Lost emails from the Local Folders

Dear Sir or Madam, I have lost all stored folders with my email correspondence from the Local Folders for an unknown reason (I restarted my computer, and they disappeare… (read more)

Dear Sir or Madam,

I have lost all stored folders with my email correspondence from the Local Folders for an unknown reason (I restarted my computer, and they disappeared). I can find some of these emails using the search option, but I cannot see the path of their storage location. I have checked my Profile/Mail/Local Folders, but they are not there. Are they stored on the server? How can I recover these folders?

Thank you very much in advance,

Jasmina

Asked by jobhodas 35 minutes ago

Account Order

I am using version 146.0.1. When I try to change accounts order from "Account Settings" by dragging and dropping the account and restart TB then it is returning to previo… (read more)

I am using version 146.0.1. When I try to change accounts order from "Account Settings" by dragging and dropping the account and restart TB then it is returning to previous order. So I am not able to change the accounts order. Thank you. Ulvi

Asked by Ulvi Temel 1 day ago

Last reply by Ulvi Temel 1 hour ago

I lost all my data in Thunderbird

I tried to start Thunderbird and it would not open. There was a message that read, "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." After t… (read more)

I tried to start Thunderbird and it would not open. There was a message that read, "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." After trying to fix it and nothing worked, I uninstalled and reinstalled Thunderbird. Now all of my contacts and data is gone. When I tried to use the import tool I selected import from another Thunderbird installation and I can't get past the continue button.

How do I recover all of my data and contacts/addresses?

Asked by freightmaster 10 hours ago

Last reply by freightmaster 6 hours ago

Thunderbird slow startup on MacOS

I use Thunderbird on Windows and on Mac. I'm wondering why the startup time on Mac is significantly longer on MacOS. I'm currently on Tahoe 26.0.1 but Thunderbird has alw… (read more)

I use Thunderbird on Windows and on Mac. I'm wondering why the startup time on Mac is significantly longer on MacOS. I'm currently on Tahoe 26.0.1 but Thunderbird has always been a slow starter. Can I change any setting to remedy this. At the moment I have two mail accounts configured both Gmail.

Asked by LesJen 3 months ago

Last reply by LesJen 3 hours ago

Missing emails

I installed recently Thunderbird on my Apple computer. I compared the mails received from Thunderbird with the emails received from the web version of Outlook. I noticed … (read more)

I installed recently Thunderbird on my Apple computer. I compared the mails received from Thunderbird with the emails received from the web version of Outlook. I noticed that at least 3 emails, that I received with the web version of outlook, were never received by Thunderbird.

Asked by 2kv58dpcmn 8 hours ago

Trouble moving emails to Local Folders

I'm trying to move some old folders to Local Folders. They are currently in subfolders of the account, not in inbox. I've right-clicked on the folder and then selected … (read more)

I'm trying to move some old folders to Local Folders. They are currently in subfolders of the account, not in inbox. I've right-clicked on the folder and then selected move to>local folders>folder name. They disappear from the imap spot but don't show up under local folders. Can anyone help?

Asked by carolene 11 hours ago

Last reply by carolene 8 hours ago

Error message: A copy of Thunderbird is already open. Only one copy of Thunderbird can be open.

I'm trying to move my thunderbird data to a new computer. Both have TBIRD 140.6.0esr installed. Old computer is Mac OS 11.7.2, new one is Mac 15.7.3. I've copied and tra… (read more)

I'm trying to move my thunderbird data to a new computer. Both have TBIRD 140.6.0esr installed. Old computer is Mac OS 11.7.2, new one is Mac 15.7.3. I've copied and transferred the files same as Mozilla says to: (user>library>thunderbird folder to same on new computer) I keep getting this error message: A copy of Thunderbird is already open. Only one copy of Thunderbird can be open.

This is a fresh new computer, Thunderbird has never been installed. I am stuck. HELP.

Asked by 42sneakers 10 hours ago

Last reply by 42sneakers 8 hours ago

Moving Thunderbird data from Win7 machine to a Linux Mint machine.

