Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 2 months ago

Last reply by OdeonFF 4 days ago

Authentication error with Yahoo mail

About 2 months ago I started getting errors accessing Yahoo mail in Thunderbird. I deleted the account and set up my IMAP according to the recommendations on the Yahoo si… (read more)

About 2 months ago I started getting errors accessing Yahoo mail in Thunderbird. I deleted the account and set up my IMAP according to the recommendations on the Yahoo site for third party apps. I have TB 102.4.2 64 bit on my HP desktop running Ubuntu 22.04. I have repeatedly, at least 20 times reconfigured to no avail. I have used TB with no problem for over 10 years. Back a few months ago I did set an application password for Yahoo as well.

I have looked at the solutions posted over and over again but no suggestions work.

Here are my settings: Incoming mail: Server Name: imap.mail.yahoo.com Port: 993 Connection Security: SSL/TLS Authentication Method: OAuth2 User Name: Myname@yahoo.com

Outgoing Mail: Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication Method: OAuth2 User Name: Myname@yahoo.com

What gives?

Asked by kjaspan 5 days ago

Last reply by kjaspan 3 days ago

20 GB RAM usage, pagefile takes up all space on C: - 300 tabs in Tree Tabs

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works wel… (read more)

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works well. (which is unexpected but makes me _very_ happy :-)) Firefox exits properly without any exceptions, no matter how long it runs, or how many times the PC is sent to STR mode meanwhile.

Second, everything is fine, except RAM usage. No matter how many RAM is installed, Firefox takes up all of it after a few days of normal operation. I have recently upgraded my PC from 16 to 24 GB of RAM only for this sole reason to see if anything changes, but it did not produce any noticable change, except that it takes 5-7 days for Firefox to fill up all the RAM instead of the 3-4 days before. Disk space on C: drive was nullified by Firefox as the paging file went up to 50 GB.

I want to hunt down this thing. I have approx. 300 tabs, 2 addons, and Hardware Acceleration is disabled since otherwise Fox hangs several times a day (have to be killed from outside). Pics are attached. https://addons.mozilla.org/hu/firefox/addon/tree-tabs/ https://gitlab.com/kroppy/TreeTabs

I'd like to get suggestions where to start.

  1. Disabling or replacing the adblocker ?
  2. Inspecting memory usage on Process Manager (about:processes) and Task Manager (about:performance) pages ?
  3. Installing some external tools like Firemin ?

Please don't suggest neither safe mode nor disabling all addons, since that makes it impossible to reproduce this amount of load, which is the primary reason behind the symptom.

I PrtScr'ed Process Manager and Task Manager, see that RAM sizes per page are normal in Task Manager, but not in Process Manager (10 times more).

CPU usage is totally normal for this load, even when memory is in the heaven. See the TaskMan pic. (I suppose that's because of ad blocking)

Thanks for any ideas,

Peter B. (I'm PC enthusiast)

-- Windows 7 Ultimate SP1 64 bit Firefox 106.0.5 (latest autoupdated) no firewall nor any antivirus - since 20 years with no infection ... AMD FX-6350 Six-core ASUS M5A99FX PRO R2.0 24 GB DDR3 1600 MHz Sapphire Radeon HD 5750 1GB (AMD Catalyst 15.11.1, Nov 18, 2015)

Asked by Peter B. 3 weeks ago

Last reply by Peter B. 4 hours ago

Your system has run out of application memory

I am using the latest version of Firefox with Mojave on a Mac. Lately I have experienced slowness despite the fact that I didn't add any software and I have Norton checki… (read more)

I am using the latest version of Firefox with Mojave on a Mac.

Lately I have experienced slowness despite the fact that I didn't add any software and I have Norton checking for viruses. Recently I got a message "Your system has run out of application memory" when I had 5 tabs open in Firefox. I checked Activity Monitor and it showed Firefox using 1.16 GB. 7 other apps were open, the next one with the highest memory usage was Mail (465 MB). Activity Monitor showed 30 instances of FirefoxCP Isolated Web Content entries.

I attached a screen capture showing what Firefox was using in one of these instances. Is this "normal" with 5 tabs open?

I closed the open tabs and quit Firefox. Memory usage by Firefox went down, but after a short time the problem happened again.

A search on the internet showed lots of similar complaints about FirefoxCP Isolated Web Content. Is this a known bug? Any way to avoid this problem?

Thanks.

Asked by Sue 1 month ago

Last reply by Sue 5 days ago

installing new version

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, … (read more)

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, but it gives me a different icon and none of my bookmarks are there. It is like I installed it new rather than upgraded. I have no bookmarks, setting, etc.

