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FireFox crashes even with clean install

Hi all, My FireFox suddently didn't work since last night. I tried clean install and everything (deleting folders in program files/ program files x86/clear profiles/regi… (read more)

Hi all,

My FireFox suddently didn't work since last night. I tried clean install and everything (deleting folders in program files/ program files x86/clear profiles/registry). Nothing worked. It gives "crash report" even during clean installation. Please help. Below are the details:

AvailablePageFile: 10999209984 AvailablePhysicalMemory: 3578597376 AvailableVirtualMemory: 138531592568832 BreakpadReserveAddress: 3175895007232 BreakpadReserveSize: 83886080 BuildID: 20210504152106 CPUMicrocodeVersion: 0xb4 CrashTime: 1620743598 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1620742654 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Windows":["kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 943 StartupCrash: 1 StartupTime: 1620743598 SystemMemoryUsePercentage: 57 ThreadIdNameMapping: 16696:"IPC I/O Parent",18832:"Link Monitor #1",14548:"Timer",9540:"Socket Thread",8272:"Permission",17288:"BackgroundThreadPool #1",15792:"JS Watchdog",1216:"JS Helper",16264:"JS Helper",11752:"JS Helper",14284:"JS Helper",14856:"BGReadURLs",18232:"Cache2 I/O",6584:"Cookie", Throttleable: 1 TotalPageFile: 16283537408 TotalPhysicalMemory: 8498909184 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 2.96851 Vendor: Mozilla Version: 88.0.1

This report also contains technical information about the state of the application when it crashed.

Asked by oppi.catti 1 day ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 4 hours ago

Scrounger can not open any of my 20 possible session restore files

My computer crashed and when I openend firefox, all my tabs were gone, about 140, it was impossible to open recently closed tabs or previous session. I found about 20 fil… (read more)

My computer crashed and when I openend firefox, all my tabs were gone, about 140, it was impossible to open recently closed tabs or previous session. I found about 20 files that might contain all the tabs but none of them are opened properly in the scrounger at https://www.jeffersonscher.com/ffu/scrounger.html When I try to export it uncompressed, i get the message that the context of the box does not look like json, that's true because the box is empty after opening all 20 files. Even though one file even is 1.16mb. Does anyone has other advice on at least getting the url's from the file? You would expect at least one file to work right?

Asked by yorick_123 11 hours ago

Last reply by jscher2000 2 hours ago

White screen, help..

Hey.. Firefox was working fine yesterday and when I turn on my laptop today and open firefox, it gives me just a white window. nothing else. I tried reinstalling, delete … (read more)

Hey.. Firefox was working fine yesterday and when I turn on my laptop today and open firefox, it gives me just a white window. nothing else. I tried reinstalling, delete all the files from users folder, trying a deferent version, nothing. Please can anyone help ? Thanks

Asked by imeshsps 14 hours ago

Last reply by jscher2000 2 hours ago

Getting 404 error on my banking site

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in wi… (read more)

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in with Edge and there was no problem. I have deleted all my banking cookies on Mozilla and the result is the same. This is a major problem and I would appreciate any suggestions.

Asked by pdlc1204 5 hours ago

Last reply by FredMcD 3 hours ago

How to forward messages to a adress list in V78.10?

creating a new message or forwarding one it needs a few characters to put into the address field to get offered the available addresses. Since upgrading to V78 (.10?) thi… (read more)

creating a new message or forwarding one it needs a few characters to put into the address field to get offered the available addresses. Since upgrading to V78 (.10?) this does not work any longer for address lists... To write to an address list I can create out of the address book, oh. But forwarding is nit possible in this way. How to do?

Asked by mail530 1 day ago

Last reply by sfhowes 7 hours ago

Firefox not shutting down correctly

I'm sure many will recall this symptom, from years past, that occasionally re-emerges You close Firefox, and want to relaunch, but nothing happens. There is no accompan… (read more)

I'm sure many will recall this symptom, from years past, that occasionally re-emerges

You close Firefox, and want to relaunch, but nothing happens. There is no accompanying message announcing that "Firefox is already running, but not responding". You must "end task" in the Task Manager.

Also, why are there so many instances of Firefox running in the Task Manager. Is that related to the problem?

This has been happening for a while now, before 88.01. Is there a fix? ________________________________________ Firefox 88.01, Windows 20h2

Asked by noel_envode 1 day ago

Last reply by FredMcD 1 day ago

Forwarding mail corrupts zip attachments

Hello! Somewhat strange observation I made yesterday. I have an external program running which lets you send some files via your email client which in my case is Thunderb… (read more)

Hello!

Somewhat strange observation I made yesterday. I have an external program running which lets you send some files via your email client which in my case is Thunderbird. Strange enough their implementation opens up an email with prefilled text and the attachment in form of a zip archive. The Send button is missing, see my screenshot. From this form I can hit Forward and at this point you see that something's wrong already. The german Umlaute like ü, ä are not displayed correctly and the when I open the zip it's corrupted. Same is true when I send the email anyway. The recipient gets the corrupted zip. Also, the nsmail-xx.tmp files are not being deleted and accumulate on my disk.

