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Uninstall Firefox from your computer
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This article describes how to remove the Firefox application from your computer and also how to remove the personal information that Firefox stores.
This article describes how to remove the Firefox application from your computer and also how to remove the personal information that Firefox stores.
Content:
This article describes how to uninstall the Firefox application for supported operating systems. If you are planning to uninstall and reinstall Firefox to fix problems you may be having, you should first read [[Troubleshoot and diagnose Firefox problems]].
__TOC__
{for mac}
= Uninstall Firefox =
To uninstall Firefox, follow these steps:
# Close Firefox (if Firefox is open): [[T:closeFirefox]]
# Open the Applications folder in Finder.
# Drag the Firefox application to the Trash.
Your uninstall of Firefox is finished.
{/for}
{for linux}
= Uninstall Firefox =
If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]] for details.
If you downloaded and installed the binary package from the [http://getfirefox.com/ Firefox download page], simply remove the folder ''firefox'' in your home directory to uninstall Firefox.
{/for}
{for mac, linux}
<!--Can someone check and comment on the accuracy of this section?-->
= Remove user data and settings =
Uninstalling Firefox does not remove your [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|user profile]], which includes personal information such as bookmarks, passwords and cookies. If you also want to remove this information, you should remove the folder that contains your Firefox profile, which is stored in a separate location from the Firefox program.
# If you want to preserve your bookmarks, passwords, cookies, and other user data and settings, see [[Back up and restore information in Firefox profiles]].
# {for linux}Delete the {filepath firefox} folder that contains your profile folder and the {filepath profiles.ini} file{/for} {for mac}Delete the {filepath Firefox} folder that contains the {filepath Profiles} folder and the {filepath profiles.ini} file{/for} - see [[Profiles - Where Firefox stores your bookmarks, passwords and other user data#w_how-do-i-find-my-profile|How do I find my profile?]] for the location.
{/for}
{for win}
= Uninstall Firefox =
To uninstall Firefox, follow these steps:
{for fx78}
{note}
During the uninstall of Firefox you will be given the option to [[Refresh Firefox - reset add-ons and settings| Refresh Firefox]], select this option if you are uninstalling Firefox to fix an issue you are experiencing.
{/note}
{/for}
{for winxp}
# Close Firefox (if Firefox is open): [[T:closeFirefox]]
# Click the Windows {button Start} button and select {menu Control Panel}.
#:[[Image:Control Panel - WinXP]]
# In the Control Panel window, click on '''Add or Remove Programs'''. The Add or Remove Programs window will open.
# From the list of currently installed programs, select '''Mozilla Firefox'''.
# To begin the uninstall, click the {button Remove} button to the right of '''Mozilla Firefox'''.{note}If the Uninstall Wizard does not run, you can start it manually by running {filepath helper.exe}, which is located by default in {filepath C:\Program Files\Mozilla Firefox\uninstall\helper.exe}.{/note}
# In the Mozilla Firefox Uninstall Wizard that opens, click {button Next}.
# Click {button Uninstall}.
#* If Firefox is still open, you must close Firefox to proceed with the uninstall. {for not fx31} {note}If you want to remove your Firefox [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|user data and settings]], put a check mark in the box that says '''Remove my Firefox personal data and customizations'''. If you select this option, Firefox will not preserve your bookmarks, saved passwords, and other data if it is installed again.{/note}{/for}
# Click {button Finish}.
# To remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located by default in {filepath C:\Program Files\Mozilla Firefox}.
{/for}
{for win7}
# Close Firefox (if Firefox is open): [[T:closeFirefox]]
# Click the Windows Start button or press the Windows key {key [[Image:Windows Key]]}.
# In the Start Menu, click {menu Control Panel}.
#:[[Image:Control Panel - Win7]]
# In the Control Panel window, click the '''Uninstall a program''' link under the Programs section.
#:[[Image:Uninstall a program - Win7]]
# From the list of currently installed programs, select '''Mozilla Firefox'''.
# To begin the uninstall, click the {button Uninstall} button at the top of the list.{note}If the Uninstall Wizard does not run, you can start it manually by running {filepath helper.exe}, which is located in one of these locations by default:<br>{filepath C:\Program Files\Mozilla Firefox\uninstall\helper.exe}<br>{filepath C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe}{/note}
# In the Mozilla Firefox Uninstall Wizard that opens, click {button Next}.
# Click {button Uninstall}.
#* If Firefox is still open, you must close Firefox to proceed with the uninstall.
