Thunderbird Community Forum

I am running Thunderbird on a new Windows 11 laptop. When I download new messages and try and open them my laptop locks up. Anyone else have this problem? Thanks Dave

When messages arrive in inbox and are marked spam they do not auto move to spam folder. I have to uncheck the spam icon and re-check it. Not until then will they move to spam folder.

Martha

Moin, Moin nach Anlage von zwei neuen Filtern landet mein gesamter Posteingang im Papierkorb. Neuinstallation erfolgt. Foto siehe unten Windows 11 Neuinstallation heute

I need help. How do I troubleshoot TBird asking for a password that disappears when I go into troubleshooting mode? In other words, I can enter anything in for the password, or dismiss/close the pop up box, and nothing is effected by it. I still get all me email for all accounts. The only thing at the top of the box is a user name (pmruzicka). At this point, I have deleted the accounts that used that user name, including all info for the outgoing servers (even tho this password request pops up at TBird start). I have Disabled ALL extensions one at a time and the pop up still happens. I have set TBird to default them,e - pop up still there. I have unchecked the hardware acceleration box - pop up still there. I have no clue what else I could do at this point. I do NOT have a Primary password set. Can someone please help me figure this out? Getting tired of having to click off that pw box every time I start TBird. Thanks. Also, this has been happening through the last few updates of TBird.

I have been using Thunderbird for years and am on version 152.0.1

I also regularly use the Mail Merge add-on and this has worked great. However, just come to use it and it has put 80 messages into my Outbox but I cannot get them to send!

I hit the "Send Unsent Messages" and nothing happens.

Very frustrating and would be very happy if someone can help identify the problem!

I am running Thunderbird 140.13.0esr (64-bit) in Windows 11 25H2. I received an e-mail message that has a JPEG attachment. When I open the attachment, the image is opened with the MS Photo app. But in that app I cannot rotate the image. If I save the attachment on my disk and then open it with the MS Photo app, I am able to rotate the image. I am wondering why the instance of the Photo app invoked by Thunderbird does not allow rotation. Note that in the -Thunderbird uploaded image, the rotate icon at the top left is greyed out (and not available). Thanks.

due to a computer malfuction i tried to install thunderbird on a new computer a user name and password is required,followed the procedure but no instructions arrived at nyaxea@hotmail.com your advice will be appreciated thks

I have not being able to add this 4 account to thunderbird: hotmail.co.uk/ live.co.uk/btinternet.com/gmail.com. I keep getting error either cannot connect to server or username and password wrong. I have managed to add two accounts successfully. I don't quiet understand what is happening with this new 153.0.1 version. I has it working before I had to reinstall windows 11 PRO. Could you help me please! Thank you! Best regards, Jairo Goncalves

I have a rather intriguing issue with the message editor which isn't a problem but puzzles me.

I monitor a number of email accounts. When compiling a message using one particular sending account the line spacing in the editor is reduced, as in the second attached image. If I use any of the other accounts it is correct, as in the first image . In each case the line spacing of the message that is actually sent is correct.

It's obviously not a big issue, but I'm struggling to understand how the editor can change depending on the sender account. Any ideas?

TB suddenly moves messages from inbox to trash automatically without any interaction. Search through the forrum shows that it has been asked for already, see https://support.mozilla.org/en-US/questions/1588804, similar postings can also be found with you search engine.

As described in other postings, the messages are moved from Inbox to trash. When moving them back manually from trash to inbox, they are moved to trash again immediately.

• it happens for the default account only,
• there're no filters at all in TB,
• junk detection is disabled,
• Settings->General Storage is all disabled,
• (account)->Settings->Server Settings has checked "move deleted messages to trash",
• (account)->Settings->Storage is all disabled,
• Inbox->Properties "Repair folder" does not help,
• Inbox->Properties "rules is set to "use account settings" (and greyd out "do not delete messages"),
• exactly same behaviour when starting TB in save mode,
• manually deleting all *.msf files (for inbox) does not help,
• manually deleting xulstore.json does not help,

Additional notes, which are not related to the problem, IMHO:

• IMAP on port 993,
• no other clients anywhere are connected to that account,
• TB configured for more than 10 accounts, more than 500 folders and sub-folders,
• host with > 16GB RAM, TB uses 3GB virt,
• problem observerd in older TB also, at least 13x.x

I'd be happy to debug/trace the problem if someone can give me detailled insructions how to start TB with debugging. Please feel free to ask for about:config settings as they are non-ambiguous and language independent ;-)

Thanks.

I apologize for the subject line, but there is no better way to describe the problem....

I've been using Thunderbird for a few months now and it has mostly worked well. Then this afternoon I was reading my mail in the Unified Inbox and I noticed something very odd. I had a number of emails showing in the header list with the same "From" and various subject lines. On the face of it, that wouldn't describe any weird behavior except that I noticed the subject lines absolutely didn't match the "From" information.

