I-Thunderbird Isithangami Sokwesekwa

Hello,

When I press on the trashcan on a message on the message list, sometimes (but quite often, about one out of 3 times) the message is still displayed on the message list. If I click again on the message title, the row is updated with the message below the deleted one. But the rest of the list is not updated, and the message which was below the deleted one, now appears two times. And then if I select the row below, this is updated with the row below this one, but then this message is displayed two times. And so on, every time I click on the message below.

To illustrate the problem, suppose I have the following message list:

Message 1 Message 2 Message 3 Message 4

When I delete the Message 1, the list does not change. If I click again on Message 1, the list changes to:

Message 2 Message 2 Message 3 Message 4

If I click on Message 2 on the 2nd row, the list becomes:

Message 2 Message 3 Message 3 Message 4

Now when I click on Message 3 on the 3rd row, the list becomes:

Message 2 Message 3 Message 4 Message 4

And so on

The message list corrects itself, on two occasions : 1. If I delete the 1st instance of a doubly displayed message 2. If the doubly displayed message is a thread and I expand that thread by clicking on the 1st instance of that thread

What is the difference between reminders and notifications? Both can be adjusted in the global calendar settings.

Are notifications and reminders also synchronized?

After the last update the program no longer groups all accounts' Junk folders under Junk, but puts them separately under each account - except for one account. This happens despite choosing Unified view in Folders. All the other folders are grouped (Inbox, Archive, Sent, Drafts, etc), but Junk is not. It worked perfectly well in the previous version. Please help!

Hi

I have quite strange problem with Thunderbird. I do not know when it has started but a quite long ago.

I use complicated structure of directories in my inbox (directories with subdirectories) and I have prepared significant amount of filters - I do not know if that matters. At this moment filters are disabled because I wanted to get know what exactly happen. Scenarios:

1. TB checks for emails every 1 minute, and they appear in INBOX.

A2. Press Message Filters -> Run now (on Inbox) A3. Emails disappear from Inbox A4. Emails appear in directories. Directories are marked with bold font as contain unread messages (but should be blue with star) A5. Click directory - directory become marked with yellow star and blue font as contain new messages A6. Do not read anything. Click another directory - yellow star disappear, font become black

B2. Read some emails B3. Press Message Filters -> Run now (on Inbox) B4. Emails appear in directories (but sometimes after 10-15 minutes). Directories are marked with yellow star and blue font as contain new messages (even if all emails were read when they were in Inbox directory few days ago and I replied to them)

I cant find out when which scenario works. But IMHO both are wrong. Email should be moved to another directory, appear immediately and (only if it is new message) directory should be marked with yellow star.

I presume it is somehow tied with email server but I do not know how. What can I do to avoid this problem?

I have faced with the following bug linked to messages displaying in thread in any section of Thunderbird (i.e., Incoming messages). See the screenshot - there is just thin white stripe instead of text of the message. This bug repeats only for some random messages. Restart of Thunderbird resolves this bug temporarily.

All my other emails, when using "reply" or "forward" allow me to enter text into the "Body Text" area. Except for one email from a Doctor. All his other emails has allowed me to enter any "Body Text", except for this one any only one. I consider this to be private information, but I will share it with you (somehow) if you will also keep it private. Anyways, attached is a picture of the "Missing Body" (red arrow).

Recently (I think since v 115.4), I noticed that TB shows a completely wrong set of messages in the message list, while it applies a new or changed quickfilter

Say I have no quickfilter set, and enter a criterion. It takes a few seconds for it to filter all the emails, and then the message list pane changes to show only the matching emails. If I then modify my quickfilter expression (to be more inclusive or selective, or to correct a type), as soon as I edit it, a new set of matching entries is shown

If the quickfilter does include a 'body' selection (as opposed to only Sender/Recipient and/or Subject), the message display for some time appears to show *all* messages in the inbox (while it seems to perform the body search). This can be several seconds (I had cases where it took 10 seconds!) depending on the size of the inbox (and possibly other criteria) before the correct search result is shown.