# Click {button Finish}.
# To remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located in one of these locations by default:
#* {filepath C:\Program Files\Mozilla Firefox}
#* {filepath C:\Program Files (x86)\Mozilla Firefox}
{/for}
{for win8}
# Close Firefox (if Firefox is open): [[T:closeFirefox]]
# From the Start Screen, click the '''Desktop''' tile. The Desktop view will open.
# From the Desktop, hover in the lower right-hand corner to access the Charms.
# Select {menu Control Panel} from the {menu Settings} charm. The Control Panel window will open.
#:<br>[[Image:Control Panel - Win8]]
# In the Control Panel window, click the '''Uninstall a program''' link under the Programs section.
#:[[Image:Uninstall a program - Win7]]
# From the list of currently installed programs, select '''Mozilla Firefox'''.
# To begin the uninstall, click the {button Uninstall} button at the top of the list.{note}If the Uninstall Wizard does not run, you can start it manually by running {filepath helper.exe}, which is located in one of these locations by default:<br>{filepath C:\Program Files\Mozilla Firefox\uninstall\helper.exe}<br>{filepath C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe}{/note}
# In the Mozilla Firefox Uninstall Wizard that opens, click {button Next}.
# Click {button Uninstall}.
#* If Firefox is still open, you must close Firefox to proceed with the uninstall.
# Click {button Finish}.
# To remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located in one of these locations by default:
#*{filepath C:\Program Files\Mozilla Firefox}
#*{filepath C:\Program Files (x86)\Mozilla Firefox}
{/for}
{for win10}
# Close Firefox (if Firefox is open): [[T:closeFirefox]]
# Click the Windows Start button or press the Windows key {key [[Image:Windows Key]]}.<!-- The next two steps are from Microsoft's article, http://windows.microsoft.com/en-us/windows-10/repair-or-remove-programs-->
# In the Start menu, select {menu Settings}.
# In Settings, select {menu System} and then {menu Apps & features}.
#:[[Image:Windows 10 apps features]]
# From the list of currently installed programs, select '''Mozilla Firefox'''.
# To begin the uninstall, click {button Uninstall}.{note}If the Uninstall Wizard does not run, you can start it manually by running {filepath helper.exe}, which is located in one of these locations by default:<br>{filepath C:\Program Files\Mozilla Firefox\uninstall\helper.exe}<br>{filepath C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe}{/note}
# In the Mozilla Firefox Uninstall Wizard that opens, click {button Next}.
# Click the {button Uninstall} button.
#* If Firefox is still open, you must close Firefox to proceed with the uninstall.
# Click {button Finish}.
# To remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located in one of these locations by default:
#*{filepath C:\Program Files\Mozilla Firefox}
#*{filepath C:\Program Files (x86)\Mozilla Firefox}
{/for}
{/for}
{for win}
= Remove user data and settings =
The uninstaller does not remove any user data such as history or bookmarks. If you wish to completely remove this data, you must manually delete the Firefox folder containing your [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|user profile]]:
{for winxp}
# Click the Windows {button Start} button and select {menu Run…}.
# Type in {filepath %APPDATA%} in the ''Run'' prompt then click {button OK}.
# Open the ''Mozilla'' folder.
# Delete the ''Firefox'' folder.
{/for}
{for win7}
# Click the ''Start'' button or press the Windows key {key [[Image:Windows Key]]} to open the Start Menu.
# Type {filepath %APPDATA%} in the search field and press {key enter} to open the hidden Roaming folder.
# Open the ''Mozilla'' folder.
# Delete the ''Firefox'' folder.
{/for}
{for win8}
# From the Start Screen, click the '''Desktop''' tile. The Desktop view will open.
# From the Desktop, hover in the lower right-hand corner to access the Charms.
# Select the {menu Search} charm. The Search sidebar will open.
# Type {filepath %APPDATA%} in the search field and press {key enter} to open the hidden Roaming folder.
# Open the ''Mozilla'' folder.
# Delete the ''Firefox'' folder.
{/for}
{for win10}
# Click the ''Start'' button or press the Windows key {key [[Image:Windows Key]]} to open the Start Menu.
# Type {filepath %APPDATA%} (when you start typing, a Windows search will start) and press {key enter} to open the hidden Roaming folder.
