• Locked

Viewing panel

The height of the viewing panel for emails is far too small. I can only see a couple of lines of text at the most and am unable to reduce the height of the incoming list … (read more)

The height of the viewing panel for emails is far too small. I can only see a couple of lines of text at the most and am unable to reduce the height of the incoming list of emails as previously in order to increase the height of the viewing panel. I have been helped to increase the font size of the overall layout so that I can now read it better but the green button to declare that my problem has been solved tells me that the page isn't working!

Asked by christine81 1 month ago

  • Solved

Removed account

I removed an account (membershipsec.KLcommunitychoir@gmail.com) from Thunderbird but I am still being asked to validate my ID for that account every time I look at my ema… (read more)

I removed an account (membershipsec.KLcommunitychoir@gmail.com) from Thunderbird but I am still being asked to validate my ID for that account every time I look at my email. It's a Google page that is displayed but it seems to be Thunderbird that is triggering it. How do I stop it?

Asked by walkerliz601 1 month ago

Answered by david 1 month ago

  • Solved

Old Emails still stored locally, but not available

I had trouble updating my email accounts due to an issue with the profile update. The solution for me was to delete the 42 copies of the profile and basically start over.… (read more)

I had trouble updating my email accounts due to an issue with the profile update. The solution for me was to delete the 42 copies of the profile and basically start over. Now I need access to some of the folders where emails were locally stored. I know where on the computer fined the folders/files of the old emails. How do I import them into my current TB profile?

Asked by david827 1 week ago

Answered by david 1 week ago

  • Solved

Signing into Primary Email (rshearin@verizon.net) on Yahoo Mail is not working.

Yahoo Mail was down for HOURS last night. When it comes back up overnight, I can login to my secondary emails (Yahoo.com) but the correct password for rshearin@verizon.ne… (read more)

Yahoo Mail was down for HOURS last night. When it comes back up overnight, I can login to my secondary emails (Yahoo.com) but the correct password for rshearin@verizon.net responds "server error"

Yahoo washes their hands of it because it's a "third party app."

Asked by rshearin 1 week ago

Answered by rshearin 1 day ago

  • Solved

Can I change display in Sent folder?

This is something I've never encountered, since I hardly ever go to the Sent folder except to look at something I sent. But this was a different task. I've had a series… (read more)

This is something I've never encountered, since I hardly ever go to the Sent folder except to look at something I sent. But this was a different task.

I've had a series of emails from a friend, that my wife wanted me to forward to her so she could see them. So I went to the Sent folder, and forwarded 3 of those emails to my wife. Then she told me she only got one so I went back to Sent and thought they would be at the top of the list, 1-2-3, but that was not what I found. Since those emails were each part of several different threads in the back and forth with my friend, it took me a long time to figure out which email to pick off and resend. I made sure I was sorting them by date, descending, but was bewildered that the listing had the ones I wanted embedded (see screenshot, with the ones I just sent highlighted in red)

So my question is, is there a setting where I could tell Tbird to sort strictly by send date?

Asked by SonOfEru 2 months ago

Answered by david 2 months ago

  • Solved

Abort update after it downloaded but not installed yet

A computer is still running Thunderbird 102 happily. That is the plan -- the user is NOT prepared to deal with 115 and later, and the changes therein. Somehow, even thoug… (read more)

A computer is still running Thunderbird 102 happily. That is the plan -- the user is NOT prepared to deal with 115 and later, and the changes therein. Somehow, even though it was supposedly set to only install updates when you told it to, it downloaded and began the process of installing 115. So it's up and running now at 102, but says that when you restart, it will go to 115. Please don't tell me how wonderful 115 is; been there, done that, it's not my machine but it's someone near and dear to me who detests computers in the first place but has to use them so gratuitous changes are utterly unwelcome....

So is there a way to delete something and tell Thunderbird to just keep running 102 and not do the upgrade? If I have to reinstall 102 on top of the old profile, which contains many gigabytes of IMPORTANT mail, I can deal with that. I assume that the profile hasn't been munged yet by the update so I'm asking now. Thanks!

Asked by fred37 1 month ago

Answered by fred37 1 month ago

  • Solved

sent emails from 4 accounts just disappeared; 5th account still has them

My sent emails from 4 of 5 accounts disappeared in Tbird but still on their servers. Rackspace hosts 2, inmotion 1, and gmail, 2. One gmail account has the sent emails … (read more)

My sent emails from 4 of 5 accounts disappeared in Tbird but still on their servers.

