Thunderbird Community Forum

My 'sent', 'All Mail', 'Spam'; and 'draft' and 'templates' folders in my gmail account in Thunderbird have suddenly disappeared My other account looks fine, as is my husband's account I have deleted the account from thunderbird and reloaded it but it remains the same. My gmail account on my ipad and iphone still have the all correct folders in place Can you help please - ?

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to recreate it again. How come?

Hello everyone,

I haven't really found anything that helped me with my issue on the web, so I hope it's okay to pose my question here. So I've been using Thunderbird on my laptop (currently Win10) for about ten years (latest version is installed). Over time, the folder in AppData\Roaming has been growing quite a lot, until it reached about 46 GB. Since I always had enough space on my hard drive, this never concerned me. At some point, however, it started to strike me as unnormal how much data has accumulated, since while I have indeed a lot of emails saved locally (the server type is POP, my email provider deletes the emails from the server after some time, but they are saved on my computer), most of them should only amount to a few KB.

I found out, then, that the automatic compression was not activated, so I manually compressed all my folders. This helped: The Thunderbird folder shrunk from 46 to 30 GB. It's not as much as I hoped, however. Even 30 GB seems wildly exaggerated.

So does anyone have ideas what I could do to reduce it further? I have analyzed the folder structure using WizTree and can see that by far the biggest files are the inbox files (I am using several profiles at the same time, the biggest inbox amounts to almost 8 GB, then there is another one with 3 GB).

What confuses me additionally (and might be part of the problem) is that there are more subfolders in th "profiles" folder than accounts that I'm using. Could it be that Thunderbird has created redundant folders (or there has been a problem over the years causing this)? And how can I find out which folders I still need?

Thanks in advance!

j 'en peux plus de ces nouvelles version, tu m'étonne qu' il risque de disparaitre ! alors mon profils est sur D depuis 1 milliard d années, je change de disque dur, je transfert le profil assigne la lettre D au nouveau HDD et hop plus rien à l allumage du pigeon ! je recrée un profil transfert les ancien dossiers ..ect... (comme j ai toujours fait depuis le paléolithique environ. mais niet, désinstalle , réinstalle, V128 marche pas , V115 marche pas..... ça souplesse était sont principal atout, ben alors on change..... je crois que je vais chercher une alternative ! en attendant si vous avez un conseil !! merci de votre aide

Hi, I am wondering why I have to close Thunderbird and reopen to get my emails. If I don't get emails for a few hours I close and reopen and there they are. I am running Windows 11, using Comcast/Xfinity, Port 993 and Port 465, SSL/TLS. What should I change or do so I get my emails immediately when they are sent to me? Thanks-In-Advance. Marc

Hello, I have read various post saying the profiles folder is %APPDATA%\Thunderbird\Profiles\ but on my side I have many folder, and it can explain why when I use a backup tool, I loose all my e-mail. I have - C:\Users\Me\AppData\Local\Thunderbird\Profiles - C:\Users\Me\AppData\Roaming\Thunderbird\Profiles - C:\Users\Me\Administrateur\Application Data\Thunderbird\Profiles

And how to have only one ? I have tried to edit setting to use only C:\Users\Me\AppData\Roaming\Thunderbird\Profiles but the application refuse it.

Tbird ver 91.13.1 Desktop Win 11 Pro ver 23H2, upgraded from Win 10.

Scrollbar disappeared for no apparent reason about five days ago when composing emails.

I'm also working an older draft and it's still functional, as it is on replies to received messages that have scrollbars.

I have gone to Troubleshooting Mode and restarted, disabled add-ons and restarted, no effect.

I also verified that scrollbars were enabled, to no effect. On second thought, I went into the registry and found that the Dynamic Scrollbars actually DID have an incorrect value of (0). Changing it to (1), closing out, and restarting also had no effect. Are there other scrollbar values that should be adjusted?? I hate that nearly-invisible Windows scrollbar that has to be pulled out when needed. Could that possibly be related, or is there a patch for that?

How do I save all my emails, drafts, and sent messages if it's necessary to delete and reinstall the same version? I have one active yahoo account and one hotmail that's no longer active, but I want to save the contents.

I don't want to upgrade to 102, which comments seem to imply may have undesired changes. It seems that every upgrade requires research to disable unwanted features or glitches.

I need that scrollbar to navigate messages as I revise them, not having it is just Not Acceptable.

Thx in advance, J_

When retrieving/syncing mail from my imap account, the counter for incoming mail is always wrong, it says it is retrieving 4 out of 2 or 8 out of 1. Already tried the repair function, but that didn't help. Any ideas?

Thunderbird v. 115.14.0.

I have 3 calendars in my Lightning calendar interface. Two are stored locally, one is labeled "Home", the other is "Recurring". I also have a Google calendar named "Shared". I can create and save events into any of these calendars and I can move events between calendars using the context-click "Edit". But if I receive an invite in email, when I accept it I am offered only the choice of "Home" and "Recurring". I cannot save it to "Shared". When I open the event, I am not offered a choice of calendar. I believe in the past I could accept invites into the "Shared" google calendar, but I might be wrong about that.

128.6.0esr (64bit) on Win11

I have a new laptop and I'm trying to set up my Thunderbird account. I have it all set up on my old laptop which I cannot not turn on. I can't access some passwords from the old laptop, etc. I use OPTIMUM as my email.

I am in need of "transferring" my T-Bird acct from my old to new laptop. Is it possible to bring over all the folder I have already created?

BTW, I tried to enter a new password on my new laptop but I get a 'failed' msg each time. It's all going in circles.

I hope my question makes sense.

Thank you! viggy1121

When I try to print a message with a long paragraph, the font size is reduced so the longest paragraph fits on one line - long lkines are not folded. Often the font is tiny and the printout is useless - is very hard to read. How do I fix this?

I have the problem that Thunderbird leaves the "Status" of a newly created event as "Not specified". This causes events to automatically be marked as "Tentative" when I edit them on another device/app, to which in turn they will be displayed darker in Thunderbird.

Since the process of changing the status of an event is not exactly fast and easy in Thunderbird (Double click > Edit > Options > Status > Confirmed > Save and Close), I am looking for a way to automatically mark events I create as "Confirmed". I don't use attendees or anything. I just want to organize my reminders.

I can't find anything about this on the forum or the internet in general, so any help or different solutions would be appreciated. Thanks!

Hello I'm trying to transfer and open a thunderbird email-account that belongs in its origin to 1und1 in Germany. After i installed thunderbird on my notebook the assistant finds my account at 1und1 but it fails opening an email-account on this device

Hello, Since this morning Thunderbird asks for my password everytime I click on my email logo to look at my emails. When I enter the password I can have access to my emails which semm to come in normally. If I close Thunderbird down and come back two minutes later it asks for the password again and so on. Can someone tell me how I can stop this ? Thank You. P.B.

Search in Thunderbird. If I search for a word such as "availability" it returns results for "available" with or without double quotes. It's a bit unhelpful that there isn't a way to force search only for what I am looking for, so I end up getting search results for the wrong thing.

Would be nice to have a wildcard search such as "availab*" which would be more intuitive.

How do I ensure it searches exactly for what I want, and not interpret my search keywords?

Cheers, Tom

Hello I can't synchronize my agenda with my adress on "laposte.net" I am now synchronised with my adresse "gmail" but I want to quit. I don't find any aid in the FAQ Somebody can help ?

Thank you

Robert Crémieux

Hi, I use Dark Mode in TB. The Unread messages in the Inbox show bolded in White (not that easy to identify) and I would like to have them show a different bolded color .... until they are read.

Any ideas welcome ........... & thank you for your help ............. Joe