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Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar.

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying … (read more)

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying to open or manage bookmarks freezes up the FF browser again.

Asked by Rafael Lecuona 3 days ago

Last reply by Paul 3 days ago

  • Solved

How do I get the recipient to show in "sent" files in card view

https://support.mozilla.org/en-US/questions/1097469?&mobile=1 In card view,i can not choose what to show by column。So any way to show the recipient in some particula… (read more)

https://support.mozilla.org/en-US/questions/1097469?&mobile=1

In card view,i can not choose what to show by column。So any way to show the recipient in some particular folder? Thanks.

Asked by tanshisher 1 day ago

Answered by david 1 day ago

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missing bookmarks

Hello, my bookmarks including the bookmarks bar have disappeared, within just a few hours of them being visible. When I clicked on the View menu button and selected Toolb… (read more)

Hello, my bookmarks including the bookmarks bar have disappeared, within just a few hours of them being visible. When I clicked on the View menu button and selected Toolbars, the setting was somehow changed to Never Show. I changed it back to Always Show, but I'm curious how it would change itself to Never Show. I haven't completed an OS update for several days, and this incident just occurred today. All day long, my bookmarks were present; I turned off my computer about 5PM. When I turned it back on about 8PM, the bookmarks were gone. Help and thank you.

Asked by mj_stigliano 1 day ago

Answered by zeroknight 1 day ago

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Firefox crashes on my new pc

I have recentlly built a new pc. I have updated windows, graphcs drivewrs and checked that the ram is good. I have submitedn the crash log: bp-c292b4b1-dbec-41f5-a25f-58… (read more)

I have recentlly built a new pc. I have updated windows, graphcs drivewrs and checked that the ram is good. I have submitedn the crash log: bp-c292b4b1-dbec-41f5-a25f-5823f0231202

Asked by SA_Dragon 3 days ago

Answered by SA_Dragon 2 days ago

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Can't get my old Profile to work

I have a new installation of Windows and want to get my old Profile attached to my new installation of Thunderbird. In the past, I have done it multiple times on various… (read more)

I have a new installation of Windows and want to get my old Profile attached to my new installation of Thunderbird. In the past, I have done it multiple times on various new computers but can't seem to get it working this time.

My old setup (and what I want on the new one, too) was:

  - I had multiple email accounts set up on Thunderbird within the same Profile
  - my Profile was stored on my D: Drive (to save space)

I have installed a fresh copy of Thunderbird onto D Drive. I have copied my old Profiles folder (from C:/Users...) to the new Thunderbird folder on my C drive

When I then open Thunderbird, it asks to set up a new email again and no sign of my old Profiles. I'm missing something and I'm pretty sure it has to do with my old Profile being on the D drive (and that's where I still want it)

Asked by lincoBC 3 days ago

Answered by david 3 days ago

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Bug report: Cursors appearing next to buttons after clicking on them in v120.0

For whatever reason, I can't find a simple way to file a bug report. Starting 120.0, or maybe in 120.0.1, I've started seeing a cursor appearing next to buttons and other… (read more)

For whatever reason, I can't find a simple way to file a bug report. Starting 120.0, or maybe in 120.0.1, I've started seeing a cursor appearing next to buttons and other components on web pages that you definitely would not expect to see cursors next to.

It seems that a cursor has started to display when I click on web components even if it's not a text entry field. I've included a screen shot that includes a cursor appearing next to the Refresh button in Gmail, for example.

There's even a cursor appear in the "Browse" button on this very page in the Add Images section.

Asked by John Neiberger 1 day ago

Answered by zeroknight 1 day ago

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Foxnews.com causes Firefox 102.0.1 to freeze loading images

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for… (read more)

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for awhile is to delete the file places.sqlite. After that FF runs for a few hours until the problem happens again. Is there a setting or other fix for this issue?

AdBlockPlus and uBlock Origin are both installed, but are disabled on www.foxnews.com.

Asked by br5491 2 days ago

Answered by zeroknight 1 day ago

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Thunderbird (various versions) Hangs on opening in Ubuntu 22.04.3 LTS after latest updates

After applying the latest updates to Ubuntu 22.04.3 LTS today, I find that ThunderBird will load and then enter a busy state where the system asks if I want to terminate … (read more)

After applying the latest updates to Ubuntu 22.04.3 LTS today, I find that ThunderBird will load and then enter a busy state where the system asks if I want to terminate or wait for ThunderBird.

After waiting quite some time, it is apparent that perhaps it is in vain. I have tried a few different versions: The initially installed: 115.5.0 The latest: 121.0b1 and previous: 115.4.3

All seem to exhibit similar behavior with my previously working profile.

The program loads, the preview screen draws, an open tab appears to try to load, and a few seconds after launch, things hang up.

Anyone else noticing issues?

Asked by cl1 1 week ago

Answered by cl1 1 week ago

  • Solved

Click X (Twitter) link always goes back to previous link when Google Analytics Suppression AddOn installed

Running Firefox 120.0.1 on Windows 10. I also run Vivaldi and test with Chrome. I installed Google Analytics Opt-Out add-ons on FF, Vivaldi, and Chrome. When I go to a… (read more)

Running Firefox 120.0.1 on Windows 10. I also run Vivaldi and test with Chrome. I installed Google Analytics Opt-Out add-ons on FF, Vivaldi, and Chrome. When I go to any site with links to X (Twitter), and click on the link, instead of that link appearing the last X link I went to appears. If I click again I get to the correct link.

