I-Thunderbird Community Forum

I have several email accounts linked in Thunderbird. All, but one (Gmail), displays a confirmation screen when I attempt to empty the trash folder. How do I turn on the Empty Trash Confirmation for Gmail?

Note: When the Empty Trash Confirmation is displayed there is a checkbox to "Don't Ask Me Again". I may have accidentally clicked this dialog box for my Gmail Trash Folder but I can't find how to bring back the Confirmation.

Thank you for your help!!

My husbands email account appears to be corrupted. He can't send or receive messages and is asked for a password which is always rejected. The provider, Plusnet, have checked out their end and say all is well and hacking is unlikely. Webmail works, we have changed the password, but still no access to Thunderbird. The same problem exists on his other devices that use the same email address but do not use the same platform. Any ideas would be really welcome. Thank you, Barbara

Hello Thunderbird Team,

I have 2 Gmail accounts currently linked to my Thunderbird program, and every time I start the app and every few minutes the app is still running, ever since the 15th, it's been notifying me of my account's set birthday on both accounts (main & alt).

And every time I close the event window, click "Dismiss all", or "Snooze all", it throws a 300 MODIFICATION_ERROR popup.

So far, I have not been able to fix the error through Thunderbird's settings, so if you have the solution to this, just let me know!

Best regards, opera

P.S.: I'm not sure if this is the right place to be sharing this on, or if I have to reach out to Google Calendar support instead. If you know where I should be taking this, also let me know!

I step through all the instructions to Configure thunderbird connection to my gmail account and the OAuth2 Google security. ports and security

I can receive emails - IMAP.gmail.com but can't send emails - SMTP.gmail.com

I get the following error message when trying to send.

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

How do I save my open tabs while compacting my inbox? They all disappear after compacting. I am trying to move my open tabs over to a different folder to preserve them, but I can't figure out how to do it.

When I choose an open tab from my Inbox to move it to a different folder, the folder choices on the left side of the interface go away. I there a way to move between folders? Drag /drop?

Chris

For some reason, occasionally Thunderbird crashes when I click on the button/link to send me to my healthcare chart - not always - and indiscriminately. For example, I can automatically get logged in to my health care chart 3 times in a row via that link, but the third time I click on a similar link (from the same provider for the same account) Tbird will crash.

Any ideas of why this happens and suggestions for fixes? Thank you very much for any help!

Oh, P.S. I also can't figure out how to change my email on here, lol. but I'm still receiving emails at my earthlink address so far. Any advice on how to update my email address would also be welcome. (I tried edit profile but nada...) Thank you!! Kelly

I'm trying to setup Thunderbird for my Google Workplace account. 1. In the default settings, I receive the error message 'Profile not found' when I try and add my Outlook .PST file 2. I can't see how to access Profile Manager so I've started Thunderbird from the command line, activating the Profile manager, i.e. Thunderbird -p. When I add a profile and try and access my Google gmail I receive an error that the configuration server could not be found. Note point 1 where the same account was setup correctly but in the default 'no profile'.

When I open Thunderbird Mail on my laptop the settings for updates is set to automatically update. I have to change it every time I start it up as it won't stay on check for updates but let me update! What is the problem?

Best regards, Vin

For some unknown reason my incoming emails have started to go straight into my deleted folder instead of my inbox, i have not changed anything so do not understand why? how do i rectify this issue. thank you, john.

About a week ago,m Thunderbird seemed to have trouble with my email password. I would close the app then open again and it would log in and download new messages. Now when I open Thunderbird it does nothing. I cannot download new messages at all. I am not that literate with these issues. I do not know which version I have.

Hi,

I use Thunderbird's Message Filters to sort my incoming mail. I have about 31 filters, some of which are long ("Delete Junk" and "Advertisements" are two, which OR many domains and send mail directly to trash or a specific "Adverts" folder). I also use several Linux computers and run Thunderbird on each computer for connecting to my GMail account (IMAP). I like to synchronize my filters between my Linux hosts. I've been pointed to the file for copying filters between hosts: HOME/.thunderbird/MyProfile/ImapMail/imap.googlemail.com/msgFilterRules.dat

Copying that file between hosts (or using it as a backup after SNAP damaged my profile again) only partially works. The filter name, action, etc copies alright, but when triggered, the filter fails as the "folder" does not exist. Of course, the folder still exists and has for a long time. The following is a log entry from such a failing for a "magazine" entry for "Aeon".

