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"Unexpected error" when trying to sign in via Windows, Android & ios

  • 5 replies
  • 3 have this problem
  • 162 views
  • Last reply by McCoy
  • Solved

amy0213
amy0213

Things I have done which leads to "Unexpected error": 1. Tried to sign in via Windows 7 (after refresh Firefox & in restart with add-ons disabled), Android 8.0 (newly-bought phone) and ios (sister's old phone) -> "Unexpected error" 2. Received confirmation email for new device (new Android 8.0 phone) -> Verification link -> "Unexpected error" 3. Tried to reset password -> received the reset password email -> "Unexpected error"

about:sync-log showed me no logs at all. So hoping this thing got fixed quick.

Things I have done which leads to "Unexpected error": 1. Tried to sign in via Windows 7 (after refresh Firefox & in restart with add-ons disabled), Android 8.0 (newly-bought phone) and ios (sister's old phone) -> "Unexpected error" 2. Received confirmation email for new device (new Android 8.0 phone) -> Verification link -> "Unexpected error" 3. Tried to reset password -> received the reset password email -> "Unexpected error" about:sync-log showed me no logs at all. So hoping this thing got fixed quick.

Chosen solution

Things should be back to normal now   -   would you try again please  ?

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All Replies (5)

McCoy
McCoy

At the moment there's a Sync "Unexpected error' explosion going on.

'Called for help .......

But we're dealing with different time zones, and it's weekend - it may take a while, so please, hang in there.

amy0213
amy0213 Question owner

Thanks for telling me. I'm glad that I'm not alone in this

McCoy
McCoy

Chosen Solution

Things should be back to normal now   -   would you try again please  ?

amy0213
amy0213 Question owner

Yeah, its gone. Thnx

McCoy
McCoy

amy0213 said

Yeah, its gone. Thnx

My pleasure - I'm glad that everything's back to normal  !