Firefox Community Forum

Dashlane not autofilling for a particular site - https://complete-deputy-report.service.gov.uk/login

Also, Dashlane DOES autofill cirrectly in latest versions of MS Edge & Chrome

Firefox 143.0.4 Dashlane App 6.2539.0 OS Windows 11 Pro v 25H2 Build(26200.6725)

Hello, I have spent the last couple of hours reading through other questions and posts but nothing seeemd to work. If I try to copy a shared link in OneDrive or SharePoint on my desktop and then paste that link into Outlook Web App, the paste function does not work. The option is there, but the actual pasting does not materialise. CTRL+V also does not work. The only thing that does work is if I paste the link into another window first and then copy again, and the CTRL+V works. Right click and paste never works. I have tried this in a private window and in safe mode. I have also checked the clipboard settings in about:config to make sure they are not working against me. It works fine on Chrome. I made a quick Loom to demo the issue: https://www.loom.com/share/911ae68d614947aa9ea6beaba0d2f5b0?sid=2257b601-939b-4d95-90d8-bb2c95b1ed81 Firefox is up to date, as is Windows. It has been like this since I moved over from Chrome a few weeks ago. Is this a common issue or a 'me' problem? I have seen all the workarounds, but I am trying to understand why right-click, paste just doesnt work. Any suggestions are much appreciated.

Hey folks, I recently installed a new NVME, clean Windows install, clean Firefox install. Recently I've had seemingly random crashes on tabs, happened a lot with YouTube and seems to happen fairly consistently if I go to my watch history. Other sites seem okay, everything else seems to be working fine, checked my drive, my RAM. This Firefox install is using my Mozilla account for passwords and themes. Included a recent crash report if that helps. Thanks if any of y'all can help

https://crash-stats.mozilla.org/report/index/863d30db-00fe-4761-abfe-197250251010#tab-details

Apparently y-all aren't to smart to understand the your customers do change their telephone numbers and email address from time to time. It appear to be to smart to have instruction to alert you customers to the location of the forms to be used to change passwords, customer names and email address. ya think?????????????

Firefox 143.0.4 (64-bit) on fully patched Windows 11 has an issue with FIDO2 keys, specifically YubiKeys. The keys will register, but then a window will pop up and ask if we allow that access. I allow the access, the key gets registered, but then when I attempt to use the key, it fails. If I try it in a different browser, the key works fine. Hope the devs see this.

I used to be able to scroll up and down with my mouse, then couldn't scroll up, and now after adjusting some settings per A.I., I can't scroll at all. Below is from Troubleshooting info

Application Basics

Name: Firefox Version: 143.0.4 Build ID: 20251003115653 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0 OS: Windows_NT 10.0 26200 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 13 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.8 GB Disk Space Available: 527 GB Pointing Devices: Mouse and Touchscreen

Crash Reports for the Last 3 Days

Remote Features

bug-1766468-rollout-win32k-rollout-release-100-101: active bug-1766618-rollout-disable-websocket-over-http2-release-91-100: active bug-1802286-rollout-fix-webcompat-shim-breakage-release-103-107: active 1-Callout Contextual Chatbot Suggestion Treatment A: Tab Switching Copy Rollout: (treatment-a-tab-switching-copy) Account Adoption PXI Menu - Rollout Fx143+: (treatment-a) Address Autofill Desktop ( Pref, Release Rollout ): (enable-address-autofill) AI Chatbot Page Summarization MVP - treatment-a-callout-badge Rollout v2: (treatment-a-callout-badge) BackgroundUpdate: Enable unelevated installations (Rollout) -- 3-release: (enabled) Context ID rotation every 7 days: (control) Custom Wallpapers, No Message Rollout - Release: (control) Deprecate IpAddrAny Rollout for Release: (control) Disable Enrollment Status Telemetry for Firefox Desktop (via nimbusTelemetry): (control) Downsample uptake.remotecontent events: (control) Enable Nimbus Unenrollment Synchronization: (control) Encrypted Client Hello - Fallback Mechanism: (control) Limit use of OCSP - Rollout: (enforce) Fast UDP for Firefox - Treatment Fast UDP Release Rollout: (treatment-fast-udp) Fox Doodle Multi-Action CTA 2025 - Rollout: (treatment-a) Fx Accounts Ping (release rollout 2): (control) Link Previews - All Channel Rollout Without Onboarding: (long-press-preview) New Tab 145.0.20250919.173227 to Release: (control) OHTTP Merino Content Recs Rollout: (enable-ohttp) One Click Sponsored Settings: (control) PDF Annotations - Highlight - Treatment B Rollout: (treatment-b) Pin Frequently Used Websites - 143 - Promo Rollout, All Locales: (rollout-branch) Product Insight Telemetry via Server Knobs - Rollout - Release: (control-rollout) Refactor New Tab telemetry Rollout: (treatment) Relay integration into Firefox 118+ Release for all FXA and autofill users: (enable-relay-integration) Report this ad: (control) Roll out Expanded sign-in PXI toolbar button w/callout (Signed out): (sign-in-with-call-out) Sections Rollout US: (sections) Smart Tab Groups Rollout - All Channels (ends before next ESR): (smart-tab-groups) Storage Access Heuristic Restriction Rollout: (treatment-branch) Taskbar Tabs Discovery Rollout (EN, DE, FR, IT): (delivery) Unified API for spocs and top sites - controlled rollout for release 133+: (control) Visual Card updates: (updated) Visual Search Rollout: (google-lens-rollout) Windows UI Automation release rollout: (rollout)