I use Thunderbird 115.18.0 on a Windows 7 machine. I wish to transfer all my Thunderbird data to a machine running Linux Mint 21.3 which has Thunderbird 128.12.0esr. I ha… (read more)

I use Thunderbird 115.18.0 on a Windows 7 machine. I wish to transfer all my Thunderbird data to a machine running Linux Mint 21.3 which has Thunderbird 128.12.0esr. I have not been successful after many tries. Could this be because the Thunderbird revisions are different? If so, can I get 115.18.0 to install on my Mint machine? If not how should I proceed? I have already tried creating a new .thunderbird directory with ********.default directory from the other machine. I have also tried a new .thunderbird directory with a the ********default-release directory as directed by one site.

Asked by firefox1295 5 days ago

Last reply by firefox1295 8 hours ago

My trash folder

I have previously been able to view my trash folder and either empty or keep messages. My trash folder now has nothing in it, ever. Where is my trash going and why can I … (read more)

I have previously been able to view my trash folder and either empty or keep messages. My trash folder now has nothing in it, ever. Where is my trash going and why can I no longer see it?

Asked by Sherry Mayfield 12 hours ago

Meeting Invites Recently Are Not Converting Time Correctly

In the past week or so (since the holidays, perhaps), meeting invites I am getting are not converting the time correctly. I can make it work by manually editing the ics … (read more)

In the past week or so (since the holidays, perhaps), meeting invites I am getting are not converting the time correctly. I can make it work by manually editing the ics file and changing the first TZID from America/Chicago to US/Central I. The screen SHOWS the correct time (image atached) , but it imports as it the time was UTC

If the DTSTART and DTEND are set to US/Central it doesn't work. The issue is it would seem that the user is creating these with the webmail version of Rackspace email, which he has done for YEARS with no issue. Did something change as of recent that would make this format no longer work?

I have to export every one of his meeting invites (and several other people not using rackspace) and make that change at the top to make this import correctly.


BEGIN:VCALENDAR PRODID:-//Webmail//emailsrvr.com calendar//EN VERSION:2.0 CALSCALE:GREGORIAN METHOD:REQUEST BEGIN:VTIMEZONE TZID:US/Central BEGIN:DAYLIGHT TZNAME:CDT DTSTART:20260308T020000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 RRULE:FREQ=YEARLY;INTERVAL=1;BYDAY=2SU;BYMONTH=3 END:DAYLIGHT BEGIN:STANDARD TZNAME:CST DTSTART:20261101T020000 TZOFFSETFROM:-0500 TZOFFSETTO:-0600 RRULE:FREQ=YEARLY;INTERVAL=1;BYDAY=1SU;BYMONTH=11 END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:6c27a39585ce5041bc8d09d947515f48f3366ce5 DTSTART;TZID=America/Chicago:20260109T123000 DTEND;TZID=America/Chicago:20260109T130000 DTSTAMP:20260108T115204Z CREATED:20260108T115203Z LAST-MODIFIED:20260108T115203Z ORGANIZER:MAILTO:REDACTED ATTENDEE;PARTSTAT=WAITING;CN=Mike Chytracek;CUTYPE=INDIVIDUAL;ROLE=OPT-PART

ICIPANT;RSVP=TRUE;X-NUM-GUESTS=2:MAILTO:REDACTED

SUMMARY:Test Invite DESCRIPTION:Testing\, is this 12:30pm CLASS:PUBLIC STATUS:CONFIRMED TRANSP:OPAQUE END:VEVENT END:VCALENDAR

Asked by mike chytracek 14 hours ago

Last reply by mike chytracek 13 hours ago

Deleted Items Remain Greyed Out

Using IMAP deleted items remain greyed out. Have tried all suggestions: emptied trash, repaired inbox, checked subscriptions, set expunge. Nothing worked. Am I missing so… (read more)

Using IMAP deleted items remain greyed out. Have tried all suggestions: emptied trash, repaired inbox, checked subscriptions, set expunge. Nothing worked. Am I missing something? All help appreciated. Don't think AOL server is removing the deleted items.

Asked by Rontpa 13 hours ago

TB 146.0.1 Keeps reverting to Manual Spam Sorting

Hello, I run Thunderbird 146.01 under Windows 11 Version 10.0.22631 Build 22631... TB pulls messages from a POP Server. Though I have tried many fixes TB keeps revertin… (read more)

Hello,

I run Thunderbird 146.01 under Windows 11 Version 10.0.22631 Build 22631... TB pulls messages from a POP Server.