This is disconcerting, espo as one does not see any visual feedback whether the search is still ongoing, or whether all the shown message in fact did match the filter criterion. Only when several second later it does flip to the limited list can one be sure.

I think message display should

 - either stay unchanged until the filtering has completed 
 - or blank/grey out while it searches

but in all cases there should be a visual indicator in the message list pane that the search is still working

I am a long time Thunderbird user and have not seen it slow down this much. I try to check mail and it takes an inordinate amount of time. Then, when I think it has received the new mails, I click on one and that takes a long time to display the message. If I send a message, putting the sent mail to the sent mail box is a long wait, it may even fail although I could see it on Gmail in the Web browser. If I switch to a new folder, I see the message on the status bar telling me sending login information, and the wait continues. Why does it send the login credentials if it is not closed only to look in a different folder?

I am using version 115.5.1 on a gigabit connection. This happens on my laptop, MS Surface Studio Laptop, and my desktop computer with more power. The laptop uses WiFi and the desktop is cabled Gigabit Ethernet.

It is pushing me to look into alternative e-mail clients, I hope I can remain with TB.

Still waiting for help with my annoying thunderbird problem. Once you help me solve it, my donations will begin. The browser link in my incoming email stopped working about 3 months ago. I have to right click on the link, start my browser manually and paste the link. I've tried it with Firefox, Edge and Chrome (preferred) and none of them work.

I deleted a tag and then added a new one (Settings/Tags/New...). It ended up inserting the new tag in the position of the deleted tag (ie. the new tag shows up in place 4, where the deleted tag was, don't know if that's relevant).

The new tag does not work. Whenever I use that tag it shows up and then disappears. Any ideas how I can fix this? Would deleting all the tags and starting again help or make things worse? I've seen similar threads here but they've been archived so I'm starting a new one.

I have used Thunderbird for more than 15 years and have always liked the way it works and promote it to anyone needing an email client, but the latest version 115 Super Nova is terrible. I don't like the font or anything in the update. Now I just found a new problem. Since last update messages show all previous messages from same sender with current message at the bottom of list. I have looked for a way to change this but have not found anything. It used to work so good and now it sucks.

When Thunderbird marks an email as junk, and I also mark it as junk, why does Thunderbird keep giving me emails from that account? Why does it not discard all emails that we both agreed are junk?

Basically, each account is receiving every email, but these accounts are for separate purposes. I need to know if this is something that I have done or is it the result of the upgrade to 115? The issue described has only been occurring for a week or so and may have started after I added Thunderbird to a new PC. All three home computers are behaving the same way and I'm using IMAP.

My junk email folder has over 4 million messages. There are hundreds of the same message from the same time.

I came across this post from a while ago. https://support.mozilla.org/en-US/questions/1169324#answer-991184

How do I find the Junk and Junk.msi files so I can delete them?

The problem is a badly corrupted local mailbox. I'm using Thunderbird 115.5.0 (upgrading when it asks), on Windows 10 64-bit. I'm using gmail (imap.gmail.com). To keep gmail and my profile inbox (on my system SSD) manageable in size, I've been moving a month of mail at a time to a local folder on a hard drive. Sometimes that fails, and sometimes it takes a while (like an hour) to move the month of mail (typically 5000 messages) from All Mail to the local folder (e.g. Local Folders / 2022 / November .) Once they all look to be moved I've deleted that month's mail from All Mail and compacted it. Sometimes that takes a while (a couple of days.) Sometimes the move stops, and I start over. I wanted to reference an email from last year. (Black Friday offer from a particular vendor.) The local folder shows a lot of messages with no subject, correspondents is blank (dash) and the date is when I did the move. I found the messages I wanted with Filter. Some are good, some appear blank, or to have random pieces of other mail. When I looked at the mbox folder things were still corrupt. I moved 2 of the blank messages to a new subfolder. In an editor I could make out something, and Thunderbird still showed the original subject. I removed the .msf folder and that didn't help. I did Properties | Repair Folder and the mailbox became 0 size.