Remote Processes

Type: Isolated Web Content Count: 2

Type: Extension Count: 1

Type: Privileged Mozilla Content Count: 1

Type: RDD Count: 1

Type: GPU Count: 1

Type: Preallocated Count: 3

Type: Privileged About Count: 1

Type: Socket Count: 1

Type: Utility JavaScript Oracle Count: 1

Type: Utility Windows Media Foundation Count: 1

Add-ons

Name: Adblock Plus - free ad blocker Type: extension Version: 4.28.0 Enabled: true Location: app-profile ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Add-ons Search Detection Type: extension Version: 3.0.0 Enabled: true Location: app-builtin-addons ID: addons-search-detection@mozilla.com

Name: Data Leak Blocker Type: extension Version: 144.0.20250915.154356 Enabled: true Location: app-system-addons ID: data-leak-blocker@mozilla.com

Name: Form Autofill Type: extension Version: 1.0.1 Enabled: true Location: app-builtin-addons ID: formautofill@mozilla.org

Name: Honey Type: extension Version: 12.8.4 Enabled: true Location: app-profile ID: jid1-93CWPmRbVPjRQA@jetpack

Name: iCloud Bookmarks Type: extension Version: 2.3.40 Enabled: true Location: app-profile ID: firefoxdav@icloud.com

Name: IPP Activator Type: extension Version: 0.1 Enabled: true Location: app-builtin-addons ID: ipp-activator@mozilla.com

Name: LastPass Type: extension Version: 4.146.9 Enabled: true Location: app-profile ID: support@lastpass.com

Name: Logitech SetPoint Type: extension Version: 6.60.91resigned1 Enabled: true Location: app-profile ID: {84380428-8c9d-4bdf-913d-b2c34d6562d9}

Name: McAfee® WebAdvisor Type: extension Version: 8.1.0.6747 Enabled: true Location: app-profile ID: {4ED1F68A-5463-4931-9384-8FFF5ED91D92}

Name: New Tab Type: extension Version: 145.0.20250919.173227 Enabled: true Location: app-profile ID: newtab@mozilla.org

Name: Picture-In-Picture Type: extension Version: 1.0.0 Enabled: true Location: app-builtin-addons ID: pictureinpicture@mozilla.org

Name: TWP - Translate Web Pages Type: extension Version: 10.1.1.1 Enabled: true Location: app-profile ID: {036a55b4-5e72-4d05-a06c-cba2dfcc134a}

Name: Web Compatibility Interventions Type: extension Version: 143.3.0 Enabled: true Location: app-builtin-addons ID: webcompat@mozilla.org

Name: minimal summer beach by candelora Type: theme Version: 2.1resigned1 Enabled: true Location: app-profile ID: {ab7ab4c8-0bf5-46e6-b747-c27944988d4d}

Name: Dark Type: theme Version: 1.3.3 Enabled: false Location: app-builtin ID: firefox-compact-dark@mozilla.org

Name: Firefox Alpenglow Type: theme Version: 1.5 Enabled: false Location: app-builtin ID: firefox-alpenglow@mozilla.org

Name: fractal summer colors Type: theme Version: 4.0 Enabled: false Location: app-profile ID: {4d723626-21f9-4179-b157-5fd7094ba414}

Name: Ladybug and Chameleon Type: theme Version: 2.0 Enabled: false Location: app-profile ID: {bb8d1ec1-06bc-439d-96f3-897720928378}

Name: Light Type: theme Version: 1.3.3 Enabled: false Location: app-builtin ID: firefox-compact-light@mozilla.org

Name: System theme — auto Type: theme Version: 1.4.2 Enabled: false Location: app-builtin ID: default-theme@mozilla.org

Security Software

Type: Microsoft Defender Antivirus

Type:

Type: Windows Firewall

Legacy User Stylesheets

Active: false Stylesheets: No stylesheets found

Graphics

Features Window Device Pixel Ratios: 1 Compositing: WebRender (Software) Font Visibility Debug Info: Windows Platform Asynchronous Pan/Zoom: wheel input enabled; touch input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) Iris(R) Xe Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.101.4502) WebGL 1 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b) WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex WebGL 2 Driver WSI Info: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. 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"subgroupMaxSize": 128, "subgroupMinSize": 4, "vendor": "", "wgpuBackend": "Dx12", "wgpuDevice": 140, "wgpuDeviceType": "Cpu", "wgpuDriver": "10.0.26100.6725", "wgpuDriverInfo": "", "wgpuName": "Microsoft Basic Render Driver", "wgpuVendor": 5140 }, "features": [ "bgra8unorm-storage", "core-features-and-limits", "depth-clip-control", "depth32float-stencil8", "float32-filterable", "indirect-first-instance", "rg11b10ufloat-renderable", "shader-f16", "texture-compression-bc", "texture-compression-bc-sliced-3d", "timestamp-query" ], "limits": { "maxBindGroups": 8, "maxBindGroupsPlusVertexBuffers": 24, "maxBindingsPerBindGroup": 65535, "maxBufferSize": 1073741824, "maxColorAttachmentBytesPerSample": 32, "maxColorAttachments": 8, "maxComputeInvocationsPerWorkgroup": 768, "maxComputeWorkgroupSizeX": 1024, "maxComputeWorkgroupSizeY": 1024, "maxComputeWorkgroupSizeZ": 64, "maxComputeWorkgroupStorageSize": 32768, "maxComputeWorkgroupsPerDimension": 65535, "maxDynamicStorageBuffersPerPipelineLayout": 4, "maxDynamicUniformBuffersPerPipelineLayout": 8, "maxInterStageShaderVariables": 16, "maxSampledTexturesPerShaderStage": 64, "maxSamplersPerShaderStage": 64, "maxStorageBufferBindingSize": 1073741824, "maxStorageBuffersPerShaderStage": 64, "maxStorageTexturesPerShaderStage": 64, "maxTextureArrayLayers": 2048, "maxTextureDimension1D": 16384, "maxTextureDimension2D": 16384, "maxTextureDimension3D": 2048, "maxUniformBufferBindingSize": 65536, "maxUniformBuffersPerShaderStage": 64, "maxVertexAttributes": 32, "maxVertexBufferArrayStride": 2048, "maxVertexBuffers": 16, "minStorageBufferOffsetAlignment": 32, "minUniformBufferOffsetAlignment": 256 } } } DirectWrite: true (10.0.26100.5074) GPU #1 Active: Yes Description: Intel(R) Iris(R) Xe Graphics Vendor ID: 0x8086 Device ID: 0x9a49 Driver Version: 31.0.101.4502 Driver Date: 6-15-2023 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 898c103c RAM: 0 GPU #2 Active: No Description: NVIDIA GeForce MX350 Vendor ID: 0x10de Device ID: 0x1c94 Driver Version: 32.0.15.7703 Driver Date: 7-28-2025 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_faa7ec917cf45083\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_faa7ec917cf45083\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_faa7ec917cf45083\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_faa7ec917cf45083\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_faa7ec917cf45083\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_faa7ec917cf45083\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_faa7ec917cf45083\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_faa7ec917cf45083\nvldumd.dll Subsys ID: 898c103c RAM: 2048 Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 1920x1080@60Hz scales:1.000000|1.000000 Display1: 1920x1080@60Hz scales:1.000000|1.000000 Display2: 1920x1080@60Hz scales:1.000000|1.000000 DisplayCount: 3 HardwareStretching: both=2 window-only=0 full-screen-only=0 none=1 error=0 GPUProcessPid: 28284 ClearType Parameters: \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY5 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Font Visibility Debug Info: Windows Platform Decision Log HW_COMPOSITING: default: available, user: disabled, Disabled by layers.acceleration.disabled=true, Blocklisted; failure code FEATURE_FAILURE_COMP_PREF D3D11_COMPOSITING: default: unavailable, Hardware compositing is disabled, Blocklisted; failure code FEATURE_FAILURE_D3D11_NEED_HWCOMP DIRECT2D: default: unavailable, Direct2D requires Direct3D 11 compositing, Blocklisted; failure code FEATURE_FAILURE_D2D_D3D11_COMP D3D11_HW_ANGLE: default: unavailable, D3D11 compositing is disabled, Blocklisted; failure code FEATURE_FAILURE_HW_ANGLE_D3D11_DISABLED env: disabled, D3D11 compositing is disabled, Blocklisted; failure code FEATURE_FAILURE_HW_ANGLE_D3D11_DISABLED GPU_PROCESS: default: available, WEBRENDER: default: available, runtime: unavailable-no-hw-compositing, Hardware compositing is disabled, Blocklisted; failure code FEATURE_FAILURE_WEBRENDER_NEED_HWCOMP WEBRENDER_COMPOSITOR: default: available, runtime: unavailable, No DirectComposition usage, Blocklisted; failure code FEATURE_FAILURE_DCOMP_NOT_ANGLE WEBRENDER_PARTIAL: default: available, WEBRENDER_SHADER_CACHE: default: available, runtime: unavailable, WebRender disabled, Blocklisted; failure code FEATURE_FAILURE_WR_DISABLED WEBRENDER_OPTIMIZED_SHADERS: default: available, runtime: unavailable, WebRender disabled, Blocklisted; failure code FEATURE_FAILURE_WR_DISABLED WEBRENDER_ANGLE: default: available, runtime: unavailable-no-angle, ANGLE is disabled, Blocklisted; failure code FEATURE_FAILURE_HW_ANGLE_D3D11_DISABLED WEBRENDER_DCOMP_PRESENT: default: available, runtime: unavailable, Requires ANGLE, Blocklisted; failure code FEATURE_FAILURE_DCOMP_NOT_ANGLE WEBRENDER_SCISSORED_CACHE_CLEARS: default: available, env: blocklisted, Blocklisted by gfxInfo, Blocklisted due to known issues: bug 1603515 WEBGPU: default: available, WINDOW_OCCLUSION: default: available, HARDWARE_VIDEO_DECODING: default: available, runtime: unavailable, Requires texture sharing, Blocklisted; failure code FEATURE_FAILURE_BROKEN_TEXTURE_SHARING HARDWARE_VIDEO_ENCODING: default: available, runtime: unavailable, Requires texture sharing, Blocklisted; failure code FEATURE_FAILURE_BROKEN_TEXTURE_SHARING REUSE_DECODER_DEVICE: default: blocked, Blocklisted by gfxInfo, Blocklisted due to known issues: bug 1896823 BACKDROP_FILTER: default: available, CANVAS_RENDERER_THREAD: default: available, ACCELERATED_CANVAS2D: default: available, env: blocked, Disabled by Software WebRender, Blocklisted; failure code FEATURE_FAILURE_DISABLED_BY_SOFTWARE_WEBRENDER REMOTE_CANVAS: default: available, runtime: blocked, Disabled without Direct2D, Blocklisted; failure code FEATURE_REMOTE_CANVAS_NO_DIRECT2D WMF_HW_DRM: default: available, GL_NORM16_TEXTURES: default: available, WEBGPU_EXTERNAL_TEXTURE: default: disabled, Disabled by default, Blocklisted; failure code FEATURE_FAILURE_DISABLED