[4/25/25, 12:35:15 GMT-4] Applied filter "Aeon magazine" to message from Aeon Weekly <support@aeon.co> - This week: Why AI science will be incomprehensible at 4/25/25, 12:34:22 GMT-4 moved message id = 89c6e02ebaf75bbc918731474.c3e7d573b0.20250425163412.c7ad5cda2b.7a1e170f@mail220.suw16.rsgsv.net to imap://mdalphin%40gmail.com@imap.gmail.com/Maillists/Aeon

[4/25/25, 12:35:20 GMT-4] Filter action failed: "Move failed" with error code=0x80550009 while attempting: Applied filter "Aeon magazine" to message from Aeon Weekly <support@aeon.co> - This week: Why AI science will be incomprehensible at 4/25/25, 12:34:22 GMT-4 moved message id = 89c6e02ebaf75bbc918731474.c3e7d573b0.20250425163412.c7ad5cda2b.7a1e170f@mail220.suw16.rsgsv.net to imap://mdalphin%40gmail.com@imap.gmail.com/Maillists/Aeon

The entry in msgFilterRules.dat reads as follows after the failure: name="Aeon magazine" enabled="no" type="17" action="Move to folder" actionValue="imap://mdalphin%40gmail.com@imap.gmail.com/Maillists/Aeon" condition="AND (from,ends with,aeon.co)"

A "diff" from a saved version of the file that worked shows that it is identical except for "enabled".

This failure happens to 100% of my filters - the "actionValue" is not recognized as I move the file between hosts or different profiles. I need to re-select the desired folder in the drop-down list of "Move to:" in the "Edit Filter" dialog.

Any idea on what is going wrong? It is as if there is some cache of recognized Imap folders that have unique IDs on a per host basis. Is there anyway I could make this copying work better without need to restore each of the 31 folders every time I make a copy?

Thanks, Mark

Have always set up accounts so they download all messages to hard drive.

Since 3/27/25, it is as if it never officially logs the downloads as downloaded, so it downloads each day as if it hasn't been done since 3/27/25, marking all of the messages since then as new.

File is very large so want to try fixing without deleting entire file.

Tried the 'repair this folder' but that didn't work.

Having trouble identifying the exact folder on the hard drive to delete since there are several different accounts in the Thunderbird setup.

Dear Team After Updating from 102.15.1 (32Bit) to 115.28.0 (32Bit) I can not connect to the provider "pop.hispeed.ch" anymore. Ping pop.hispeed.ch (on CMD) shows normal raction of beeing reachable with a "reply from xxxx.". I am on Windows 7 SP1. I have checked several times all setting POP and SMTP, switched off Firewall, uninstalled virus scanner, and and and many more (all knowledge found on internet..). Pressing the "Get Message" button in the upper menue bar shows no raction when pressed. The icon "Get Message" on the left side of the button "+ New Message" results in a none moving blue status bar at the right bottom of the window. After a while with the message "timed out.. ".In the settings "Config Editor.." the values of "mailnews.tcptimeout" are set to "300", and "true". I am using TB since donkey years with many many eMails. Are the lost? Thank you for support and help, Andy

Have used Mozilla for about 30 years without too much trouble. However, I have been unable to receive emails since Monday and wonder what problem is. It worked fine Sunday evening Did send a test to my freenetname address which arrived so not sure whether problem is only outwards mail.

I had to do a clean install of my Mac. Recovered my Thunderbird settings from Time Machine, but for some reason the mail view now looks like this. How can I get the message list looking like it did, without such thick rows?

こんにちは。 現在、以下の問題で困っております。

自身のパソコンではPOP3でメールにログインすることができません。 複数のアドレスを試しましたが、どれもログインできずにエラーメッセージが表示されます。 どのアドレスでも他のパソコンではポート番号や設定を変更せずに正常にログインできる状況です。

Thunderbirdを一度アンインストールし、再インストールを試みましたが、改善されませんでした。 また、メールアドレスとパスワードに誤りはないことを確認済みです。

IMAPではメールの受信は可能ですが、メッセージを送信することができない状態です。 大変お手数をおかけいたしますが、これらの問題の原因や解決方法についてご教示いただけますでしょうか。

どうぞよろしくお願いいたします。

Hi all,

I have to use a Microsoft365 account for work, and I was lucky enough to obtain the possibility of connecting to it via imap.

Thunderbird filters work for all my other imap accounts, but not for the M365. I'm wondering if others are experiencing and and if there is a solution/workaround.

Thanks!