• Solved

Gear Icon is new and I don't want it!

Recently a "gear" icon has appeared on the bottom left of my screen while using Mozilla. It relates to moving the tabs. I don't want to do anything with my tabs. How c… (read more)

Recently a "gear" icon has appeared on the bottom left of my screen while using Mozilla. It relates to moving the tabs. I don't want to do anything with my tabs. How can I get rid of the icon? The icon reduces the horizontal screen space available. I have a small laptop so this small amount of space is important.

Thanks for your help! Cindy

Asked by Cindy DeLong 4 hours ago

Answered by Denys 3 hours ago

  • Solved

Lost bookmarks and restore from backup does not work

I read the existing articles and followed them, starting with "manage bookmarks". When I click on restore, there is a list of the last 15 backups by date. EVERY one of … (read more)

I read the existing articles and followed them, starting with "manage bookmarks". When I click on restore, there is a list of the last 15 backups by date. EVERY one of them results in an error message "unable to process the file".

Manually searching for bookmarks.html or json, resulted in nothing found at first. Then I discovered the path to the bookmarks folder were all hidden folders (after the 'user' folder). I got them to display in file explorer ('show hidden files' selected) and tried to manually select the JSON files that way, to restore bookmarks. That also did not work, resulting in the same message depicted below.

Please help

Asked by hs.lakeshore 1 day ago

Answered by TechHorse 5 hours ago

  • Solved

Thunderbird has stopped connecting to yahoo/att.net since 3/13/2026.

I was locked out from yahoo completely but managed to reconnect with their web client today but Thunderbird still doesn't work. my connection is POP with my ports set as… (read more)

I was locked out from yahoo completely but managed to reconnect with their web client today but Thunderbird still doesn't work. my connection is POP with my ports set as: inbound.att.net 995 outbound.att.net 465 when I test the connection under settings in Thunderbird reports: Successfully established a secure connection to inbound.att.net:995. Successfully established a secure connection to outbound.att.net:465. I was at Version 146.0.1 so I upgraded to 148 with no difference

Asked by john_j_fields 6 hours ago

Answered by christ1 5 hours ago

  • Solved

What is the best way to respond to an email sent to a group by Replying to the sender and CCing all recipients other than myself?

I get many emails as a member of a group, and often want to reply to the sender and CC the other recipients. Unfortunately it doesn’t seem possible to CC all, delete my … (read more)

I get many emails as a member of a group, and often want to reply to the sender and CC the other recipients. Unfortunately it doesn’t seem possible to CC all, delete my email address from the list, and add the sender’s email in the Reply box. What is the best way to achieve the addressing I want.

Asked by Chris_Newman 7 hours ago

Answered by Rick 7 hours ago

  • Solved

I cannot send from an Office365 account but can get mail

I cannot send from an Office365 account but can get mail - it simply says 'sending' but nothing happens. I am using Owl (paid subscription) for my Office365 account. I al… (read more)

I cannot send from an Office365 account but can get mail - it simply says 'sending' but nothing happens.

I am using Owl (paid subscription) for my Office365 account.

I also have another email that is a simple IMAP account and that works beautifully!

Asked by Wayne Hodkinson 4 days ago

Answered by Wayne Hodkinson 3 days ago

  • Solved

Folders will not delete

I have a few folders I need deleting. They do not appear in my webmail (mailserver) but do in Thunderbird - I have tried so many methods on your forums, but nothing is wo… (read more)

I have a few folders I need deleting.

They do not appear in my webmail (mailserver) but do in Thunderbird - I have tried so many methods on your forums, but nothing is working - can you help?

Asked by Wayne Hodkinson 4 days ago

Answered by Wayne Hodkinson 3 days ago

  • Solved

OAUTH to Yahoo fails after TB v148 upgrade

TB on Windows Prior to TB 148, OAUTH worked for POP3 access to: Gmail, MS Outlook, and Yahoo. After TB 148 upgrade: OAUTH to Yahoo fails, subsequent log-in page also fai… (read more)

TB on Windows

Prior to TB 148, OAUTH worked for POP3 access to: Gmail, MS Outlook, and Yahoo.

