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Lost access to primary email, but can access secondary email - Firefox Login

  • 7 uphendule
  • 1 inale nkinga
  • 24 views
  • Igcine ukuphendulwa ngu cor-el

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MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE CODE SENT TO MY SECONDARY EMAIL?

MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE CODE SENT TO MY SECONDARY EMAIL?

All Replies (7)

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So clear things up that secondary email is on the same firefox account correct? So this is another account your created to post this problem is the right?

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Dropa, Yes you are correct.

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If you no longer have access to the primary email address then your only option is to create a new Firefox Account with an email address you can confirm.

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cor-el, what is the purpose to have a secondary Email address for?

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You can add a second email address and confirm this address. Once it has been confirmed, you can make the second email address your primary email address.

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cor-el, herein lies the problem. When I try to sign in Firefox sends an Email to my NON existent Email so I can log in. I don't have access to that account.

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You should have made the secondary email the primary email address when you still had access to the access to the primary email address or at least made sure that the secondary email had been confirmed (not sure if that would work).

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