As an experiment I copied a random message to the subfolder. I can see the subject in Thunderbird (Garlic lovers, don't miss this deal!), and it looks good, but when I open the body I see XML and no body text or images. In the folder I have

From - Tue Nov 21 01:19:38 2023 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: nonjunk Dleft style=3D"font-size:0;padding:5px 10px 5px 10px;word-break:=

and a little further down

Received: from [10.98.212.170] ([10.98.212.170:43868] helo=r223.subs.subway.com) by momentum01.lon7.cpt.adobe.net (envelope-from <bounce@subs.subway.com>) (ecelerity 4.2.31.59853 r(Core:4.2.31.1)) with ESMTP id B3/13-01767-2AE96436; Wed, 12 Oct 2022 12:01:54 +0100 From: "SUBWAY Restaurants" <news@subs.subway.com> Subject: =?windows-1252?Q?Garlic_lovers=2C_don=92t_miss_this_deal!?= Date: Wed, 12 Oct 2022 12:01:54 +0100 To: < --me-- >

Also in the process of messing around, a bunch of messages get duplicated.

Can I fix this corruption? How can I avoid the mailboxes become corrupt? Is it wrong to do what started, moving a month of mail from All Mail to a local folder, then deleting those messages from All Mail?

Problem: Thunderbird hangs up on Macbook and iMac. It opens to the normal view, but if I try to do anything, I get the beachball of death. I used Mac migration assistant to install from Macbook to iMac. Before the installation, the Macbook Thunderbird worked fine, but after the installation, neither worked. My PC installation works fine, as does Apple Mail on my iOS devices, so it is not a provider problem.

Solutions tried: restarting in troubleshoot mode, restarting iMac, turning off access to Apple Contacts, turning off antivirus (Norton), creating new profile and copying existing mail data into the profile folder, and renaming various files in the profile folder.

Results: None of the solutions I tried provided access to my email. I can open the new profile, but that requires that I reenter all my email account information and copy the emails for each account into the new profile (I use POP). The problem may be with the prefs.js file, since if I rename it, Thunderbird doesn't hang, but would require me to reenter all my account info as if it were a new profile, and all preferences would be lost.

Question: What is the best solution for this problem? Is there anything that would work better than reentering the account info -- e.g., can I make any changes to prefs.js using a text editor or some other utility?

Thunderbird, new installation, with 5 email accounts. Only one is of any size (7+ GB), but it is only sync'ing 6 months of messages, so the amount on disk is not huge. The 4 others are all below 1 gb. After just a week or 2, I am getting the "compact folders" alert, and it offers to recover 51.9 GB of disk space! This worries me, because I had just about 25 gb of disk space free when I installed Thunderbird, so it can't possibly recover that much space. The Thunderbird folder in AppData/Roaming is only 1.74 gigs. Where is it getting 50+gb from? I'm afraid to run this maintenance task.

I upgraded to 115.3.1 from 102.15.1 this week. I do not understand the large increase in version number, but I have not done any searches. I have a number of complains with this new version.

1) I want to move one message to a Local Folder, and I get the message at the bottom "nn messages moved from Inbox to Tr.ash". The one message I wanted to move remains in the Inbox, and I have to move it again. When I try to move them again, the folder displayed is NOT the one into which I had just tried to save. I have no idea if any messages were moved from Inbox to Trash, and I have no idea how I would find them.

2) The font size in the window is smaller than it was with 102, and there is blank space on the right. Is there a way to increase the font size?

3) I read one mail message and I process it (delete it or save it in a Local Folder). Most of the time, the next message in the Inbox is opened. But sometimes the window advances to a message further down in the Inbox, and I then have to go back into the Inbox to access then next message I was planning on reading.

We have 2 computers set up with Mozilla Thunderbird. On one of the 2, the outbound password was inadvertently changed. on the other of the 2, the outbound email works fine.

On the 1 the password was lost, I saw an option to view the password. I'd like to do that on the 1 that DOES work so I can re-enter the proper password.

Thank you,