Rackspace hosts 2, inmotion 1, and gmail, 2. One gmail account has the sent emails showing in Tbird. All are smtp accounts. The send file header shows the # of messages sent but there are no results showing. I have not changed any settings or new add ons for weeks so I did not do anything new. Maybe the app updated itself and there is a bug? I see in beta that compacting folders is a problem and wondering if this could be related?

Rackspace has the sent email on the servers. InMotion has sent emails Gmail has sent emails and one of the accounts still has sent email in a gmail account.

I'm repairing one of the accounts as I write but nothing showing up in sent file for that account. This is totally wacky. Thanks for any suggestions of why Tbird is wacky.

Cheers -- jim

Tbird and system specifics: System using Tbird version 115.11.1 (64-bit), STMP servers on all accounts Windows version: Edition Windows 11 Pro Version 23H2 Installed on ‎12/‎9/‎2022 OS build 22631.3737 Experience Windows Feature Experience Pack 1000.22700.1009.0

Asked by jim 1 week ago

Answered by jim 4 days ago

  • Locked

Messages saved to one folder in Local Folders is missing all messages older than 2/14/2014

I am using Thunderbird in Windows 11 on an Intel NUC 12 computer. I am using Thunderbird in pop mail for gmail.com and mail.com. I save all important messages daily to F… (read more)

I am using Thunderbird in Windows 11 on an Intel NUC 12 computer. I am using Thunderbird in pop mail for gmail.com and mail.com. I save all important messages daily to Folders in Local Folders. Today I attempted to look for messages in one folder named Family and Friends and found that messages older than 2/14/2024 are missing. I checked other folders and found that they seem OK with messages going back 5 to 10 Years. I tried running repair but nothing changed. Any idea where these files can be? I do have backups of the app data for Thunderbird and am considering to try a prior version but I'm afraid I might lose new saved messages. If I tried to Archive messages, could this be the problem? I have looked in Archive and found very little. Any help would be appreciated. Frank

Please ignore this question. I found my older messages.

Asked by Franklin.Siegrist 2 weeks ago

  • Solved

How to configure attribution for quoted messages in replies?

The default attribution line created by Thunderbird when replying doesn't work well when sending e-mail to Outlook users. [Unfortunately, Outlook users comprise 100% of t… (read more)

The default attribution line created by Thunderbird when replying doesn't work well when sending e-mail to Outlook users. [Unfortunately, Outlook users comprise 100% of the people to whom I send emails in TB.] TB's default attribution line causes Outlook OWA to hide the entire reply from the reader unless they click on a [...] button to show it. Then when displayed, the entire message is quoted/indented.

Yes, this is a bug in Outlook. No, it's not going to get fixed.

This can be avoided by changing the attribution line which current defaults to:

       On <date> <time>, <name> wrote:

Simply adding a space after the colon at the end of the line "fixes" the problem, but it's annoying to have to do that manually.

Can that attribution line be configured somewhere?

I've found all sorts of addons that let you muck with the headers of replies, but the headers are fine. It's just the attribution line that needs to be fixed.

Asked by Grant Edwards 5 hours ago

Answered by sfhowes 1 hour ago

  • Solved

An RSS subscription created two folders I cannot delete

A while ago I subscribed to an RSS, but all that happened was that two empty folders were created and they're impossible to delete. They just return. I run the latest Thu… (read more)

A while ago I subscribed to an RSS, but all that happened was that two empty folders were created and they're impossible to delete. They just return. I run the latest Thunderbird on an updated Windows 11 PC.

Asked by shugal 4 days ago

Answered by shugal 11 hours ago

  • Solved

Trying to configure Thunderbird

I just downloaded and installed Thunderbird.... I fire it up and the "three lines" button I need to click to add my email account details does nothing. So the software is… (read more)

I just downloaded and installed Thunderbird.... I fire it up and the "three lines" button I need to click to add my email account details does nothing. So the software is not doing much at the moment. I don't know what to do. I uninstalled. Restarted...and reinstalled...but this did not work. What am I doing wrong here?

Duncan

Asked by duncan 1 day ago

Answered by david 1 day ago

  • Solved

Not Responding Error "only" when clicking on email

This just started recently, and I have no clue yet how it started or how to fix it. I have tried several "fixes" listed on the internet, but no luck so far. I'm running… (read more)

This just started recently, and I have no clue yet how it started or how to fix it. I have tried several "fixes" listed on the internet, but no luck so far. I'm running Thunderbird V 102.5.0 (64 bit) on Windows 11. This does not happen to any other programs that I may be running, only TB and only after I delete the 2nd or 3rd email in my sbcglobal account. It doesn't happen with my gmail account that I have running in TB also. The freeze lasts a couple of minutes, and then reoccurs after I delete 2 or 3 more emails. It seems to only affect my "inbox" and not "sent" or "trash". Sorry if this has been asked and answered before, but I was unable to find it here. Would appreciate any assistance to point me in the direction of a solution. Thanks

Asked by Dennis Zz 3 days ago

Answered by Matt 3 days ago

  • Solved

Deleting gmail emails without deleting them on Tb

I recently had to change my email address to a gmail account. I want to continue to use Tb but don't want copies kept on the Gmail account. Is there a way to delete the… (read more)

I recently had to change my email address to a gmail account. I want to continue to use Tb but don't want copies kept on the Gmail account. Is there a way to delete the messages in Gmail without deleting them in Tb.

