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Locked out of Mozilla account – lost 2FA device and backup codes

rnosko

False alarm.

False alarm.

Gewysig op deur rnosko

All Replies (3)

Gekose oplossing

Well, didn't think this will go to forum...

Cannot even delete my own question xd

Gewysig op deur rnosko

In "Question Tools" in sidebar, you can edit out the question details if no longer relevant here.

For the private ticketing, you'd need to first select "Mozilla account" as the product, not "Firefox" — this is the right form: support.mozilla.org/questions/new/mozilla-account/form

Vra 'n vraag

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