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[Known Issue] Thunderbird printing empty PDF files.

Edhem Njorka

Edit: Just saw it was already a known issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1959171

I've found out that on both Linux and Windows since the last update (154.0), the PDFs printed directly from the Thunderbird PDF viewer, prints out blank PDF.

To recreate this, open a PDF attachment in an email, simple double click on it, in the top right corner on the tool bar, press the little printer icon, choose either "Save as PDF" or print to the actual printer, in both cases, you will get one blank PDF page.

Edit: Just saw it was already a known issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1959171 I've found out that on both Linux and Windows since the last update (154.0), the PDFs printed directly from the Thunderbird PDF viewer, prints out blank PDF. To recreate this, open a PDF attachment in an email, simple double click on it, in the top right corner on the tool bar, press the little printer icon, choose either "Save as PDF" or print to the actual printer, in both cases, you will get one blank PDF page.
Iqhotyoshelwe imifanekiso ekwisikrini

Ilungisiwe ngu Edhem Njorka

All Replies (4)

Hello

Verification performed

Apparently a similar subject https://bugzilla.mozilla.org/show_bug.cgi?id=2065988

Ilungisiwe ngu Agent virtuel

Me too - pdf's won't print or blank if saved. When is 155 expected release date?

Hello

Thunderbird 155.0, various checks, and/or print to my printer, that's ok.

We (myself and the office staff) are having this same issue. I found in Bugzilla that it was a known issue a year ago. I was not able to figure out how to resolve it. I am not familiar with the codes used in communication. Thank you for you help in resolving this.

Buza umbuzo

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