# Open the ''Mozilla'' folder.
# Delete the ''Firefox'' folder.
{/for}
{for win7,win8,win10}{note}Alternatively, you can press the Windows key {key [[Image:Windows Key]]}+{key R} to open a Run dialog, type in '''%APPDATA%\Mozilla\''' and click {button OK} to open the ''Mozilla'' folder, then delete the ''Firefox'' folder.{/note}{/for}
{/for}
<!-- MZ credit -->
<br/> <br/>
'''''Based on information from [http://kb.mozillazine.org/Uninstalling_Firefox Uninstalling Firefox (mozillaZine KB)]'''''
This article describes how to uninstall the Firefox application for supported operating systems. If you are planning to uninstall and reinstall Firefox to fix problems you may be having, you should first read [[Troubleshoot and diagnose Firefox problems]].
__TOC__
{for mac}
= Uninstall Firefox =
To uninstall Firefox, follow these steps:
# Close Firefox (if Firefox is open): [[T:closeFirefox]]
# Open the Applications folder in Finder.
# Drag the Firefox application to the Trash.
Your uninstall of Firefox is finished.
{/for}
{for linux}
= Uninstall Firefox =
If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]] for details.
If you downloaded and installed the binary package from the [http://getfirefox.com/ Firefox download page], simply remove the folder ''firefox'' in your home directory to uninstall Firefox.
{/for}
{for mac, linux}
<!--Can someone check and comment on the accuracy of this section?-->
= Remove user data and settings =
Uninstalling Firefox does not remove your [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|user profile]], which includes personal information such as bookmarks, passwords and cookies. If you also want to remove this information, you should remove the folder that contains your Firefox profile, which is stored in a separate location from the Firefox program.
# If you want to preserve your bookmarks, passwords, cookies, and other user data and settings, see [[Back up and restore information in Firefox profiles]].
# {for linux}Delete the {filepath firefox} folder that contains your profile folder and the {filepath profiles.ini} file{/for} {for mac}Delete the {filepath Firefox} folder that contains the {filepath Profiles} folder and the {filepath profiles.ini} file{/for} - see [[Profiles - Where Firefox stores your bookmarks, passwords and other user data#w_how-do-i-find-my-profile|How do I find my profile?]] for the location.
{/for}
{for win}
= Uninstall Firefox =
To begin the process of uninstalling Firefox, follow these steps:
{for winxp}
# Close Firefox (if Firefox is open): [[T:closeFirefox]]
# Click the Windows {button Start} button and select {menu Control Panel}.
#:[[Image:Control Panel - WinXP]]
# In the Control Panel window, click on '''Add or Remove Programs'''. The Add or Remove Programs window will open.
# From the list of currently installed programs, select '''Mozilla Firefox'''.
# To begin the uninstall, click the {button Remove} button to the right of '''Mozilla Firefox'''.{note}If the Uninstall Wizard does not run, you can start it manually by running {filepath helper.exe}, which is located by default in {filepath C:\Program Files\Mozilla Firefox\uninstall\helper.exe}.{/note}
# In the Mozilla Firefox Uninstall Wizard that opens, click {button Next}.
# Click {button Uninstall}.
#* If Firefox is still open, you must close Firefox to proceed with the uninstall.
# Click {button Finish}.
# To remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located by default in {filepath C:\Program Files\Mozilla Firefox}.
{/for}
{for win7}
# Close Firefox (if Firefox is open): [[T:closeFirefox]]
# Click the Windows Start button or press the Windows key {key [[Image:Windows Key]]}.
# In the Start Menu, click {menu Control Panel}.
#:[[Image:Control Panel - Win7]]
# In the Control Panel window, click the '''Uninstall a program''' link under the Programs section.
#:[[Image:Uninstall a program - Win7]]
# From the list of currently installed programs, select '''Mozilla Firefox'''.
# To begin the uninstall, click the {button Uninstall} button at the top of the list.{note}If the Mozilla Firefox Uninstall window does not open, you can start it manually by running {filepath helper.exe}, which is normally found in one of these locations by default:<br>{filepath C:\Program Files\Mozilla Firefox\uninstall\helper.exe}<br>{filepath C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe}{/note}
#The '''Mozilla Firefox Uninstall''' window will open.
{/for}
{for win8}
# Close Firefox (if Firefox is open): [[T:closeFirefox]]
# From the Start Screen, click the '''Desktop''' tile. The Desktop view will open.
# From the Desktop, hover in the lower right-hand corner to access the Charms.
# Select {menu Control Panel} from the {menu Settings} charm. The Control Panel window will open.
#:<br>[[Image:Control Panel - Win8]]
# In the Control Panel window, click the '''Uninstall a program''' link under the Programs section.
#:[[Image:Uninstall a program - Win7]]
# From the list of currently installed programs, select '''Mozilla Firefox'''.
# To begin the uninstall, click the {button Uninstall} button at the top of the list.{note}If the Mozilla Firefox Uninstall window does not open, you can start it manually by running {filepath helper.exe}, which is normally found in one of these locations by default:<br>{filepath C:\Program Files\Mozilla Firefox\uninstall\helper.exe}<br>{filepath C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe}{/note}
#The '''Mozilla Firefox Uninstall''' window will open.