Failure Log (#0): GP+[GFX1-]: CompositorDevice does not exist

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 47.12ms (2.99) Codec Support Information: Codec Name: Software Decoding, Hardware Decoding, Software Encoding, Hardware Encoding H264: Supported, Unsupported, Unsupported, Unsupported VP9: Supported, Unsupported, Unsupported, Unsupported VP8: Supported, Unsupported, Unsupported, Unsupported AV1: Supported, Unsupported, Unsupported, Unsupported HEVC: Unsupported, Unsupported, Unsupported, Unsupported AAC: Supported, Unsupported, Unsupported, Unsupported MP3: Supported, Unsupported, Unsupported, Unsupported Opus: Supported, Unsupported, Unsupported, Unsupported Vorbis: Supported, Unsupported, Unsupported, Unsupported FLAC: Supported, Unsupported, Unsupported, Unsupported Wave: Supported, Unsupported, Unsupported, Unsupported Output Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency Headphones (Amy’s AirPods): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001004c_PID&200f\7&d7d98d4&0&5C1BF440BF28_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 44100, support: 44100 - 44100, 0 - 0 Headset Earphone (Amy’s AirPods Hands-Free): BTHHFENUM\BthHFPAudio\8&2361c6a3&0&97, Unplugged, None, default: F32LE, support: S16LE F32LE, 1, default: 8000, support: 8000 - 8000, 0 - 0 Headphones (SineAudio DS6445+): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&d7d98d4&0&D7D3827516B7_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 44100, support: 44100 - 44100, 0 - 0 32S357 (HD Audio Driver for Display Audio): HDAUDIO\SUBFUNC_01&VEN_8086&DEV_2812&NID_0001&SUBSYS_00000000&REV_1000\6&13a9a1d7&3&0002&00000015, Enabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480 Speakers (3- ECOXGEAR): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001000a_PID&ffff\7&d7d98d4&0&7C96D24A259E_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 44100, support: 44100 - 44100, 0 - 0 Speakers; plugin (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_103C898C&REV_1000\5&151048bc&0&0001, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480 Speakers (ECOXGEAR): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001000a_PID&ffff\7&d7d98d4&0&7C96D24BCC94_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 44100, support: 44100 - 44100, 0 - 0 Headset Earphone (ECOXGEAR Hands-Free): BTHHFENUM\BthHFPAudio\8&12c2fce0&0&97, Unplugged, None, default: F32LE, support: S16LE F32LE, 1, default: 8000, support: 8000 - 8000, 0 - 0 Speakers (Bose Flex SE SoundLink): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001009e_PID&bc60\7&d7d98d4&0&E458BC17A221_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 44100, support: 44100 - 44100, 0 - 0 Speakers (USB Audio Device): USB\VID_0711&PID_5640\6&11a0648d&1&8003, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480 Speaker (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_103C898C&REV_1000\5&151048bc&0&0001, Enabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480 Input Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency Microphone (Live Streamer CAM313 Microphone): USB\VID_07CA&PID_313A&MI_02\7&14881977&0&0002, Enabled, All, default: F32LE, support: S16LE F32LE, 1, default: 48000, support: 48000 - 48000, 144 - 480 Headset Microphone (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_103C898C&REV_1000\5&151048bc&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 Stereo Mix (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_103C898C&REV_1000\5&151048bc&0&0001, Disabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 Microphone Array (Intel® Smart Sound Technology for Digital Microphones): INTELAUDIO\CTLR_DEV_A0C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20&SUBSYS_898C103C&REV_10EC\5&151048bc&0&0000, Enabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 96 - 480 Headset Microphone (3- ECOXGEAR): BTHHFENUM\BthHFPAudio\8&16b5f5df&1&97, Unplugged, None, default: F32LE, support: S16LE F32LE, 1, default: 16000, support: 16000 - 16000, 0 - 0

Enumerate database Content Decryption Modules Information Key System Name: Video Robustness, Audio Robustness, Capabilities, Clear Lead, HDCP 2.2 Compatible org.w3.clearkey: {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vp9(all)","av1(all)","vorbis(all)","vp8(all)"]}}, No, No com.widevine.alpha: SW_SECURE_CRYPTO,SW_SECURE_DECODE, SW_SECURE_CRYPTO, {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)","vp9(all)","av1(all)","vp8(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vorbis(all)"]}}, Yes, No com.microsoft.playready.recommendation: 2000, 2000, {"persistent":"Required","distinctive":"Required","sessionType":"[Temporary,PersistentLicense]","codec":{"decodingAndDecrypting":["h264(cenc/cbcs)","vp9(cenc/cbcs)","hevc(cenc/cbcs)","av1(cenc/cbcs)","aac(cenc)"]}}, No, Yes com.microsoft.playready.recommendation.3000: {"persistent":"Required","distinctive":"Required","sessionType":"[]","codec":{"decodingAndDecrypting":[]}}, No, Yes com.microsoft.playready.recommendation.3000.clearlead: {"persistent":"Required","distinctive":"Required","sessionType":"[]","codec":{"decodingAndDecrypting":[]}}, Yes, Yes

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\amylc\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\amylc\AppData\Roaming\Mozilla\Firefox\Profiles\ctrejjv2.default-release\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\amylc\AppData\Roaming\Mozilla\Firefox\Pending Pings

Remote Settings

Status: OK Not working

Status: 2025-10-09T20:44:02.000Z

Status: "1760034993034"

