Firefox Support Forum

nearly all page wont load, it just spins. sometimes after a couple of refreshes the page will come up instantly. this happens to 80 percent of pages. I have reset, but didnt help.

Network Protocol Error

An error occurred during a connection to www.facebook.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem. I get this often

Hi!

Is there any way to keep an older version of Firefox without its getting upgraded all the time? Version 99 only has a small header at the top, so there is still space on my screen to see the website I'm trying to see. The newer versions (100 and newer) take up too much space on my screen. Every site has its own headers, and so I am left with about an inch of working space. That's really not enough to see anything.

Is there a way to get the security updates without the new look? Is there a Firefox Light version available, with minimal headers and all? I prefer Firefox, and would love to keep it. Having to reinstall it (to get the older version back) several times a week is not good.

Any help would be appreciated. Thanks very much!

Why am I suddenly getting notifications with a tone appearing in the upper right corner of my screen from various entities like supermarkets, NextDoor, etc? This just started happening.

I run Windows 11 on my Laptop. Every few days, Firefox slows down so much that it becomes essentially unusable. If I uninstall and then reinstall, it works fine for a few days, and then it repeats its slow performance. I like Firefox, but if this continues, I will have to switch browswers.

Please help.

David

In my MS Windows 11 system in control panel, Apps > Default apps. Firefox is listed twice. In both of these there are these two separate listings: ".htm" and ".html". Below both these listing it says: "Firefox" "Firefox HTML Document"

Question: Can I remove/delete/uninstall one of these Firefox's? Question: Should I remove/delete the ".htm" and just leave the ".html"?

Hope this makes sense. Thank you for your help.

I am in the US. In the list of Search Shortcuts in firefox preferences, amazon is listed and used to be simply amazon.com. At some point it switched itself to amazon.de...Now anytime I go to amazon, I land on the German version. Yes, I use a vpn, but I never personally set the search shortcut to amazon.de. It happened without my permission. And I'd like to edit it back to the US version but there does not seem to be a way to Add the correct version without installing an extension which should be unnecessary. I can remove the wrong version of course, but then how to add the correct version and prevent it from switching without my permission?

I am on a mac, high sierra, firefox 113.0.2

Thank you.

A month ago I started to have problem with twitch. After 5minutes or 2 hours- random times or random tabs, if I have opened more than 1, which is always the case. Some tabs or all, again it's random will give twitch 2000 error and refresh, closing tab,etc nothing will work, except closing WHOLE browser, not just tabs and this is not guaranteed that it will work.

I'm losing my mind with closing whole browser-windows-tabs on different monitors and then re-opening all of that again when I get 2000 error and I always do get it.

Did like 50 re-installs, it's always the same. I tried to go back to older version, but Firefox always want to create new profile saying I have old version installed and I DO NOT want that, I want everything as it is right customized,etc right now.

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps:

• Quit and reopen firefox
• Relaunched firefox in safe mode/extensions disabled
• Cleared cookies
• Tried in other browsers (works in Librewolf, Brave and Chromium; doesn't work in any Firefox browser (Nightly, beta, standard)

Hi.. Last few upgrades, Firefox browser will not keep passwords to bookmark sites. Have to go thru a lot of trouble to sign in to any password sites that is not saved any longer in Fire fox browser.. Tried all kinds of setting in Firefox and disable our virus programs and win 10 items to find a way to save pass words. Google and other browser will save the pass words. Noel in ca. noelw at yahoo.com

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome. t

When editing - composing a new email in Yahoo mail, the ENTER key is not making a NEW LINE. Resulting, I cannot write multi-line emails. But, when switching to Google Chrome, I have no issues, and ENTER key is working as it should.

HI

I am new to Firefox browser, my IT guy recommended it over Chrome.

My issue is that I use Gmail as my email client, now I am all setup and been working all day, I have found I have to download my customers attachments, I can't drag them from the email to a folder.

I can open Chrome and still drag them from there but not Firefox

Am I missing a setting to tick? or and extension to use?

Scrambled Fonts: I see that many people have this issue. I am unable to resolve this. Starting in safe mode fixes the issue temporarily, but I am tired of this. As Firefox is the default browser throughout all my Apple Macs in my studio, I need to resolve this bug. I have also checked Safari and Chrome to verify this is a Firefox issue. The other browsers do not scramble fonts, and I have found no helpful topic article that can fix this.

Before I jump to Chrome as my default browser, I thought I would contact support to see if this can be salvaged.

Hello,

I use Firefox at work and at home on the family computer. To have the possibility to access business data at home, I created a login for my business browser settings. If I micc now from home with my Firfox business account log in and log out again opens the next time Firefox from home automatically the browser with the start tabs of the business. This also after restarting the PC. I want to avoid this at all costs. How can I make the browser accessible to my family again, so that the usual tabs are displayed at startup and we do not need an extra password for the family browser?

Kind Regards

Frank

From the last week Firefox started to give me the error "Secure Connection Failed" / SEC_ERROR_INADEQUATE_KEY_USAGE, preventing me to access some intranet sites. The first time I tried the "Refresh Firefox" procedure found at the beginning of the dis-installation function (started through the standard "Add or remove programs" Windows 11 interface). Now this error re-appears only for one of the internal sites from time to time. If I close all the browser windows and re-open Firefox, the error changes to "Warning: Potential Security Risk Ahead" / MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT (which is an error I'm expecting since the intranet site is using an intenal Certification Authority that I've not yet put among the trusted ones) and with this message I can now proceed to the site by selecting "Advanced..." and "Accept the Risk and Continue".

Which is the reason for SEC_ERROR_INADEQUATE_KEY_USAGE error? I cannot find a mention for it inside https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean ... Is there a way to debug it? Or to avoid re-occurring and the need to restart Firefox?

Firefox version is "113.0.2 (64-bit)" on Windows 11 (10.0.22621.1702).