Thunderbird Support Forum

Thunderbird 78.4.0 has been crashing frequently for weeks, and today it won't run at all, even in safe mode. I am on a Macbook Pro, a few months old, OS 10.15.7. I tried re-installing it, no change. I always send problem reports! You must have a thousand of them now. Feeling desperate!

Hi: Can anyone help me to resolve the following Thunderbird issue: - I have HP Notebook 2000-299WM PC, and running Windows 7-Home Premium with TB version 68.11.0 , and I'm recently experiencing problems with SENDING messages receiving constantly the following SERVER 'TIMED OUT' error - SEE the attached image. An earlier advice how to fix this problem would be greatly appreciated. Many thanks ...!

I had upgraded to version 78 and suddenly wasn't able to receive any email. Upon investigation, it turned out that my email provider's server is still on TLS 1.0 and 78 no longer supports that. My email provider indicates they probably won't be upgrading until sometime next year and I can't easily switch email accounts -- I've been using this email account for 30 years and every account I've set up on the web (and there are dozens of those) is based on it. So, I went through the painful process of downgrading back to version 68.

The downgrade has been working fine until today. I rebooted my machine to install some Windows updates and after the reboot, I'm back on version 78 and my contacts address book is gone.

I don't know what to do. I don't know why this happened. I could try to go through the whole painful downgrade process again but if it is just going to reverse itself again that's not very attractive.

Do I need to find another email client? Because I really liked Thunderbird up until now.

Thanks for any help you can offer.

I upgraded to the native OpenPGP mechanism.

Twice in the passed week all my keys vanished. I was just reading emails when I got a message that there was no matching key. When I checked "OpenPGP Key Manager" it was empty.

I can't find anything about this problem affecting anyone else.

I'm using 78.3.3 (32-bit). Thanks in advance.

I like my folders with the latest e-mail at the top of the list, not the bottom. The latest TB update just reset all of my folders (well over 100) to the default of latest at the BOTTOM of the list! Additionally, it decided that all of my auto filters no longer worked as the messages come in - but if I filter the Inbox manually ("Run Filters on Folder"), all of the filters work fine.

The only way to ensure that the folders are now back to top-of-list display is to click on the Date to re-sort AND Repair the folder under Folder Preferences. When I click on a Folder, and sometimes its Preferences, TB does some processing on the folder (takes several seconds) before it displays again ("Building summary file"). Since TB apparently needs to do this processing to accurately deal with all my folders, is there a macro or some other program that can do them in a batch instead of individually?

I have no idea how to get the filters to automatically work again.

This has happened once before on an upgrade and I spent quite a while repairing folders. Does anyone have an easier method to get back to my original configurations for folders and filters? Thanks!

Just upgraded to TB 78.4.0, since I can't use Deep Dark any more or for the time being, I'm using dark mode, but the menu drop downs are light and the launch app screen I use in lue of defalt is light as well. Could You please fix this. or wait for Steva to update

Just installed 78.4.0 and have a feature request, bug report. Prior versions let me scroll through the addresses using my keyboard in the "From" field while composing a new message. The new version automatically changes focus to the "To" when I use the keyboard to toggle through multiple addresses. Usually, I type "O" to toggle through three different from addresses. Now I need to type "O", shift-tab, "O", shift-tab, "O" to get to my third address instead of just "O", "O", "O".

Thanks, Chris

I just upgraded to ver 78 and can no longer download messages from my yahoo (ATT) account. I get a message that sending my password did not succeed. I am still able to send messages, and I've gone into options and verified that my passwords are still correct. My server settings are;

POP Mail Server pop.att.yahoo.com Port 995 fall072@att.net SSL/TLS Normal password

Don't know if this matters, but ATT made a change a while back requiring a 'Secure mail key' which changed my smtp password, but this is also still correct in my settings. The link below describes this change https://www.att.com/esupport/article.html#!/email-support/KM1240462?gsi=6ka96l

If no one has a fix for this, is there a way I can download ver 68 and revert back? Any help would be greatly appreciated, Woody

Thunderbird 78.4.0 updated but the view has changed making it difficult for some Seniors particularly those with visibility issue. The new view has little contrast.

Is there a way to revert the view back to the classic view setup with things like yellow file folder which are in contrast to white background and easy to see for those with visibility issues?

What voice recognition apps work with Thunderbird? How to I link the app with Tbird? I must switch to voice rather than typed messages and need an app that will let me do this within Thunderbird.

I was cruising along loving Tbird again after a dip in the waters of Outlook. Then I upgraded from 68 to 78 and the entire address book was lost. I looked at the other folks who have had that problem and tried a solution or two but no success.

I really want to stay with TBird but Outlook still has my address book from before. I even tried to import that address book into Tbird but no success. I also tried to download the older version of Tbird but the address book is still gone.

I just updated to TBird 78. With a message open in the reader panel, the context menu used to contain the "Move To" and other options. Now, all I get is Reload, Stop, and Select All. That's quite unsatisfactory. Now, if I want to move a message that's open, I must close it and perform the action in the message pane. I have installed Quick Folder Move but it is a poor and clunky substitute. This is not progress.

When responding to an email, sometimes I'l like to switch my Reply message to a Reply All message. To do this, I have to copy the message I've sent and then click Reply All in the original email and paste my draft that I have in my clipboard.

This is a bit annoying (not the end of the world though).

Is there a way to have a button that would change my Reply to a Reply All and include all the original email accounts that were in the To: and CC: ?

See mock up image attached

Thanks so much!

The Thunderbird 78 update removed the names of my contacts. The address book contains email addresses only. How can I restore the Address Book to its pre-update condition?

After updating Thunder bird to 78.4.0 I wrote a mail and the following message appears: "The message was sent and safed, at the following execution of the mail filter occurs an error."

After confirming the message the folder sent mail disappeared.

What to do?

Successfully using Thunderbird for Mac v.68 with Verizon / Yahoo email account for some time. Upgrading to Thunderbird 78 caused a problem where everything was lost except the smtp server setting. So we uninstalled that version and installed v.68 again. Upon opening, it said that the profile had been updated by a newer version of Thunderbird and could not be used with the current version, and asked if we wanted to create profile. So we did. Now all the old mail appears to be lost. However, before going back to v.68, we did make a backup copy of the Thunderbird profile folder. Is there any way to import mail from that folder into Thunderbird v.68? Thank you.