Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My Firefox Accounts email has been removed, how do i retreive back my account info?

  • 1 baphendule
  • 1 inale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu the-edmeister

more options

I registered my firefox account under the one of my email account to manage the bookmarks and favorite page among the pc. however that email account recently has been suspended without notices. Now when i login it has send a confirmation email and I unable to receive anymore.

I registered my firefox account under the one of my email account to manage the bookmarks and favorite page among the pc. however that email account recently has been suspended without notices. Now when i login it has send a confirmation email and I unable to receive anymore.

All Replies (1)

more options

https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information#w_iaove-forgotten-or-dont-have-access-to-my-firefox-account-email-address

Sorry, if you don't have access to the email address used for your Firefox Account there is no way to access your Firefox Account data. If you had set up a secondary email address you could switch to that; but its too late now, as you need access to the primary email address to add a secondary email address. https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts