I-Thunderbird Community Forum

I had my desktop pc (of 7 years) diagnosed today, and all systems were reported functioning. But, now when I try to send an email I'm asked for my password. I don't know what it is, and can't find it in my book of passwords. How do I get me email functioning again?

Hello Guys,

First of all I was using outlook but since with new update there's bunch of annoying stuff, limitations and ads everywhere, even tho If I force to use old app still get that "Update Outlook" & "Try new outlook" notifications. Thats pretty annoying so I decided to go use Thunderbird. but I have been experiencing significant synchronization issues with my Hotmail (Outlook.com) accounts in Thunderbird. Specifically, when I add more than one Hotmail account, the folders for those accounts do not appear at all. Additionally, when I attempt to send a test email, it shows as “sending” but then the process hangs, nothing happens.

To resolve the issue, I have tried:

• Removing and Re-adding Accounts:

I removed all my Hotmail accounts from Thunderbird and re-added them. During the re-adding process, I cleared the saved passwords (so that the login prompts would reappear) and manually configured the account settings (IMAP server, SMTP server, etc.) & cleared caches on %AppData% Thunderbird>Profile>Imap folder

• Connection Settings:

I verified that the incoming and outgoing server settings are correct (IMAP: port 993 with SSL/TLS; SMTP: port 587 with STARTTLS) and that the authentication method is set to OAuth2.

• Rebuilding Profile Indexes:

I backed up and deleted the local index files (.msf files) in my Thunderbird profile for the affected folders so that Thunderbird would rebuild them.

• Security Software Check:

I temporarily disabled my antivirus/firewall software to rule out any interference with the connections.

Despite these efforts, after re-adding the accounts, the folders still do not synchronize, and during a test email send, the message remains stuck in the “sending” or "Hanging" what ever you call it.

So I need help :D

Thank you.

I was having some trouble with an email account. I deleted and re-added the account. As this is my primary email account, it was at the top of my account listing. After adding it back, it is now at the bottom of the list. I opened Account Settings and dragged the account to the top. When I departed Account Settings, the account still shows at the bottom of the list. I tried moving the top accounts down. I tried moving other email accounts up or down. All of them remain in the same order when I exit Account Settings. I did read somewhere that I need to accept or otherwise indicate that I confirm the new account order before leaving Account Settings. I cannot see any button in Account Settings that allows me to do this. I just X-out of Account Settings. I would very much appreciate any suggestions. Thank you !

I recently clicked a like on a reply to one of my questions on this help forum and then somehow I also clicked on dislike as I was scrolling through the reply so I clicked the dislike again thinking this would remove the dislike but instead it added another dislike to the person who replied to my question I did not think is was possible to add mulitple likes and dislikes to the same person but it appears this is what I have done is it possible to remove the likes and dislikes you have added and if so how do you go about removing them. Thanks.

I cannot download my emails from my comcast account on my laptop when I am using my mozilla thunderbird account. However, I can download them on my iphone. When I attempt to download onto my laptop, I get a warning stating I need to update my comcast password.

I'm trying to set up our Thunderbird account on a new laptop. I can't seem to do it. It does recognize our email address but I possibly can't remember the right password to continue.

Hi folks.

I have a situation where I need to access an email but it seems to be invisible.

It's supposed to be in the Inbox, and when I do a search the results show it is there, yet it doesn't display or is otherwise accessible. The email dates from 2020.

Thanks.

These boxes show up in my forwarding eamils

Subject: Urgent Action Required! Date: Thu, 27 Feb 2025 15:23:04 -0500 (EST) From: EQUIPPING THE PERSECUTED <xxxxxxx> Reply-To: xxxx To: xxxxx

Not all the time, but enough to be annoying. I delete a message with an attachment and get a message the the attachment will be deleted before I can delete the message. See following image. Running an iMac, 10.14.6. Thanks, Gary

I am in the process of moving my saved emails from Thunderbird local folders to my email service provider, Runbox.com. I'm using the right-click context menu "Move to" item, moving a few folders at a time.

It's not going well. When I view the list of folders at Runbox using Thunderbird, it's far from what I see when I use RunBox's web interface (V6). Some folders are visible one way and not the other, the hierarchy of folders is different, and so on. It's bad enough now that I'm going to halt this project, until I can clean things up and be certain that I'm not going to lose any emails.

