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Website (www.athletic.net) suddenly will not display text or graphics

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Gary Lowe
Gary Lowe

One of my bookmarked website (www.athletic.net) stopped loading text or graphics this morning. When I go to the site, all I see is a blank page.

I downloaded Google Chrome and can see the webpage loads properly. I also checked with my anti-virus (Bitdefender) and worked with their customer support to make sure their recent update was not causing the problem.

I have tried clearing the cache, rebooting the computer and other recommendations from the Firefox support site but the blank page problem persists. I have the most recent Firefox version 151.0.2 so am not sure what is causing the problem.

One of my bookmarked website (www.athletic.net) stopped loading text or graphics this morning. When I go to the site, all I see is a blank page. I downloaded Google Chrome and can see the webpage loads properly. I also checked with my anti-virus (Bitdefender) and worked with their customer support to make sure their recent update was not causing the problem. I have tried clearing the cache, rebooting the computer and other recommendations from the Firefox support site but the blank page problem persists. I have the most recent Firefox version 151.0.2 so am not sure what is causing the problem.

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jbr
jbr
  • Top 10 Contributor

Given "other recommendations" can mean a lot of things performed or not — do you see any change if you open the page in a Private Window, or start Firefox into Troubleshooting Mode?

Do changes in Enhanced Tracking Protection have any impact? (The site looks like it's heavily loading scripts from third parties…)

Disabling Bitdefender for a while to verify? (Not sure what "checked with" means in this context.)

If you're so inclined, you can try inspecting the page https://firefox-source-docs.mozilla.org/devtools-user/ to see if there's errors in the Network pane, or any red errors directly visible in the Console. That could point to external providers that are stuck/hanging.

Buza umbuzo

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