After TB 148 upgrade: OAUTH to Yahoo fails, subsequent log-in page also fails. Both OAUTH to Gmail and OAUTH to MS Outlook still work fine.

Rolled-back/Reverted to TB 147.0.2 -- OAUTH to all works fine, as it did previously.

Note: YahooMail seems to have other problems. But I was able to confirm successful OAUTH and POP3 to YahooMail after reversion to 147.0.2.

Asked by WYn_PH 2 weeks ago

Answered by Wayne Mery 19 hours ago

  • Solved

Thunderbird ist geöffnet, jedoch kommt die Meldung 'Keine Nachricht gefuinden' ... !

Verwalte über Thunderbird mehrere Mailadressen, jedoch läßt sich keine dieser Mailadressen öffnen. Es kommt ständig die Mitteilunbg , 'Keine Nachricht gefunden' . Bei Neu… (read more)

Verwalte über Thunderbird mehrere Mailadressen, jedoch läßt sich keine dieser Mailadressen öffnen. Es kommt ständig die Mitteilunbg , 'Keine Nachricht gefunden' . Bei Neustart kommt die Mitteilung Thunderbird wird bereits ausgeführt, und dann erneute 'Keine Nachricht gefunden ' ... !???

Asked by jthurner 1 day ago

Answered by jthurner 1 day ago

  • Locked

حریم خصوصی مان حفظ است ویاخیر؟

سلام به تمام اعضای محترم برنامه موزیلا فایر فاکس ازشما وکارمندان محترم تان میخواهم تا در زمینه امنیت واعتبار تان کوشش کرده و ما را مطمین سازید تا در این برنامه زیبای تان … (read more)

سلام به تمام اعضای محترم برنامه موزیلا فایر فاکس ازشما وکارمندان محترم تان میخواهم تا در زمینه امنیت واعتبار تان کوشش کرده و ما را مطمین سازید تا در این برنامه زیبای تان به اطمینان کامل و آرمش خاطر در برنامه تان فعالیت خودرا ادادمه داده واز سهولت هایش مستفید شویم ممنون از شما.

Asked by SuMo Bot 1 day ago

Last reply by SuMo Bot 1 day ago

  • Solved
  • Locked

حفظ حریم خصوصی

سلام به تمام اعضای محترم برنامه موزیلا فایر فاکس ازشما وکارمندان محترم تان میخواهم تا در زمینه امنیت واعتبار تان کوشش کرده و ما را مطمین سازید تا در این برنامه زیبای تان … (read more)

سلام به تمام اعضای محترم برنامه موزیلا فایر فاکس ازشما وکارمندان محترم تان میخواهم تا در زمینه امنیت واعتبار تان کوشش کرده و ما را مطمین سازید تا در این برنامه زیبای تان به اطمینان کامل و آرمش خاطر در برنامه تان فعالیت خودرا ادادمه داده واز سهولت هایش مستفید شویم ممنون از شما.

Asked by SuMo Bot 1 day ago

Answered by SuMo Bot 1 day ago

  • Solved

Firefox Android: Copy URL

hi. how can i copy or cut the URL from the address bar?? There is no pop-up, drop down ? All other browsers can do this. and also the whole text in the bar seems not to b… (read more)

hi. how can i copy or cut the URL from the address bar?? There is no pop-up, drop down ? All other browsers can do this.

and also the whole text in the bar seems not to be selected.

Asked by Clemens Ratte-Polle 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

how to stop address bar search "terrible idea "

bold text how to stop address bar search. its very wrong you have a fake search bar in the screen i want to search from a search bar not the address bar … (read more)

bold text how to stop address bar search. its very wrong you have a fake search bar in the screen i want to search from a search bar not the address bar

Asked by Matthew Davis 2 weeks ago

Answered by Denys 2 weeks ago

  • Solved

Moved files to a new windows 11 machine and everything is lost, even tho everything is really still there.

