Disappearing Sent, Drafts, and Templates folders from my Account

Last night, I made some Draft messages, arranged some messages in the Sent folder, and shut down. This morning when I booted up my MBP running MacOS 15.3, and launched T'… (read more)

Last night, I made some Draft messages, arranged some messages in the Sent folder, and shut down. This morning when I booted up my MBP running MacOS 15.3, and launched T'bird 136, the Sent, Drafts, and Templates folders were not visible at all in T'bird, only the Inbox, Junk, and Trash.

Then I checked the Apple IMAP server using Mail on my iPad, and found those folders there. I use T'bird as my main mail client because I rely on Local Folders, and only superficially use Mail. The Drafts, Templates, and Sent folders of the Local Folders are visible.

I have only one Account, and am not using Unified Folders. This is really scary, as I absolutely rely on T'bird for most of my work.

Asked by AlexanderCarpenter 34 minutes ago

How to get rid of "Thunderbird thinks this message is Junk mail"?

I don’t want any spam filters from Thunderbird. “Uncheck Enable adaptive junk mail controls for this account” never worked. https://blog.thunderbird.net/2024/09/thunderbi… (read more)

I don’t want any spam filters from Thunderbird. “Uncheck Enable adaptive junk mail controls for this account” never worked. https://blog.thunderbird.net/2024/09/thunderbird-and-spam/ The message "Thunderbird thinks this message is Junk mail" still appears. I’ve deleted Bogofilter.sfd, DSPAM.sfd, POPFile.sfd, SpamAssassin.sfd, SpamPal.sfd from Thunderbird.app/Contents/Resources/isp. What else do I need to delete from Thunderbird to get rid of the message "Thunderbird thinks this message is Junk mail"? I’m using Thunderbird 128.9 ESR on macOS 15.4.

Asked by Bogdan 43 minutes ago

Permanent TB folders??

Same problem as others.... Initially, I deleted a subfolder no longer needed normally, but later noticed that when I restarted TB, the deleted subfolder would reappear..… (read more)

Same problem as others....

Initially, I deleted a subfolder no longer needed normally, but later noticed that when I restarted TB, the deleted subfolder would reappear..... every time. The subfolder was only used for manual temporary sorting of particular incoming emails. I delete it again, empty trash, gone. Restart TB again, subfolder back again. I played that game for quite a while but now the subfolder cannot be deleted at all. Highlight, delete, nope... nothing.... still right there. Not the most annoying thing in life..... my kids are all grown up now. There has to be a "reasonable" explanation for this curse. Any resolution appreciated.

Asked by RLackey500 21 hours ago

Last reply by RLackey500 46 minutes ago

Extension ImportExportTools NG - non compatible avec la version thunderbird

Bonjour, Je viens de télécharger Thunderbird pour Mac. J'aimerais pouvoir importer un fichier mbox. Pour cela, je souhaite ajouter l'extension "ImportExportTools NG", ma… (read more)

Bonjour, Je viens de télécharger Thunderbird pour Mac. J'aimerais pouvoir importer un fichier mbox.

Pour cela, je souhaite ajouter l'extension "ImportExportTools NG", mais celui-ci ne peut pas être installé car "il n'est pas compatible avec Thunderbird 137.0." Et il n'y a pas d'extension plus actuelle.

Comment faire?

Merci de votre aide.

Asked by Mahjoub Karim 1 day ago

Last reply by Mahjoub Karim 3 hours ago

Frozen MS account sign in page

An "enter sign in" page has appeared on my desktop screen today. Asks for confirmation code. Screen is frozen. What happened on YOUR end to do this? How do I remove i… (read more)

An "enter sign in" page has appeared on my desktop screen today. Asks for confirmation code.

Screen is frozen.

What happened on YOUR end to do this? How do I remove it?

