.

Asked by Alatrix 2 days ago

Last reply by Alatrix 2 days ago

Firefox not loading Facebook images

Hello, I am at a loss to trying to fix a problem after extensive troubleshooting. When I am on Facebook for about five minutes, Firefox stops loading most images. This on… (read more)

Hello, I am at a loss to trying to fix a problem after extensive troubleshooting. When I am on Facebook for about five minutes, Firefox stops loading most images. This only occurs with Firefox, not Safari or Chrome. And it only occurs with Facebook and Instagram, which is owned and run by Facebook. I have to restart Firefox to get images back and then after five minutes or so, it happens again every time. Can anyone help? This is driving me crazy!

Thank you

Asked by lkutchermusic 4 days ago

Last reply by lkutchermusic 4 days ago

Can I turn off "start on homepage?

Is there a way of turning off the "start on homepage"? It claims it will only happen after a hour or so but it's almost every time. Surely there must be an option to tur… (read more)

Is there a way of turning off the "start on homepage"? It claims it will only happen after a hour or so but it's almost every time. Surely there must be an option to turn this very annoying feature off.

Asked by nickplumberwhite 1 week ago

Last reply by nickplumberwhite 2 days ago

Firefox (default) homepage

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and i… (read more)

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and in setting there is only option to use firefox default or blank. i would rather preffered to have my home button set with my custom url, as well keeping the option to land on newtab page when ever i start my browser. which was intended as before but not since last update. now there is no option to set newtab page as also a custom url which can be any thing but forced to use the default layout by firefox. that proceed to open a homepage every time when i launch firefox.

Asked by iqbalusmani 6 days ago

Last reply by iqbalusmani 6 days ago

Migration from Windows Live Mail to Thunderbird 91 Problems

I migrated from Windows Live Mail to TB. As recommended, I installed Ver 31, transferred the files, email and contacts. It all seems to work, picks up and sends email. I … (read more)

I migrated from Windows Live Mail to TB. As recommended, I installed Ver 31, transferred the files, email and contacts. It all seems to work, picks up and sends email. I understood that it was supposed to upgrade to the latest version. The Help menu shows that this (31) IS the latest version. When I manually upgrade to 91, It will not stop asking me for the password, no matter how many times I enter it. I have checked that the server settings are all the same. What am I supposed to do here? Is there a fix for this? Dougal

Asked by dougal1 1 week ago

Last reply by dougal1 4 days ago

error message when trying to send emails

I keep getting the following sending error message and it does not happen all the time. Sometimes, if I continue to click send multiple times it will eventually send and… (read more)

I keep getting the following sending error message and it does not happen all the time. Sometimes, if I continue to click send multiple times it will eventually send and other times I need to reboot by machine. I have 3 email accts. One is through Gmail and the other two are through Rackspace

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) secure.emailsrvr.com was lost in the middle of the transaction. Try again.

Help please:)

Asked by info6099 3 days ago

Last reply by info6099 3 days ago

Firefox for Android refuses to sync bookmarks and history, but still allows sending and recieving tabs

Ever since the major new version of Firefox for Android came along, I have not been able to have Firefox for Android sync bookmarks and history with my desktop sessions. … (read more)

Ever since the major new version of Firefox for Android came along, I have not been able to have Firefox for Android sync bookmarks and history with my desktop sessions. The "Sync now" button still shows August 31, 2020 as the last date I synced my device, and it has remained that way since then.

Pressing the sync button shows a loading icon for a few moments, then stops and everything remains the same. I logged out for some months, but in logging back in the problem still persisted.

However, despite this problem, I've still been been able to send and recieve tabs to and from my desktop devices without any problems, so Sync is working in some regards. Regardless, Firefox for Android refusing to sync bookmarks and history is still a big problem.

Asked by elbruno3593 2 days ago

Last reply by elbruno3593 1 day ago