Showing questions tagged: Show all questions

Primary password reset on 90.0.2 goes intoo a loop

When I try to reset the primary password, I can get a new password - the only problem is that this new password is not accepted when I try set a new login into a web site… (read more)

When I try to reset the primary password, I can get a new password - the only problem is that this new password is not accepted when I try set a new login into a web site. It looks like there are two different passwords: one for "Firefox Accounts" and one for "Firefox Logins". How to reset the latter one when they differ. There is a kind of deadly embrace! Not to forget that the access to the support can be on the same email address with a totally different password.

Is a start from scratch with a completely new profile a possible solution?

Asked by phil.vrst 2 minutes ago

Chinese text on my outgoing emails

When I am on a site and wish to send a message, mail pops up from me to the contact address and then I have all this Chinese text in the body of the message. What is this… (read more)

When I am on a site and wish to send a message, mail pops up from me to the contact address and then I have all this Chinese text in the body of the message. What is this for? Is it a virus or malware or something else that has been planted in mail used via Firefox. I always use Yahoo mail, separately but this mail box pops up in firefox when I click on contact in many websites.

Asked by charma_craven 45 minutes ago

What the hell is going on with Firefox?

For the past two days, maybe due to a Firefox "upgrade", not only have I lost all my saved tabs but Firefox does NOT restore my tabs and does NOT allow me to "restore pr… (read more)

For the past two days, maybe due to a Firefox "upgrade", not only have I lost all my saved tabs but Firefox does NOT restore my tabs and does NOT allow me to "restore previous sessions".

What is going on?

I am not happy about this as I typically have 20+ tabs open to do my work .It takes me at least 10 min to restore most of my tabs manually.

Please explain.

Alain Braux

Asked by alainbraux 2 hours ago

Closed Caption missing

I have been trying to watch the video linked below with Closed Captions, but they won't appear. I tried opening it on other browsers, such as Opera GX, and it works just … (read more)

I have been trying to watch the video linked below with Closed Captions, but they won't appear. I tried opening it on other browsers, such as Opera GX, and it works just fine. I tried turning CC off and back on and reloading the page, it doesn't work. Please help.

https://learngerman.dw.com/en/bei-der-arbeit/l-38463139

Asked by gabsc.db 15 hours ago

Last reply by gabsc.db 12 hours ago

Fonts Not Displaying on Some But Not All Sites

My desktop Mac suddenly (July 28) quit displaying page specified fonts, in some - not all - instances, using Inspector reveals affected sites defaulting to Helvetica Last… (read more)

My desktop Mac suddenly (July 28) quit displaying page specified fonts, in some - not all - instances, using Inspector reveals affected sites defaulting to Helvetica Last Resort, or failing to display Open Sans via gstatic.com. For comparison, my laptop - same FF v.78.12.0esr, using the same (advanced - default) fonts and colors settings - displays everything properly, as do those same sites on mobile. This is a local problem.

Those sites affected work fine using Chrome, Safari, which indicates system level fonts are loading properly.

Of the sites affected, one thing in common seems to be that they are WordPress/PHP dynamic sites.

I use FontExplorerX font management, which has been stable for years. There aren't any reported conflicts.

Application and system font caches have been flushed.

Firefox has been freshened.

I feel like this may be a corrupted prefs file somewhere, but have no idea how to proceed.

Attached images show different page display results using same search term in Google, DuckDuckGo, and two sites that are affected.

Asked by info5858 20 hours ago

Last reply by info5858 13 hours ago

Quiero recuperar mis marcadores y contraseñas

Hola, He formateado mi laptop, habiendo sincronizado antes de hacerlo. Cuando volví a instalar Mozilla, inicié sesión y mi antigua configuración no se sincronizó. ¿Hay al… (read more)

Hola,

He formateado mi laptop, habiendo sincronizado antes de hacerlo. Cuando volví a instalar Mozilla, inicié sesión y mi antigua configuración no se sincronizó. ¿Hay alguna forma de recuperar toda mi información, sobre todo los marcadores?

Gracias.

Asked by Donnell 15 hours ago

Firefox freezes on websites with video content

Firefox seems to freeze up after a while (the duration seems random) when there is a tab with video content playing. The audio can be heard to be playing, but the video d… (read more)

Firefox seems to freeze up after a while (the duration seems random) when there is a tab with video content playing. The audio can be heard to be playing, but the video does not update and the browser UI itself is unusable. This seems to be a new issue since Firefox 90. I have tried refreshing Firefox, but that did not help.

My add-ons are Bitwarden, uBlock Origin, Decentraleyes, Privacy Badger, Auto Tab Discard, SponsorBlock, Nuke Anything, and Facebook Containers. My about:support is at this Pastebin link.

Asked by yrahul3910 20 hours ago

Closing multiple tabs warning not working in private browsing when more than one firefox window opened

Closing multiple tabs warning: only one private browsing window opened: works fine only one normal browsing window opened: works fine one private window and one normal wi… (read more)

Closing multiple tabs warning: only one private browsing window opened: works fine only one normal browsing window opened: works fine one private window and one normal window: not working in private window, all tabs closed without warning two private windows opened: not working in either of the windows two normal windows opened: works fine in either of the windows

reproduced in troubleshoot mode

Asked by dspn 1 month ago

Last reply by dspn 22 hours ago

Firefox will not open. says it is already open. it is not. it closed in a crash. Usuall...

