Thunderbird Support Forum

Hi,

This question was asked three years ago by someone else but the thread is archived. I have this problem too and it is particular to editing an e mail. It occurs even if the pasted section is only one word, and it does not go beyond the line-break.

I control X the word or words I want to move, I place my cursor where I want them to appear and they appear on the line below, taking the following text with them. This means deleting the space back to the line above, then hitting enter to put the rest of the text back where it should be.

I can't be alone with this, surely?

I am on windows 10. My Thunderbird was upgraded automatically from 91.11.0 to 102.0. I've lost all my emails, folders, accounts, and profiles, including Giganews (usenet). I tried re-installing TB 91.11.0 and restoring my profile folder, but I still cannot access my old folders, accounts, or profiles.

What did I do wrong? Is there any way to get back to a working Thunderbird? I have numerous backups of my old Thunderbird profile folder.

The wonderful CardBook addon has always been able to connect to iCloud Contacts without any issue, but Thunderbird never has. https://gitlab.com/CardBook/CardBook/-/tree/master

Now Thunderbird 102 supports CardDAV protocol, but iCloud still does not work.

Username: chris@theduncans.us Location: https://contacts.icloud.com Password: [app-specific password generated in iCloud]

Result: "Failed to connect"

I've been using Thunderbird for decades, mostly on a PC, and never had serious issues. I did use TB on an old white MacBook (ca. 2010) and had no serious problems there either.

But, I recently got an M1 MacBook, and the space bar basically doesn't work as advertised when I'm composing an email message. That is to say, I can't insert spaces between words when I type a word followed by hitting the space bar and then moving on to the next word. Nope, all words are joined in a single line. I weird work around is to type opt+space or shift+space. Since I've been touch typing for more than 60 years, reverting to such slowness is not an option. I've been composing emails in textPad and then copying and pasting the messages into the TB composition window, but this is a stupid approach. I've also had this space bar issue on occasion with MS Word, and I think, EverNote. I'm guessing it's an Apple problem, but I figured some smart TBer might have come across this problem and might know a fix.

Thanks in advance,

    larry p

Hello,

I have migrated to release 102, and I am trying to setup an account that it was already working, in a domain that uses Google Workspace, but Thunderbird does not know it, and I do not know how to tell it so. Consequently, I had to setup my account manually, in advanced mode, so to set authentication to OAuth2 (for IMAP, I cannot do it for SMTP). Yet, the Google window is not displayed, and Thunderbird tells me that it failed to get my email.

So I when to the Google API Console, and there are services there enabled that worked, so I do not know what to do.

I'm not sure when this started, because I don't do a lot with GMail, but I just noticed that Thunderbird 10.2 will not download from GMail. I have GMail set to download POP/IMAP, and TBird is set at OATH2. TBird does not appear to even attempt to access GMail.

When we delete emails they used to be stored in a deleted file.Now once we delete an email they disappear not sure what happened to the deleted file.Can this be restored?

I have a mail account at me.com. I am trying to set up that account in Thunderbird. I put in my me.com address and the password I use to get on icloud. (I can see my emails on icloud mail sing that same information.) For some reason, Thunderbird is not accepting that password so I can't get the account set up in Tbird. I'd appreciate any advice you might have to offer me.

In last 24 hours or less I upgraded to 91.11.0 and now I have 102! Question is will Thunderbird 102 support TLS 1.2 or higher when used with Ionos. And why am not able to sync all emails in sub folders in my account with Ionos. I know it is a Ionos question but they have not yet answered my question.

I have been using Thunderbird for 25 years now. I downloaded latest version this afternoon but have no clue how long it has been available or what version I had prior to downloading 91.11.0 I use imap.ionos.com and smtp.ionos.com for a really long time. Problem is I had a lot of subfolders with many emails in each one I can see on my ionos.com log into site using Firefox but not anymore with Thunderbird 91.11.0 and current version of Firefox. There are only like 5 usual folders of I received an email from ionos yesterday saying.

Below is from Ionos to me and my email account.

"One or more of your devices or email programs are currently accessing our email servers unencrypted or using the TLS 1.0 and TLS 1.1 encryption protocols. This includes connections using SMTP (for sending emails) and/or POP3/IMAP (for receiving emails). Both unencrypted access and connections using the outdated TLS 1.0 and TLS 1.1 encryption protocols no longer meet current security standards. To protect your email communications, these connections to our email servers will no longer be possible as of 08/09/2022. What does this mean for you? The following email accounts were accessed without encryption: my email address is here *****@*******.com I block letters and numbers. Please make sure that encryption (SSL/TLS) is enabled in your devices or programs. We have summarized how to adjust the settings for some popular email programs in the IONOS Help Center. The following email accounts were accessed with TLS 1.0 or TLS 1.1:

• • • • • • @********.com

For email connections between your devices or programs and our email servers to continue working after deactivation, they must support TLS 1.2 or higher."

I really like Thunderbird. Please tell me what is wrong and how to fix. And I called Ionos.com and they could not help with Thunderbird or with TLS 1.2 or higher. Please

I have been using Thunderbird for 25 years now. I downloaded latest version this afternoon but have no clue how long it has been available or what version I had prior to downloading 91.11.0 I use imap.ionos.com and smtp.ionos.com for a really long time. Problem is I had a lot of subfolders with many emails in each one I can see on my ionos.com log into site using Firefox but not anymore with Thunderbird 91.11.0 and current version of Firefox. There are only like 5 usual folders of I received an email from ionos yesterday saying.

