Scrolling issues using Windows 11

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is pos… (read more)

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

Open

Why does Firefox append ":garbagecharacters" whenever I click on a link, rendering it inoperable?

IF I click on a link in, e.g., a Disqus comment -- say, if I click on https://www.electoral-vote.com/evp2026/Items/Jul01-4.html THEN the Firefox response is to send me t… (read more)

IF I click on a link in, e.g., a Disqus comment -- say, if I click on https://www.electoral-vote.com/evp2026/Items/Jul01-4.html THEN the Firefox response is to send me to, e.g., https://www.electoral-vote.com/evp2026/Items/Jul01-4.html:1K9Y2syRo30ousOmB06EENUd6jg Of course, the outcome is a "404 Not Found" error message. So exactly WHAT is the point of FF adding ":garbagecharacters" to the end of URLs, since doing so utterly *incapacitates* the functionality of "clicking on an embedded link" ?

Solved 4

How Can I Double Click to Upload Files?

Firefox recently had an update, and now when I am uploading files, I can't double click to upload selected files. I have to first select the file, and then click the open… (read more)

Firefox recently had an update, and now when I am uploading files, I can't double click to upload selected files. I have to first select the file, and then click the open button.

Before the latest Firefox update, I could simply double click on files to upload. This workflow was much faster.

If I go to about:config, and search for: widget.use-xdg-desktop-portal.file-picker, I can change the value from 0 to 2, and then I can upload files by double clicking. However, then Firefox forgets my last upload location, and always opens in the home folder.

If I set it back to 0, it remembers my last upload location, but I can't double click to open files.

My current Firefox version is 152.0.1. Any help would be appreciated. Thanks.

Open 12

Secure download

How to download a pdf without secure download ? I thought windows defender was the problem, but I can download a pdf without cleaning it with chrome. My tax return declar… (read more)

How to download a pdf without secure download ? I thought windows defender was the problem, but I can download a pdf without cleaning it with chrome.

My tax return declaration is made using a spreadsheet like pdf document, and when downloading it with firefox, the cleaned document cannot be filled in.

Open 1

Why does my VPN repeatedly forget who I am and require new a new sign-in?

I am able to sign in, but should not have to. The VPN repeatedly drops out - not just losing my LAN but shutting down and requiring a new sign-in to restart. About half t… (read more)

I am able to sign in, but should not have to. The VPN repeatedly drops out - not just losing my LAN but shutting down and requiring a new sign-in to restart. About half the time it also forgets all the settings I've established. Very inconvenient, because I never know WHEN it's shut down! Ideas??

TJ Gordon

Open 2 19

how do i get my data from pocket back

Is there any way to get data back from pocket? I have been using it since it started to save articles for a book I'm working on. I have saved and sorted hundreds of arti… (read more)

Is there any way to get data back from pocket? I have been using it since it started to save articles for a book I'm working on. I have saved and sorted hundreds of articles. When mozilla acquired pocket I was so happy that it was taken over by a stable company. I had to take a year off from the project and I return to find this. I somehow missed the one email notifying me it was shutting down. My firefox search page to this day still gives me articles under a heading that reads "recommended by pocket" Is there any way to check if any of the info connected with my account still exists?

Open 1 169

Thumbs down recommended stories has the opposite effect than intended on desktop

When I have stories (articles) recommended through Pocket on new tabs that I'm not interested in I will typically "thumbs down" or "dismiss" the story. What I have found … (read more)

When I have stories (articles) recommended through Pocket on new tabs that I'm not interested in I will typically "thumbs down" or "dismiss" the story. What I have found recently is that causes them to be promoted to me more rather than less. I believe it's interpreting my interaction as engaging with the content rather than not wanting to see it again. For example, I was shown an article on American football three weeks ago and I gave it a thumbs down. Later that day it was three articles. I gave them the same thumbs down. After repeating this process for days, weeks later I'm still getting multiple articles recommended per day related to football. I've never read one out of interest, and I didn't have any recommendations related to sports until the first one I gave a thumbs down. Based on that, I'm convinced it's having the opposite than intended effect. Dismiss doesn't seem make a difference. Please give me a way to tune the algorithm to what I actually want to see, I like this feature and don't want to have to turn it off.

Solved 2 273

Urgent: Request to recover/export Pocket saved data

Hello Mozilla Support, I’m contacting you regarding the Pocket shutdown and the status of my saved items. My account contains over 10 years of saved articles and bookmark… (read more)

Hello Mozilla Support,

I’m contacting you regarding the Pocket shutdown and the status of my saved items.

My account contains over 10 years of saved articles and bookmarks that are highly important to me. I’m concerned that I may lose access to this entire archive due to the shutdown/deletion process.

Could you please confirm:

1.. Whether my Pocket data is still available for export or recovery

2. If there is any official method to download my full archive (saved links, tags, and collections)

3. Whether account data is already in a deletion pipeline, and if so, whether recovery is still possible

4. If there is any paid or manual recovery option available, I am willing to use it.

This archive is extremely important, and I would appreciate any guidance as soon as possible.

Thank you for your help.

Open 2 60

The lost of "Pocket" as an extension was large.

I used Pocket for a while. It was excellent since it allowed taking a webpage and converting it to a document that could be copied and pasted to Microsoft word. This allo… (read more)

I used Pocket for a while. It was excellent since it allowed taking a webpage and converting it to a document that could be copied and pasted to Microsoft word. This allowed further analysis and work on the contents of the page and was extremely useful.

Now that Pocket is gone is there another extension or a purchased extension that does the same thing on the present day Firefox.

I presently use Windows 7 and Windows 10.

Appreciate any suggestions.

Solved 2 80

I downloaded Firefox today and saw there was a VPN option but it is not working

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now h… (read more)

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

Open 2 48