Status: Status Date Infos successThu Oct 09 2025 11:36:33 GMT-0700 (Pacific Daylight Time){}successThu Oct 09 2025 11:28:15 GMT-0700 (Pacific Daylight Time){}successThu Oct 09 2025 11:14:09 GMT-0700 (Pacific Daylight Time){}successThu Oct 09 2025 08:56:37 GMT-0700 (Pacific Daylight Time){}successThu Oct 09 2025 08:05:01 GMT-0700 (Pacific Daylight Time){}successWed Oct 08 2025 19:57:09 GMT-0700 (Pacific Daylight Time){}successWed Oct 08 2025 19:51:44 GMT-0700 (Pacific Daylight Time){}successWed Oct 08 2025 18:18:29 GMT-0700 (Pacific Daylight Time){}successWed Oct 08 2025 18:10:00 GMT-0700 (Pacific Daylight Time){}successWed Oct 08 2025 17:58:20 GMT-0700 (Pacific Daylight Time){} Date: success Infos: Thu Oct 09 2025 11:36:33 GMT-0700 (Pacific Daylight Time) {} success Thu Oct 09 2025 11:28:15 GMT-0700 (Pacific Daylight Time) {} success Thu Oct 09 2025 11:14:09 GMT-0700 (Pacific Daylight Time) {} success Thu Oct 09 2025 08:56:37 GMT-0700 (Pacific Daylight Time) {} success Thu Oct 09 2025 08:05:01 GMT-0700 (Pacific Daylight Time) {} success Wed Oct 08 2025 19:57:09 GMT-0700 (Pacific Daylight Time) {} success Wed Oct 08 2025 19:51:44 GMT-0700 (Pacific Daylight Time) {} success Wed Oct 08 2025 18:18:29 GMT-0700 (Pacific Daylight Time) {} success Wed Oct 08 2025 18:10:00 GMT-0700 (Pacific Daylight Time) {} success Wed Oct 08 2025 17:58:20 GMT-0700 (Pacific Daylight Time) {}

Status: success Date: Thu Oct 09 2025 11:36:33 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Thu Oct 09 2025 11:28:15 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Thu Oct 09 2025 11:14:09 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Thu Oct 09 2025 08:56:37 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Thu Oct 09 2025 08:05:01 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Wed Oct 08 2025 19:57:09 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Wed Oct 08 2025 19:51:44 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Wed Oct 08 2025 18:18:29 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Wed Oct 08 2025 18:10:00 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Wed Oct 08 2025 17:58:20 GMT-0700 (Pacific Daylight Time) Infos: {}

Remote Experiments

Long term holdback 2025H1 Growth Desktop: delivery New Tab crawling v2: control

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 accessibility.uia.enable: 2 browser.contentblocking.category: standard browser.download.always_ask_before_handling_new_types: true browser.download.useDownloadDir: false browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20251003115653 browser.startup.homepage_override.buildID: 20251003115653 browser.startup.homepage_override.mstone: 143.0.4 browser.startup.page: 3 browser.tabs.firefox-view.ui-state.tab-pickup.open: true browser.toolbars.bookmarks.visibility: always browser.urlbar.placeholderName: Google browser.urlbar.placeholderName.private: Google browser.urlbar.quickactions.timesShownOnboardingLabel: 1 browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.tipShownCount.searchTip_onboard: 4 browser.urlbar.tipShownCount.searchTip_persist: 4 browser.urlbar.tipShownCount.searchTip_redirect: 4 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.home-region: US doh-rollout.mode: 0 doh-rollout.self-enabled: true doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.forms.autocomplete.formautofill: true extensions.formautofill.creditCards.enabled: false extensions.formautofill.creditCards.used: 2 extensions.lastAppVersion: 143.0.4 idle.lastDailyNotification: 1760041270 layers.acceleration.disabled: true layout.css.prefers-color-scheme.content-override: 0 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.hashValue: 77991110c1d195616e936d27151d02e4d957be6c20a4f3b3511567868b5ddffc6abbfdc668d17672f5d681f12b20237c7905f9b0daaa6d71dcdac4b3 media.gmp-gmpopenh264.lastDownload: 1742531136 media.gmp-gmpopenh264.lastDownloadFailed: 1716224595 media.gmp-gmpopenh264.lastDownloadFailReason: Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error media.gmp-gmpopenh264.lastInstallStart: 1742531136 media.gmp-gmpopenh264.lastUpdate: 1742531137 media.gmp-gmpopenh264.version: 2.6.0 media.gmp-manager.buildID: 20251003115653 media.gmp-manager.lastCheck: 1760023619 media.gmp-manager.lastEmptyCheck: 1760023619 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.hashValue: d94483deaae98bf9212699f1ab0bd913f6151a63e65ebc1ea644ab98d5e3ebd74ecaa08f70aca31e11a5d2c64d1504b723817af35bbe9d7b05c758dd media.gmp-widevinecdm.lastDownload: 1743791201 media.gmp-widevinecdm.lastDownloadFailed: 1731247210 media.gmp-widevinecdm.lastDownloadFailReason: Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error media.gmp-widevinecdm.lastInstallStart: 1743791193 media.gmp-widevinecdm.lastUpdate: 1743791201 media.gmp-widevinecdm.version: 4.10.2891.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.videocontrols.picture-in-picture.video-toggle.has-used: true network.cookie.CHIPS.lastMigrateDatabase: 2 network.http.windows-sso.enabled: true places.database.lastMaintenance: 1760041274 privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.clearHistory.browsingHistoryAndDownloads: false privacy.clearHistory.cookiesAndStorage: false privacy.clearHistory.historyFormDataAndDownloads: false privacy.clearOnShutdown_v2.downloads: false privacy.clearOnShutdown_v2.formdata: true privacy.clearSiteData.cookiesAndStorage: false privacy.cpd.cookies: false privacy.cpd.downloads: false privacy.cpd.formdata: false privacy.cpd.history: false privacy.cpd.sessions: false privacy.donottrackheader.enabled: true privacy.globalprivacycontrol.enabled: true privacy.globalprivacycontrol.was_ever_enabled: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1760041273191 privacy.restrict3rdpartystorage.rollout.enabledByDefault: false privacy.sanitize.clearOnShutdown.hasMigratedToNewPrefs3: true privacy.sanitize.cpd.hasMigratedToNewPrefs3: true privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan: 0 privacy.trackingprotection.allow_list.hasMigratedCategoryPrefs: true security.oskeystore.test.encrypted: mDy9lnD+v2+1CQGMl6CNs+DnsBx1sIoVokLHIFojivk= security.oskeystore.test.label: 5b65edd2-f321-4d4a-bdee-2fe77d423a92 security.remote_settings.crlite_filters.checked: 1656865535 security.remote_settings.intermediates.checked: 1656702127 security.sandbox.content.tempDirSuffix: {dd71e2fe-ecc3-4098-ae69-ecbe85ba2519} security.sandbox.content.win32k-experiment.startupEnrollmentStatus: 2 security.webauthn.show_ms_settings_link: true security.xfocsp.errorReporting.automatic: true services.sync.declinedEngines: services.sync.engine.addresses.available: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1759977561 services.sync.lastSync: Thu Oct 09 2025 14:27:53 GMT-0700 (Pacific Daylight Time) signon.firefoxRelay.feature: enabled signon.rememberSignons: false storage.vacuum.last.content-prefs.sqlite: 1757958281 storage.vacuum.last.index: 2 storage.vacuum.last.places.sqlite: 1757695292 ui.osk.debug.keyboardDisplayReason: IKPOS: Keyboard presence confirmed.