Asked by badgerwaxer 10 hours ago

550 DKIM Sender Invalid - envelope rejected

Hello, Recently I have started to have emails fail to deliver to a certain domain and the message that comes back is 550 DKIM Sender Invalid - envelope rejected. I am… (read more)

Hello,

Recently I have started to have emails fail to deliver to a certain domain and the message that comes back is

550 DKIM Sender Invalid - envelope rejected.

I am using Thunderbird v128.8.1 esr (64-bit). Extensions installed are: 1. Attachment Saver (Deimios, v.0.2.2) 2. FileLink provider for Send (Teal Dulcet v2.1.1) 3. Remove Duplicate Messages (Eyal Rozenberg v0.6.1)

I have been in communication with this client for several years and not had this problem before. When I send email to the same recipients using WebMail there is no problem, it is only when I send from Thunderbird.

I am not using any encryption type of setup.

Has anyone come across this before? Does anyone know of a solution?

Thanks, Franc.

Asked by franc3 4 days ago

Last reply by franc3 7 hours ago

TB hangs in 10 to 20 minutes.

I think it started to happen with Version 128.9.0esr | Released April 1, 2025. It is very simple to reproduce: 1. Start TB. 2. TB downloads new messages and continues to … (read more)

I think it started to happen with Version 128.9.0esr | Released April 1, 2025. It is very simple to reproduce: 1. Start TB. 2. TB downloads new messages and continues to do it every 1 minute according to the setting. 3. In 10 to 20 minutes, it hangs. I have to force it to close and then restart it to check my email.

I believe it started to happen yesterday.

Is anyone else experiencing this?

Asked by Hong 1 day ago

Last reply by Hong 13 hours ago

Thunderbird UI temporarily blanking all messages in a folder

Using Thunderbird 128.9.0esr (64-bit) in Win11. Occasionally when deleting emails from any folder, the contents of the folder completely disappear upon deleting the emai… (read more)

Using Thunderbird 128.9.0esr (64-bit) in Win11. Occasionally when deleting emails from any folder, the contents of the folder completely disappear upon deleting the email. The messages all come back after restarting Tbird. It's difficult to reproduce on demand.

Asked by Steve Brown 1 day ago

Last reply by Steve Brown 13 hours ago

Unable to get Thunderbird to work with ATT

Hey, I'll try to keep this brief. Microsoft is forcing me to buy a new PC so as to "upgrade" from Windows 10 to Windows 11. My Windows 10 PC has Thunderbird (128.9.1--it … (read more)

Hey, I'll try to keep this brief. Microsoft is forcing me to buy a new PC so as to "upgrade" from Windows 10 to Windows 11. My Windows 10 PC has Thunderbird (128.9.1--it says it's up to date) and it works just fine. I've spent over two hours attempting to set up Thunderbird on my new Windows 11 PC and...no dice. I'm at the end of my tether; I can't afford to waste more time on this. So...

--Thunderbird 137.0.1 (fresh download this afternoon--unclear as to the discrepancy vs. Windows 10 ver.) --Email = ATT --The setup program says it knows who ATT is and has the configuration --When I press "Done" for the setup to get everything going, it spins forever, then says, unhelpfully, "Unable to login at server. Probably wrong configuration, username, or password." --Needless to say, I've checked everything 48 ways from Sunday; let's assume that my email is correct --So if it's not my email address, that leaves password or configuration, right? --Password: According to Mr. Google's AI (*ahem*) I shouldn't use my regular password, I should use a "secure mail key"...well, that's okay, my regular password wasn't working anyway --Believe it or not, I've got notes on my original secure mail key so I enter that. Doesn't work. I enter the random character string that the secure mail key is supposed to stand for. Doesn't work. --I generate a fresh secure mail key in case the silly things have a shelf life. The new one doesn't work, nor does its random character string. --I then direct my attention to the configuration. Thunderbird said it knew what to do, but...what if? Inbound looks okay, compared to the settings on my old PC and also as recommended by Mr. Google. --Outbound...uh, oh...


Old PC says Server Name: smtp.att.yahoo.com (this one's been working)
Thunderbird thinks its supposed to be: outbound.att.net (I think that's what it said...I've got it set to something else at the moment)
Mr. Google says: smtp.mail.att.net
I think I tried another outgoing server address that I saw somewhere else, but at this point I'm punch drunk and cannot remember for sure.

Folks, I've tried every permutation that I can think of for passwords and outgoing servers and, lacking any intelligent guidance as to exactly what the problem is, I have no idea what else to try.

