Firefox Community Forum

Hello, I have installed the latest Firefox on my Windows 11 desktop PC. I have created a shortcut to Firefox in the start menue Since a few week, I observed that I had to invoce Firefox twice in order to get is running once. The same happens if I double-click on firefox.exe in the intallation folder (C:\Program Files\Mozilla Firefox): After the first double-click, the windows activity circle appears for a few seconds and then dissapears again (without staring Firefox). After the second double-click, Firefox starts immediately.

I can repeat this several times.

• first double click > nothing happens
• second double click > Firefox starts
• closing Firefox
• third double click > nothing happens
• fourth double click > Firefox starts
• closing Firefox
• fifth/seventh/... double click > nothing happens
• sixth/eigth/.. double click > Firefox starts

I have no idea what might have gone wrong. Any suggestion from the community is appreciated. Best,

After installing update 147.0, when watching videos on YouTube or twitch, artifacts appear on the monitor and an error message appears stating that your driver has been restored to its default value. In version Firefox 146.0. There were no such problems, and in general there were no such problems. But my graphics card is not a new AMD Radeon R7 250X 1gb. Version 147.0 states that "Improved video playback performance on systems with AMD GPUs by enabling zero-copy playback for hardware-decoded video where supported, bringing them to parity with Intel and NVIDIA GPUs." I think the reason here is the incompatibility of either drivers or with encoding support on old video cards, I hope that the developers will fix this problem for me.

I am using Firefox 146.0 (64 bit), canonical-002 - 1.0 on Kubuntu 24.04.

The browser will not store credit card information. If I enter correct information into a Web site, Firefox correctly queries whether I want to save this information. Clicking "Save" closes the dialog but when I look at "Manage payment methods" in Settings nothing is saved. Attempts to enter the information at this point fail as well. Note that the check box "Save and autofill payment info" is set.

I tried updating Firefox and it failed me. At the end of the day of work I did an automatic update. I shutdown my computer and the next day Firefox worked intermittently as in it would load pages and some it wouldn't load. I thought it was my internet connection and verified in another browser. The internet connection was okay, it was a Firefox issue. Then I notice the Firefox icon was a generic icon. I'm now lost all my bookmarks, which I thought I had in Firefox sync and open windows / tabs. This is a bit frustration that Firefox failed like this and caused me to lose data.

Hi,

When I type map into address bar, maps.app.goo.gl becomes the autofill. I'd want to delete it. However, shift-delete does not take effect. I checked history and did not find it.

How can I delete it?

Thanks

Hello, I just completed a wipe of my whole device, beforehand I obviously signed up and synced up my Firefox account to keep my boomarks and data. After reinstalling Firefox I managed to sign in, sync up and get my bookmarks back - great. However after reopening of the app they were gone again and when checking back-ups the only available one was from after the "automatic wipe". I quickly checked my mobile Firefox app as well - it still showed a bigger of number of bookmarks so I had hoped they stayed at least there but after entering the folder they appeared empty and then gone completely after re-entering. Please if possible assist, it seems like Firefox decided to overwrite this data so maybe it's still somehow recoverable as these bookmarks have been collected over the years. Thank you in advance.

When I opened a new Firefox page it contained links to more or less interesting articles in newspapers. For some reason I had to reset Firefox, now everything works fine again. But the links to articles are gone and I have no idea how to get them back. Any hints?

For the last couple of days, the address bar on the web apps that I've installed to my taskbar has been shrunk to about a third its usual length. I don't have flexible space put anywhere on my toolbar, and the problem is only on the sites I've put in the taskbar, not in regular browser windows. Is there a way to fix it, and get it back so it reaches all the way to the extension icons?

I'm using Firefox 147.0.1 on Windows 11, Version 25H2, Build 26200.7623, if that helps

Bonjour, Je vous contacte par rapport a firefox. Mon problème étant que la dernière version de firefox sur mon ordinateur ne fonctionnait plus du tout. J'ai du désinstaller l'ancienne application et installer la nouvelle. Mais j'ai tout perdu, y compris mes mots de passes, mes marques-pages, etc... Pouvez-vous m'aider s'il vous plait, c'est urgent ? Cordialement

So, i am having two issues. when i click on notification icon fiverr.com the tab freezes. Also i am not finding the refresh firefox option in troubleshooting. i am using ryzen 9 8945hx with 5070.

Hi everyone.

Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting updated). From the settings page I thought it once every 24 hours. I noticed from higher than normal CPU usage impacting FF and the Windows search indexer. Which reverted to normal once I disabled the backup.

I checked the about config:

• browser.backup.scheduled.minimum-time-between-backups-seconds

Is set to 24 hours (86400 seconds)

But I also noticed:

• browser.backup.scheduled.idle-threshold-seconds

Is set to 15 seconds(!). Is that what I think it is? Back up whenever there's a 15 sec idle window, regardless of the minimum? Can I safely make that 86400 seconds too, or does it do something else entirely?

Many thanks in advance.

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all but 3. I am very unhappy. How can I get rid of this update and bring back my quick links? I guess I will have to go back to Brave.

Firefox has always had problems processing forms. Not every time, just once in a while and that can be so infrequent that I don't see the browser being the issue until I contact support at the company whose site I'm having issues with. This could be processing a checkout form on a site after purchasing an item. This latest incident involves me trying to fill out an open enrollment form for benefits at the 3rd party benefits administrator because I got fired in Nov [along with many others]. I tried to fill out the re enrollment form and it simply went in circles and never completed. The name of the benefits administrator is "bswift" if that makes any difference. You know what they told me when I called and said I was using Firefox? "Well... you should be using Chrome or Edge." Doesn't happen often, but companies know there is a problem with Firefox. In that case, why are there ZERO help articles on this site on the issues of forms? I tried phrasing the question 5 different ways. The last one gave "Found 52 results for ‘forms don't work’ for ‘All Products’ ". If the companies that I call know that Firefox is an issue, and this has been going on for a LONG time, years, then why has this not been addressed? Either by Mozilla, or by someone in the Forums? Not a single one of the 52 results were even close to my issue. I am simply at a lost to understand why I am the only one in the world forms don't work for. I have to stop, move to Chrome, and start whatever it was I was doing all over again. I have been using this product since Netscape 1.0, and was around long before windows or browsers existed. Any insights are appreciated. Thank you.