As I would go to read these emails, the email itself would be correct in the preview pane -- including showing the correct sender name and email -- but the "From" information in the header list pane would still be wrong.

I'm sorry that I can't post a screenshot to make this more clear because there is just too much personal information on screen. But these emails are from several different senders, received by several different email accounts. Everything is correct except that the "From" shown in the header pane is wrong. This is very obvious to me because I normally run entirely in the Unified Inbox with the emails sorted by the "From" information

One example is an email that is actually from "U.S. Department of Veterans Affairs <do-not-reply@notifications.va.gov>" which Thunderbird displays correctly in the preview pane (where I usually read my emails) and if I open the email itself, but the header pane says this email is From "Prepper-co <joshua@prepper-co.com>"

Another example is an email that is actually from "USPS Customer Support <uspscustomersupport@usps.gov>" but the header pane says it is from "Rainier Arms <sales@rainierarms.com" < p></sales@rainierarms.com">

These two examples were received in different email accounts that aren't even on the same server. I have other emails from these same senders that are shown correctly

I found this problem while using 150.0 (64-bit), which said 150.0.1 was available, so I restarted Thunderbird and it updated to 150.0.1 (64-bit) but the problem is the same.

OPERATING SYSTEM Windows 10 Professional (x64) Version 22H2 (build 19045.6466) System Model : HP HP ProDesk 600 G3 DM SYSTEM MODEL HP HP ProDesk 600 G3 DM Enclosure Type: Mini PC PROCESSOR 2.80 gigahertz Intel Core i7-6700T 256 kilobyte primary memory cache 1 megabyte secondary memory cache 8 megabyte tertiary memory cache 64-bit ready MEMORY 15.88 Gigabytes Usable Installed Memory BOARD HP 829E KBC Version 06.29 STORAGE 4.51 Terabytes Usable Local Storage Capacity 3.59 Terabytes Local Storage Free Space

• Waterfox - 6.6.12 (64-bit) • Thunderbird - 140.13.0esr (64-bit)

========================================

A few days ago the left (file) pane went from

- InBox
- Drafts
- Sent
- Junk
- Spam
- Trash

to

- InBox
- Drafts
- Sent
- Spam
- Spam
- Trash

I attempted to change the first "Spam" back to the original "Junk"; didn't work. Have no clue why TBird decided to change the file names on its own.

Any information/direction(s) about how to correct this back to the original?

Thank you / appreciated. Nels

I have been shifting my email platform from Comcast to the new Yahoo platform. This has worked for my iPhone and for my Thunderbird app on my iMac. But NOTHING works for this on my MacBook Air. My gmail is fine, but the only way I can get to my new Yahoo platform is to sign in via the web browser. Thunderbird will not configure for the MacBook Air, and I've tried 10-15 different things already (not an expert by any means). I have all the proper settings. I have reinstalled Thunderbird on the latter machine.

I've downloaded Thunderbird in office PC and on PC at home. Almost I working in office PC or web mail but when I open Thunderbird at home, all my email lost in web mail and it's happened for such times. Is it a setting problem?! or, if it will be happen if using Android version ?! Thank you for your kindly assist!

thunderbrd version 153.0.1 64bit windows11 Spamfilter problem

my contacts are all in the personal address book convinced they get filtered as NOT SPAM, recently some addresses out of my adressbook get filtered anyway - weird an expert told me to setup a whitelist as a subfolder: I did but same prob... as far I know the address book works like a whitelist anyway, no success also not long ago thunderbird had an update - and it feels since the dodgy filtering started. Using thunbderbird for ages - never had that prob ever - till recent

Is there any known solution please ? Thanks & regards Jochen

Recently it's a daily occurrence that I must enter the password for my SMTP server. I always check "Use Password Manager to remember this password" but it doesn't help. The next day I'll have to go through this again.

I power on my machine multiple times each day, and I use Thunderbird each time. It doesn't happen each time. It seems to happen only the first time I use Thunderbird each day. This is new behavior. Before it would happen now and then, now it's daily.

I don't have a Primary Password. No need for it.

If you need to see the message I can send it to you, but I'm not attaching it right now because it shows my email address and the smtp destination. Maybe I'm being too careful.

I use Thunderbird on my desktop and since early June, I have not been able to receive any new messages but I can still send. Everything works fine on webmail (Yahoo) and phone (Samsung Galaxy), it's just my desktop which is affected . I asked Duck AI about this and this is what I got...

https://duckduckgo.com/?t=ffab&q=thunderbird+connection+to+server+pop.mail%2Cyaho.com++timed+out&atb=v417-1&ia=web

I tried the solutions offered without success.