Thunderbird Community Forum

I'm trying to restore four Thunderbird profiles after a computer issue.

In Help it says, "All your data such as messages, passwords and user preferences, and changes made while you use Thunderbird, are 'stored in a special folder called a profile. Your profile folder is stored in a separate place from the Thunderbird program, so that if something ever goes wrong with Thunderbird your information will still be there." I took that to mean it auto saved into the profile folder

Today when having this restore issue Help says, "The following are NOT backups: your Thunderbird profile on your local computer." Which is it?

I found the Thunderbird Profile folder but it's empty. I also tried going to Desktop, or entering %APPDATA%\Thunderbird\Profiles\, but no luck with that.

Did I lose everything?

Thanks,

Tess

I normally access two email accounts on my (Windows 11) laptop using Thunderbird. Thunderbird has stopped asking for mail from one of them, although my phone and tablet, both android, are still happily getting the email from that account. It started two days ago and I got a brief message about certificates which disappeared and now it just doesn't even try to ask the server for mail, although it still asks the other server and receives its mail. I can't see anything wrong with my settings. Help please!

I tried to send e-mails but got the following answer:

    " can not be delivered to recipients
      SMTP error from remote server for RCPT TO command, host: smtp-in.sfr.fr (93.17.128.123) reason: 550 5.7.1 Service unavailable; client [82.165.159.13] blocked using sbl.sp

amhaus.org"

Is there a solution to this problem

I'm using the latest update of Thunderbird on a Windows 11 machine. This issue has been present since I started using TB sometime last year, so through various updates.

I set most of my folders, especially those used regularly (inbox, sent, trash, etc.) to unthreaded, which does sort the messages unthreaded. (Some folders I use so infrequently I haven't bothered to change them)

However, in many cases (mostly excluding the inbox), the folder reverts to threaded and I have to do it all over again.

Not the end of the world, but aggravating.

In an ideal world, I'd set ALL of my folders to unthreaded and probably leave them all there forever. (Although the option to switch on the fly does seem nice and conceivably, I might use it). Reading previous threads, I'm assuming that this needs to be done folder by folder. But what I have NOT seen is why folders which have been changed revert to threaded. I haven't figured out any pattern to it; reversions don't happen every time, so they appear to be rather random.

P.S. I have 2 email accounts and at various times, I've had to delete and re-install both of them. For one, it happens with some frequency, for the other, much less so. But I'm pretty certain that there is no correlation between the problem described and reloading the accounts. And I'm also pretty certain that it occurs from time to time in folders which store emails which are independent of either account and not online.

I'll admit that I had too much stuff in my Thunderbird - saved emails, spam builds up fast, maybe didn't clean out my incoming enough, etc.

But About once a week I delete my junk and spam and then empty trash. Last night I emptied trash as usual, and T-bird cleaned out almost everything—much of my incoming, and most of all the emails I had saved in sub-folders.

I'm working on settling my brain down from that, but meanwhile my sent emails aren't copying to the sent folder, and when I accidently delete an incoming email, it doesn't revert back with a command-z.

Obviously I'm quite nervous, and wondering where do I go from here?

Thank you!

My Thunderbird used to have a Deleted File for emails,so if I accidently deleted an email,it could be rescued.I am an 85 year old strokie and my hand sometimes manages to click twice on the deleted button.I've re-installed Thunderbird,have Deleted Files in Local Folders and Home Account,but not in my regular email section,but deleted emails are not in either of these two folders,so what can I do please?

The 'From' field in email messages includes a display name and an email address - really 2 separate pieces of information, yet the message filters don't seem to have a mechanism to specify one or the other. I'd like to add a filter to look only at the display name... Is there a way to do this?

Thanks,

Hello, I never added my gmail account in Thunderbird Nevertheless a full screen pop up window shows up constantly and asks me for my gmail password  !!!! What is this? !What a a nightmare! I 've spent a lot of time searching solutions with chatatgpt, didn t find out I'M NOW THINKING ABOUT STOPPIing USING FIREFOX ! GRRRRR ! does someone has a solution please ? I'm really fed up with this.

Trying to get my laptop PC (Windows) Thunderbird to accept change in gmail password. Laptop shows blown-up (Thunderbird, I assume?) screen asking me to click on "allow" button. No such button is visible: presumably it is off-screen? I've tried everything mentioned on internet to deal with this, and nothing works. Thunderbird + gmail worked perfectly on that Dell laptop until I changed the gmail password (using my desktop PC). Any suggestions would be appreciated. E.g., should I take the laptop to BestBuy or another service point? Or am I overlooking something? THANKS, Fred

• • ISSUE/PROBLEM **

Configure Thunderbird email client to read same maildir format as Roundcube. Have 2 email addresses, different accounts, same domain name.

