Troubles with passkeys in Microsoft password manager, not Windows Hello. (I was denied supporting from Windows OEM vendor also)

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824 I am o… (read more)

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824

I am only a home PC customer and have Windows OEM vendor's support only. It supports operation mises about Windows OS and preinstalled applications, but doesn't support Windows's bug trouble shootings. I was denied supporting from FUJITSU CLIENT COMPUTING LIMITED (known as a Japanese company, but a subsidiary of Lenovo now). I copied the raw Japanese text to avoid my failure of translating.

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パスキーのご利用について、お問い合わせをいただいております。

はじめに、恐れながら弊社では、出荷時に搭載されている OSおよび、一部のアプリについてのみ、動作確認をしております。

そのため、[Firefox]については情報を有しておらず、具体的な ご案内を差し上げることが困難です。

[Microsoft Edge]でご希望の操作が可能な場合は、こちらで ご利用いただくことをご検討ください。

なお、[Microsoft Edge]でも同様に問題が生じている場合は、 お手数ですが、[Microsoft Edge]で発生している状況や、 実施されたい作業の内容についてお書き添えいただき、再度 FMVテクニカルセンター(メールサポート)へご連絡くださいますよう お願いいたします。

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By the answer, I lost any support about trouble shooting.

I ask questions. Have Firefox development team previously confirmed that it works? Does you have Bugzilla ID about functionality check with passkeys in Microsoft password manager or something like it?

Solved 5

Recently Firefox was updated in Debian Linux now it is a pain

Recently Firefox was updated in Debian Linux now it is a pain Whenever I want to go to a website I get a lot of results almost all the time, see attachment the version n… (read more)

Recently Firefox was updated in Debian Linux now it is a pain Whenever I want to go to a website I get a lot of results almost all the time, see attachment the version now is 151.0.3 (aarch64) I ask some other group, I got never got help from one member just abuse, and screen shots that are wrong to my Firefox is.

Another person gave very good description, I was able to follow it and make a change, but it did not fix the problem

Open 5

I have used gmail including calendar and contacts with Firsfox for 5 years, suddenly contacts and calendar will not open, has a Firefox upgrade caused this problem?

I have used gmail including calendar and contacts with Firefox for 5 years, suddenly contacts and calendar will not open, has a Firefox upgrade caused this problem? … (read more)

I have used gmail including calendar and contacts with Firefox for 5 years, suddenly contacts and calendar will not open, has a Firefox upgrade caused this problem?

Open 7

Sports widget: World Cup, Cricket, Foot Ball, Tennis? Can we should which sport?

The new feature Sports Widget is too generic does not even state what sports which game is it. Each individual will always have his/her preferred sports they follow so th… (read more)

The new feature Sports Widget is too generic does not even state what sports which game is it. Each individual will always have his/her preferred sports they follow so this needs a lot of improvements.

Open

Built-in VPN button disappears

The Firefox built-in VPN button disappears from my toolbar as well as from my customized toolbar options. I wonder what is happening and I would like to recover it. Locat… (read more)

The Firefox built-in VPN button disappears from my toolbar as well as from my customized toolbar options.

I wonder what is happening and I would like to recover it.

Location: France

Open

How can I restore my Firebox bookmarks?

My Firefox book marks have disappeared. The toolbar is open but has nothing to display. I've gone to my Firefox Library window, but the entire page is blank. The table … (read more)

My Firefox book marks have disappeared. The toolbar is open but has nothing to display.

I've gone to my Firefox Library window, but the entire page is blank. The table gives no entries for Name, Tags, or Location. Lines below (Name, URL, Location, Tags, and Keyword) are empty.

Searching my MacBook Air I found my Firefox Profile folder. In it there's a folder ending in "default-release". That folder contains a folder called "bookmarkbackups" containing files with titles indicating recent backups.

How can I restore my booksmarks?

Open 1

PDF not opening in FireFox browser, nor opening from C drive downloads

1. Have read some recent questions which are similar. 2. My current Firefox is 151.04 (64 bit) I use Windows 11 Home 3. My problem relates to payroll in QuickBooks a… (read more)

1. Have read some recent questions which are similar. 2. My current Firefox is 151.04 (64 bit) I use Windows 11 Home 3. My problem relates to payroll in QuickBooks and has only occurred for payroll run after 20th May 2026. PDF's for payrun dated 20th May 2026 open with no problem. Any payroll reports after that date fail.

     I download payrun report and the page in firefox browser tab shows a 0 of 0 display (not the normal report)
      The file is sitting in browser download, as well as my C drive file explorer under 'downloads'
      When I double click, or highlight and select open, or highlight and select open with - my SodaPDF app displays a message indicating it failed to open a file.

4. Queried QuickBooks who believe it is a compatibility error.

5. Queried app provider (Soda PDF) and have been doing checks with them, but not able to resolve at this time.

6. Last resort went into QuickBooks using Microsoft Edge - file opened in SodaPDF with no problem.

As my preference is Mozilla browser, would like to have resolved ASAP, otherwise I need to use another browser. Await your advice - Kind regards

Open 3

How do I request a refund my Mas runs ios 12.7 and i cannot download VPN

I have paid for and tried to download VPN. It Failed . On further investigation my Mac is running ios 12.7 and is not compatible with VPN. How do I request a refund. R… (read more)

I have paid for and tried to download VPN. It Failed . On further investigation my Mac is running ios 12.7 and is not compatible with VPN. How do I request a refund. Rod Philson [edited email from community support forum]

Open 1

How to remove the Open Link in Split View option in the dropdown menu?

Hi. Now that the 'Open Link in Split View' has annoyingly replaced the spot previously held by 'Open Link in New Window' i keep clicking on it accidentally (muscle memory… (read more)

Hi. Now that the 'Open Link in Split View' has annoyingly replaced the spot previously held by 'Open Link in New Window' i keep clicking on it accidentally (muscle memory).

I don't want to have to retrain my muscle memory, but despite creating css file generated by Claude that should in theory remove the option, and putting it the Profile Folder, it will not go away.

How do i remove it?

Solved 5 1 156

Toggle off split in context menu

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount… (read more)

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount of times I have gone to click a link to open in a new window only to split the view is driving me crazy.

Solved 2 4 137

No Indian City in Clock widget

Hi There, I was trying to customize the Clock widget but I can not add any Indian city like, Mumbai Delhi, Bangalore . Can you please add these cities ? Thanks Sunil … (read more)

Hi There, I was trying to customize the Clock widget but I can not add any Indian city like, Mumbai Delhi, Bangalore . Can you please add these cities ? Thanks Sunil

Open 1