Cookie-delete-prompt is very small

Hi, since today my cookie-deletion-prompt is super small and therefore not usable. I cannot resize the window or scroll etc. Does anyone else has this problem? I alread… (read more)

Hi,

since today my cookie-deletion-prompt is super small and therefore not usable. I cannot resize the window or scroll etc.

Does anyone else has this problem? I already updated Firefox but that did not help.

Greetings

Asked by dominik.baljan 2 months ago

Not working

Recently, the Firefox browser stopped working. Specifically for me, Costco's website, and Aetna. I believe the issue could be that those websites require that the locatio… (read more)

Recently, the Firefox browser stopped working. Specifically for me, Costco's website, and Aetna. I believe the issue could be that those websites require that the location is confirmed, but no pop is generated, thus causing the website to not work with Firefox. Please help me, as your browser is the best.

Asked by rcarlton1999 2 months ago

Last reply by jonzn4SUSE 2 months ago

geolocation

I have blocked all websites from accessing my geolocation by default in the privacy settings and there are no exceptions on the list. And yet, 1) many websites I visi… (read more)

I have blocked all websites from accessing my geolocation by default in the privacy settings and there are no exceptions on the list.

And yet,

1) many websites I visit seem to have my geolocation, even though I have never shared any information with them

2) the last two suggestions on the first page when I search for anything are always linked to my location

How is this possible? How do I fix it?

Thank you

Asked by michael.montaigne112 1 month ago

Last reply by TyDraniu 1 month ago

Websites are not accepting Firefox.

I have been having problems with several sites that will not let me sign in. The site responds they found something wrong, that I'm a bot, or just nothing but won't accep… (read more)

I have been having problems with several sites that will not let me sign in. The site responds they found something wrong, that I'm a bot, or just nothing but won't accept the sign in. Two today, MyHeritage and Economist. Economist lets me into that URL but no others, stating something is wrong. MyHeritage says can't sign in because I am a bot.

I am a paying member to both sites. Today I tried using a Chrome Browser and both sites immediately let me in, and everything worked perfectly. So I switched back to Firefox, and was refused entry. I turned off my Malwarebytes, tried the sites on both browsers, Chrome worked perfectly, Firefox did not work.

I turned on my VPN, same results. I turned off my VPN, same results. So the only conclusion I can come to is there is something with the Firefox browser.

I am retired but work about 8 hours a day on genealogy for myself and others and I am a researcher. If I cannot access my sites I'm going to have to switch to Chrome. I have been a loyal user of Firefox in 2006 and have refused to change since. I do not like Chrome . . . so please, if this can be corrected I would really appreciate it.

Asked by guy36 2 months ago

The add-ons aren’t updating

Hi, I'm on the latest version of Firefox for Windows. All my add-ons are outdated but when I click on "Check for Updates" it says there are none available. Setting add-o… (read more)

Hi,

I'm on the latest version of Firefox for Windows. All my add-ons are outdated but when I click on "Check for Updates" it says there are none available. Setting add-on updates to "default" or "enabled" doesn’t make a difference.

My firewall isn’t blocking any connections (I even tried with it disabled), and Firefox has no other issues.

Any Ideas ?

Win10 Pro 22H2 Firefox 132.0 64 Bits

Asked by DrainLife 2 months ago

I cannot get the Pocket symbol to address bar

Today I have installed Pocket on one of my Windows PCs in the Firefox browser. I got the symbol on the address bar and it works. Now I want to install Pocket on another P… (read more)

Today I have installed Pocket on one of my Windows PCs in the Firefox browser. I got the symbol on the address bar and it works. Now I want to install Pocket on another PC, but I don't get the symbol. Without symbol I cannot use it. I can login to Pocket on the second PC and open saved URLs, but I cannot add Websites to my Pocket account. How do I get the symbol?

Asked by Ermke 1 month ago

Unable to "Dismiss" or "Delete History" on one unwanted app icon on Firefox quick connect screen

Unable to "Dismiss" or "Delete History" on one unwanted app icon on Firefox quick connect screen. Many attempts to "Dismiss" won't make it go away. Same with "delete hi… (read more)

Unable to "Dismiss" or "Delete History" on one unwanted app icon on Firefox quick connect screen. Many attempts to "Dismiss" won't make it go away. Same with "delete history".

Asked by Robert Hyde 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Lines of text are displayed over each other

Good day, Last update of Firefox "131.0.2", I faced an issue mentioned in the attached below. Lines of text or numbers are overlayed over each other. I downgraded to Fire… (read more)

Good day, Last update of Firefox "131.0.2", I faced an issue mentioned in the attached below. Lines of text or numbers are overlayed over each other. I downgraded to Firefox "128.3.1esr" and the problem is resolved. Now I'm staying on the older version till the issue is resolved. Please keep me posted and let me know if there is anything to do by my side. Thanks in advance. Rani Email removed for privacy

Asked by RaySudki 3 months ago

Last reply by RaySudki 3 months ago

Telemetry upload enabled despite checkboxes unchecked in settings

Telemetry upload is enabled even though all the checkboxes are de-selected in about:preferences. about:telemetry shows: Telemetry is collecting pre-release data and uploa… (read more)

