Right-clicking Junk folder only stalls Thunderbird for several seconds

I noticed this morning that my Thunderbird tree no longer had a Junk folder. I restarted the program and Junk appeared, with stuff in it, but right-clicking the Junk fol… (read more)

I noticed this morning that my Thunderbird tree no longer had a Junk folder. I restarted the program and Junk appeared, with stuff in it, but right-clicking the Junk folder no longer brings up the usual list of options, including Empty Junk. Instead, right-clicking seems to temporarily slow-down or 'hang' Thunderbird, a condition it does recover from in 10 seconds or so. I can open the Junk folder, select all messages and delete them, but something isn't right. Any ideas, anyone?

Update: Realized I didn't mention the version I was running, it was 133.0.3, under Windows 10, but when I opened Help to find this I was invited to do an update... so I did. When the 'update' was complete, I checked and am now running 128.6.0esr (64-bit). That seems strange. Oh, the same Junk problem persists under the 'new' version.

Update #2: Evidently the drop-down menu does eventually appear, if you just wait for it... anywhere from 5 seconds to 30 seconds or so. Normally the right-click is instantaneous. What could have happened, I wonder?

Asked by Electrojim 2 months ago

Last reply by Electrojim 33 minutes ago

Thunderbird

Hello, dear volunteer! I am experiencing a problem with Thunderbird (Version 128.8.1esr, 64-bit) in that I am unable to use it to send… (read more)

Hello, dear volunteer!

                                   I am experiencing a problem with Thunderbird (Version 128.8.1esr, 64-bit) in that I am unable to use it to send messages.  Regardless of the message length (whether long or short),  I consistently receive back the same error diagnostic, as shown in the image I have uploaded.
    Could you please help me with this issue?
     Thank you!
                          Armando

N.B.: For the time being, I have no trouble whatsoever in receiving messages.

Asked by ArmRen 1 hour ago

Cannnot open emails in specific folder

I am automatically filtering messages using the message filter feature. I cannot open emails that have been sorted into a specific folder. The email list is displayed in… (read more)

I am automatically filtering messages using the message filter feature.

I cannot open emails that have been sorted into a specific folder. The email list is displayed in the tree on the left, but when I click on the relevant email, the message pane on the right remains completely blank. Although the email has been received, I cannot read its contents at all.

Even if I double-click the email in the list to open it in a new tab, the contents are still not visible.

Emails sorted into other folders display without any issues. I tried right-clicking the affected folder → Properties → Repair Folder, but the issue remains.

Is there a way to fix this?

Asked by detectivekounan 1 day ago

Last reply by detectivekounan 1 hour ago

Password worked fine on my old Dell, Win 10

I installed Thunderbird on a new PC Win 11. I can not access passwords. In Firefox I can not configure Thunderbird in email link to this page. Regards, Boris [email]@ve… (read more)

I installed Thunderbird on a new PC Win 11. I can not access passwords. In Firefox I can not configure Thunderbird in email link to this page. Regards, Boris [email]@verizon.net

Asked by Boris 7 hours ago

OAuth2 with Google workplace works with Windows but not with Linux Mint

My host institution recently made a contract with Google and now we all use Google Workspace; our institutional e-mail server (Zimbra) is replaced with GMail. My full em… (read more)

My host institution recently made a contract with Google and now we all use Google Workspace; our institutional e-mail server (Zimbra) is replaced with GMail. My full emailadress is the username, and then Google forwards one to a log-in-page of the institution via OAuth2.

At the institute I use Thunderbird on WIndows, and it is able to access the new account, as expected.

But here at home, where I use Linux Mint (Ubuntu/Debian based), also with Thunderbird, it doesn't work. I think the configuration is correct (it is identical to the one I use at the workplace) (first attached screenshot)

But when it's supposed to open the institution's authentication window, it gets stuck in a previous step, which is the Google window that should pass/redirect to the institutional log-in window via oAuth2. (second attached screenshot)

But instead, from here it goes to an unknown error, according to Google. (third attached screenshot)

I don't know what functionality I possibly haven't installed or activated in Thunderbird here at home, but which is functional on Windows? Or whether some security/privacy switch of Thunderbird or Linux' firewall or whatever, is 'on' and is blocking the redirection to the third-party log-in window?

How do I (in)activate or change what needs to be (in)activated or changed? Any ideas? Where can I look for this information? I scanned the questions on OAuth2 here, and none seemed related to what I experience.

It's important for me that I access my work email from home. Please help.

Asked by tsepati 2 hours ago

unable to open the summary file in many folders

Unable to open the summary file for [Gmail]/Sent Mail on myemail@gmail.com. Perhaps there was an error on disk, or the full path is too long. I am plagued with this erro… (read more)

Unable to open the summary file for [Gmail]/Sent Mail on myemail@gmail.com. Perhaps there was an error on disk, or the full path is too long.

I am plagued with this error message on various accounts. The folders have opened before and it exists on the Gmail website application.

The SSD is fine with plenty of available space. Over twice needed by the system.

The profile folder is 65GB. Can Thunderbird handle that much data storage?

