Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (read more)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 2 months ago

Last reply by mozilla516 3 days ago

Thunderbird asks me to sign in every time

I have not changed my email accounts or my Google & Microsoft usernames or passwords. A few days ago when I started Thunderbird, two Google pop-ups arrive reading "Mo… (read more)

I have not changed my email accounts or my Google & Microsoft usernames or passwords. A few days ago when I started Thunderbird, two Google pop-ups arrive reading "Mozilla Thunderbird Email wants to access your Google Account" demanding that I deny or allow it. Why might this be happening and how do I stop it? This does not occur with other email apps such as Outlook for Windows.

Asked by Rebecca Turner 1 month ago

Last reply by Rebecca Turner 1 day ago

Thunderbird keeps crashing and won't reopen

I have used Thunderbird for years without issue. In the last 2 days, it keeps crashing on one of my laptops (fine on the other). I sent a crash report, but I can't reop… (read more)

I have used Thunderbird for years without issue. In the last 2 days, it keeps crashing on one of my laptops (fine on the other). I sent a crash report, but I can't reopen Thunderbird. I tried both quitting and restarting. I shut down my computer and restarted it. I tried updating by downloading the latest version, but that didn't work either. I completely uninstalled it, reinstalled it, and it worked for a few hours. Now, it is back to the Crash Report.

Any suggestions? I love TB and don't want to switch to something else.

Christine

Asked by cfiechter 1 week ago

Last reply by cfiechter 2 days ago

Firefox open tab sync has stopped functioning

I often use the Sync function to bring open tabs over from my smartphone to my desktop computer. I have noticed over the past month or so, this functionality has become i… (read more)

I often use the Sync function to bring open tabs over from my smartphone to my desktop computer. I have noticed over the past month or so, this functionality has become increasingly unreliable and sometimes does not function at all. At the moment I have no synced tabs showing on my desktop. I have signed out and back in to Mozilla on both my smartphone and desktop multiple times, checked the sync settings, and nothing seems to resolve this. There have been a couple Firefox updates on both the desktop and mobile side, none of which have changed this behavior.

Has anyone else been experiencing this? What other trouble shooting steps can I perform? Any help is much appreciated.

Desktop FF version: v131.0 Mobile FF version (Android): v130.0.1

Asked by Bizbot 1 month ago

Last reply by Bizbot 5 days ago

Firefox updated to 127 even though I indicated not to

I first mentioned this in r/Firefox, and was asked to re-post here. My FF just updated to 127.0.1 even though I have "Check for updates but let you choose to install the… (read more)

I first mentioned this in r/Firefox, and was asked to re-post here.

My FF just updated to 127.0.1 even though I have "Check for updates but let you choose to install them" and told it to wait. This was on a Windows 11 box. Everything seemed fine, but then one of my tabs crashed. I selected the reload tab option, at which point it informed me it could not load the tab because a background update had happened and I was now required to restart Firefox.

I'm not certain what version of FF I was on, I believe it was either 126 or 126.0.1.

Now, to be completely fair, I cannot with 100% certainty say that I clicked on the update later option. That said, as I _did not want to update then_, and I have put off the update before, it seems unlikely I would have made the mistake, but I wasn't recording everything I did so I can't play it back and prove it. My initial reaction was to associate it with the tab crashing somehow, as everything was working as expected right up until that moment.

Thanks

Asked by pobox3 4 months ago

Last reply by pobox3 1 day ago

new Thunderbird version Approval required

Hi Thunderbird Support Team, I recently installed the latest version of Thunderbird in a Hyper-V virtual machine and encountered the following message: " Approval requir… (read more)

Hi Thunderbird Support Team,

I recently installed the latest version of Thunderbird in a Hyper-V virtual machine and encountered the following message: " Approval required Mozilla Thunderbird This app requires your admin's approval to: Read and write access to mailboxes via IMAP. Read and write access to mailboxes via POP.

Allows the app to have the same access to mailboxes as the signed-in user via POP protocol.

This is a permission requested to access your data in xx Send emails from mailboxes using SMTP AUTH. Maintain access to data you have given it access to View users' basic profile"

This was functioning with the previous version of Thunderbird, but now my IT team requires additional information about what the app is trying to do with our Office 365 environment. The approval process is crucial because some apps may introduce security risks or seek extensive access to our Office 365 resources.

Could you please provide more detailed information on the permissions requested and the specific changes in this version compared to previous versions? This will help in getting the necessary approval from our IT team.

Thank you for your assistance.

Best regards, Jenny

Asked by jenny.chen 1 month ago

Last reply by jenny.chen 2 days ago

Can I build my own Thunderbird for Android?

Can I build my own version of Thunderbird for Android from the Github source? There is a (ridiculous) shortcoming in Thunderbird and also K-9 that seems trivial to fix. … (read more)

Can I build my own version of Thunderbird for Android from the Github source? There is a (ridiculous) shortcoming in Thunderbird and also K-9 that seems trivial to fix. Indeed, K-9 does occasionally fix it, only to remove the fix in subsequent versions.

I have some experience with creating Windows applications from Github code, but have no idea how to build an Android app ...