When I disable the Google Analytics Opt-Out add-on all works fine. This doesn't happen with either of the Chromium browsers, so I'm thinking there's something happening in Firefox by avoiding Google analytics that isn't in the Chromium browsers. In addition, this behavior began within the past couple of weeks of recent FF updates.

I installed several different Google Analytics add-ons and the same thing happened in FF, but not in the Chromium browsers.

Any ideas? I know I can disable the analytics crushers but I really don't want Google hijacking my browsing.

Asked by Bill 2 days ago

Answered by Bill 2 days ago

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Why I cannot type the search content any longer into the G search bar in middle page?

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where i… (read more)

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where it is tight and one cannot see all content of the search? Why have you done this? How can I bring it back please? I hate is as is now.

Asked by Kostas Trivizas 3 days ago

Answered by Terry 2 days ago

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Issue with release 115.5.1 (64-bit)

I keep getting pop-up asking for credentials to sign in that goes nowhere (and not impacting my accessing my email). Each time I close it, it pops back up. See attached… (read more)

I keep getting pop-up asking for credentials to sign in that goes nowhere (and not impacting my accessing my email). Each time I close it, it pops back up. See attached.

Asked by jrelay5 5 days ago

Answered by jrelay5 5 days ago

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Inquiry

appears to be a duplicate of /questions/1432429 thread. Hello fam. I just downloaded an extension of a particular app. It's expected that the app automatically connects… (read more)

appears to be a duplicate of /questions/1432429 thread.

Hello fam.

I just downloaded an extension of a particular app. It's expected that the app automatically connects with the browser as I click to join them but it keeps failing. How do I rectify this?

Asked by pipsdom018 6 days ago

  • Solved

All messages deleted from one of my IMAP email accounts

I'm on version 115.5.1, Windows 10. One of my small pet dogs was in my lap, resting its head near my keyboard. I was in Thunderbird, reading a message, when all of a sudd… (read more)

I'm on version 115.5.1, Windows 10. One of my small pet dogs was in my lap, resting its head near my keyboard. I was in Thunderbird, reading a message, when all of a sudden all of my messages in INBOX were suddenly deleted. I thought maybe exiting Thunderbird might bring them back. BAD IDEA!! Since I have empty Trash Bin on EXIT checked. Unfortunately that worked just fine.

I have a laptop that also is setup with the same IMAP accounts. I disabled the Internet connection on that computer, and the emails are still there as long as I don't connect to the internet. I tried copying all the files in the profile from the laptop to the desktop, but as soon as I launch Thunderbird, it sees that the inbox is empty, and removes (or basically updates) that inbox.

I tried export/import (export msgs from laptop, import to desktop) but maybe I don't fully understand the import process, because that doesn't seem to work for me.

One other option might be to make that account OFFLINE (so it doesn't connect anymore) change the name of that email account, and recreate the account.

I'm open to suggestions - there are 240 msgs in that INBOX that I need to keep for reference. (And I will no longer keep msgs in the INBOX, I'll move them to new folders!!)

Asked by skyguy2 22 hours ago

Answered by david 10 hours ago

  • Solved

how to clear history when save option turned off?

Need to clear all previous activity [history, cache, etc.]. I create websites. Do NOT save history. Option turned off. When I bring up a changed website, I see the previo… (read more)

Need to clear all previous activity [history, cache, etc.]. I create websites. Do NOT save history. Option turned off. When I bring up a changed website, I see the previous version or the one before that half the time. Rebooting PC does not clear it. Am tired of playing browser roulette, trying to find a browser which will A. Show the latest version. [which is being displayed on other people's devices] B. Perform the desired action as designed by the product creator [which works on other servers and devices, and even sometimes on my device using another browser] I am not skilled at seeing physically thru other people's eyes, only imaginatively. My partner is 200 miles away in another state. We don't always see the same, even when the display is identical. Am starting to create 2 versions of sites, a .org and a .com and explaining to people WHY. I think the "don't save" does not work. It merely turns off creating an index of the viewed material and leaves the viewed material in cache. And re-displays the initial data eveytime, no matter how many updates. Thank you.

Asked by mkelley331 5 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Solved

How Do I View Exchange Folders on Thunderbird?

I connected Thunderbird to an MS Exchange account, which has multiple folders on the server that emails are sorted into. I'm not seeing *any* folders other than the inbox… (read more)

I connected Thunderbird to an MS Exchange account, which has multiple folders on the server that emails are sorted into. I'm not seeing *any* folders other than the inbox in Thunderbird, not even the drafts, sent, or trash folders, which are expressly set up as places where Thunderbird is putting copies on the server.

How do I force Thunderbird to show me the folders? The Exchange account has IMAP turned on permanently (as far as I can tell, there is no way to disable IMAP at all anymore in the online interface).

EDIT: I also check the settings in "Synchronization and Storage", there are only 2 folders there I'm able to show - the Inbox and the Trash folder

Asked by kevin245 23 hours ago

Answered by sfhowes 19 hours ago