• Solved

drag and drop url to bookmarks bar not working with >100% default page zoom

I was in the middle of asking this question when I fixed (worked around) the problem so I'm posting more as a informative post as there is a lot of old misdirection out t… (read more)

I was in the middle of asking this question when I fixed (worked around) the problem so I'm posting more as a informative post as there is a lot of old misdirection out there now.

I am(was) unable to drag any URLs from the URI drop down field in the main interface to my bookmarks toolbar. Nor was any drag and drop functionality working in the "Customise Firefox" screen (right click space on url bar -> Customise Toolbar).

I have now found that resetting my zoom setting in preferences to 100% restores this functionality. The problem arose when I was using 120% zoom, NOT text only.

Asked by 4t0m1c4 1 day ago

Answered by TyDraniu 15 hours ago

  • Solved

Lower Toolbar prevents using Search Box

Hi, The Lower Toolbar is quite handy, with for example Roboform. Unfortunately, the way it's implemented, it comes above the lower part of the browser window, instead o… (read more)

Hi,

The Lower Toolbar is quite handy, with for example Roboform.

Unfortunately, the way it's implemented, it comes above the lower part of the browser window, instead of being inserted at the bottom while the browser windows height is reduced.

That hides the search box when you type Control-F.

It would be nice if this could be addressed in a future release. I am using Firefox Developer 127.0b2.

Asked by Bob4K 1 week ago

Answered by Bob4K 4 hours ago

  • Solved

The page is not redirecting properly

Hi, On this site: https://www.opensubtitles.org/en/search/sublanguageid-eng/idmovie-1380901 selecting a sub and trying to download gives "The page is not redirecting p… (read more)

Hi,

On this site:

https://www.opensubtitles.org/en/search/sublanguageid-eng/idmovie-1380901

selecting a sub and trying to download gives "The page is not redirecting properly"

I am using Firefox Developer Edition 127 b07, and that happens also in safe mode.

It used to work not too long ago with FF, and it works with Chrome latest.

Asked by Bob4K 5 hours ago

Answered by cor-el 4 hours ago

  • Locked

Hyperlinked text does not paste into Thunderbird email

Hyperlinked text does not paste into Thunderbird email With Thunderbird’s apparently well-earned raking of #21 and market share of 0.0%, I will ask that this issue and e… (read more)

Hyperlinked text does not paste into Thunderbird email

With Thunderbird’s apparently well-earned raking of #21 and market share of 0.0%, I will ask that this issue and exchange NOT directed not to the Support Forum (more part of the problem than a solution) but brought to the attention of the Mozilla/Firefox executive staff for I think this may demonstrate why this product ranks so low--- presuming Mozilla execs care about that.

The last, unprofessional retaliatory reply was from ‘moderator’ NoahSUMO who, rather than be proved wrong (like every previous wrong answer he defended) and allow the proof of those errors to be shown, instead retaliated by closing the question to prevent reply that might prove his stated prejudices are wrong.

Two points will suffice (see attached) to answer the questions NoahSUMO raised but nailed the door shut to prevent being refuted.

1. No, I have no older version of TB (why did not one ask before?). My program (since you failed to check) is up to date (see attached)

2. No, again, there is no HTML option to paste (See screen shot proof attached yet again– and refuted and shown again) . 3. I have no TB add-on’s at all (why did no one bother to even inquire)?

So the demonstrable solution to a problem Mozilla support can not solve (after multiple answers are PROVED AND DOCUMENTED as wrong) is to respond with self-righteous and rather juvenile tantrum to block and punish the dissenter who had the temerity to prove the advice of the ‘experts’ was wrong. This is less the behavior a forum staffed by adults and professionals trying to solve problem than a church of true believers intolerant of any dissent against dogma.

In response to To NoahSUMO his retaliatory display of intolerance follows and responses to his “No reply” reply are in ALL CAPS to distinguish. If Mozilla executives support this kind of support then they have no reason to complain they command 0.0% of the market share.