I'd appreciate advice as to what to try next, but am no longer hopeful. I may have to move on to another program in an effort to get something that works. I'm falling behind on my day.

Spoiler alert: Don't tell me to curse at the screen or give it the middle finger...I've already tried those approaches and they don't work.

Thanks, Grey

Asked by greyrollins 18 hours ago

Last reply by greyrollins 14 hours ago

Thunderbird seems to be failing to release/relinguish previously used disk for 5-6 outlook addresses via pop

Hello, I need some advice on my Thunderbird email system. The problem(s) that I’m having are what’s frequently discussed with regard to Tbird “gulping” system drive sto… (read more)

Hello,

I need some advice on my Thunderbird email system. The problem(s) that I’m having are what’s frequently discussed with regard to Tbird “gulping” system drive storage, without frequent release.

I have been reading most of the narratives from this complaint, but the problem I’m having seems a lot different. So, I came here to explain my observation(s), in hopes I could correct this issue.

1. I am a long term Thunderbird POP3 user, since before the failures began related to signon security changes, before the Tbird corrections were employed(figuratively rewritten). I left Tbird during that time, and now I’m back. 2. So, like many others, my problem(s) arise from Tbird’s apparent failure to relinquish storage areas, when unused. 3. Right now, My W10 system drive(SSD) is setting at sitting at 122G. 4. It should be <100G, and it’s been as high as 13xG. 5. But, through some magic, something seems to happen during a inactive period, that will magically trip this storage to a more reasonable value. I have seen this 122G drop to 102G, but not in a very long time. 6. Beyond the fact that I’m stumped, I chose to write this narrative because my operations/experiences are significantly different from others I’ve read. 7. First, this is the only problem that I’m having with Tbird. Everything that I perform operates flawlessly. 8. And, probably even more noteworthy, is that I never maintain ANY email data inside Tbird. Barring absence, as soon as I determine email arrival, or any email changes, I simply move that email to a system repository for archival. As soon as this archival is complete, the email is deleted from it’s point of arrival. So, IOW, every time I close this system, Tbird will be completely empty of current mail. 9. Additionally, I initially configured ALL email storage repository to reside on another system removable drive. 10. Prior to this note, I issued the compact request. I did see a 3.0MB, but I’ve never seen anything above 0 MB before. 11. Additional attempts as solving this storage release problem, has warranted my purchase of a software product that will allow me to “look” into the internal storage of Tbird and several competitors, to send this hidden data to other repositories. It’s a long story, but I needed the product to migrate email data, where only Print PDF was avail- able. 12. But, it’s been very helpful in identifying Tbird internal email data that remains, despite the fact that I’d cleaned Tbird of everthing prior to my last review. 13. And, another issue is that all the email data that external email tool identifies, is deeply hidden from my standard Tbird client. The email data may be several/many days old, even though the related viewable email data had been archived/deleted several days earlier. 14. I mentioned that I have my email data re-positioned(#8) to external system repository drive for archival. This specification is issued in the “Local Directory” definition defined within each email target definition. From my long past experie- nces with Tbird, I learned that I could enter each of these “Local Directory” alternate repositories, and just simply erase them of ALL email data. 15. And, the next time Tbird was initialized, those “Local Directory” repositories would be rebuilt, clean. This will remove all email characteristics formerly present. And, the remote repositories(#11) will be built clean, and no latent email data will remain. However, this is probably unavailable for the 99.99% of users that maintain email on/in the Tbird system. 16. Tbird does, at some time, reorganize these repositories to regain wasted drive space. I don’t know/understand just what triggers this reorganization, and it never seems to “sync” the complete unused storage available. Right now, my system drive(SSD) was up to 122GB. Some time during my research, I noticed a drop to 111GB. But, if all empty data was reorganized, it would be <100GB. Of course, when I describe these system drive totals, I’m referencing the high limit of storage, including ALL installed software. (#5). 17. The software product that I installed, to be used to move email data from an email client to a stationary repository, is known as “YOTA Email Migrator” – A product of by YOTA Software Inc. https://duckduckgo.com/?t=ffab&q=yota+email+migrator&atb=v415-1&ia=web 18. I’m very sorry for my extensive narrative, but this is complicated, and complication needs words.