Is this known and how can this be fixed?

Sorry for the screenshot quality :/

Regards,

Hendrik

Asked by hendrikweise 2 weeks ago

Last reply by Toad-Hall 1 day ago

Thunderbird disappeared and cannot be found with Search

I have used Thunderbird for years! The TBird icon on my bottom toolbar disappeared 2+ weeks ago, and I replaced it. When I tap it, nothing opens. I have tried locating T… (read more)

I have used Thunderbird for years! The TBird icon on my bottom toolbar disappeared 2+ weeks ago, and I replaced it. When I tap it, nothing opens. I have tried locating TBird with "Search," but the wheel spins and then stops with no results found. Was Thunderbird deleted? Is it on my hard drive? A non-active email account with important messages had been incorporated into my TBird email files, and I need to restore all the data from my TBird program. I am not tech savvy by any means, and want to avoid the $199 cost of the Geek Squad. Can someone please HELP ME restore my missing TBird and all my accounts that were held there?

Asked by 21214dg 2 days ago

Last reply by AgnesRM 1 day ago

virtual keybord

i use a lenovo thinkpad and when i'm in the tablet mode, if i open firefox, the virtual keyborad appears one second and then disappears? it's only with firefox, the virtu… (read more)

i use a lenovo thinkpad and when i'm in the tablet mode, if i open firefox, the virtual keyborad appears one second and then disappears? it's only with firefox, the virtual keybord works on chrome and edge? thanks

Firefox constantly crashing on specific web pages

Firefox crashes whenever I go onto a certain web page such as a few parts of the discord website and some YouTube videos. I have tried nearly everything I can find which … (read more)

Firefox crashes whenever I go onto a certain web page such as a few parts of the discord website and some YouTube videos. I have tried nearly everything I can find which is somewhat similar to the issue I am having. I tried disabling WebGL, tweaking security.sandbox.content.level, reinstalling, checking my add-ons, and rebooting my macbook (macOS 10.13.6). The same thing happens on safari, but not chrome.

The crash reason stated is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Here are the crash reports: bp-e8779820-e621-4739-a43e-e392a0210505 bp-29a6f662-0f4c-44d4-afbd-5e5900210505 bp-9ce6f8a8-6ddf-4771-824e-f94280210505

Asked by gavin 1 week ago

Last reply by Cypherdude 1 day ago

Issues loading webpage: have to reload to load page.

Hello, I have searched the internet for a solution to this, basically what is happening is I'll go about browsing, as you would. then I click on a link, maybe type in the… (read more)

Hello, I have searched the internet for a solution to this, basically what is happening is I'll go about browsing, as you would. then I click on a link, maybe type in the website and it says "Hmm. We’re having trouble finding that site. We can’t connect to the server at (website) If that address is correct, here are three other things you can try: Try again later. Check your network connection. If you are connected but behind a firewall, check that Firefox has permission to access the Web." I did notice it's quite random, most websites work but every 1 in 10 I'd say I get this error, then I refresh the page and it loads.

I've changed my DNS, Removed my firewall, and reset my firefox and none of that worked, please help.

youtube video of it in action:https://www.youtube.com/watch?v=ioKKYKnrniQ

basically it just doesn't load then loads when I refresh it.

Asked by Cypher 2 days ago

Last reply by FredMcD 1 day ago

Firefox Nightly not starting up after update

Hi. So I have installed Firefox Nightly on my Windows laptop. The browser refuses to start up after restarting post update. I have already tried uninstalling and reinstal… (read more)

Hi. So I have installed Firefox Nightly on my Windows laptop. The browser refuses to start up after restarting post update. I have already tried uninstalling and reinstalling the browser and even using a whole new profile to eliminate the obvious causes. The behaviour is not predictable. Sometimes it occurs after the first update post installation and sometimes later after 3-4 update cycles but it does happen for certain. If it is of importance, my laptop is locked down by my company's IT admin to prevent software installations. So when I have to install Nightly using the msi, he puts in his password. I am just wondering if that is what is messing with the Mozilla Maintenance Service trying to update the Nightly installation.

Asked by sks3286 2 days ago

Last reply by Archit 1 day ago

Outgoing account sign-in disappears

Since the last TB update, which was 4 days ago, the credentials to send email for some accounts have vanished from the Passwords list. That leads to the error in the att… (read more)

Since the last TB update, which was 4 days ago, the credentials to send email for some accounts have vanished from the Passwords list.

That leads to the error in the attached photo. Editing or updating the SMTP settings has no effect.

Asked by MX5Bob 4 days ago

Last reply by egbertst1 2 days ago

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by mobiusor 2 days ago

Last reply by FredMcD 2 days ago