I have a Google Workspace account and am trying to use Thunderbird as an email client.
If I let Thunderbird figure out the settings it will fail to recognize imap.gmai… (lees meer)
I have a Google Workspace account and am trying to use Thunderbird as an email client.
If I let Thunderbird figure out the settings it will fail to recognize imap.gmail.com and smtp.gmail.com as the server.
I'm on a Mac M1 running macOS 15.5 The Thunderbird version is the latest at 115.10. Neither the hardware, the OS version, or Thunderbird seem to matter to the issue at hand, as described below. What seems to matter is the fact that I have multiple mail accounts on my Thunderbird.
When I do the manual setup and click 'Re-test' I get the "The following setting were found by probing the given server" on a green background, screenshot also attached.
However, after clicking on 'Done' I'm getting the "Unable to login at server. Probably wrong configuration, username or password." Screenshot also attached.
If I do Advanced config with what I know to be correct settings the account is not functional, I cannot see any email that's on the server and cannot send email.
I know the mail settings to be correct and the mail server to work properly because if I setup Thunderbird from scratch on a Linux or macOS machine, everything works as expected.
In the prefs.js file I can see multiple entries for mail.smtpserver.smtp*.username with the same value ("virgil@sproutwyze.com"), definitely from the multiple attempts to create a functional mail account. This shouldn't matter though since only one of those smtp server appears in "mail.smtpservers".
Lastly, I have upgraded Thunderbird to 128.13.0esr hoping for a different outcome. Alas, the behavior is the same though logging information sent to the error console is much better. NOTE: for the manual setup there is nothing on the error console when I press on the 'Done' button.
Any suggestions for how to fix the problem? Thank you.