Telemetry upload is enabled even though all the checkboxes are de-selected in about:preferences. about:telemetry shows: Telemetry is collecting pre-release data and upload is enabled. I have all the telemetry prefs set to false as well.

``` 33 matches for "telemetry" in buffer: prefs.js

    37:user_pref("app.update.lastUpdateTime.telemetry_modules_ping", 1730229397);
    38:user_pref("app.update.lastUpdateTime.telemetry_untrustedmodules_ping", 1730236546);
   105:user_pref("browser.newtabpage.activity-stream.feeds.telemetry", false);
   113:user_pref("browser.newtabpage.activity-stream.telemetry", false);
   114:user_pref("browser.newtabpage.activity-stream.telemetry.structuredIngestion.endpoint", "\"\"");
   115:user_pref("browser.newtabpage.activity-stream.telemetry.ut.events", false);
   122:user_pref("browser.ping-centre.telemetry", false);
   143:user_pref("browser.search.serpEventTelemetryCategorization.enabled", false);
   144:user_pref("browser.search.serpEventTelemetryCategorization.regionEnabled", false);
   262:user_pref("dom.security.unexpected_system_load_telemetry_enabled", false);
   368:user_pref("identity.fxaccounts.telemetry.clientAssociationPing.enabled", false);
   440:user_pref("network.trr.confirmation_telemetry_enabled", false);
   656:user_pref("security.app_menu.recordEventTelemetry", false);
   658:user_pref("security.certerrors.recordEventTelemetry", false);
   667:user_pref("security.protectionspopup.recordEventTelemetry", false);
   721:user_pref("services.settings.main.search-telemetry-v2.last_check", 1730311022);
   722:user_pref("services.settings.main.search-telemetry.last_check", 1730311022);
   770:user_pref("toolkit.telemetry.bhrPing.enabled", false);
   771:user_pref("toolkit.telemetry.cachedClientID", "c0ffeec0-ffee-c0ff-eec0-ffeec0ffeec0");
   772:user_pref("toolkit.telemetry.cachedProfileGroupID", "decafdec-afde-cafd-ecaf-decafdecafde");
   773:user_pref("toolkit.telemetry.coverage.opt-out", true);
   774:user_pref("toolkit.telemetry.enabled", false);
   775:user_pref("toolkit.telemetry.firstShutdownPing.enabled", false);
   776:user_pref("toolkit.telemetry.newProfilePing.enabled", false);
   777:user_pref("toolkit.telemetry.pioneer-new-studies-available", false);
   778:user_pref("toolkit.telemetry.previousBuildID", "20241030093012");
   779:user_pref("toolkit.telemetry.reportingpolicy.firstRun", false);
   780:user_pref("toolkit.telemetry.server", "");
   781:user_pref("toolkit.telemetry.server_owner", "");
   782:user_pref("toolkit.telemetry.shutdownPingSender.enabled", false);
   783:user_pref("toolkit.telemetry.unified", false);
   784:user_pref("toolkit.telemetry.updatePing.enabled", false);
   785:user_pref("toolkit.telemetry.user_characteristics_ping.opt-out", true);

```

My console is stuffed with errors of firefox trying and failing to send telemetry pings.

Example:

``` 1730311093388 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 8027b811-0e4d-4917-b524-035d350494bd: SyntaxError: XMLHttpRequest.open: '/submit/telemetry/8027b811-0e4d-4917-b524-035d350494bd/event/Firefox/134.0a1/nightly/20241030093012?v=4' is not a valid URL. Stack trace: open()@resource://gre/modules/ServiceRequest.sys.mjs:127 _doPingRequest()@resource://gre/modules/TelemetrySend.sys.mjs:1339 _doPing()@resource://gre/modules/TelemetrySend.sys.mjs:1568 _sendPersistedPings/<()@resource://gre/modules/TelemetrySend.sys.mjs:1244 Log.sys.mjs:722

   append resource://gre/modules/Log.sys.mjs:722
   log resource://gre/modules/Log.sys.mjs:376
   log resource://gre/modules/Log.sys.mjs:505
   error resource://gre/modules/Log.sys.mjs:384
   _sendPersistedPings resource://gre/modules/TelemetrySend.sys.mjs:1246
   (Async: promise callback)
   _sendPersistedPings resource://gre/modules/TelemetrySend.sys.mjs:1245
   sendPings resource://gre/modules/TelemetrySend.sys.mjs:1205
   _doSendTask resource://gre/modules/TelemetrySend.sys.mjs:615
   InterpretGeneratorResume self-hosted:1413
   AsyncFunctionNext self-hosted:800

```

Dozens of these accumulated very quickly.

Asked by virtualdemise 2 months ago

  • Archived

EC_ERROR_REVOKED_CERTIFICATE

Hi When I use Firefox to act as a browser to search for topics I get the error message EC_ERROR_REVOKED_CERTIFICATE I am now having to use "Bing" to search This has… (read more)

Hi

When I use Firefox to act as a browser to search for topics I get the error message

EC_ERROR_REVOKED_CERTIFICATE

I am now having to use "Bing" to search

This has been going on for a long time

Thanks Gareth

Asked by Gareth George 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

cant open web page

I cannot open subsidiary pages in my CIBC account after spending ten minutes to get into the account page because there are so many levels of protection. Once I am in I … (read more)

I cannot open subsidiary pages in my CIBC account after spending ten minutes to get into the account page because there are so many levels of protection. Once I am in I should be able to go from page to page easily.

Asked by Janet Amare 2 months ago

Browser tab goes to sleep and audio does not play automatically

https://home.oki-toki.net/login is a VOIP site, it calls the client after connection a new tab opens. The problem is that I can't hear the client until I click on the “ok… (read more)

https://home.oki-toki.net/login is a VOIP site, it calls the client after connection a new tab opens. The problem is that I can't hear the client until I click on the “oki toki” tab. When I click, I can see that only at that moment the client is connected (the button on the site indicates this, take my word for it). Previously on Chrome there was no such problem and I could hear the client immediately without having to go back to “oki toki”. I have enabled all sites to automatically play video and audio. In the deep settings, I disabled the function to automatically unload tabs when running out of memory. This did not help. This problem regardless of whether the browser is open or minimized. Please help

Asked by Bogdan Boreyko 2 months ago