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About tab crashes

duplicate of /questions/1446872 thread. About tab crashes Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I h… (read more)

duplicate of /questions/1446872 thread.

About tab crashes Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture),hope someone can answer this question, thank you very much.😭

Asked by 1484759273 6 days ago

  • Solved

Address bar move itself to Narnia

For some reason, recent updates caused my Firefox address bar to misbehave. I have already murdered the unwanted search engine suggestions which the standard settings fa… (read more)

For some reason, recent updates caused my Firefox address bar to misbehave.

I have already murdered the unwanted search engine suggestions which the standard settings failed to kill - I just kept turning things off in about:settings until the garbage feature died.

However, I am still unable to address the most annoying bug.

When I start typing in address bar, the pop-up box with suggestions, rather than attach itself to the bottom of the address bar, goes to some imagined, predefined anchor point which is off screen, somewhere outside the confines of the window. As a result, I see some suggestions, but I no longer see what the hell I'm even typing. I am attaching a screenshot. This is super annoying, as I am literally forced to either use bookmarks, or type out urls in notepad then paste them over.

Anyone can help?

Asked by watotem 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

List of suggested sites positioned too high.

Concurrent with updating to Firefox 126.0, when typing into the address bar, the list of suggested sites covers-up the address bar. In fact, the top of the list is off t… (read more)

Concurrent with updating to Firefox 126.0, when typing into the address bar, the list of suggested sites covers-up the address bar. In fact, the top of the list is off the screen. I don't see any other posts relative to this, am I the only one with this problem... and how do I fix it?

Asked by Electrojim 6 days ago

Answered by TyDraniu 6 days ago

  • Solved

Junk filters always put a user in spam

Hi, I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doe… (read more)

Hi,

I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doesn't seem to change anything.

Is there anything I can look at that will help me figure out why it happens, and hopefully find a way to fix it.

I'm on Betterbird in case that matters. I looked thru the release notes and there seems to be nothing tagged with the junk filter.

I noticed this in the X-Proofpoint-Spam-Details email headers: mlxlogscore=764 clxscore=1015

This person seems to be the only person that has this information in their headers. Is it added by the junk filter? Or is it something on the sender's side (he uses an icloud.com and a me.com address)?

Thanks,

L

Asked by laurent11 2 weeks ago

Answered by Matt 2 weeks ago

  • Solved

Would like to change from current version to 124.0.2

I just got a new to me computer and it has Firefox 125.0.3 (64bit) but I was more comfortable with what I had Version 124.0.2 (64 bit). What would be the downside of cha… (read more)

I just got a new to me computer and it has Firefox 125.0.3 (64bit) but I was more comfortable with what I had Version 124.0.2 (64 bit). What would be the downside of changing to what I had? I just use it for home use and browsing. How would I go about making that change. I'm not to knowledgeable about computer language and stuff. Thanks, Larry

Asked by Larry/Nancy Jones 2 weeks ago

Answered by Larry/Nancy Jones 2 weeks ago

  • Solved

الشريط دا بيضهر على طول اول ما بفتح صفحة جوجل .... جربت امسح بيانات فا اتشالت وبعدين لما قفلت البرنامج وفتحته تاني رجعت تاني . برجاء الرد في الرع وقت

الشريط دا بيضهر على طول اول ما بفتح صفحة جوجل .... جربت امسح بيانات فا اتشالت وبعدين لما قفلت البرنامج وفتحته تاني رجعت تاني . برجاء الرد في الرع وقت

Asked by Moamen khaled X106 2 weeks ago

Answered by Moamen khaled X106 2 weeks ago

  • Solved

Importing mail

My mail is hosted on Hostpresto. Yesterday 'someone' (it wasn't me. I was in bed) gained access to my cPanel and email and deleted my only email address, then installed … (read more)

My mail is hosted on Hostpresto. Yesterday 'someone' (it wasn't me. I was in bed) gained access to my cPanel and email and deleted my only email address, then installed their own. All my mail gone. I was stupid though - I opened another email address with the same name as the old one and started Thunderbird on the pc. Of course, it synchronised to the empty folders!

Luckily I have another instance of TB running on another machine and it's all there - I am not internet connected there!

How do I bring the folders containing all the old mail from the 'safe' machine's appdata/roaming/thunderbird location to what will be my 'working machine' without it immediately synching to the server and deleting it all?

Thanks Andy

Asked by Andy 3 weeks ago

Answered by david 3 weeks ago

  • Solved

Simple capcha hanging

Hi, On several site like this one: https://www.iqglassuk.com/contact/113/ Clicking on the "I am not a robot" box (no complicated challenge) shows a permanent revolving… (read more)

Hi,

On several site like this one:

https://www.iqglassuk.com/contact/113/

Clicking on the "I am not a robot" box (no complicated challenge) shows a permanent revolving wheel.

That happens also in safe mode, but not with Chrome.

I am using FF Developer 126.0b8 (64-bit).

Thanks.

