Constantly being asked for passwords by Microsoft

Hello. Each time I fire up Thunderbird, I get a series of panes (pains?) from Microsoft, asking for my passwords for my Outlook accounts. Sometimes, it asks for all of th… (read more)

Hello. Each time I fire up Thunderbird, I get a series of panes (pains?) from Microsoft, asking for my passwords for my Outlook accounts. Sometimes, it asks for all of them. Sometimes, it asks for a few. It seems rather random. When I enter each one, I get a message on the screen saying "Authentication failure". However, if I persist and enter all the passwords, Thunderbird works. I had this problem a couple of months ago. I think it's related to something that MS did. A chap called Matt helped. But, unfortunately, it's returned. Could anyone, please, advise me? Thank you, Barry.

Asked by BarryS 4 days ago

Last reply by BarryS 28 minutes ago

Missing folders etc after xubuntu upgrade to 22.04

I have just upgraded xubuntu to 24.04, and am now missing all folders. Messages are available on searching, so all is not lost. Can send and receive OK. I suspect "snap".… (read more)

I have just upgraded xubuntu to 24.04, and am now missing all folders. Messages are available on searching, so all is not lost. Can send and receive OK. I suspect "snap". Looking at my file map, I see that I have Tbird and snap at the same level, and also "Thunderbird_backup_profile.zip".

A user with snap-related problems on here was advised thus:

"UDP: Remove thunderbird in snap. Install over apt. All works perfect. DO NOT USE install thunderbird in snap!"

OK, so what can I do now, please?

Roy

Asked by Roy 49 minutes ago

Last reply by Roy 35 minutes ago

Missing folders etc after xubuntu upgrade to 22.04

I have just raise a question here - missing folders after xubuntu upgrade, but I accidentally put "xubuntu 22.04" in the headline instead of 24.4. Can't find my way back… (read more)

I have just raise a question here - missing folders after xubuntu upgrade, but I accidentally put "xubuntu 22.04" in the headline instead of 24.4. Can't find my way back to edit the question. Profuse apologies.

Asked by Roy 39 minutes ago

Thunderbird and Microsoft Exchange server 2019 phantom folder imap protocol

I am using microsoft Exchange 2019 CU13 Nov23SU I use Thunderbird mailbox client Version 128.2.0esr | Released September 4, 2024 OS server 2019 server 1809 177… (read more)

I am using microsoft Exchange 2019 CU13 Nov23SU I use Thunderbird mailbox client Version 128.2.0esr | Released September 4, 2024 OS server 2019 server 1809 17763.6189


I use the imap protocol.

And during folder transfer, deletion or renaming, phantom folders are created. If I install this mailbox on another computer, the phantom folders are loaded.

There are no such problems with Outlook. Can anyone tell me what to do about this? (if i use protocol mapi) In web mail i too not see fhantom folder

Asked by Santa 49 minutes ago

Last reply by Santa 45 minutes ago

Global indexing makes Thunderbird very unresponsive after update to v128

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14. Everything seemed okay im… (read more)

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

Asked by zatz 1 month ago

Last reply by zatz 45 minutes ago

No more tag colors after update

Hy, after the last update the emails I marked them with tags are no more in colors (title, sender etc...). I have no addons in my Thunderbird. I have tried suggested sol… (read more)

Hy, after the last update the emails I marked them with tags are no more in colors (title, sender etc...). I have no addons in my Thunderbird. I have tried suggested solutions I have read (restard in safe mode, clear cache, disable addons etc...).

Thank you for your help!!

Asked by RokPogo 1 day ago

Last reply by RokPogo 1 hour ago

emails showing gobbledygook

My new emails started showing wierd code yesterday. I rebooted my comuter and restarted Thunderbird and it seemed ok but it's happening again this morning. I have looke… (read more)

My new emails started showing wierd code yesterday. I rebooted my comuter and restarted Thunderbird and it seemed ok but it's happening again this morning. I have looked at questions on the website but I just can't spend more time and frustration trying things or worrying about if it is safe to try things.