Thank you,

Gary Walker -

Asked by twf6714 4 days ago

Last reply by twf6714 19 hours ago

Thunderbird 128 very slow to resume after sleep/hiberante on a surface running Windows 11

I am running Thunderbird 128 (any version) on a Surface Pro 9 running Windows 11. After sleep/hibernate or going into energy-saving mode, TB hangs for a period of minutes… (read more)

I am running Thunderbird 128 (any version) on a Surface Pro 9 running Windows 11. After sleep/hibernate or going into energy-saving mode, TB hangs for a period of minutes. Eventually it comes back, but it can take 5-10 minutes.

I do not have this problem with TB 115 on the same machine, or TB 128 on other machines (e.g. running Windows 10 or Ubuntu). TB 115 on the same machine can take a few seconds to come back (longer than on my other machines), but that s OK.

I have the same expereince whether or not I am troubleshoot mode. I have created a new profile with no add-ons (and less acounts) and I have the same problem. I was wondering if it is something to do with the fact that I have 8000 folders, and somehow TB is hanging while it checks all the folders. That account is a fastmail IMAP connection, but I have experienced similar on a backup Microsoft Exchange account (again an IMAP connection) with similar number of folders.

Any help would be appreciated.

Asked by Stephen Cowley 1 month ago

Last reply by Stephen Cowley 22 hours ago

Opening mail through a Unified Inbox does not clear the little red dot in the Windows notification area.

Re: Thunderbird 128.7.0esr (64-bit) under Windows 10 Unread incoming messages are indicated by a little red dot within the Thunderbird logo icon in the Windows notificat… (read more)

Re: Thunderbird 128.7.0esr (64-bit) under Windows 10

Unread incoming messages are indicated by a little red dot within the Thunderbird logo icon in the Windows notification area. When operating with a Unified Inbox, opening those messages in the Unified folder does not always clear the red dot, nor does the unread message counter in the left pane always decrement properly. What it seems to take to reset things when this happens is to expand the Inbox tree and simply click on the account name associated with the unread message. Anyone else see this?

Asked by Electrojim 1 month ago

Last reply by Electrojim 23 hours ago

Moving old Eudora folders/messages to new computer

I used Eudora until they quite supporting it, and then in 9/2022 switched to Thunderbird. Long-time contributor Matt was very helpful in walking me though how to transiti… (read more)

I used Eudora until they quite supporting it, and then in 9/2022 switched to Thunderbird. Long-time contributor Matt was very helpful in walking me though how to transition from Eudora to Thunderbird and then import the many Eudora folders and messages into T-bird under Local Folders. A few days ago I moved from my old Win10 computer to a new Win11 computer. Only the messages that were on the mail.earthlink.net server loaded into T-bird. I had been saving the more important new messages from T-bird to the Eudora folders (stupidly, as it turns out), but now they're not there. Is there a file on the old computer that I can save to flash drive and copy onto the new hard drive, to import the Eudora stuff? I seem to recall there was an mbox file...

Any help would be greatly appreciated.

Court Lewis

Asked by cslewis379 4 days ago

Last reply by cslewis379 1 day ago

Thunderbird had a problem and crashed. Crash reporter is unable to submit a report for this crash. "Failed to run minidump-analyzer" Kubuntu

I recently upgraded from Thunderbird 116 to 128 on Kubuntu 22.04, since then it has crashed at least once every day. For some reason it is unable to send a crash report,… (read more)

I recently upgraded from Thunderbird 116 to 128 on Kubuntu 22.04, since then it has crashed at least once every day.

For some reason it is unable to send a crash report, instead I get the attached window pop up.

Asked by Mark 4 months ago

Last reply by Mark 1 day ago

Thunderbird hangs and fails to send GPG mail

I have set up GPG on my own computer. My friends computer is on the same system, F41, Sway, Thunderbird. All updated. My GPG in Thunderbird works, and the other system … (read more)

I have set up GPG on my own computer. My friends computer is on the same system, F41, Sway, Thunderbird. All updated.