“I'm sorry, I'm afraid I'm going to have to close your question.

“There are many times in support where not every mysterious glitch or bug can be determined quickly & easily. Sometimes more time, testing & troubleshooting is needed to learn what is causing the issue.

“But rather than offer you more steps to try then watch you return, get defensive & berate others saying you've already tried that and did we understand the question and so on & so forth, I'm just going to close this question & leave you with these final thoughts (of which may anger you, simply for trying to help you troubleshoot your problem).

The main problem: “‘Paste as HTML: Instead of directly pasting the text, try pasting it as HTML. You can do this by right-clicking in the email body and selecting "Paste as HTML" or by using the keyboard shortcut (Ctrl+Shift+V in some applications). This should retain the formatting, including hyperlinks.’”

FALSE. AGAIN, THAT OPTION DOES NOT EXIST. SEE ATTACHED.

“Observations: Your Thunderbird version is unknown. For all we know, you could be using a older version of TB which is missing the "Paste as HTML" option from the right-click context menu. “

FALSE: MY TB PROGRAM IS NOT “UNKNOWN”. AND YOU NEVER EVEN CHECKED. IT IS KNOWN, VERIFIED, AND THE MOST CURRENT VERISON. (SEE ATTACHED.)

“You could have a addon installed that is breaking the context menu & hiding the "Paste as HTML" choice from you.”

THERE ARE NO TB ADD-ONS. NEITHER YOU NO ANYONE ELSE EVEN ASKED. NOW YOU RELY ON AN EXCUSE NO ONE INQUIRED INTO? NICE.

“You would need to disable ALL your addons in Thunderbird, restart the program then test again to see if the option was returned to the context menu. You might angrily retort you don't have any addons installed. Are you sure? You better check. If confirmed no addons are installed, move on to the next troubleshooting idea.

“YOU BETTER”?! WOW. NICE. NO, THERE ARE NO ADD ONS. AND IF YOU (OR YOUR COLLEAGUES) WERE TRULY INTERESTED SOLVING THE PROBLEM AND THOUGHT THAT MIGHT BE THE ISSUE THEN WHY DO YOU ONLY MENTION IT NOW AND NOT BOTHER TO TELL HOW TO DO THAT BUT BLOCK RELY? NO, THERE ARE NO ADD ONS. (SEE ATTACHED)

“Could your Thunderbird profile be broken somehow? Is it very old profile & a settings file got damaged thus hiding this option? Or again, are you using a very old version of Thunderbird where this option is not present?”

“COULD”? HOW WOULD I KNOW? WHY DO YOU ONLY ASK NOW AND THEN RETALIATE BY BLOCKING ANY RESPONSE? RATHER TELLING. THIS SPECULATION AND THREATENING “YOU BETTER” ATTITUDE DEMONSTRATE A CLEAR LACK OF INTEREST IN PROBLEM-SOLVING WHERE THE DEFECTS LIE SOLELY WITH YOUR PRODUCT AND YOUR AGENTS’ INABILITY TO REMEDY THE DEFECT OR EVEN ACKNOWLEDGE THE DOCUMENTED PROOF OF FACTS.

“Finally, no support forum anywhere on Earth can guarantee your problem will be solved. It takes lots of patience, lots of testing, lots of troubleshooting and lots of time. Sometimes if you work thru a premade list of common fixes it can help you narrow down the problem faster. If a support forum can't solve your issue, we are never happy about it & continue to think about it in the future in case we finally find the obscure resolution to your problem. Endlessly talking about the problem can not magically produce a solution. Real troubleshooting work must be done.”