"One or more of your devices or email programs are currently accessing our email servers unencrypted or using the TLS 1.0 and TLS 1.1 encryption protocols. This includes connections using SMTP (for sending emails) and/or POP3/IMAP (for receiving emails). Both unencrypted access and connections using the outdated TLS 1.0 and TLS 1.1 encryption protocols no longer meet current security standards. To protect your email communications, these connections to our email servers will no longer be possible as of 08/09/2022. What does this mean for you? The following email accounts were accessed without encryption: my email address is here *****@*******.com I block letters and numbers. Please make sure that encryption (SSL/TLS) is enabled in your devices or programs. We have summarized how to adjust the settings for some popular email programs in the IONOS Help Center. The following email accounts were accessed with TLS 1.0 or TLS 1.1:

• • • • • • @********.com

For email connections between your devices or programs and our email servers to continue working after deactivation, they must support TLS 1.2 or higher."

I really like Thunderbird. Please tell me what is wrong and how to fix. And I called Ionos.com and they could not help with Thunderbird or with TLS 1.2 or higher. Please.

I recently returned from vacation and after being gone two weeks I noticed the three Gmail accounts that I use Thunderbird to access were missing some of the inline graphics that I could see if I went to Gmail directly. At login I am receiving a Secure Connection Failed message each time I get into Thunderbird. It seems I'm getting all my email, just not some of the inline graphics on individual emails. I've received messages from Mozilla saying an update to Thunderbird was available however, when I click update, I receive the Secure Connection Failed message again. Today I physically downloaded the most current version of Thunderbird (102.0 64 bit) but after the install, nothing relating to the inline graphics had changed. Based on an article that I saw under Mozilla Support - Thunderbird ("Automatic Conversion of Google mail accounts to OAuth 2.0 Authentication") I also checked some of my settings. I verified that all three of my Gmail accounts that I use Thunderbird to access utilized OAuth2. The field Accept cookies from sites is checked. The javascript.allow.mailnews is set to "true". In Saved Passwords I see oauth entries for each username in the form of oauth://accounts.google.com(https://mail.google.com/ …).

If anybody could provide some assistance, I sure would appreciate it. Thanks

I just updated to 102 and lost calendar. I tried instructions from your help page. Got as far as "extensions.installedDistroAddon.{e2fda1a4-762b-4020-b5ad-a41df1933103}". What I see is that boldface in a box with True further to the right and then a toggle and delete icon. When I right click I only get a box that says copy, paste or select all, with select all being the only option available. I tried toggling to false and then continuing. When I go to the add on manager and select extensions, there are none listed. I tried restarting Thunderbird at that point, but the calendar is still not showing my info. Help!

Hi there. I have just stared getting the message "connection to server was reset" when I try to download e-mails on my pc. I can send OK on the pc and receive and send on my iphone. My wife's computer on same network across the room also using Thunderbird is downloading fine. I have tried all the suggested fixes on your website to no avail. Any fresh ideas? Many Thanks, Jim

I am on TB 91.11.0. It crashed a few minutes ago and now I can't start it. I have rebooted my PC. Doubleclicked on the TB icon, and it does show in the App List in Task Manager. I have never had anything happen like this before. Looking in the crash/events folder I can see that a report was made and uploaded. If it helps I can attach the crash report. How can I get TB going again? My whole life is in there.

Please any ideas?

Scott

My TB profile is on my home NAS, which has worked fine until I installed TB 102 (64-bit). Now when I enter my account password and check the Save Password box, login to the account fails and the password is not saved. I can access my accounts if I don't check the Save Password box.

I've tried deleting the key4.db and cert9.db files. While they are recreated, it doesn't fix the problem. There are no file called "logins*" in the profile directory, which I've seen mentioned in previous discussions of this type of problem.

I used Sysinternals PROCMON to try and get some idea what's going on; i.e., what files are referenced when saving passwords. I did notice repeated attempts to read key4.db at offset 24 , length 16 which always failed with NETWORK_ERROR. Other accesses to key4.db succeeded.

I have programming experience and am willing to use the Debugger under Developer Tools. I just have no idea what to look for.

Thnk you for any suggestions you can provide.

now i can't download a bunch of email messages from thunderbird to my desktop as individual pdf files like i've been doing for years, looks like they may want to download all messages to one pdf file??? not sure what they're waiting for but it's not like it was before the upgrade i'm still waiting for the fix to show me the progress of saving my files from thunderbird to my desktop if i select say 50 email messages it used to show me the progress of saving them so i'd know when it was done now i've got to got back & forth from my messages to my folder where it's putting the files to see the progress, very inefficient & confusing any help would be loved & welcomed

Trying to move from normal authentication for Office 365 POP account to OAUTH2, and the window that opens to authenticate is rendered with a bunch of bugs. Any idea if this is Thunderbird or Office 365's problem? Or how to resolve?

When I upgraded from 101 to 102 on the first restart TB "Lost" several folders and some filters were disabled (referring to those folders.)

The folders appeared in the folder list on the next restart but mail for them was not filtered correctly and a msg "Folder not found" displayed (not exact text).

Restarting TB the folders were found but the filters not reactivated.

Richard

Good Morning, For my business I ship packages via Endicia.. Once a shipping label from Endicia has been created for an order we then right click on the customers name and select send a tracking email..

Now our Thunderbird has an email ready to go, but its sitting there.. we have to leave whatever we are working on and go to Thunderbird and hit send on the email.. when you have 500 orders its an extra step we are hoping there is a way to rid ourselves of.

Is there a way to go into Thunderbird and tell it to automatically send those emails without having to click send on each one?

Thank you for your time with this.. Amy