Asked by lesleyminmenai 1 hour ago

e2ee - unsigned & not encrypted sent, reciever shows unsigned & encrypted!!

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" messag… (read more)

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" message i.e. no signing & no encryption selected, it arrives as not signed (correct), but encrypted according to the "Show message security" icon. If I send a normal message to an account that has no known encryption setup, then the message arrives and the "Show message security" button is missing (correctly).

Any ideas why this is happening? Thanks for your help.

Asked by adrian100 2 days ago

Last reply by adrian100 2 hours ago

Access Denied

Previously all of the email accounts created in thunderbird worked flawlessly, one day when checking email automatically a seperate window opened displaying the error "Ac… (read more)

Previously all of the email accounts created in thunderbird worked flawlessly, one day when checking email automatically a seperate window opened displaying the error "Access Denied", I searched the net for a solution and could not find one, it is very possible that one of the most recent linux updates may have changed something as I recall a larger than normal update just before this occurred a few days ago.

Thank you.

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.952b1eb8.1726386894.6b0a37f

https://errors.edgesuite.net/18.952b1eb8.1726386894.6b0a37f

Asked by sdavers 3 hours ago

How to keep all old emails when chaging servers?

I've just changed hosting company, up dated the settings and it all works, but I guess it has synced with the new server, and deleted all the old emails which obviously a… (read more)

I've just changed hosting company, up dated the settings and it all works, but I guess it has synced with the new server, and deleted all the old emails which obviously are not on the new server. Fortunately I started with an email that doesn't matter (and I did do a backup beforehand), but I have a lot more to do, some I can't lose the old messages.

I don't want to set up a new mail for every one

Thanks

Asked by Sangoma 20 hours ago

Last reply by Sangoma 3 hours ago

can't add RSS subscription; says it already exists

Greetings. After updating to 128.2.0esr (64-bit), my RSS feed for DimeADozen (http://bt.dimeadozen.org/rss/) stopped working. It requires a username+password. I removed … (read more)

Greetings.

After updating to 128.2.0esr (64-bit), my RSS feed for DimeADozen (http://bt.dimeadozen.org/rss/) stopped working. It requires a username+password. I removed the subscription and deleted the subfolder from Blogs & Newsfeeds, but when I tried to add it back, the URL returned "The Feed URL is not authorized." I checked the version of Thunderbird, and apparently the update hadn't fully applied, as I was told to relaunch. After doing so, when I try to add the feed, I get the message "You already have a subscription for this feed." It is not listed in the Feed Subscriptions window.

Please help.

Asked by tonyc12 2 days ago

Last reply by tonyc12 11 hours ago

Thunderbirds asks for password for removed account in continuous loop

Thunderbird keeps asking me for the password of an email account every time I restart it. The account was removed from Thunderbird several months ago. Even when the accou… (read more)

Thunderbird keeps asking me for the password of an email account every time I restart it. The account was removed from Thunderbird several months ago. Even when the account is set up again, it asks for the password in a continuous loop. The email account itself cannot be deleted or the password changed as it is used by multiple parties.

I have tried sevaral things and it seriously is driving me crazy...

Asked by Sara Zavaree 22 hours ago

Last reply by Sara Zavaree 13 hours ago

Transferring Thunderbird profile from old to new Windows 11 PC

I tried to transfer the Profile of Thunderbird Version 115 from my Windows 10 PC to a new Windows 11 PC. I followed the steps posted at the website ( https://support.moz… (read more)

I tried to transfer the Profile of Thunderbird Version 115 from my Windows 10 PC to a new Windows 11 PC. I followed the steps posted at the website ( https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer ) I got to Step 5 for the new / destination computer 5. Locate the "Profile Folder" entry, but when I clicked Open Folder. Windows could not find the Thunderbird profile folder How do I bring my Thunderbird profile to the current version of Thunderbird? Thank you

Asked by pb4321 1 day ago

Last reply by pb4321 14 hours ago

How can I complete the move of Thunderbird from Drive C: to Drive D:?

