Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am stuck on "Widevine Content Decryption Module provided by Google Inc. will be installed shortly"

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by zeroknight

more options

I'm trying to watch videos on Disney plus and Amazon prime. I can't get them to work. I tried various tutorials but many were irrelevant because they referred to google chrome which I don't even have. I tried checking and unchecking the enable DRM checkbox. Widevine never seems to update. I do not know how to install in manually.

I'm trying to watch videos on Disney plus and Amazon prime. I can't get them to work. I tried various tutorials but many were irrelevant because they referred to google chrome which I don't even have. I tried checking and unchecking the enable DRM checkbox. Widevine never seems to update. I do not know how to install in manually.

All Replies (1)

more options

Make sure *redirector.gvt1.com* is not blocked, you should see a 404 error page with a Google logo.

Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Does it still happen in Troubleshoot Mode?