THANKS BUT IF MOZILLA’S AGENTS CANNOT RESOLVE SO SIMPLE AN ISSUE WHEN THEIR OWN STATEMENTS ARE PROVEN FALSE, THEN AFTER THEY FAILED TO MENTION ANY OF THE ISSUES YOU NOW TOSS OVER, AND AFTER RETALIATING AGASNT A USER WHOSE VALUABLE TIME THEY HAVE WASTED, IF YOU AND THEY ARE NOT COMPETENT TO SOLVE SO SIMPLE A PROBLEM WITH YOUR PRODUCT BUT CAN ONLY RETALIATE THEN NEITHER THIS PRODUCT NOR ITS AGENTS ARE FIT FOR PURPOSE. 0.0% IS EARNED AND YOUR MARKET SHARE IS QUANTUM MERUIT.

FINALLY, IF YOU AND MOZILLA’S TB AGENTS CANNOT TOLERATE, BUT MUST RETALIATE AGASNT, A USER WHOM YOU SELF-RIGHTEOUSLY CENSOR AND SILENCE FOR CALLING-OUT AND DOCUMENTING YOUR DEFECTS AND ERRONEOUS STATEMENTS OF FACT, THEN, WITH ALL DUE RESPECT, YOU HAVE NO BUSINESSES SERVING THE PUBLIC AND ARE NOT AN ASSET TO MOZILLA BUT A LIABILITY.

“Even something like 3rd party programs have been known to inject themselves in Firefox & Thunderbird causing maddening issues that take us a long time to finally find out they were the cause.”

THERE ARE NO “THIRD PARTY PROGRAMS” INJECTING THE THEMSELVES INTO FIREFOX. THIS IS ALL MOZILLA PRODUCT. STOP BLAMING OTHERS AN ESCHEWING CULPABILITY FOR YOUR PRODUCT DEFECTS AND INABILITY TO FIX THEM WITHOUT WASTING OTHERS’ VALUABLE TIME.

YOU (TB AND MOZILLA) ARE NOT THE ONLY PLAYERS IN THE FIELD. WE END USERS HAVE WORK TO DO AND WHEN YOUR PRODUCT DEFECTS GET IN OUR WAY THEN MOZILLA CAN THANK YOU FOR THEIR LOSS OF MARKET SHARE.

“So I leave it to you, to analyze, troubleshoot & test this problem until you find a solution. I wish you the best of luck, I truly do.

“Thanks to everyone who offered their ideas to fix the solution here. I really appreciate your patience in dealing with issues like this.”

IN CLOSING, PLEASE DO NOT DELIVER TB USERS DISINGENUOUS LECTURES ABOUT ‘PATIENCE’ WHEN YOU DEMONSTRATE DISPARITY BETWEEN YOUR OWN WORDS ACTIONS.

PATIENCE? WHEN RETALIATION, CENSORSHIP, AND SILENCING OF DISSENT, ARE YOUR RESPONSES TO YOUR CUSTOMERS’S COMPLAINTS ABOUT YOUR INABILITY TO SOLVE SIMPLE PROBLEMS WITH YOUR PRODUCT DEFECTS THEN I WISH YOU GOOD LUCK IN THE UNEMPLOYMENT LINES AND BANKRUPTCY COURTS.

YOU TELL ON YOURSELF HERE AND DEMONSTRATE PRECISELY WHY THUNDERBIRD NOW COMMANDS A WHOPPING 0.0% OF THE MARKET SHARE AT THE BOTTOM WITH RANK OF #21. A POSITION DEMONSTRABLY WELL-EARNED. AND I TOO WISH YOU THE BEST OF LUCK, AT THE BOTTOM...IN A POSITION YOU HAVE DEMONSTRABLY EARNED. I TRULY DO.

Asked by JPM g 1 day ago

Last reply by JPM g 5 hours ago

  • Solved

Firefox says I am forbidden to enter a site

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this crea… (read more)

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this creates more problems because I have to re-enter passwords and other settings. This is a problem Mozilla's website reports has been occurring for YEARS! Why can't Mozilla/Firefox fix this? Please tell me there is a better way to fix this problem.

