Firefox installer crashes on Windows XP

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If your latest version of Firefox is crashing when you are trying to install it on Windows XP, this might be caused by your Windows Firewall being turned off. This is how to quickly fix it:

  1. Enable Windows Firewall by clicking XP Start button , click Run, type Firewall.cpl, and then click OK.
  2. On the General tab, click ON(recommended)
  3. Click OK.
  4. Install Firefox by running the Firefox installer.

More information about turning on the Windows XP firewall can be found in: How can I turn on or turn off the firewall in Windows XP Service Pack 2 or later versions?.

Technical information about this problem can be found in: bug 1120673.

These fine people helped write this article: Roland Tanglao, ideato, Madasan, Lan, pollti, Joni. You can help too - find out how.