I run Thunderbird on a PC, and, to free up space on Drive C:, I have moved the contents of the folder Thunderbird in Appdata to Drive D:. I then changed my Server Setting… (read more)

I run Thunderbird on a PC, and, to free up space on Drive C:, I have moved the contents of the folder Thunderbird in Appdata to Drive D:. I then changed my Server Settings, in Thunderbird, from C: to D:, and note that any new mail is indeed now appearing there along with those already transferred. This move could save me a valuable 6 gig of space, and more in the future, however, I am unable to remove that original Thunderbird folder entirely, notably I am unable to remove the contents of the Profiles folder, as it is still linked to the application. Notably with cookies.sqlite, cookies.sqlite-shm, store.json, mozlz4, aborted-session-ping and many others, which I note some have continued to be updated. I have been unable to find any other settings in Thunderbird referring to Drive C:, other than those in Server Settings.

I could presume that if I installed another version of Thunderbird on Drive D: and maybe moved those existing contents of the Thunderbird folder on C: onto Drive D:, and made those numerous settings changes to the App it could work. But I ask is there an easier way to complete this move? How can I complete this transition of Thunderbird from Drive C: to Drive D:?

Asked by Alan Macleay 2 days ago

Last reply by Alan Macleay 16 hours ago

Thunderbird Signature Question

I want a dynamic quote of the day automatically added to my email signature in Thunderbird. Is there a way for Thunderbird to insert a quote of the day from a website us… (read more)

I want a dynamic quote of the day automatically added to my email signature in Thunderbird.

Is there a way for Thunderbird to insert a quote of the day from a website using Google Sheets or another tool? How about inserting a quote of the day from a local file?

The goal is to have the day's quote automatically change each day.

Asked by jeffrey13iap 16 hours ago

"Important Mail" continuously downloading messages

My Thunderbird recently updated itself to 128.2.0esr (32-bit). Right after that, my Gmail account in Thunderbird started a process of downloading messages into the Import… (read more)

My Thunderbird recently updated itself to 128.2.0esr (32-bit). Right after that, my Gmail account in Thunderbird started a process of downloading messages into the Important Mail folder or All Mail and other folders. Thousands of them. It creeps along pausing occasionally, freezing my mail app, and can't do anything until it does whatever, then continues for a minute or two normally before freezing up again. It's possible most of the time to do something while it's downloading-- it halts then catches up and halts again in only a few seconds. Almost impossible to compose a message or read messages while it's downloading. Sometimes, if you click on something when it halts, it says "Thunderbird not responding" turns faded and crashes or have to go into task manager and end the process to get out of it. Right now, my mail is downloading with a total Important Mail quantity of (it reports now) 5787 messages. That quantity changes each time. I've left the mailer open just sitting there hoping it might finish whatever it needs to do, and then I can go about business without the freezing. But then it starts downloading mail again. Now it's switched over and doing it in All Mail-- 20,000 of those, and flipping between Sent Mail and then back to Important... The only workaround I've found is when it starts that activity, close the mailer and reopen it and then I have at least a few minutes to read or compose mail before it starts up and bollixes activity, and I have to close down and reopen to continue. I can find NO setting to adjust or turn this "feature" off. I have to go use the actual Gmail in a browser, which I hate, to get anything done. I've used Thunderbird since it first came out, even back to when it was Netscape mail before going independent as Mozilla and prefer to use it but can't with this downloading madness.

Asked by jtposey2 16 hours ago

Thunderbird won't compact folder

I recently started to receive this error message: The folder 'Inbox on gassajx@xxxx.com' could not be compacted because writing to folder failed. Verify that you have eno… (read more)

I recently started to receive this error message: The folder 'Inbox on gassajx@xxxx.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." I have over 300 GB free disk space and full control of the file system. How can I make compacting folders work again?

Asked by gassajl 16 hours ago