Firefox will not open. says it is already open. it is not. it closed in a crash this am. Usually when this happens, my open window return easily. The won't. And firefox i… (read more)

Firefox will not open. says it is already open. it is not. it closed in a crash this am. Usually when this happens, my open window return easily. The won't. And firefox insists that it is open and will not open anew.

Asked by thepinecone 1 day ago

Last reply by thepinecone 23 hours ago

Unable to print a 72-page long website

Unable to print the following webiste using Firefox for Windows 10 (build 2101): https://www.duckware.com/tech/wifi-in-the-us.html Only the first and the last pages had c… (read more)

Unable to print the following webiste using Firefox for Windows 10 (build 2101):

https://www.duckware.com/tech/wifi-in-the-us.html

Only the first and the last pages had content, the rest were all blank pages. It's a long website, and possibly uses custom font. But then not all pages were printed blank.

Tried resetting printer settings and starting in safe mode. No joy.

Micro$oft Edge printed the website fine.

Asked by Mr. Man-wai Chang 1 day ago

Weird Website Display

Hi Everyone, When I try to access a particular website, there is no real graphical display - simply text scattered everywhere. I visit loads of different sites each day,… (read more)

Hi Everyone, When I try to access a particular website, there is no real graphical display - simply text scattered everywhere.

I visit loads of different sites each day, and this is the only one where this problem occurs.

The website Owner thinks it might be something to do with a CSS file(?) but, as I do not have the problem elsewhere, I am unsure.

If anyone can help on this, I'd be very grateful.

Thank you.

Ian

Asked by Ian 2 weeks ago

Last reply by Ian 1 day ago

minimised windows from previous session open at restart

Hi I have 'restore previous session' set in Firefox and it does this except that I usually close FF with all but one window minimised. When I start FF for the next sess… (read more)

Hi I have 'restore previous session' set in Firefox and it does this except that I usually close FF with all but one window minimised. When I start FF for the next session it opens all the windows and I have to close them all then choose the one I was using last.

Is it possible to get FF to respect the minimisation of windows over sessions?

Thanks in advance to anyone that can help.

Asked by Mike 1 day ago

How do I remove Pocket from Firefox entirely? On 26 July 2021

Been using FF since 2005ish. (Me 1946) Latest version (90.0.2 (64-bit) annoys me greatly because I can't remove the unwanted 'Pocket' BS. I've followed several online 'a… (read more)

Been using FF since 2005ish. (Me 1946) Latest version (90.0.2 (64-bit) annoys me greatly because I can't remove the unwanted 'Pocket' BS. I've followed several online 'advices' on this, including this site, & still it persists.

FF is getting like IE IMO, with all the awkwardness to remove unwanted Bloatware. For an 'Ordinary User'. Could some knowledgeable FF user please explain, in language I can understand, English, but not very Tech Savvy) how I remove Pocket from the browser Thanks.

Asked by bicyclz 5 days ago

Last reply by bicyclz 1 day ago

90.0.2 window-update problems

I have been automatically updated to 90.0.2 on several machines (most 64-bit Windows 7), but there appear to be problems with the latest version. I can't see evidence tha… (read more)

I have been automatically updated to 90.0.2 on several machines (most 64-bit Windows 7), but there appear to be problems with the latest version. I can't see evidence that these have already been reported.

1) Window update. When the browser window comes to the fore (top of the z-order), or when resurrecting from a minimized state, it does not redraw the whole window. Usually, half is missing. However, a cursor-move event while over the window triggers a redraw.

2) I have just experienced CAPTCHA issues trying to get into an gov.ie website. Instead of showing me text to enter into the field, it just showed a gray square. However ,the same challenge works OK in Chrome (i.e. it's not a problem with the site itself).

Are these known issues? Is there a way to regress to the previous version?

Asked by ACProctor 1 day ago

Last reply by ACProctor 1 day ago

When resetting the master Firefox password, how-come the new master password isn't remembered in subsuquent sessions ?

When resetting the master Firefox password, how-come the new master password isn't remembered in subsuquent sessions ? I'm on a Mac Desktop [64-bit], on MacOS Catalina v1… (read more)

When resetting the master Firefox password, how-come the new master password isn't remembered in subsuquent sessions ? I'm on a Mac Desktop [64-bit], on MacOS Catalina v10.15.7/Sec. Upd. 2021-004, with Firefox v90.0.2 .

Asked by rsblanchard 1 day ago

My account has been locked and is not getting unlocked.Because the opinion of learn more is coming in place of get started.Request you to check system and back my account

My account has been locked and is not getting unlocked.Because the opinion of learn more is coming in place of get started.Request you to check system and back my account… (read more)

My account has been locked and is not getting unlocked.Because the opinion of learn more is coming in place of get started.Request you to check system and back my account

Asked by matajij922 1 day ago