Asked by dennisedds 3 days ago

Last reply by dennisedds 1 day ago

YouTube videos don't work with Firefox

YouTube videos not working with Firefox since recent updates. Videos start to load but don't don't complete. Firefox is the only browser with this issue. Have tried three… (read more)

YouTube videos not working with Firefox since recent updates. Videos start to load but don't don't complete. Firefox is the only browser with this issue. Have tried three other browsers without issue.

Asked by lbertrand 3 weeks ago

Last reply by lbertrand 4 days ago

Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (read more)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Asked by avwood 1 week ago

Last reply by avwood 13 hours ago

POP3 accounts can no more connect to related server after each Thunderbird software update

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP… (read more)

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP3 server (gmail or others). It is also impossible to send emails with previously configured SMTP server. In this case, the only solution I've found consists of:

 - creating a new profile.
 - configure POP3 and SMTP accounts, which now works (!).
 - transfer emails and abooks from old profile to the new one.

The profile corruption occurs during upgrade process and I think that the bug is located in this upgrade process. This is not related to a wrong security configuration or wrong password. Notice that the problem occurs on two PCs on two different locations. The common point to both these installations is that the profile is located on a NAS rather than on the default directory... I've not tried to perform a software update with the default directory. Thank you for your help. C. Capel

Asked by c.capel 1 week ago

Last reply by c.capel 2 days ago

From / To / CC are missing from the header display

Using Thunderbird 102.4.1 - have not upgraded for a few days and program was working fine. Switched on today and inbox was rebuilt - and then all the messages are there b… (read more)

Using Thunderbird 102.4.1 - have not upgraded for a few days and program was working fine. Switched on today and inbox was rebuilt - and then all the messages are there but the From / To / CC fields are all blank on the message pane. When I reply to a message all the information is available. The From/To/CC is also visible on the summary pane. Same issue on all messages in every folder. Tried to restart in troubleshooting mode with addons disabled but made no difference. I have Header Tools Lite addon - disabled that but does not fix the issue. On Windows 11 and everything was working fine until this morning.

Asked by shamit 1 month ago

Last reply by shamit 4 days ago

Encrypted HTTPS websites always ask if I want to trust the certificate

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issue… (read more)

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issued by themselves. Before it was always enough to say "I trust this website" once. Now the question comes again and again, whenever I connect. What could be the cause of this?

Asked by Andreas Fendt 2 weeks ago

Last reply by Andreas Fendt 5 days ago

TB "not responding" [was *.msf]

I have 3042 *.msf files going back to 03/22/2010. I hope I never have to go back to 2013 to check on what I did or did not do in those files. Using Thunderbird 102.2.2… (read more)

I have 3042 *.msf files going back to 03/22/2010. I hope I never have to go back to 2013 to check on what I did or did not do in those files. Using Thunderbird 102.2.2, Windows 10 with mail server on Ionos.com using an 8800L Verizon jetpack I get pop ups when I want to quit TB saying TB not responding. Could it be *.msf files are taking up space? Also I think there should be a warning, unless I missed it, when deleting Thunderbird 102.2.2 other day thinking it might help doing a reload so Thunderbird will respond I see where I lost all my junk mails to block. All gone. Looks like I am going to have to start over blocking them. If there is something that will cause something else to occur with deleting *msf files please let me know. Thanks

Asked by j 2 months ago

Last reply by j 10 hours ago

Server connect fails after waking Mac with Thunderbird 102.3.1

Each morning when I wake up my Mac(I do not turn it off and just have a hot corner set up to put Mac to sleep as, I have done for many years) this new 102.3.1 will not co… (read more)

Each morning when I wake up my Mac(I do not turn it off and just have a hot corner set up to put Mac to sleep as, I have done for many years) this new 102.3.1 will not connect with server to download messages. You have to quit App and open it again for it to work. It has only started doing this after updating to 102.3.1

I have seen this question already asked on here, but no answers of any use thus far.

Another issue is that Accounts has been removed from Tools. Why oh why do Thunderbird keep messing about unnecessarily with features for no good reason? There is far too much messing about and people do not have that time to trawl through reams of typed information to continue using an App that used to work properly. In the release notes it says, "Account settings moved to macOS application menu". What does this mean? It was fine where it was under "Tools" .

Companies seem to forget that people use many different applications on many platforms and are not just having to deal with one outfit that likes to overcomplicate things on a regular basis. Settings need simplifying by companies and not overindulgence by designers/software writers.