Thanks for any thoughts.

Asked by Alan Rothenbush 1 week ago

Last reply by Alan Rothenbush 5 days ago

Firefox is being blocked by some websites

Firefox is blocked by some websites, saying it is a bot, have you had this happen? You have been blocked. Why? Something about the behaviour of the browser has caught o… (read more)

Firefox is blocked by some websites, saying it is a bot, have you had this happen?


You have been blocked. Why? Something about the behaviour of the browser has caught our attention.

There are various possible explanations for this:

   You are browsing and clicking at a speed much faster than expected of a human being.
   Something is preventing JavaScript from working on your computer.
   There is a robot on the same network (IP XXX.XX.X.XXX) as you.

Having problems accessing the site? ID: 94831524-4e90-ef07-e13c-4a98e17bf644

Asked by guy36 8 hours ago

Last reply by guy36 1 hour ago

Thunderbird 128.3.3 esr - using Gmail account - some email messages are blank when viewed in thunderbird

Assisting a friend - she is viewing and composing her emails from thunderbird utilising her gmail account amongst others. Occasionally clicking on the required email rev… (read more)

Assisting a friend - she is viewing and composing her emails from thunderbird utilising her gmail account amongst others. Occasionally clicking on the required email reveals a blank message and no attachment if there is one. This randomly happens for inbox and sent messages.

Please see images below:- 1. search result 2 & 3 selecting the required message 4. blank message as described 5. Same message directly in Gmail

Thank you in advance for any help

Asked by winston.charles 2 weeks ago

Last reply by winston.charles 1 day ago

I have somehow got a beta version of Thunderbird installed

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling m… (read more)

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould

Asked by DaveEssex 4 days ago

Last reply by DaveEssex 3 days ago

Plans for Thunderbird to support Microsoft Exchange Server?

Considering so many companies have adopted Microsoft Exchange/Outlook365 and their IT departments have locked out other communication protocols, are there any plans to ad… (read more)

Considering so many companies have adopted Microsoft Exchange/Outlook365 and their IT departments have locked out other communication protocols, are there any plans to address this in Thunderbird? Right now a lot of us can't use it because of this limitation. The only solutions so far appear to be Owl (for purchase) or DavMail (which requires a separate OpenJDK 8 installation). This is a fundamental need in Thunderbird rather than a third party add-on. I like the look of Thunderbird but, alas, am not able to use it.

Asked by Jerry Mahun 1 month ago

Last reply by Jerry Mahun 2 days ago

Inhibits Power Management

Firefox inhibits power management, causing the screensaver to not activate. This happens when I am not running a video. It happens if I open a website that has video but … (read more)

Firefox inhibits power management, causing the screensaver to not activate. This happens when I am not running a video. It happens if I open a website that has video but I do not run the video. If I turn off Firefox the screensaver works. Screensaver is set to activate at 5 minutes. Power Management is set to turn off screen when inactive for 7 minutes. Linuxmint 21.3. and on another computer - Linuxmint 22.0

Asked by borgward 1 week ago

Last reply by borgward 6 days ago

Thunderbird does not start after update

Hello, I just got a "forced" update of Thunderbird. Thereafter it refuses to start, giving me the error: "Error Platformversion '128.4.0' is not compatible with minVersio… (read more)

Hello, I just got a "forced" update of Thunderbird. Thereafter it refuses to start, giving me the error: "Error Platformversion '128.4.0' is not compatible with minVersion >= 128.3.1 maxVersion 128.3.1" (see attached image). I am now without e-mail on my PC and am not very enthusiastic about this situation. Best regards, Greg Jordan

Asked by greg.jordan 1 week ago

Last reply by greg.jordan 4 days ago

why do email accounts have to be "android" (google) accounts?

Short version Why can't I set up an email account in Thunderbird for Android Beta (TFA-B) that is only known inside TFA-B and not part of the Google "accounts"? Long ver… (read more)

Short version Why can't I set up an email account in Thunderbird for Android Beta (TFA-B) that is only known inside TFA-B and not part of the Google "accounts"?

Long version...

Context #1 - Windows On Windows, I have ONE login username. Once i have logged in, I use Thunderbird desktop to do email. I have 6 accounts, some of which are xxx@gmail.com, and some are yyy@anothercompany.com

When I configure Thunderbird with those accounts, only Thunderbird knows about those account - they are not part of Windows. I'm certain that MacOS works the same.

Context #2 - Android I have been using Gmail as my email app for quite a long time. I registered the phone with xxx@gmail.com so it appears in the Settings under "accounts". But when I configured Gmail with the other 5 email accounts, they are added in the "accounts" section. They become part of the environment, not just email addresses in Gmail.

As a result, every %^&* thing on Android is done in the context of any one of the email addresses. When I go to "Contacts", a bunch are in xxx@gmail.com, some are in yyy@gmail.com, some are in zzz@gmail.com. I never know where a new contact is going to end up. When I go to the Play store, it's the same thing - I have to choose one of the Google accounts. Same for Google News reader, Photos, etc. The list goes on and on. Everything is tied to an "account (email address).