My GPG in Thunderbird works, and the other system hangs for around 30 seconds then return “failed to send mail”. The error console returns the following:


16:07:29.888 openpgp: rnp_key_export_autocrypt FAILED RNP.sys.mjs:5083:16 16:08:30.700 EnigmailFuncs.sync() failed result: TypeError: typedArray is null

   isASCIIArmored chrome://openpgp/content/modules/RNP.sys.mjs:3732
   encryptAndOrSign chrome://openpgp/content/modules/RNP.sys.mjs:3762
   sync chrome://openpgp/content/modules/funcs.sys.mjs:502
   encryptMessageStart chrome://openpgp/content/modules/encryption.sys.mjs:406
   finishCryptoEncapsulation chrome://openpgp/content/modules/mimeEncrypt.sys.mjs:442
   createMessageFile resource:///modules/MimeMessage.sys.mjs:83

funcs.sys.mjs:492:17 16:08:30.707 Error: encryptMessageStart FAILED: -1 mimeEncrypt.sys.mjs:455:15 16:08:30.707 mailnews.send: NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "encryptMessageStart FAILED: -1" {file: "chrome://openpgp/content/modules/mimeEncrypt.sys.mjs" line: 455}]'[JavaScript Error: "encryptMessageStart FAILED: -1" {file: "chrome://openpgp/content/modules/mimeEncrypt.sys.mjs" line: 455}]' when calling method: [nsIMsgComposeSecure::finishCryptoEncapsulation] createMessageFile resource:///modules/MimeMessage.sys.mjs:83 MessageSend.sys.mjs:147:32 16:08:30.707 mailnews.send: Sending failed; , exitCode=2153185313, originalMsgURI= MessageSend.sys.mjs:341:32 16:08:30.719 TypeError: typedArray is null RNP.sys.mjs:3732:7


We followed the instructions Encrypt emails with Thunderbird and GPG | Bacardi55's Web Cave and GPG Keys Management :: Fedora Docs which as I said results in my other system working as intended.

Could the non-working system be missing a package or a pointer set incorrectly? GPG and GPGME are installed. Keys are configured.

Cross posted at https://discussion.fedoraproject.org/t/thunderbird-hangs-and-fails-to-send-gpg-mail/145419

Asked by MatH 1 month ago

Last reply by MatH 1 day ago

Sending emails

Hello, I cannot send emails. Thunderbird ask me to my password but that is not the saved constellation. Also I get information that the SMTP server is not available. Thi… (read more)

Hello, I cannot send emails. Thunderbird ask me to my password but that is not the saved constellation. Also I get information that the SMTP server is not available. This all started after switching my line from Vodafone to fiber optic from Telekom and therefore reinstalling my router.

Best regards, Alexandra

Asked by koenig.alexandra 1 day ago

Various crash signatures, caused by Bitdefender. mozilla::PromiseJobRunnable::Run // encoding_rs::mem::is_basic_latin_implr // JS::HeapObjectPostWriteBarrier // RtlpWaitOnCriticalSection ... Mutex::Lock and others

The latest Thunderbird releases have been crashing regularly, with these submitted reports. I'm trying to ascertain what I need to do to mitigate or eliminate the crashes… (read more)

The latest Thunderbird releases have been crashing regularly, with these submitted reports. I'm trying to ascertain what I need to do to mitigate or eliminate the crashes.

bp-fff7f0cc-3bcf-4863-a97a-2da0b0241109 (submitted 5 minutes ago) bp-211988fe-edbc-4bd6-9f0b-22b8a0241109 (submitted 21 minutes ago) bp-e1d549ea-2933-4ed2-8bac-6c2ed0241108 (submitted 1 day ago) bp-0ec18bc9-e38b-4252-85e7-0cb5e0241108 (submitted 1 day ago) bp-44316ba1-928c-49e8-b7f0-3ac140241105 04-Nov-24, 7:22 PM bp-62666d35-b069-44c2-ab2c-3b6950241105 04-Nov-24, 7:22 PM bp-0631d697-4a78-482a-b0df-db8810241105 04-Nov-24, 7:22 PM bp-6d6b5962-f140-4532-b272-1f9bf0241105 04-Nov-24, 7:22 PM

etc, ad nauseum going back to 03 October.

Asked by 3D4Play 4 months ago

Last reply by 3D4Play 1 day ago