Tab to Amazon search broken

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see imag… (read more)

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see image). How do I fix this?

Asked by LongDuck 11 hours ago

Last reply by LongDuck 11 hours ago

Firefox 78 working after March 31, 2024

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox. Will Firefox 78.15.0 continue to work on m… (read more)

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox.

Will Firefox 78.15.0 continue to work on my Mac after March 31, 2024? I do not use Sync. I do have many bookmarks and saved passwords. The email from Mozilla is a bit unclear what will happen. I am using an older computer running Mac OS 10.10.5 and cannot update to a newer system, so I cannot update Firefox. Thanks very much.

Asked by mrepi2000 4 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

need to delete ImapMail files without affecting user data

I am the tech admin at my school and one of my user's hard drives is totally full. I ran a sorted disk space command and found that the folder ~/Library/Thunderbird/Profi… (read more)

I am the tech admin at my school and one of my user's hard drives is totally full. I ran a sorted disk space command and found that the folder ~/Library/Thunderbird/Profiles/5itb4j1n.default/ImapMail/imap.googlemail.com is 57GB. The hard drive is only 120 GB! Needless to say, I need to get this off the computer. It is a MacBook Air M1 running OS Sonoma 14.1.1 (can't upgrade because no disk space!)

The user accesses her Gmail through Thunderbird. There are messages in her Thunderbird history that are not available to her in Gmail because she integrated Thunderbird previously with her Yahoomail (before we switched to Google for our mail server). So we cannot delete Thunderbird because she needs it to be able to access old emails.

I'd like to know some options for having her continue to use Thunderbird (because she likes its layout) but without Thunderbird downloading and keeping a copy of every message/attachment that arrives.

I also want to know the best way to backup her existing Thunderbird and then be able to access it in the future, so that if she does need to access her historical archive of email messages, she can.

Asked by Jake Cohen 4 hours ago

Last reply by david 3 hours ago

Open attachments keyboard shortcut

I have a friend that is blind and can only use Thunderbird with the keyboard shortcuts. I cannot find a shortcut to open an attachment to an email. He has Jaws screen re… (read more)

I have a friend that is blind and can only use Thunderbird with the keyboard shortcuts. I cannot find a shortcut to open an attachment to an email. He has Jaws screen reader but it’s not particularly helpful for attachments. Is there a keyboard shortcut to open attachments to an email?

Thank you.

Asked by Blue Baja 2 days ago

Last reply by sfhowes 2 days ago

Create users with separate history/cookies/logins etc. and access them easily

Hi there, I'm migrating from Arc Browser and I was looking for a way to have two profiles, one for personal and one for work; for each have separate browsing history, co… (read more)

Hi there,

I'm migrating from Arc Browser and I was looking for a way to have two profiles, one for personal and one for work; for each have separate browsing history, cookies etc. and be able to switch between them either with a keyboard shortcut or in two clicks like in Arc.

If I understand correctly I can separate the users by going to about:profiles and creating such profiles, however the switch between them doesn't seem as seamless. I guess I'd like to create two separate workspaces rather than profiles, with complete separation of everything I do within each.

I tried the Multi-Account Containers extension but it doesn't seem to be this its purpose.

Hope I was clear in the explanation, apologies for the newbness.

Thank you!

Asked by Enrico 2 days ago

Last reply by TyDraniu 2 days ago

MY LOCATION (LOCATION OF THE DEVICE UPON WHICH FIREFOX IS THE BROWSER)

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple!… (read more)

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple! In other words, I have Mozilla Firefox installed on a physical device, which HAPPENS to be a desktop computer, not a mobile phone, etc. In other words, it stays here. So why do alllllll the sites act as though I am literally 930 miles...from my actual, physical location! I have NO VPN running...none. Unfortunately, Firefox is using Google location services, WHICH IS THE PROBLEM. I just installed Firefox, instead of Chrome, to solve that problem. I guess THAT was a stupid move, Firefox is worse!

There needs to be a manner in which the USER can INPUT THEIR LOCATION. I'm not trying to "trick" anyone...I'm actually trying to give people ACCURATE INFORMATION which apparently is beyond the capabilities of the internet, to provide.

Asked by R C 19 hours ago

Last reply by zeroknight 15 hours ago

While Browsing in Facebook the Browser seems to stutter.

When I scroll through Facebook, often if there are two posts with photos, the browser seems to jump back and forth between the two images making it impossible to see or r… (read more)

When I scroll through Facebook, often if there are two posts with photos, the browser seems to jump back and forth between the two images making it impossible to see or read either. My release is 123.0 and it was loaded when I needed to restore my system after a drive upgrade about 10 days ago.

Asked by Marty Lampner 8 hours ago

ARRGGHHH

WTF did you guys do? I updated today, and now it's asking for passwords continually, and it's not even showing all the emails. I've entered passwords for each account 3… (read more)

WTF did you guys do? I updated today, and now it's asking for passwords continually, and it's not even showing all the emails. I've entered passwords for each account 3 times already and it won't stop asking.

How do I get the previous version back?

Asked by thermalstuff 1 day ago

Last reply by thermalstuff 1 day ago

FIDO2 not working on Firefox on MacOS Sonoma

I use OnlyKey usb key as FIDO2 MFA with most of my accounts. On Firefox 123.0 on MacOS Sonoma 14.2.1 (23C71) however, I get presented with multiple pop ups to touch my us… (read more)

I use OnlyKey usb key as FIDO2 MFA with most of my accounts. On Firefox 123.0 on MacOS Sonoma 14.2.1 (23C71) however, I get presented with multiple pop ups to touch my usb key but the key expects only one input/touch and it fails when I touch it the second time. This was not the workflow that I used to use before and it still works fine on MacOS ventura with Firefox + protonmail.