Asked by Hughmoz 2 months ago

Last reply by Hughmoz 2 days ago

Subfolders are showing all at root level and empty while still in the normal tree structure

Hello, Before posting this question I tried different searches and I couldn't find something or someone who had this problem. Suddenly today I realize in one of my accoun… (read more)

Hello,

Before posting this question I tried different searches and I couldn't find something or someone who had this problem.

Suddenly today I realize in one of my accounts, I have 12 accounts, in TB that the sub-folders of different folders are all showing flat at the root level. The other folders and sub-folders still have the normal email in it, but those folders doesn't have anything.

I tried the procedure for ghost folders, deleting and adding the account. I even went on the profile folder and deleted cache file etc... Nothing. I de-installed, deleted the profile folder, deleted the data folder (I store datas separately), added the account and bingo... all those frigging folders are back.

FYI: I added this account into Outlook and I don't have those folders, neither on my Android phone.

TB: 102.5.0 (64-bit) Eng MacOS: 10.15.7 Eng

Can some one help me on fixing this?

Thank you

Asked by Fab_ulous 2 weeks ago

Last reply by Fab_ulous 6 days ago

external content in emails

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example … (read more)

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example enclosed. What can I do? Best Frank

Asked by frank.jenner 1 week ago

Last reply by frank.jenner 1 day ago

Thunderbird crashes [@ libfreetype.so.6@0x870ce | NotoSansCJK-Bold.ttc@0xa4736f ]

For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times … (read more)

For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times a day.

https://crash-stats.mozilla.org/report/index/91bb470b-d99f-483e-bb11-209c40221113#allthreads

Asked by bobhund 3 weeks ago

Last reply by bobhund 23 hours ago

Search in 102.5.0

In 102.5.0 and all versions I have had thus far of Thunderbird I have the usual search, plus the "filter these messages" search box underneath on the toolbar. Until very… (read more)

In 102.5.0 and all versions I have had thus far of Thunderbird I have the usual search, plus the "filter these messages" search box underneath on the toolbar.

Until very recently I could go into any folder and just put a word and it would do a search of that folder, but has stopped doing that now. I can be in same folder and put a name and that works fine.

Does anyone know how I can get the normal response that I have had for many, many years please?

Asked by Hughmoz 1 week ago

Last reply by Hughmoz 1 day ago

A dark mode appears when using a theme with dark colors in thunderbird 102.5.0

A dark mode appears when using a theme with dark colors in thunderbird 102.5.0 . How can this be prevented? that will remain bright even when using a theme with dark col… (read more)

A dark mode appears when using a theme with dark colors in thunderbird 102.5.0 . How can this be prevented? that will remain bright even when using a theme with dark colors.

Asked by Gad Feldan 1 week ago

Last reply by Gad Feldan 4 days ago

Thunderbird keeps saying the Network Solutions email certificates are bad

TB 102.5.0 (64-bit) on Win10 I'm getting repeated notices that my e-mail accounts with Network Solutions don't have a proper "certificate" when I try to send an email. I… (read more)

TB 102.5.0 (64-bit) on Win10 I'm getting repeated notices that my e-mail accounts with Network Solutions don't have a proper "certificate" when I try to send an email. I get a popup window stating so, and asking me to "permanently" choose the exception. It doesn't matter how many times I tell the fool thing to accept the exception "permanently". I still keep getting the notice every few times. Since the glitch is not consistent, I don't have an image of one to put here. Not only that, I have to send the email twice after doing so. TB refuses to send the email the first time after choosing the exception, but allows it the second. I don't know anything about "certificates" and am sick of getting popup notices about them. I doubt that the problem is with Network Solutions email accounts. This reminds me of years ago, when I tried to upgrade to WinXP. It kept interrupting my work to give me popup security notices that I didn't understand and couldn't do anything about. If I remember correctly, I took it back to Sam's Club and replaced it with Win2000. Problem solved. Never mind that XP was supposed to be better. If it ain't broke, don't fix it.

Asked by business11 2 weeks ago

Last reply by business11 5 days ago

Thunderbird Google OAuth2 Problem

Hi, I didn't used thunderbird quite a while and now I changed my google mail account to oauth2 for incoming and outgoing mails. I give access for Thunderbird to Google a… (read more)

Hi,

I didn't used thunderbird quite a while and now I changed my google mail account to oauth2 for incoming and outgoing mails. I give access for Thunderbird to Google and find this new allowed access and the new assigned thunderbird rights in my google security settings. But I always receive the error message that authentication for imap failed immediately after I successfully login via the browser window in thunderbird. I deleted all extensions and cache folders.

Please have a look at my settings. Do you have ideas ?

Thank you very much maxpd

Asked by maxpd 3 days ago

Last reply by maxpd 1 day ago