David Karp dkarpcal@gmail.com or cloverdavid@gmail.com

Asked by Cloverdavid 4 months ago

Answered by Cloverdavid 4 months ago

  • Solved

Disabling message deletion from the IMAP server and recovering mail

I installed Thunderbird and downloaded the mail (IMAP server) to the mailbox, but at the same time the program deleted all the mail from the server!!! I can't find anywhe… (read more)

I installed Thunderbird and downloaded the mail (IMAP server) to the mailbox, but at the same time the program deleted all the mail from the server!!! I can't find anywhere in Thunderbird how to turn it off so that the program doesn't delete messages from the server. Someone suggested that you should turn off "the selected folder will be available in offline mode" in the Synchronization tab. I did it, but it didn't help and I turned it on again. Now I don't have my messages anywhere, neither on my computer nor on the server. Rescue news from ten years - where are they????

Asked by Mon5 2 days ago

Answered by Matt 16 hours ago

  • Solved

ExtensionSettings does not show up as a GPO setting with the latest ADMX files

the settings ExtessionSettings does not show up to be able to modify even tho it is on the ADMX file (5.11)? Should I use the older Extensions policies? I want to install… (read more)

the settings ExtessionSettings does not show up to be able to modify even tho it is on the ADMX file (5.11)? Should I use the older Extensions policies? I want to install and pin an extension from the store.

Asked by Christopher Roble 20 hours ago

Answered by Mike Kaply 16 hours ago

  • Solved

Tab dragging stops working at random times

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor doe… (read more)

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor does nothing). Also, re-merging the tab with another firefox window stops working. (Dragging a tab to a firefox window from another firefox window doesn't merge them. It does nothing) I can right click on the tab and select Move to move it to a new window but dragging stops working. I have to close Firefox and start it again (sometimes twice), then dragging starts working again. This happens multiple times a day. I am on Linux Mint and the version is 126.0 (64-bit). This problematic behavior has only recently began.

Asked by tenkayr 2 days ago

Answered by TyDraniu 15 hours ago

  • Solved

Pop3 Inbox displaying emails in groups and no subfolders

Hello, I installed Thunderbird using POP3 to download all emails from my Zoho Mail server to store them in my PC but although all emails appear now to be in the inbox, th… (read more)

Hello, I installed Thunderbird using POP3 to download all emails from my Zoho Mail server to store them in my PC but although all emails appear now to be in the inbox, there are no subfolders, emails are grouped according to subject titles and I cannot seem to find the latest email on the list. What can I do to display them chronologically by date and restore subfolders and archives? Upon lauching, this is what I get. Thank you

Asked by m.dominguez 1 day ago

Answered by david 1 day ago

  • Solved

thunderbird outbox

I have Thunderbird setup with three email accounts. On the left side bar where I have the inbox, sent, trash and out box one of them has in the outbox with a yellow dot … (read more)

I have Thunderbird setup with three email accounts. On the left side bar where I have the inbox, sent, trash and out box one of them has in the outbox with a yellow dot and lock symbol. What is that about and how do I fix it?

Asked by jdevlin 1 day ago

Answered by Matt 17 hours ago

  • Solved

TB won't install after deleting old (corrupt) version

Win 10. Multiple email accounts, some gmail plus others. I had TB 115 something (it's uninstalled so not available to see). I run Firefox without issues. TB went complete… (read more)

Win 10. Multiple email accounts, some gmail plus others. I had TB 115 something (it's uninstalled so not available to see). I run Firefox without issues. TB went completely haywire, all email accounts disappeared, nothing worked (second time this year) but recovering was proving too difficult and I'd already spent a whole day on it. I decided to uninstall and install a fresh copy. First I copied the single profile to an external drive. Then I uninstalled TB. Then I ran Ccleaner to tidy up the remaining TB cache and other remnants, also cleaned the registry. I downloaded a new copy from Mozilla's site, ran the install file, The install dialog box offers the same install location as the previous location, same user. Upon clicking install, the dialog box disappears and nothing happens. I've tried this more than ten times now, including fresh downloads from Mozilla. The dialog box offers an alternative user as Administrator but that won't work because I don't actually have the administrator account set up with a password, and TB demands the password. I do not want to open a new user account just for TB. Any suggestions for working round this will be gratefully received.

