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Offline translation language pack download issue

In some regions, the offline translation language packs fail to download properly in Firefox. Users are unable to complete the download, which prevents the translation feature from working offline. Please look into potential regional network restrictions or server accessibility issues. Thank you.

In some regions, the offline translation language packs fail to download properly in Firefox. Users are unable to complete the download, which prevents the translation feature from working offline. Please look into potential regional network restrictions or server accessibility issues. Thank you.

All Replies (3)

Could you provide any regions users have issues accessing the models? Thanks.

About logs.

https://searchfox.org/mozilla-release/source/modules/libpref/init/all.js

// Set to "All" to see all logs, which are useful for debugging. Set to "Info" to see // the application logic logs, and not all of the translated messages, which can be // slow and overwhelming. pref("browser.translations.logLevel", "Error");

1 - Go to configuration editor https://support.mozilla.org/en-US/kb/about-config-editor-firefox 2 - Enter a search term browser.translations.logLevel

3 - Open the Browser Console https://firefox-source-docs.mozilla.org/devtools-user/browser_console/index.html

For illustration https://www.youtube.com/watch?v=ar_Y0wiDJ2s

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