Baffled john

Asked by John 3 hours ago

Thunderbird Folders Deleted

When Thunderbird did an update on my computer to vr.128.8.0 (Nubula) in February, my Thunderbird Contact list and Folders were deleted. Why did this happen and how can I … (read more)

When Thunderbird did an update on my computer to vr.128.8.0 (Nubula) in February, my Thunderbird Contact list and Folders were deleted. Why did this happen and how can I restore my Folders & Contact list?

Asked by cburnett1 3 hours ago

Thunderbird POP

I am using POP mail on Thunderbird android. Is there a setting which will cause messages I have read to be deleted from server? In Thunderbird for Linux I can untick "Lea… (read more)

I am using POP mail on Thunderbird android. Is there a setting which will cause messages I have read to be deleted from server? In Thunderbird for Linux I can untick "Leave message on server" in account settings but I cannot find a similar setting in Thunderbird for android. Version 8.2 Thank you Donald Aitken

Asked by Donald Aitken 4 hours ago

missing options

I had an update several nights ago. Last night when I went to check emails, on the left side of my emails, some of my options are missing, sent, drafts, trash, unsure of… (read more)

I had an update several nights ago. Last night when I went to check emails, on the left side of my emails, some of my options are missing, sent, drafts, trash, unsure of others. I do use these options, would love to have them back!! My hubby & I have both looked at everything we can think of while in Mozilla Thunderbird, but not finding how to get these options back. Any help would be greatly appreciated! Thank you!

Asked by Julie Moore 4 hours ago

Has anyone else had a prroblem with Firefox after latest MacOS update to 15.3.2

Since the latest MacOS update to 15.3.2 I have had a consistent problem with Thunderbird. After the computer has been asleep for long periods (e.g., overnight), emails I … (read more)

Since the latest MacOS update to 15.3.2 I have had a consistent problem with Thunderbird. After the computer has been asleep for long periods (e.g., overnight), emails I want to send will not recognize the outgoing server. When I quit T-bird and restart the problem is gone. This is true for 5 email addresses on two servers - one of the servers is an @att.net address hosted on Yahoo. The problem doesn't happen after short periods of computer sleep. I'm on an M4 Macbook Pro.

Asked by dpauker 11 hours ago

Last reply by dpauker 4 hours ago

What resources (CPU, storage, RAM) would improve Thunderbird's performance the most from an upgrade ?

I am upgrading a desktop PC and have the opportunity to customize its components specifically aiming at improving and increasing Thunderbird's performance. In addition t… (read more)

I am upgrading a desktop PC and have the opportunity to customize its components specifically aiming at improving and increasing Thunderbird's performance.

In addition to any software tweaking, what resources or combination of resources would contribute the most to increasing Thunderbird's performance ? Can I use RAM to cache some or all storage activity ?

The current profile and mailbox (IMAP) are >60GB.

Any suggestions would be appreciated.

Asked by Fabián Rodríguez 8 hours ago

Last reply by Fabián Rodríguez 5 hours ago

Unable to send e-mails. Get message "An error occurred while sending mail. ...."

I am unable to send e-mails! I get the message "An error occurred while sending mail. The mail server responded: <susann.mitchell@community-resource.org.uk> too m… (read more)

I am unable to send e-mails! I get the message "An error occurred while sending mail. The mail server responded: <susann.mitchell@community-resource.org.uk> too many recipients in last hour.

Please check the message recipient "susann.mitchell@community-resource.org.uk" and try again."

This has only occurred in the last two days and I have not changed any settings. One day working - next not working!!! How do I get back to normal operation, please? Roy

Asked by pembridge 10 hours ago

Last reply by pembridge 5 hours ago

How to create FILTERS for incoming emails

If this is possible, how do I create filters for incoming emails from specific writers and/or subjects to go directly to specific folder/sub-folders? (I'm looking throu… (read more)

If this is possible, how do I create filters for incoming emails from specific writers and/or subjects to go directly to specific folder/sub-folders? (I'm looking through the info here, but haven't come across this.)

Asked by Kami Scott 6 hours ago

Trying to import takeout zip files (I have mbox files) into a new email account.

I am trying to import mbox mail files already downloaded from one gmail account into a new gmail account. I am getting this message from Thunderbird: "import failed unexp… (read more)

I am trying to import mbox mail files already downloaded from one gmail account into a new gmail account. I am getting this message from Thunderbird: "import failed unexpectedly, more information may be available in the Error Console". I opened the Error Console but cannot understand the gibberish (code!) that shows up! HELP???

Asked by Avi Munro 6 hours ago

why is my email being sent to IBM Trusteer Support?

why is my email being sent to IBM Trusteer Support? I am using Thunderbird V128.8.0esr (32-bit) and Windows 10 Edition Windows 10 Home Version 22H2 Installed on ‎2020-‎… (read more)

why is my email being sent to IBM Trusteer Support? I am using Thunderbird V128.8.0esr (32-bit) and Windows 10 Edition Windows 10 Home Version 22H2 Installed on ‎2020-‎06-‎10 OS build 19045.5487 Experience Windows Feature Experience Pack 1000.19061.1000.0 When I return mail to person, it also goes to IBM Trusteer Support <user.support@trusteer.ibm.com>. Can you tell me why?

Asked by subdla 6 days ago

Last reply by subdla 7 hours ago