{/for}
{for win10}
# Close Firefox (if Firefox is open): [[T:closeFirefox]]
# Click the Windows Start button or press the Windows key {key [[Image:Windows Key]]}.<!-- The next two steps are from Microsoft's article, http://windows.microsoft.com/en-us/windows-10/repair-or-remove-programs-->
# In the Start menu, select {menu Settings}.
# In Settings, select {menu System} and then {menu Apps & features}.
#:[[Image:Windows 10 apps features]]
# From the list of currently installed programs, select '''Mozilla Firefox'''.
# To begin the uninstall, click {button Uninstall}.{note}If the Mozilla Firefox Uninstall window does not open, you can start it manually by running {filepath helper.exe}, which is normally found in one of these locations by default:<br>{filepath C:\Program Files\Mozilla Firefox\uninstall\helper.exe}<br>{filepath C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe}{/note}
#The '''Mozilla Firefox Uninstall''' window will open.
{/for}
{for not winxp}
;{for not fx78}[[Image:Fx77Uninstaller]]{/for}{for fx78}[[Image:Fx79Uninstaller-Refresh]]{/for}
{for fx78}{note}'''Note:''' The uninstaller includes a [[Refresh Firefox - reset add-ons and settings| Refresh Firefox]] option that can fix many issues by restoring default settings and removing add-ons, instead of uninstalling Firefox.{/note}{/for}
==Complete the Mozilla Firefox Uninstall ==
To continue uninstalling Firefox, follow these steps:
# Click {button Next} in the Mozilla Firefox Uninstall window.
#* The next window that opens will show the location of the Firefox program that will be uninstalled.
#;{for not winxp}{for fx78}[[Image:Fx79Uninstaller2]]{/for}{for not fx78}[[Image:Fx77Uninstaller2]]{/for}{/for}
# Click {button Uninstall}.
#* If Firefox is still open, you must close Firefox to proceed with the uninstall.
# Click {button Finish} to complete the uninstall.
# To remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox program folder from the location shown in the Uninstall Mozilla Firefox window (normally by default, {filepath C:\Program Files\Mozilla Firefox} or {filepath C:\Program Files (x86)\Mozilla Firefox}).
{/for}
{for win}
= Remove user data and settings =
The uninstaller does not remove any user data such as history or bookmarks. If you wish to completely remove this data, you must manually delete the Firefox folder containing your [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|user profile]]:
{for winxp}
# Click the Windows {button Start} button and select {menu Run…}.
# Type in {filepath %APPDATA%} in the ''Run'' prompt then click {button OK}.
# Open the ''Mozilla'' folder.
# Delete the ''Firefox'' folder.
{/for}
{for win7}
# Click the ''Start'' button or press the Windows key {key [[Image:Windows Key]]} to open the Start Menu.
# Type {filepath %APPDATA%} in the search field and press {key enter} to open the hidden Roaming folder.
# Open the ''Mozilla'' folder.
# Delete the ''Firefox'' folder.
{/for}
{for win8}
# From the Start Screen, click the '''Desktop''' tile. The Desktop view will open.
# From the Desktop, hover in the lower right-hand corner to access the Charms.
# Select the {menu Search} charm. The Search sidebar will open.
# Type {filepath %APPDATA%} in the search field and press {key enter} to open the hidden Roaming folder.
# Open the ''Mozilla'' folder.
# Delete the ''Firefox'' folder.
{/for}
{for win10}
# Click the ''Start'' button or press the Windows key {key [[Image:Windows Key]]} to open the Start Menu.
# Type {filepath %APPDATA%} (when you start typing, a Windows search will start) and press {key enter} to open the hidden Roaming folder.
# Open the ''Mozilla'' folder.
# Delete the ''Firefox'' folder.
{/for}
{for win7,win8,win10}{note}Alternatively, you can press the Windows key {key [[Image:Windows Key]]}+{key R} to open a Run dialog, type in '''%APPDATA%\Mozilla\''' and click {button OK} to open the ''Mozilla'' folder, then delete the ''Firefox'' folder.{/note}{/for}
{/for}
{/for}
<!-- MZ credit -->
<br/> <br/>
'''''Based on information from [http://kb.mozillazine.org/Uninstalling_Firefox Uninstalling Firefox (mozillaZine KB)]'''''