Asked by Bob4K 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Thunderbird email list date format

Hi! I have trouble setting the date format in the emails list. It should be the UK format as per the setting selection, however it is showing the American format. I am u… (read more)

Hi! I have trouble setting the date format in the emails list. It should be the UK format as per the setting selection, however it is showing the American format. I am using Linux Mint and timedatectl says Time zone: Europe/London (BST, +0100)

I have attached screenshots. Please let me know what am I missing. Thank you.

Asked by matei81 2 weeks ago

Answered by matei81 2 weeks ago

  • Solved

"Failed to check for updates" et al

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (read more)

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

Asked by xheavenlybodiesx 1 month ago

Answered by NoahSUMO 1 month ago

  • Solved

Where/How to Report a Website Impersonating Firefox?

I recently came across a webpage that is made to look like a message from Firefox letting you know you need to update the browser. Where should this be reported? I'm sure… (read more)

I recently came across a webpage that is made to look like a message from Firefox letting you know you need to update the browser. Where should this be reported? I'm sure this is some malicious download though I have no way of checking.

Asked by firefox.o5fi4 3 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

Firefox is very slow after reinstall - tried all troubleshooting

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform … (read more)

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I cannot even delete email from my Gmail! It's piling up. Downloading can take over an hour! I checked all the trouble shooting forums in Mozilla and tried just about everything. I went back into "About:profile"s and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back into the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have three extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall Firefox. That is when everything became agonizingly slow!

Update: My computer is barely usable anymore because of the Firefox issue. Having to wait for a minute or more for everything I do on the internet? I know it cannot be my computer itself because it is not even two years old yet. I may have to dump Firefox if I cannot get this fixed. I have Norton 360 and it is not malware or a virus. Firefox messed something up.

Asked by history1962 3 days ago

Answered by history1962 3 days ago

  • Solved

Multiple accounts

I have 4 accounts with different names but all with the same domain name (name1@samedomain.com, name2@samedomain.com ...). The first one set up perfectly and works. The … (read more)

I have 4 accounts with different names but all with the same domain name (name1@samedomain.com, name2@samedomain.com ...). The first one set up perfectly and works. The 2nd and the 3rd can't retrieve mail from the server (didn't try the 4th yet). The SSL ports are the same for all. The passwords happen to be the same for all. (I haven't tried changing the 2nd and 3rd passwords as that seems unlikely to be the problem.) When initially setting up the 2nd or the 3rd I get a "Sending of password for user name2@samedomain.com did not succeed. Mail server pop.yyy.zzz responded: [AUTH Authentification failed." I've checked the passwords on both the client and the server ends multiple times and they are the same. Then, of course, periodically I get a pop-up with "Login to server pop.xxx.yyy with username name2@samedomain.com failed. When I go to the Account Settings screen with the 3 accounts and click on each Server Settings one after another, the only thing that changes is the User Name, yet the first account receives mail and the other 2 don't so everything is correctly set up. As an aside, I CAN SEND emails from the 2nd and 3rd accounts but can only RECEIVE and SEND from the 1st. Any help appreciated.

Asked by wilson7 1 month ago

Answered by wilson7 1 month ago

  • Solved

Why I can't take screenshot?

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hes… (read more)

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hesco-mis/. This issue persists despite numerous attempts, and it seems to be unique to this particular website. Is there any other way to take screenshot of site? I really want to take a screenshot for personal reason. Is it not allowed from the site owner side or what?

Asked by Hamza Shareef 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Need to uninstall Thunderbird & create new profile

In my attempt to help my wife with her email problems I have managed to totally screw up her profile. There now duplicate inboxes, duplicate local folders, duplicate Outl… (read more)

In my attempt to help my wife with her email problems I have managed to totally screw up her profile. There now duplicate inboxes, duplicate local folders, duplicate Outlook Express Import files, etc.

Is it feasible to export/backup the inbox, address book, files&folders, Outlook Express Import files (but not the profile), then uninstall Thunderbird in order to start over? If so, how is the best way to do this?

She only has one email account on Thunderbird and is running Windows 10.

Thanks in advance for any help.

Asked by silveraz 1 month ago

Answered by david 1 month ago

  • Solved

Security Concerns: Saved forms (across VMs) and password (after clearing all history).

v155.9.1esr Debian 12 I'm testing different Debian 12 on multiple VMs, it came to my surprise to see that my VPN hash I used on a website the day before was saved by Fir… (read more)

v155.9.1esr Debian 12

I'm testing different Debian 12 on multiple VMs, it came to my surprise to see that my VPN hash I used on a website the day before was saved by Firefox on the new VM.

The Sync was on but then which one saved my form (hash)?

  1. Numbered list item Logins & Passwords ? note: The hash was not a login but a form. If Firefox saves all the form, you should explicitly rename Logins by any forms/inputs.
  2. Numbered list item History? note: I hope this is only URLs.

If Firefox is savings "forms" (input fields) not just "logins" then it should be explicitly written. Is it an expected behavior?

Asked by debvmtesting 1 month ago

Answered by cor-el 1 month ago