Important Locked Preferences

extensions.formautofill.creditCards.os-auth.locked.enabled: false fission.autostart.session: true media.utility-process.enabled: true signon.management.page.os-auth.locked.enabled: false

Places Database

Entity: sqlite_schema Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 30.2 Sequentiality (%): 16.1

Entity: moz_origins Count: 4467 Size (KiB): 256 Size (%): 0.4 Efficiency (%): 68.5 Sequentiality (%): 16.1

Entity: sqlite_autoindex_moz_origins_1 Count: - Size (KiB): 224 Size (%): 0.4 Efficiency (%): 69.5 Sequentiality (%): 16.1

Entity: moz_places Count: 81496 Size (KiB): 31488 Size (%): 51.7 Efficiency (%): 73.1 Sequentiality (%): 16.1

Entity: moz_historyvisits Count: 147948 Size (KiB): 4768 Size (%): 7.8 Efficiency (%): 84.9 Sequentiality (%): 16.1

Entity: moz_inputhistory Count: 19 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 1.6 Sequentiality (%): 16.1

Entity: sqlite_autoindex_moz_inputhistory_1 Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 1.1 Sequentiality (%): 16.1

Entity: moz_bookmarks Count: 305 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 82.4 Sequentiality (%): 16.1

Entity: moz_bookmarks_deleted Count: 0 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: sqlite_autoindex_moz_bookmarks_deleted_1 Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_keywords Count: 0 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: sqlite_autoindex_moz_keywords_1 Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: sqlite_sequence Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0.1 Sequentiality (%): 16.1

Entity: moz_anno_attributes Count: 2 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0.2 Sequentiality (%): 16.1

Entity: sqlite_autoindex_moz_anno_attributes_1 Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0.2 Sequentiality (%): 16.1

Entity: moz_annos Count: 266 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 93.1 Sequentiality (%): 16.1

Entity: moz_items_annos Count: 0 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_meta Count: 10 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 1.7 Sequentiality (%): 16.1

Entity: moz_places_metadata Count: 27377 Size (KiB): 1568 Size (%): 2.6 Efficiency (%): 65.7 Sequentiality (%): 16.1

Entity: moz_places_metadata_search_queries Count: 0 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: sqlite_autoindex_moz_places_metadata_search_queries_1 Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_previews_tombstones Count: 0 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: sqlite_stat1 Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 4.3 Sequentiality (%): 16.1

Entity: moz_places_url_hashindex Count: - Size (KiB): 1280 Size (%): 2.1 Efficiency (%): 91.8 Sequentiality (%): 16.1

Entity: moz_places_hostindex Count: - Size (KiB): 2656 Size (%): 4.4 Efficiency (%): 79 Sequentiality (%): 16.1

Entity: moz_places_visitcount Count: - Size (KiB): 1024 Size (%): 1.7 Efficiency (%): 69.4 Sequentiality (%): 16.1

Entity: moz_places_frecencyindex Count: - Size (KiB): 864 Size (%): 1.4 Efficiency (%): 89.9 Sequentiality (%): 16.1

Entity: moz_places_lastvisitdateindex Count: - Size (KiB): 2048 Size (%): 3.4 Efficiency (%): 65.1 Sequentiality (%): 16.1

Entity: moz_places_guid_uniqueindex Count: - Size (KiB): 1888 Size (%): 3.1 Efficiency (%): 87.5 Sequentiality (%): 16.1

Entity: moz_places_originidindex Count: - Size (KiB): 960 Size (%): 1.6 Efficiency (%): 84.3 Sequentiality (%): 16.1

Entity: moz_historyvisits_placedateindex Count: - Size (KiB): 3648 Size (%): 6 Efficiency (%): 81.1 Sequentiality (%): 16.1

Entity: moz_historyvisits_fromindex Count: - Size (KiB): 2080 Size (%): 3.4 Efficiency (%): 77 Sequentiality (%): 16.1

Entity: moz_historyvisits_dateindex Count: - Size (KiB): 3168 Size (%): 5.2 Efficiency (%): 76.8 Sequentiality (%): 16.1

Entity: moz_bookmarks_itemindex Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 10.7 Sequentiality (%): 16.1

Entity: moz_bookmarks_parentindex Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 10.3 Sequentiality (%): 16.1

Entity: moz_bookmarks_itemlastmodifiedindex Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 18.1 Sequentiality (%): 16.1

Entity: moz_bookmarks_dateaddedindex Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 14.7 Sequentiality (%): 16.1

Entity: moz_bookmarks_guid_uniqueindex Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 18.5 Sequentiality (%): 16.1

Entity: moz_keywords_placepostdata_uniqueindex Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_annos_placeattributeindex Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 10.1 Sequentiality (%): 16.1

Entity: moz_items_annos_itemattributeindex Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_places_metadata_placecreated_uniqueindex Count: - Size (KiB): 672 Size (%): 1.1 Efficiency (%): 74.9 Sequentiality (%): 16.1