• • TECHNICAL INFORMATION **

• Platform: hosted VPS with Bluehost
• OS: CENTOS 7.9 kvm

• Bootloader: GRUB2, /boot/grub2/

• IMAP Server: Dovecot
• MTA: Exim

• Email address: lee@leelinkoff.com

• Clients (on VPS server):

 * Roundcube       =>  /home/leelinko/mail/leelinkoff.com/lee/cur
 * Thunderbird     =>  /home/leelinko/mail/cur

I've long blocked remote images in my Thunderbird messages, and I have pretty good spam filtering at both server and app level, but when spam gets through it's invariably of the "image only" type. That is, an image with the product/scam/junk text and stuff all within the graphic.

Even though I have the Reading & Display setting of "View attachments inline" NOT checked, and the Files & Attachment settings for content type of JPEG Image and PNG Image (and everything else) all set to "Always Ask" –  STILL the images are shown to me when I select the spam message for deletion.

I can't be the only one getting image-based spam, so I'm a bit surprised that I can't find a solution to simply not display image attachments. I do still want to see the original HTML (many emails are a mess in plaintext only), but is there no means to keep the formatting but simply not load & show images?

Again - this is not about REMOTE images, rather image attachments.

Thx if anyone has some input

Either as a result of a recent update, or accidentally while troubleshooting another problem, I have changed a setting that affects the appearance of my mail folders.

I am using 128.8.1esr (32-bit) (fully up to date) Thunderbird on Windows 10.

I've attached a screenshot, marking the folders that have recently appeared. I want to get rid of the line "mail.free-online.net" and the INBOX, SENT & DELETED folders. I store all mail locally.

I also notice that my Local Folders message filters are not working. I thuink these two symptoms are related.

There seem to be hundreds of people with Local Folders NOT showing, whereas I have the opposite problem, how to disable the online folders.

Martin

I recently add and embarqmail.com account. incoming "mail.centurylink.net" outgoing "smtp.centurylink.net" It downloads fine but when i single click no message is displayed or double click new window opens but message not displayed. Have had this same problem when installing thunderbird on new computers and just would up using another program. I also have two gmail accounts that work fine. Any suggestions? Thank you

I did a Windows 11 restore yesterday and now none of my google calendars are syncing. I have tried everything I could find online, even tried the built-in add calendars, deleted all calendars, used provider for google calendar add-on. Nothing. No error message - nothing. I am clueless as to how to fix this and this was something I use every day for many years.

Hello,

Whenever I get new a new email I get a sound notification and a few seconds later it's followed by a second sound notification for the same email. The taskbar displays a notification for 2 new emails as well, when there is only one. Any ideas about this?

Thanks.

I sent a message with 2 large attachments, which came to about 700kb. I have my email account configured to move replies to the original message folder after sending. The sent message appears blank in the folder. View source reveals little but starts with the following: X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 IesvbLYCv+2WRXVrCMCm89IOemygPZpNbz2NBY [and so on for 433 lines of 73 bytes], < 32kb.

When I use my online webmail interface, the message that Thunderbird can no longer read is intact, legible and contains both the large attachments. The same is true when viewed in another email client. I have restored the message by exporting it from the webmail and importing it back to Thunderbird (to keep my records intact), which Thunderbird handles okay.

The outgoing mail server log shows that the message received from Thunderbird and sent to the final recipient was the correct 700kb+ size.

I'm rather curious as to what went on there.

Attachments to post: 1. View of the corrupt message in the Trash folder 2. Intact message after importing as an export from webmail.

One of the best things about Thunderbird is that it has been compatible with the Outlook-style .vcs calendar invite attachments ever since Lightning. Now it's integral. Until this week it was great -- I get a lot of meeting invites via calendar attachments, and a fair number of cancellations too. When I clicked on the mail I got a dialog box asking if I wanted to add or delete the meeting, or saying that it already has been.

But suddenly it's not working. (This is using 128.6.esr and then 128.8.1.) Instead, the decoded text of the invite is now being displayed as a text message, and it doesn't give me any way to add or delete the invite unless I do it manually. The attachment is not being processed.

The problem seems somehow related to Provider for Google Calendar. I use that so my phone can make calendar entries. It has worked for years with no problem, but the problem I'm describing goes away if I disable Provider for Google Calendar, in which case I don't see a lot of events entered that way, or set it to read only, in which case I can't enter things my cell phone can see, which I used to be able to do. Yeah, I sure wish the two calendar systems could be better integrated so my cell phone could see the Home calendar or the attachments could be directed to Google Calendar, but no go.

A few days ago, my Home calendar disappeared from T'bird, leaving only the Google one visible. I re-enabled it and everything came back, but the attachments don't work when everything is normally enabled. Maybe that's related. Suggestions?

Unable to open the summary file for [Gmail]/Sent Mail on myemail@gmail.com. Perhaps there was an error on disk, or the full path is too long.

I am plagued with this error message on various accounts. The folders have opened before and it exists on the Gmail website application.

The SSD is fine with plenty of available space. Over twice needed by the system.

The profile folder is 65GB. Can Thunderbird handle that much data storage?

Baffled john