I'm not really interested in hearing how this is a "good thing", e.g. you can have all of your business contacts tied to your business email address, and all of your personal contacts tied to your personal email address. That's a simplistic view of the world. My contacts are not split along business/personal lines - they are used for travel, personal, shopping, etc. But that doesn't mean I want to download from the Play store or read news or whatever using my "shopping" email address (account) or my "travel" email address.

I'm not asking you to explain or fix any of the above. It is what it is. It's just context for the remainder of this message.

Thunderbird for Android Beta (TFA-B) I've been using Thunderbird on Windows for the last ~20 years and it's fantastic. Today I saw several articles about Thunderbird for Android Beta, so I downloaded it. I thought "now this will be much better than gmail".

The first thing I did was delete all of my accounts from my phone except for the xxx@gmail.com account that ties it to Google. All of the email disappeared too, but that's ok (I won't go into details). So now my phone has only ONE Google account and I want to configure TFA-B with 5 other email addresses. So I did the following: (a) entered yyy@gmail.com (b) it recognized @gmail.com and configured all of the IMAP/SMTP stuff (c) then it said "We'll redirect you, to your email provider to sign in. You need to grant the app access to your email account" with a button that said "Sign up with Google" (d) when I clicked that button, it didn't prompt me for username/password to sign in. Instead it listed the following:

Signed in to Google as xxx@gmail.com - manage your Google Account - add account to device - sign out and turn off sync

None of the 3 choices were to sign into yyy@gmail.com as promised. (a) "manage" refers to the current xxx@gmail.com, so that's not it (b) "sign out and turn off sync" also refers to xxx@gmail.com (c) The only possible choice is "add account to device" and I don't want that! I just want to read email from yyy.com without it becoming entangled in the entire Google/Android system.

It does say "Google - sign in with your Google account" and asks for the email address, but then the only option is "Create account", which goes right into the usual Settings -> Accounts part of Android to create the account. I thought TFA-B was just going to ask me to sign in to yyy.com (the same as I would sign in to banking for example). But no, I have to create a Google/Android account. Maddening.

So this is not going to simplify things. Every email address I set up in TFA-B is going to be set up as a Google account at the Android "system" level, and they will all be choices in Contacts, Play Store, and several other places. That's not what I expected. I am SO disappointed. I know TFA-B will be good, but from this point of view, it's just as bad as Gmail.

I'm guessing there is no choice, e.g. you can't set up an email address in an application like TFA-B without setting it up as an Android "account".'

So now I have questions: 1. is it possible to set up an email address/account in TFA-B, without setting up an account in Google/Android? 2. if not, is this a restriction in Android, or are the developers just doing it that way so it works the same as Gmail? 3. why does Android have to do *everything* in the context of one of the email addresses that have been setup as formal "accounts"?

Thanks for listening.

Asked by tempgoggle 4 weeks ago

Last reply by tempgoggle 17 hours ago

Webpage reloads when switching apps

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I… (read more)

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I only have 1 tab open. This is a major pain when I need to enter a 2FA code and need to swith apps to get the code. Or if I'm watching a YouTube video and get a call, the youtuve page reloads after the call has ended. Please suggest how to fix this.

Asked by prakhar18032000 2 weeks ago

Last reply by prakhar18032000 4 days ago

Firefox add ons not working

I guess there was an update to Firefox today because everything about my browser was a mess! >:( I have always had the Honey and Pinterest pin it buttons on my toolb… (read more)

I guess there was an update to Firefox today because everything about my browser was a mess! >:( I have always had the Honey and Pinterest pin it buttons on my toolbar, and they have worked just fine. Now that this nightmare "update" happened, they don't show anymore, even though they are enabled in my settings and all permissions are checked. I am NOT very techy, so please don't reply with a long technical response that requires me to spend an hour trying to fix it. The buttons showed before, so why not now?! Please help! I've cleared cache and cookies, cleared history, everything I can think of and nothing is working. :'( TIA

Asked by kurlikew954 2 days ago

Last reply by kurlikew954 14 hours ago

Websocket TLS

Hello, My Websocket server recently started failing in Firefox. After some investigation it looks like the issues began in v130. The Websocker server works in all other … (read more)

Hello,

My Websocket server recently started failing in Firefox. After some investigation it looks like the issues began in v130. The Websocker server works in all other browsers and in Firefox version <= 129. After much troubleshooting it seems like a change was made to the TLS negotiation when making a Websocket connection. I was able to temporarily solve the problem by forcing TLSv1.2 instead of negotiating the strongest TLS available. Was there a recent change to how TLS is negotiated when making a wss Websocket connection?

Asked by Marty 8 hours ago

Last reply by Marty 2 hours ago

bookmarks

I have a lot of bookmarks (too many, I know) - but I can't see a way to find a bookmark, that I made for some time ago. Is there a search bar, search field or... for bo… (read more)

I have a lot of bookmarks (too many, I know) - but I can't see a way to find a bookmark, that I made for some time ago. Is there a search bar, search field or... for bookmarks? And why not? Thanks!

Asked by HHAA 3 days ago

Last reply by HHAA 2 days ago