Entity: moz_places_metadata_referrerindex Count: - Size (KiB): 384 Size (%): 0.6 Efficiency (%): 69.4 Sequentiality (%): 16.1

Entity: moz_places_altfrecencyindex Count: - Size (KiB): 864 Size (%): 1.4 Efficiency (%): 80.6 Sequentiality (%): 16.1

Entity: moz_places_extra Count: 0 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_historyvisits_extra Count: 0 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_newtab_story_click Count: 0 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_newtab_story_impression Count: 0 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_newtab_story_click_newtab_click_timestampindex Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_newtab_story_impression_newtab_impression_timestampindex Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_newtab_shortcuts_interaction Count: 0 Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_newtab_shortcuts_interaction_timestampindex Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Entity: moz_newtab_shortcuts_interaction_placeidindex Count: - Size (KiB): 32 Size (%): 0.1 Efficiency (%): 0 Sequentiality (%): 16.1

Accessibility

Activated: false Prevent Accessibility: 0 Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.37 Version in use: 4.37

NSS Expected minimum version: 3.115.1 Version in use: 3.115.1

NSSSMIME Expected minimum version: 3.115.1 Version in use: 3.115.1

NSSSSL Expected minimum version: 3.115.1 Version in use: 3.115.1

NSSUTIL Expected minimum version: 3.115.1 Version in use: 3.115.1

Sandbox

Content Process Sandbox Level: 8 Effective Content Process Sandbox Level: 8 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- user in Treatment Group GPU Process Sandbox Level: 1

Startup Cache

Disk Cache Path: C:\Users\amylc\AppData\Local\Mozilla\Firefox\Profiles\ctrejjv2.default-release\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["sat","ca-valencia","es-CL","gd","szl","it","ltg","sv-SE","fur","bs","vi","he","brx","gu-IN","oc","pa-IN","kab","sw","ar","eu","nl","rm","en-US","el","or","sq","es-AR","sk","ne-NP","scn","son","gn","sl","uk","meh","zh-TW","as","pt-BR","ach","ckb","nn-NO","an","ast","ur","lo","da","ga-IE","nb-NO","gv","ro","zh-CN","hr","bn","ko","hye","hi-IN","mr","hsb","wo","pai","ks","lij","tl","km","hy-AM","crh","te","skr","bn-BD","en-GB","si","et","lv","xh","de","fi","is","es-MX","pl","kk","pt-PT","id","th","fa","ka","cs","az","fr","tr","bg","eo","ia","be","gl","br","mix","kn","tg","ms","ixl","cak","ace","mk","mai","ff","ru","bn-IN","af","frp","es-ES","ja-JP-macos","lt","my","ja","sco","sr","ml","trs","fy-NL","xcl","sc","ca","en-CA","ta","uz","hu","dsb","cy","lg"] App Locales: ["en-US","en-GB","en-CA"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:

Printing

Modified print settings

print_printer: Mozilla Save to PDF print.more-settings.open: true print.printer_Adobe_PDF.print_bgcolor: false print.printer_Adobe_PDF.print_bgimages: false print.printer_Adobe_PDF.print_duplex: 0 print.printer_Adobe_PDF.print_edge_bottom: 0 print.printer_Adobe_PDF.print_edge_left: 0 print.printer_Adobe_PDF.print_edge_right: 0 print.printer_Adobe_PDF.print_edge_top: 0 print.printer_Adobe_PDF.print_footercenter: print.printer_Adobe_PDF.print_footerleft: &PT print.printer_Adobe_PDF.print_footerright: &D print.printer_Adobe_PDF.print_headercenter: print.printer_Adobe_PDF.print_headerleft: &T print.printer_Adobe_PDF.print_headerright: &U print.printer_Adobe_PDF.print_ignore_unwriteable_margins: false print.printer_Adobe_PDF.print_in_color: false print.printer_Adobe_PDF.print_margin_bottom: 0.5 print.printer_Adobe_PDF.print_margin_left: 0.5 print.printer_Adobe_PDF.print_margin_right: 0.5 print.printer_Adobe_PDF.print_margin_top: 0.5 print.printer_Adobe_PDF.print_orientation: 0 print.printer_Adobe_PDF.print_page_delay: 50 print.printer_Adobe_PDF.print_paper_height: 11 print.printer_Adobe_PDF.print_paper_id: 1 print.printer_Adobe_PDF.print_paper_size_unit: 0 print.printer_Adobe_PDF.print_paper_width: 8.5 print.printer_Adobe_PDF.print_reversed: false print.printer_Adobe_PDF.print_scaling: 1 print.printer_Adobe_PDF.print_shrink_to_fit: true print.printer_Adobe_PDF.print_unwriteable_margin_bottom_twips: 0 print.printer_Adobe_PDF.print_unwriteable_margin_left_twips: 0 print.printer_Adobe_PDF.print_unwriteable_margin_right_twips: 0 print.printer_Adobe_PDF.print_unwriteable_margin_top_twips: 0 print.printer_Canon_MF741C/743C_UFR_II.print_bgcolor: false print.printer_Canon_MF741C/743C_UFR_II.print_bgimages: false print.printer_Canon_MF741C/743C_UFR_II.print_duplex: 0 print.printer_Canon_MF741C/743C_UFR_II.print_footercenter: print.printer_Canon_MF741C/743C_UFR_II.print_footerleft: &PT print.printer_Canon_MF741C/743C_UFR_II.print_footerright: &D print.printer_Canon_MF741C/743C_UFR_II.print_headercenter: print.printer_Canon_MF741C/743C_UFR_II.print_headerleft: &T print.printer_Canon_MF741C/743C_UFR_II.print_headerright: &U print.printer_Canon_MF741C/743C_UFR_II.print_in_color: false print.printer_Canon_MF741C/743C_UFR_II.print_scaling: 1 print.printer_Canon_MF741C/743C_UFR_II.print_shrink_to_fit: true print.printer_Microsoft_Print_to_PDF.print_bgcolor: true print.printer_Microsoft_Print_to_PDF.print_bgimages: true print.printer_Microsoft_Print_to_PDF.print_footercenter: print.printer_Microsoft_Print_to_PDF.print_footerleft: &PT print.printer_Microsoft_Print_to_PDF.print_footerright: &D print.printer_Microsoft_Print_to_PDF.print_headercenter: print.printer_Microsoft_Print_to_PDF.print_headerleft: &T print.printer_Microsoft_Print_to_PDF.print_headerright: &U print.printer_Microsoft_Print_to_PDF.print_scaling: 0.74 print.printer_Microsoft_Print_to_PDF.print_shrink_to_fit: false print.printer_Mozilla_Save_to_PDF.print_bgcolor: true print.printer_Mozilla_Save_to_PDF.print_bgimages: true print.printer_Mozilla_Save_to_PDF.print_footercenter: print.printer_Mozilla_Save_to_PDF.print_footerleft: &PT print.printer_Mozilla_Save_to_PDF.print_footerright: &D print.printer_Mozilla_Save_to_PDF.print_headercenter: print.printer_Mozilla_Save_to_PDF.print_headerleft: &T print.printer_Mozilla_Save_to_PDF.print_headerright: &U print.printer_Mozilla_Save_to_PDF.print_orientation: 0 print.printer_Mozilla_Save_to_PDF.print_paper_height: 11 print.printer_Mozilla_Save_to_PDF.print_paper_id: na_letter print.printer_Mozilla_Save_to_PDF.print_paper_size_unit: 0 print.printer_Mozilla_Save_to_PDF.print_paper_width: 8.5 print.printer_Mozilla_Save_to_PDF.print_scaling: 1 print.printer_Mozilla_Save_to_PDF.print_shrink_to_fit: true print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_bottom_twips: 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_left_twips: 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_right_twips: 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_top_twips: 0

