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This has worked for me for years. It just began a few days ago when I tried to login and look at my new auto insurance policy. I've cleared the cache/cookies to no avail. I can access the web site with Edge (yuk)

I've (finally!) managed to set up a new account on my new PC (having found the required password, a long string of letters - where did that come from? - I would certainly never have chosen that and I was never informed of it). I also successfully managed to transfer my Profile from the old PC to the new one (thanks to your helpful article. However, While I have thousands of 'sent' messages I only have a few in my inbox and sub-folders (i.e. today's). (I originally used the recommended server settings (?IMAP) I was offered but then changed to SMTP/POP which is what I always used before without problems.) So - I go to 'Import from a Thunderbird profile' and it shows me the Profile Name and Directory details, but then says 'Nothing can be imported from the selected source' - but doesn't tell me why not, nor what I should do about it! Given the Profile has transferred successfully, why can't it be accessed? Any ideas appreciated. Thanks, David Collins.

Hi,

Why are the minimize, maximize and restore buttons not visible?

Sometimes these buttons on the browser window appear, and sometimes all three buttons are not visible. Never had this problem until recent Firefox updates somehow affected this. I cannot tell which update was unaffected since, but this is an ongoing problem and the browser window is blank with no buttons on the top right hand corner. The only solution is to use the file menu and select exit from the list. I may have to open and close Firefox several times until the button icons are visible again. See example screenshots.

P.S. I'm using a 32" monitor if this helps.

I rebooted Windows. Firefox seems to have been updated. But a firefox installer was downoaded. This behaviour is stange an suspect. Do I have to re-installa firefox? Why?

Hi there, since recently, I encounter the following error message when trying to send emails via Thunderbird on my mobile: Failed to send some messages. Requested action not taken: mailbox unavailable DNS MX or A/AAAA resource record 1MgvvT...

The SMTP server settings are as shown on the attached screenshot. I haven't changed them since installing Thunderbird and the problem appears for the first time. Thunderbird version is 15.0.

Is there anything I can do about it, e.g. by changing my Thunderbird settings? Since gmx.net is a webmailing service, I cannot change their server configuration. Any help is highly appreciated. Thanks a lot to all of you!

Thunderbird is reporting error "could not connect to server . . . the connection was refused." However, it seems that it reports this error only when there is no new incoming message. And it does not happen consistently.

Thunderbird is version 147.0. Operating system is the current version of Windows 11 on an HP desktop workstation, new 4 months ago.

I have 4 email accounts set up in Thunderbird. Server settings for the accounts are set to check for new messages at startup and at intervals of 5 to 10 minutes depending on the account and to automatically download new messages. I have confirmed the server settings for the accounts match the settings specified by the ISP. When there is a new message to be downloaded it seems that it does, in fact, connect automatically to the server and download when Thunderbird does its check for new messages at startup or specified intervals.

When I have open the Inbox for an account and click on the "Get Messages" icon or right-click on the account name and then click on "Get Messages" I usually promptly see at the bottom of the window the messages "Host contacted . . . sending login information . . . Checking inbox for new messages . . . there are no new messages to download." That is true even if I do that within seconds of receiving the "could not connect" error. But sometimes there is a delay of many seconds before the "host contacted . . ." message, and occasionally I never get that response to the click to get messages. When I click to "get messages" I never see the "could not connect" error even if the "host contacted" message does not appear.

I have set to show an alert and play a sound when new messages arrive. The same sound is played when the "could not connect to server . . ." error is displayed. The result is the sound may be played every 5-10 minutes. I can tell that this issue does not happen consistently because I might go for several hours, or even all day, without the sound and without the error message. The occurrence or absence of the error seems to be completely random and unrelated to what I may have open on the computer.

Since I do seem to be receiving messages without a delay in delivery this is perhaps no more than an annoyance, but I would prefer to avoid the annoyance. This is not happening on other computers here which are using Thunderbird.

When I try to save a bookmark, or edit a bookmark the bookmark window comes up normally but then I try to change the save location it jumps to the left of the screen and does not allow location changes but closes out the window (not changes saved).

This is a brand new problem, for me. It just started today when using FireFox. On nearly all websites, including Mozilla support, when I click on an embedded link on a site, firefox asks me to select an app to open the https. Even if I tell it to let firefox open all https, it still asks me everytime. to make it better, it still doesn't always let me open the link and I go through the same thing when I click the link again.

This also happens when clicking on the search box in *any* search engine, e.g. Google, Startpage

See the image below.

I've attempted to change all cookie & tracking settings, no help. I even uninstalled and reinstalled Firefox.

This is making FireFox useless.

I had to use my default browser, Brave, just to submit this question. I only use FireFox for social media accounts, sites I need to link to my sm accounts and the occasional web search. For example, linking my Etsy shop to facebook. When I clicked the link "link to facebook" is when I noticed this problem.

Every time I try to use my camera or microphone on some websites from on firefox it says can't detect camera or microphone? It doesn't show up with the 'allow this website to access your camera/ microphone' pop up it does with other websites. I went into permissions and manually changed it myself and it said it still couldn't detect the camera/ microphone

I've read this is a common issue but hoping maybe things have changed? Trying to make a filter that says move to the junk folder email where subject starts [SPAM] (the hosting service adds that) UNLESS the address is in an address book, BUT I also need to accept everything from numerous domains. I see work arounds "if the address ends in @somedomain.com" but then I'd have to do that for every domain I want to receive from. Any email from any address where I have put *@domain.com in my address book should be let through. But I know TB doesn't accept wild cards in the address book. There MUST be some way around this? Thanks.

I can no longer send emails. I can send them through mail web browser and was in touch with their technical support and the problem is not on their end. The message I get when trying to send an email is: "Sending of message failed. The message could not be sent because connecting to outgoing server(SMTP) Promail.ptd.net failed. The server may be unavailable or is refusing STMP connections. Please verify that your outgoing server (STMP) settings are correct and try again". I checked my outgoing server settings and they are correct. I started Thunderbird in Troubleshoot mode and the problem still occurs. I started my Windows 10 in Safe Mode and the problem still occurs.

Not sure if this is the correct topic, but I have been using Firefox for over 20 years, and after the last update, there is an icon missing from my Firefox browser page. It's the "file" icon in the very upper left corner of the window that allows "new tab", "new window", etc. I'm still using windows10, on an ASUS PC, but never had the problem until just recently. I've restarted the computer, reloaded the window, nothing works to restore that icon/function. Thanks - Mike B

I am using Firefox 146.0 (64 bit), canonical-002 - 1.0 on Kubuntu 24.04.

The browser will not store credit card information. If I enter correct information into a Web site, Firefox correctly queries whether I want to save this information. Clicking "Save" closes the dialog but when I look at "Manage payment methods" in Settings nothing is saved. Attempts to enter the information at this point fail as well. Note that the check box "Save and autofill payment info" is set.

We have Thunderbird installed on 2 computers and, for the last 3 days, we have been to receive, but not send email. We can log in to our email provider online and send from there with no problem, so it's strictly a Thunderbird issue. We use Graceba/WoW for our email/internet, windows firewall, PC Matic AntiVirus, Windows 11, and Thunderbird version 147.0 (this information is the same for both computers). When we try to send an email with Thunderbird, the following error message pops up: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.graceba.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." Our outgoing server settings are correct; nothing has changed and no updates have been done. Something happened over the course of a day 3 days ago (it was fine in the morning and not fine in the afternoon) that caused us to not be able to send email. Please help!