I am unable to download a bank statement pdf from my online banking, using Firefox.
I AM able to downoad it using Google Chrome.
I am able download OTHER pdfs on Firefox … (funda okungaphezulu)
I am unable to download a bank statement pdf from my online banking, using Firefox.
I AM able to downoad it using Google Chrome.
I am able download OTHER pdfs on Firefox - just not my bank statements!
I HAVE been able to download bank statements successfully in the past, using Firefox, but now am unable to. When I try to download statement from the bank website, firstly I get a black screen with small message saying "No preview available", and an invitation to download. On clicking Download, I'm taken to a white page saying "Error No API key found in request. request_id: a2ad87061f2bed614b1d53708d35cb26", but no further options.
I've exchanged messages with my bank, who've found no solution, and advised me to look into it with you guys - ie, Firefox browsing.
I've played around with Firefox settings, cookies, security settings, etc, but all to no avail.
Any clues how I can resolve this?