Thunderbird was running on a laptop that has become suspect. Copied the files to a desktop machine. Tried to access these file from the app on the laptop. Only new mess… (read more)

Thunderbird was running on a laptop that has become suspect. Copied the files to a desktop machine. Tried to access these file from the app on the laptop. Only new message are available. All old inbox, sent, other folders, trash, etc. are missing. Tried to go back to the laptop files, but the results are the same.

Running Windows 11 on both machines.

Is there any way to get my data back?

Thanks, Robert

Asked by rsminnis 1 day ago

Answered by rsminnis 1 day ago

  • Solved

help with thunderbird crashing with overclocked Raptor CPU, Intel family 6 model 183 stepping 1. Cause: overclocking

I've always experience occasional TB crashes. According to my log history there was 1 in July, 3 in Aug, 2 in Sep, 2 in Oct, and 6 in Nov. I never really paid attention… (read more)

I've always experience occasional TB crashes. According to my log history there was 1 in July, 3 in Aug, 2 in Sep, 2 in Oct, and 6 in Nov. I never really paid attention since the reboot was quick. But now in December I am losing work and it is a major problem. I've had 30 crashes in Dec and 21 in the past week. I have only 3 add ons and they have not changed, and a Copernic connector. I disable the Copernic connector and it didn't help. I have the same 140.6 on my Surface Go with the same add ons, except for Copernic and it runs fine. On both PCs I use Malewarebytes and WinDef. I have put exclusions for them in their setups. Even with MBAM completely disabled I've still had crashes.

I cleared the Cache and no help. I've even had occasional crashes in Troubleshooting mode. Here are my last 5 crash IDs

bp-070bf941-4e8b-41a3-8b84-3e3440251224 bp-a936f7c2-9ee3-4c38-b304-dab830251224 bp-8be9cf9e-8f2f-49bb-95cf-47e780251224 bp-12f8fc2c-c505-40f0-8c67-44b730251224 bp-9013fb78-086c-4327-9de8-62db30251223

Interestingly I’m also experiencing crashes with Firefox, especially ChatGPT. I cleared the ChatGPT history and that helped but did not solve the problem. I cleared the Firefox cache and in troubleshoot mode still have issues.

Otherwise my win11 PC seems to be working fine. I’ve run chkdsk and all is ok. Also scannow is ok.

Is my next step a profile rebuild?

Asked by eberger5 2 months ago

Answered by eberger5 1 month ago

  • Solved

prevent firefox opening a new message when i put one in the garbage can

Hello, when i put a message in the garbage can, thundirbird open immediately a new message. sometimes i think that the new message is the old one and i put it in the can… (read more)

Hello, when i put a message in the garbage can, thundirbird open immediately a new message. sometimes i think that the new message is the old one and i put it in the can without reading it... So, i would like that thundirbird does not open a new message when i put one in the garbage can, i want it open a message only if i clic on it manually, not automatically. Is it possible in the settings ( i have not found)

thanks.

Asked by eponji 1 day ago

Answered by Mapenzi 1 day ago

  • Solved

Why my weather station site shows offline only on Firefox?

Why https://www.wunderground.com/dashboard/pws/IWOJEWDZ128 my weather station site for several months shows status offline and direct me at once to main site wunderground… (read more)

Why https://www.wunderground.com/dashboard/pws/IWOJEWDZ128 my weather station site for several months shows status offline and direct me at once to main site wunderground.com ? It is only on Firefox, Chrome, Android works normal and here it is online. Win 11, Avast Free, blockers (active adblock, ublock, ect.) In past several years was all ok I did change nothing with settings, blocker were in past also. What and where to look for?

Asked by hkm32 1 day ago

Answered by hkm32 1 day ago

  • Solved

Shortcuts Row(s) Disappeared

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to co… (read more)

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to consistently get the shortcuts back. Sometimes they appear with a new browser instance, sometimes they don't. They don't appear with new tabs, and they don't stay when they do appear with a new browser. Grrrr. Please restore the shortcuts!

Asked by joehiker7549 5 months ago

Answered by Kiki 5 months ago