Hello Frinds!
Please help me find a solution to a fatal Thunderbird crash that erased the Inbox folder and its subfolder structure. All emails have disappeared, and the … (read more)
Hello Frinds!
Please help me find a solution to a fatal Thunderbird crash that erased the Inbox folder and its subfolder structure. All emails have disappeared, and the cause is unknown. Tried "View" but did not help. Didn't find any local program tools to restore the before-crash-state.
Here are the details:
1. The incident happened due to a random, uncontrolled cursor movement in the bottom left corner of the program window using the "drag and drop" feature. There was no clicking involved. Or maybe it was a coincidence: happened when Thunderbird was upgrading.
2. The current version of Thunderbird Portable is:128.10.0esr on Windows 10 Home.
3. As a result of auto backup creation on the day of the crash, the backup was overwritten by the corrupted original.
4. The size of the main folder has not changed, so I believe the files needed for recovery are still available.
Is it possible that this disaster is the result of a version update?
So so far, Thunderbird worked seamlessly.
Looking for help. So far, I have not been able to find a solution, including with the assistance of AI.
Thank you in advance.
Best, Max