Content Analysis (DLP)

Active: false Connected to Agent: Agent Path: Agent Failed Signature Verification: Request Count:

On Sunday October 5, 2025 I began experiencing an issue with gocomics.com. I thought it was a temporary one that would resolve itself. Monday morning it was still happening. I contacted GC thinking the issue was on their end. They were unable to replicate it. They asked me to try to go to the site using the private window on FF. I was able to access it just fine. Therefore, we know it is not GC. I was also able to get to their page on Chrome.

I tried again on Tuesday. Same issues. I had already read on some forums where others were getting the same loop that I am: https://amub2c.b2clogin.com/amub2c.onmicrosoft.com/B2C_1A_GC_SIGNINSIGNOUT_POLICIES/oauth2/v2.0/logout?post_logout_redirect_uri=https://www.gocomics.com

It was suggested to try refreshing FF. I did that. Didn’t work. Gave up again for the day.

This morning, I tried uninstalling FF. Didn’t work. What else is there left for me to try?

I HAVE TRIED TO FIND A STREAMLINED WAY TO DELETE MULTIPLE DUPLICATE BOOKMARKS (UNINTENTIONALLY CREATED BY AN OLDER FIREFOX BOOKMARKS IMPORT). BUT I HAVEN'T FOUND ANYTHING THAT WORKS. USING BOOKMARK MANAGER IS FAR TOO TEDIOUS AND TIME-CONSUMING. AND AN EXTENSION ADD-ON I TRIED CREATED EVEN MORE PROBLEMS. I NEED HELP!!

I am running Windows 11 on a Lenovo ThinkPad. For years, my firefox has opened to us.yahoo.com without a hitch. A day ago it started opening to that page once, then not again. It looks like it trying to do, but something blocks it and it ends up on a blank screen. I can get to yahoo if I then type in the address. I have checked and the home page is set correctly. I have refreshed Firefox several times. I uninstalled it, and re-installed it. It still opens to a blank page. I am running Windows standard security stuff.

I recently swapped to firefox and have had issues with my tabs crashing. There are days where a tab will repeatedly crash, or not at all. It always crashes on 1 tab. I've tried most of the suggested solutions, profiles change, addon troubleshooting, hardware acceleration, updating/reinstalling. Currently on windows 11.

when copying/pasting files from windows Explorer using the keyboard shortcut Ctrl+C/Ctrl+V in firefox, only the first file of the copied ones is inserted. there are no problems with other browsers (Google).

Guess I started out wrong , I have a new Win 11 computer with firefox installed , on my old Win 7 firefox machine a new tab always shows several news stories and recently visited sites . How do I get this new computer to also do the same ?

                  Thanks !  Ken

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

When I try to connect to MSNBC Live TV or Fox Sports Live TV while using Mozilla Firefox, I am asked to click on my provider (which is Verizon) so that I can verify my account. When I click on that icon (from a choice of 15 or so providers), it sends me to the Verizon page where the message is Please wait - we are verifying your account with a spinning wheel that does not stop spinning. How can this situation be rectified so that I can sign in. It worked fine for years until the last couple of weeks. Thank you, Raymond Birch

I am having trouble with my Midflorida bank loading information. I am using my desk top and it goes to a page that states I am using an app. Please help me.

Thank you

Yesterday while using Firefox my keyboard quit functioning in Firefox (Windows 11). I closed everything and restarted the computer. Everything else works fine, but Firefox would not load. I tried to the repair function and that wouldn't load. I tried to uninstall and that wouldn't load. I uninstalled with a third part app, and tried to reinstall, but that keeps giving a can't install message after trying for several minutes. I tried to install Firefox Beta and that installer hangs up at [Execute: "C:\Program Files\Mozilla Firefox\default-browser-agent.exe" register-task 308046]. Also cleaned registry.