Asked by jfdi 1 day ago

Answered by jfdi 21 hours ago

  • Solved

Thunderbird Windows 10 - SMTP server info for identities is "auto" changed = broken

Thunderbird v115.11.0 on Windows 10 x64 I have six identities / accounts ie. NAME1@cox.net, NAME2@cox.net etc. In the Account Settings window for NAME1, at the botto… (read more)

Thunderbird v115.11.0 on Windows 10 x64

I have six identities / accounts ie. NAME1@cox.net, NAME2@cox.net etc.

In the Account Settings window for NAME1, at the bottom, is "Outgoing Server (SMTP)" for which I use "smtp.mail.yahoo.com (Default)". That's the same on all the identity Account Settings btw.

To the right of that is an "Edit SMTP server..." button which opens a small window. At the bottom of that is an entry for "User Name". For which I enter "NAME1@cox.net".

At first this works fine to send mail from the identity NAME1@cox.net

HOWEVER, when I use the same method to "Edit SMTP server" for NAME2.cox.net... it CHANGES the NAME1 settings made above! So sending mail under that identity no longer works.

Overall, this means that only the last identity that I configure can send mail, because its outgoing SMTP credentials are being automatically stuffed into all the other identities, which prevents them from communicating with Yahoo.

On the surface this looks like a bad bug in TBird but, as usual, I can't find anyone that has the same problem. Those are symptoms of me missing something.

Any ideas of what could be wrong?

Asked by alsmith02 1 day ago

Answered by david 1 day ago

  • Locked

Hyperlinked text does not paste into Thunderbird email

Hyperlinked text does not paste into Thunderbird email. Only the text pastes in. The hyperlinks do not. If I paste in text that has several hyperlinks already embedded, o… (read more)

Hyperlinked text does not paste into Thunderbird email. Only the text pastes in. The hyperlinks do not. If I paste in text that has several hyperlinks already embedded, only the text pastes in. The hyperlinks are lost. I must paste the hyperlinked text with the URLs. How do I do this? All searches are irrelevant. I know how to insert URL into new text but that is not the issue. My text to be pasted already has many hyperlinks in the text and I do not want to laboriousness do them all again. When I paste in a paragraph of text that already has several hyperlinks I want that ALL to paste in. How to I do this?

Asked by JPM g 5 days ago

Last reply by NoahSUMO 1 day ago

  • Solved
  • Locked

Amazon Login

Firefox is synced on all my computers. Same version. Same extensions. I can't login on my primary desktop as of last night 5/23/24. I can login/watch Prime on my laptop. … (read more)

Firefox is synced on all my computers. Same version. Same extensions. I can't login on my primary desktop as of last night 5/23/24. I can login/watch Prime on my laptop. My desktop gives me the attached error.

Asked by Kojak1958 4 days ago

Answered by Kojak1958 4 days ago

  • Solved

A few folders from gmail do not download the messages from gmail, most work fine

I installed Thunderbird and eventually got it working. I download with IMAP and upload with SMTP. TB did a great job downloading gobs of email from Gmail and converting… (read more)

I installed Thunderbird and eventually got it working. I download with IMAP and upload with SMTP. TB did a great job downloading gobs of email from Gmail and converting the labels into folders. In a couple cases, it created folders, but none of the emails with that label were downloaded into the folder. FOr example, there is a folder 'PE' and a subfolder " CD Ads'. Emails are present in both. However, in TB, 'PE' is lighter grey and italicized and empty.

The folder structure is not an exact match to the label structure. For example, in the labels, I have an 'Employment' label with 5 employers underneath it. None of the employers made it into TB.