So. When using Thunderbird to look at the list of folders at Runbox, many of the folder names appear in a faint italic font. I'd like to know what this means - I wasn't able to find out anything online about this. Clicking on one of the faint italic folder names does list the expected emails, and I can open them.

Once I understand this, I might be able to improve my understanding of the situation to the point where I can explain things to tech support at Runbox.

Thanks for any assistance :)

- - - Peter

Running Tbird 128.x on Windows 10 64 bit. When a calendar reminder pops up, it appears to be near the center of the default screen, even though Tbird itself is on a different monitor (which is much larger and easier to read). Is there a setting or a chrome modification that would allow me to change the popup position? Something like the code below might work...but the issue is the name of the particular css item (is it *popup or *window or *pane?)

1. calendar-reminder-popup {

   position: fixed !important;
   top: 50px !important;
   left: 100px !important;

}

I can run Thunderbird, but new email doesn't load. For example, the most recent email is yesterday at 5:44 pm. What could it be and what can I do? When I shut down last night, my computer did an automatic update. Could that have screwed things up?

We have 3 Email accounts with Orange.fr, who recently blocked them, due to 'Suspicious Activity'. In the process of unblocking them, I unwittingly selected IMAP protocol. I need to re-activate our POP3 accounts and remove the IMAP ones. I've followed your guidence onthis, but get error message "Incoming server already exists" Can you help, please? Best wishes Derek

Hi, I hope someone can help me. I've been archiving my e-mail on my Synology NAS for a number of years now. However, my W10 desktop computer died last year and I've had to reinstall Thunderbird on a new W11 PC. I want to get access to all the archived e-mails on my NAS, that is, as they used to appear in Thunderbird under local folders year-by-year. I also want to be able to archive more recent e-mails to the same location. That is, I want to re-establish the same archiving process I had previously, complete with access to the old archives. I've tried to set up the same file path to the NAS under Local Folders in Thunderbird (as far as I can remember - I might not have it correct) but the old archives don't appear. in an attempt to identify the correct file path on the NAS, I've tried to archive a recent message as a test so I can see where it is stored - in Thunderbird the year folder appears under the NAS location under local folders as expected and I can see the message in the message window so it seems to be working but I can't see any new folders or files on the NAS - nothing modified or created with today's date. I'd be grateful for any assistance. Thanks, Kevin

Hi Thunderbird Community,

I started using Thunderbird yesterday. I am using the latest update, 28.7.1esr (64-bit).

I’m encountering an issue with how URLs are displayed in my incoming emails. Instead of showing shortened, clickable links, emails from LinkedIn and other sources display the entire lengthy URLs, which include various codes and symbols. This makes the emails difficult to read.

For example:

https://www.example.com/messaging/compose/?connId=exampleUser&lipi=urn%3Aexample%3Apage%3Aemail_email_accept_invite_digest_02%3Bb6%2FtTggbExample&midToken=AQFfExample&midSig=ExampleSig&trk=eml-email_accept_invite_digest_02-null-0-null&trkEmail=eml-email_accept_invite_digest_02-null-0-null-null-Example~Example~iq-null-null&eid=Example~Example-iq

The URLs show up in their full form rather than as clickable links or with descriptive text. I have checked the settings, but I could not find an option to improve the readability of these URLs.

Can anyone suggest a way to configure Thunderbird to display URLs in a more readable manner, similar to how they appear in Outlook or other email clients?

Thanks in advance for your assistance!

Anders

I've been using Thunderbird on my Win10 PC for many many years, (and donated to Mozilla) and all has been fine till mid December. Emails still work fine on my Android phone and tablet using the Gmail app for my main Gmail email address and K9 app for an old email address, but on my PC using Thunderbird they both suddenly stopped around mid December. I can't give an exact date as I'm now disabled so only use my PC every fortnight or so just to keep everything up to date.

Thunderbird is using the server settings recommended by Melbpc group and they haven't changed for years. I also use Nord VPN which recently underwent what seemed a major upgrade so I turned that off - no difference.

I then tried manually instigating a download of my primary Gmail email on the pc using Thunderbird and watched as it said "connecting to  imap.gmail.com", then "connected to imap.gmail.com" but then nothing happened.

Everything is totally up to date - Win 10, Thunderbird etc..

Can anybody suggest what the cause might be please?