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I'm having a problem with sync. I keep getting "unexpected error' .

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  • 2 have this problem
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  • Last reply by philipp

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I haven't changed my password. I was unable to get an email from firefox. I tried resend email. I created another account. I verified the email and still unable to sync. Unexpected error. This is very puzzling. I've tried resetting firefox. No help. Any ideas would be greatly appreciated. I'm getting this same error with linux, windows and android.

I haven't changed my password. I was unable to get an email from firefox. I tried resend email. I created another account. I verified the email and still unable to sync. Unexpected error. This is very puzzling. I've tried resetting firefox. No help. Any ideas would be greatly appreciated. I'm getting this same error with linux, windows and android.

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hi, there is currently a general ongoing service outage affecting logins with firefox accounts. mozilla engineers are aware of it and working to resolve it. please try it again a little bit later & sorry for the inconvenience!