Asked by Robel Yemane 9 hours ago

PR_CONNECT_RESET_ERROR

It's not a website breakage since I can use Edge. Since the last update Xcel Energy cannot be accessed with Firefox because of a PR_CONNECT_RESET_ERROR. An error occurr… (read more)

It's not a website breakage since I can use Edge. Since the last update Xcel Energy cannot be accessed with Firefox because of a PR_CONNECT_RESET_ERROR.

An error occurred during a connection to myaccount.xcelenergy.com. PR_CONNECT_RESET_ERROR

Asked by jjr9999 9 hours ago

Last reply by cor-el 3 hours ago

Imported bookmarks not being displayed

I exported bookmarks to an HTML file from Firefox on a Win10 computer. Copied the file over to a new Win11 computer and then imported the bookmarks to a new installation … (read more)

I exported bookmarks to an HTML file from Firefox on a Win10 computer. Copied the file over to a new Win11 computer and then imported the bookmarks to a new installation of Firefox.

The bookmarks show up in the "library" that displays when I click on "manage bookmarks" but they do not appear in the toolbar at the top of the page. I don't see any way to get them to show up.

Can you tell me what I need to do? Thanks.

Asked by martinvalley 8 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Access data etc.

My phone has died and I have Miles of history data collections very important that is that I want to be able to access on my new phone I have downloaded Firefox and it wi… (read more)

My phone has died and I have Miles of history data collections very important that is that I want to be able to access on my new phone I have downloaded Firefox and it will not bring anything at all across even though it's recognized my sign in my email my photo

Asked by Malia Stewart 2 hours ago

Problem in ThunderBird

Dear Madam / Sir its Mojtaba Dear i installed ThunderBird Email program , very good prgrma and i enjoy it but i have a problem when i want make new email it seem not w… (read more)

Dear Madam / Sir

its Mojtaba Dear i installed ThunderBird Email program , very good prgrma and i enjoy it but i have a problem when i want make new email it seem not work good before i used "Windows Live Mail " for example when you want import a table from Excel shown with color but in ThunderBird don`t show correct please check attachment photos to clear please guide me , maybe need change in setting or is basic problem

my Gmail : mojtaba.kazemi.1981@gmail.com

Best Regards Mojtaba

Asked by Mojtaba Kazemi 17 hours ago

Last reply by david 6 hours ago

How to request reopening of a closed bug without permission to comment?

Bug 1765091 is closed with milestone version 101 I seem to have the exact same issue in version 123 I would like to politely request to consider reopening that bug, but I… (read more)

Bug 1765091 is closed with milestone version 101 I seem to have the exact same issue in version 123 I would like to politely request to consider reopening that bug, but I don't know how. Bugzilla says I'm not allowed to comment on a closed bug.

Asked by wowbagger 8 hours ago

Last reply by wowbagger 7 hours ago

What is the Firefox Installer?

I'm trying to migrate to the newest version of Firefox on an old installation of Fedora. I've downloaded and unpacked the installation files but can't identify the insta… (read more)

I'm trying to migrate to the newest version of Firefox on an old installation of Fedora. I've downloaded and unpacked the installation files but can't identify the installer. All I probably need is the name, as I know how to make it executable and run it once I know what file it is.

Asked by sideburns 5 hours ago

Last reply by sideburns 59 minutes ago

Synced Tabs - no longer works

Dear Mozilla Support, [please forgive my poor English - FRENCH is my mother tongue] CONTEXT - I use a Linux (Peppermint) Live DVD to surf the Web, always on the same lap… (read more)

Dear Mozilla Support, [please forgive my poor English - FRENCH is my mother tongue]

CONTEXT - I use a Linux (Peppermint) Live DVD to surf the Web, always on the same laptop. I do NOT use any hard disk inside that laptop, just the Live DVD spinned by a DVD player. Only the RAM stores data => fresh new distro for every session - years ago, I created a Firefox account, and the Sync worked perfectly, and allowed me to back up my Bookmarks AND my Opened Tabs (they are stored in Mozzila's cloud, and after each sign in and a sync, they reappear in the left panel). Regarding the Synced Tabs, the left panel used to store all the previous Live DVD sessions (generally with the device's name: peppermint's Linux... (IIRC). - i do NOT use several devices, and do NOT wish to sync date acreoss them. I use Sync to get my Bookmarks and Opened Tabs synced across successive Firefox sessions, day after day. I worked perfectly well.

PROBLEM Since a few weeks, I noted that despite login and sync, on the left panel - Synced Tabs are now empty: no tabs synced at all => so I cannot seamlessly find back my opened tabs from one session to another (if I switch off my laptop, then later restart a new Live DVD session) - see screenshot = https://imgur.com/LO6jWLYl.png - Bookmarks are nevertheless still perfectly synced (see screenshot = https://i.imgur.com/Td0nbY2.png)


Many thanks for you help. Kind regards from Europe.

Asked by olivertwist31416 10 hours ago

Last reply by olivertwist31416 4 hours ago

Default search engine settings

Hi there, In the search settings, I have set DuckDuckGo as my default search engine and removed all other engines from the list of options. However, I often notice that … (read more)

Hi there,

In the search settings, I have set DuckDuckGo as my default search engine and removed all other engines from the list of options. However, I often notice that Google (which I have removed from the options) has replaced DuckDuckGo as my default search engine and has again been added as an optional search engine, without me knowing. Why is this happening? Is it possible to stop it happening, and if so, how can I stop it happening?

Cheers Paul

Asked by charlygs4 15 hours ago

Last reply by zeroknight 12 hours ago