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I had lots of trouble making Firefox work yesterday, after what I believe was a Mozilla update I had to uninstall and then reinstall. What I am experiencing after the new install and all updates is: I placed the icon on the taskbar. when I open Firefox it opens a new icon in the taskbar. I have two icons when using firefox instead of two like it has always been before. In the picture, the icon on the left is always there. The one on the right opens when I open firefox. Is it supposed to work like this? It is a windows issue? Is it A mozilla issue? Anyone else having this issue. I have tried different ways after deleting the icons, to place it back on the taskbar. I used the pin to taskbar, drag and drop on taskbar... Any ideas. Just live with it? or fix it somehow?

Frustrated that told to do this do that, and more of stuff I don't understand. Change this, Change what. No matter what how many times i change this or that nothing helps. i have a big headache, and it isn't right to put so much stupid crap that I dpn't understand at all. Nothing is simple; it's not simple. I already paid a $20.00 for a donation so I can use Thunderbird. I can't even use the freaken Thunderbird. I can't figure out what the heck who ever expects me to do this, do that, than more of the same. All I want, is to be able to use Thunderbird, transfer all my emails to Thunderbird. Use the Thunderbird without alot of crazy ass questions, that I have no answers. If this is diffcult to read imagine how I feel. It should be so difficult to use anything, but it sure is. Even writing this, what do I gain, nothing, go away, lose the money I donated for Thunderbird. I would really really appreciate any help to help me sit up this thunderbird email. I really would. Help, dispirited what can I saw. Once this note or what ever is send. It my all be in vein. Tom You can't email, because Firefox screwed that up. I don't have a freaking email right now. can be text on phone to figure out what to do my number [edited phone# from public community support forum]

I recently installed Firefox over Firefox Beta because I didn't like the daily updates. Now I'm stuck with this popup every time I open Firefox. It's stupid as the application runs normally.

HOW DO I GET RID OF IT?

Help please, cannot open Firefox browser for Windows 10 Pro anymore, clicking icon advises my profile is missing. How to fix ? Ive also spotted a number of folders properties are showing the target as an A:\Users path rather than the expected C:\Users but the path is 'greyed out' and cannot be edited, help much appreciated

I have been never been able to get any useful response to any question, (including the one just posed) from the Mozilla community. I did, by serendipity wind up in a discussion with a new (to me), manage in the process though to stumble across what appeared to be a relatively new forum, within the community that offered some hope, in that it terms of reference were specific to addressing the problem.

Hooray. . .I just accessed the the new notice regarding educated guesses. Blatantly false advertising in that none were provided, but it did appear to be connected to the forum trying to address the problem at hand.

It's a daunting challenge, requiring understanding and discussion in depth because the system itself is quintessentially non-linear, dynamic, and it's ultimate configuration. . .which includes the user interface and human operators indeterminate and un-determinable. But a great and hopeful start. I believe I indicated an interest in contributing to the discussion. How do I get to it? I'm logged in now and my email [edited email from public community support forum] is the easiest way to respond, if that it available. Thanks.

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac.

How do I submit for a refund?

Thanks, Erik

Hello, I just bought a yearly plan of the Mozilla VPN and would like to use it in a docker container using gluetun. However, I'm not able to find where can I see the connection information. Is there a way to obtain the VPN tunnel information to configure my VPN over it? Thank you.

Hi all,

I installed Thunderbird a few months ago to transfer emails from an email account that is about to be shut down to my Google email account.

I now want to uninstall Thunderbird (and delete all its files from my computer, including emails) but am worried my Google emails will also get deleted (e.g., due to syncing?) in this process.

I would have loved to keep Thunderbird installed but, due to my personal laptop being unavailable when this email transfer began a few months ago, I had to install Thunderbird on my work laptop instead, and I do not want Thunderbird to stay on my work laptop anymore (my employer allows employees to install any software but I will feel better if I just delete Thunderbird from the work laptop at this point).

Please advise, thanks.