I have a few other oddities too, but lets start with these. I did end up using a normal password to access the account, as 0Auth2 would not cooperate.

Thanks for you insites!

Cheers --Mark

Asked by mark.w.abbott 3 days ago

Answered by mark.w.abbott 1 day ago

  • Solved

Export to file does not work.

On the about:sync page the button to "Export to File..." button has no effect. Regardless if I select "Limit history engine fetch to first 5000 records" or "Anonymize Dat… (read more)

On the about:sync page the button to "Export to File..." button has no effect. Regardless if I select "Limit history engine fetch to first 5000 records" or "Anonymize Data".

It used to work. So I wonder why nothing happens when I click the button now... There is no network call made when I click the button. No error.

Asked by Phil's Bookmarks 1 day ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Amazon website just churns in Firefox

Just today, I can no longer access the Amazon website. The pages load halfway and then it just churns/spins and never completes loading the page. So far I've discovered… (read more)

Just today, I can no longer access the Amazon website. The pages load halfway and then it just churns/spins and never completes loading the page. So far I've discovered no other websites that have the same problem.

I am able to access the Amazon website on three other browsers - Edge, Brave and DuckDuckGo - with no problems and normal loading speed. I don't use Chrome, so I can't speak to that.

I've tried clearing the cache and that did not help. I had a Firefox update installed a couple of days ago. Don't know how long it had been sitting there, as Firefox is almost always open and doesn't have the opportunity to update until I close everything and restart my computer, which I did a couple of days ago.

Windows 10 on a Dell pc/laptop. Firefox Version 126.0 (64-bit).

Any ideas on how to fix?

Asked by gswacker 3 days ago

Answered by cor-el 2 days ago

  • Solved

TB ver 115.6 How to or any extension to remove duplicate address book entries???

I've been using TB since the beginning. But now I have a zillion entries in my various address books and would like to consolidate them into a single, non-duplicated col… (read more)

I've been using TB since the beginning. But now I have a zillion entries in my various address books and would like to consolidate them into a single, non-duplicated collection. The only tools/extensions I can find are only for really old versions. Any ideas for method and/or extension or tools to accomplish that? Thank you in advance. BobMCT

Asked by R.Mariotti 4 months ago

Answered by david 4 months ago

  • Solved

.eml file display error from sftp

Hello, I recently installed Ubuntu 24.04 with the version of Thunderbird (115.10.1) supplied with the distribution. I can no longer display mail saved as .eml in a remote… (read more)

Hello, I recently installed Ubuntu 24.04 with the version of Thunderbird (115.10.1) supplied with the distribution. I can no longer display mail saved as .eml in a remote folder (sftp). Thunderbird opens, but the mail window is empty. If I ask for the source code, this message appears:

Unable to read file at address view-source:file:///run/user/1000/kio-fuse-ouSeRu/sftp/myuser@myserver/mymessage.eml?type=application/x-message-display.

If I open from CLI I get this message :

JavaScript error: chrome://messenger/content/aboutMessage.js, line 218: NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIMsgDBHdr.mime2DecodedSubject]

If I open the save file with a file editor I'm able to see the source code.

Could you please help me? Thanks

Asked by rome.fr 5 days ago

Answered by rome.fr 2 days ago

  • Solved

Compacting doesn't seem to be working.

Thunderbird optioned for automatic compacting would once in a great while compact folders when I try deleting messages. Now it's trying to compact folders every time I de… (read more)

Thunderbird optioned for automatic compacting would once in a great while compact folders when I try deleting messages. Now it's trying to compact folders every time I delete a message the first time I open thunderbird v115.8.1 32 bit. If I manually select TRASH folder to compact it says 1.2GB saved every time I try to compact it. Compact 5 times it will say 1.2GB saved every time. It seems to me it is not removing the deleted items. What to do?

Asked by IOK Wasamatau 2 months ago

Answered by IOK Wasamatau 2 months ago