Though I have tried many fixes TB keeps reverting to requiring that I manually run both Spam Sorting, and Filter Sorting, usually after running these functions automatically for about a week.

Might someone suggest a fix that will have some lasting benefit?

Many thanks,

Lothar

Asked by lotharkrepke 1 day ago

Last reply by lotharkrepke 14 hours ago

Moving Bulk Folder

Hi. Somehow, in Thunderbird Mail, I moved the "Bulk" folder into the "Trash" folder and now I can't reverse that. Some of my mail is going to the "Bulk" folder and I'm fo… (read more)

Hi. Somehow, in Thunderbird Mail, I moved the "Bulk" folder into the "Trash" folder and now I can't reverse that. Some of my mail is going to the "Bulk" folder and I'm forgetting to check that, thus missing emails. Is there a way to move that "Bulk" folder back where it belongs? thanks in advance

Asked by vernsgirl57 2 days ago

Last reply by vernsgirl57 14 hours ago

Email not read flag is resetting when compressing inbox and other folders

When I let thunderbird compress the inbox and other folders, the not read flags on all new emails get reset as if I have read all of the new emails. Compressing the inbox… (read more)

When I let thunderbird compress the inbox and other folders, the not read flags on all new emails get reset as if I have read all of the new emails. Compressing the inbox and other folders should have no effect on the flags showing a message has not yet been read. That only makes sense. The not read flags getting reset started happening several versions before 145.

Asked by rbhall52 2 weeks ago

Last reply by rbhall52 1 day ago

rogers taking control of my email

I have had my @yahoo.ca email for many years. I have always used Thunderbird to retrieve my email and read it locally on my desktop. Recently when Thunderbird launched Ro… (read more)

I have had my @yahoo.ca email for many years. I have always used Thunderbird to retrieve my email and read it locally on my desktop. Recently when Thunderbird launched Rogers take over and wants me to lo in to rogers. It is not a Rogers.com email address, it is a yahoo.ca email address.

Why has Rogers taken over my email.

I can still access my email on the web at the yahoo.ca website, but I want it back in Thunderbird as well.

john_f_burke@yahoo.ca

Asked by john_f_burke 2 weeks ago

Last reply by john_f_burke 1 day ago

The server couldn't retrieve message - retrieval failed using the IMAP4 protocol

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server. The server couldn't retrieve the following message: Subject: "<R… (read more)

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server.

The server couldn't retrieve the following message:

Subject: "<Removed for PII>"

From: "Not available" ("Not available")

Sent date: 10/31/2024 2:25:02 PM

The message hasn't been deleted. You might be able to view it using either Outlook or Outlook Web App. You can also contact the sender to find out what the message says.

I have 2 personal email accounts: Outlook and Gmail. My client is Thunderbird. Running Win11 25H2. Far as I know, problem began recently. This is a screenshot of some messages from TBirds TRASH folder.

User's image (In images) Thunderbird just tried to fetch emails. Got a notification that it could not get messages, this time from GMail.


What does this mean? Outlook/Gmail servers or Thunderbird? What do I need to do?

Asked by PathMan 4 weeks ago

Last reply by PathMan 1 day ago

All of a sudden any AOL email with an attachment is not being forwarded to Thunderbird

Have been forwarding all my AOL mail to Thunderbird for years without problem. About 2 wks ago, email with attachments stopped being forwarded. Emails without attachme… (read more)

Have been forwarding all my AOL mail to Thunderbird for years without problem.

About 2 wks ago, email with attachments stopped being forwarded. Emails without attachments are forwarded without problem. AOL says nothing changed on their end although I noted that the "Forwarding" tab no longer appears on their mail choice menue.

Asked by martgorn 3 days ago

Last reply by martgorn 2 days ago

Why/how are older emails disappearing from the Inbox?

Why are older emails disappearing from the Inbox? It didn't do this when I was using Windows 7SP1. Now I have Windows 11 and it seems the Oct and Nov emails I had have d… (read more)

Why are older emails disappearing from the Inbox? It didn't do this when I was using Windows 7SP1. Now I have Windows 11 and it seems the Oct and Nov emails I had have disappeared. Only Dec emails are in the Inbox.

Asked by JudEric 2 weeks ago

Last reply by JudEric 2 days ago