Asked by sue.nicolaou3892 1 month ago

Answered by david 1 month ago

  • Solved

Cannot SEND email - new issue

Starting 3 days ago: Cannot SEND email - receiving works fine. Error message: An error occurred while sending mail. The mail server responded: Please ensure your email a… (read more)

Starting 3 days ago: Cannot SEND email - receiving works fine. Error message: An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.

The other odd thing is that I get asked for a password before sending which never happened before.

I followed advice given someone in 2022 - I've messed with the account settings (unfortunately) and I've changed the SMTP settings to match what Comcast recommends.

I have 3 comcast accounts; two work fine on my iPad and iPhone - one doesn't

Also I have no problem sending emails using Xfinity/Comcast Mail... but I want to use Thunderbird.

Where do I start looking?

Thanks!!

I'm sure I've made the problem worse by trying to change the setup

Asked by Pat Walker 4 days ago

Answered by Pat Walker 4 days ago

  • Solved

smtp wrong credentials does not abort when cancel, but hang 30s or so

v115.10.1 I made a mistake setting SMTP credentials, wrong protocol, and it just stays on Sending dialog. So I abort when I realize I made a mistake and come back to mail… (read more)

v115.10.1 I made a mistake setting SMTP credentials, wrong protocol, and it just stays on Sending dialog. So I abort when I realize I made a mistake and come back to mail I was to send. - but 30-60s after I aborted comes an error message saying it timed out

So the cancel button does not really cancel the send attempt, it seems.

Not sure where to report bugs, so do it here. Thanks.

Asked by gog756 1 week ago

Answered by david 1 week ago

  • Solved

Separate Collected Addresses for each account

I am using Thunderbird 115.11.1 (32-bit) to manage 6 different email accounts for work and personal. I would like to be able to organize "Collected Addresses" according t… (read more)

I am using Thunderbird 115.11.1 (32-bit) to manage 6 different email accounts for work and personal. I would like to be able to organize "Collected Addresses" according to the account they were used from.

Eg. I want each account to have it's own unique Collected Addresses address book Collected Addresses - Account 1 Collected Addresses - Account 2 Collected Addresses - Account 3 Collected Addresses - Account 4 Collected Addresses - Account 5 Collected Addresses - Account 6

I've looked online and there are some instructions, but they reference settings that I cannot find. Is there a way to do this?

TIA

Asked by Poppa 3 weeks ago

Answered by Poppa 3 weeks ago

  • Solved
  • Archived

Where are Thunderbird local folders, are they on he C drive of my desktop Windows 10 computer?

I want to move Thunderbird local folders to an external drive (Seagate). I am working on a desktop computer with Windows 10. Where are the Thunderbird local folders? The … (read more)

I want to move Thunderbird local folders to an external drive (Seagate). I am working on a desktop computer with Windows 10. Where are the Thunderbird local folders? The files don't display anywhere in Windows explorer. I am able to transfer all other files such as jpg. and pdf. files from the desk top computer to the external drive by dragging and dropping, but I can't locate the Thunderbird local email files so as to be able to drag and drop.

Asked by renefabr 1 year ago

Answered by david 1 year ago

  • Solved
  • Archived

Just can't get passwords to sync

Hi, not sure what I'm doing wrong, but my logins and passwords simply will not synch between devices. I principally use a desktop Win10 machine, and an iOS version of Fir… (read more)

Hi, not sure what I'm doing wrong, but my logins and passwords simply will not synch between devices. I principally use a desktop Win10 machine, and an iOS version of Firefox. Have double-checked settings on both devices, tried forcing a manual sync from each to the other, all to no avail. Any ideas on what I need to do differently? TIA.

Asked by John Locke 12 months ago

Answered by John Locke 11 months ago

  • Solved
  • Archived

Edit "always open" settings for containers

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the … (read more)

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the Work container. I would also like to edit the list without needing to manually visit each site.

Asked by Chris Shaffer 3 years ago

Answered by Adivardhan 3 years ago