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In Jira, Drag & Drop File Attachment is not working.

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  • Esonjuliweyo

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working.

The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working. The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

Yes, we've changed this behavior recently for parity with Chrome, so now it's not working with Jira and some other apps.

The workaround is to install the Chrome mask extension and activate it for that website.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

Isisombululo esiKhethiweyo

Yes, we've changed this behavior recently for parity with Chrome, so now it's not working with Jira and some other apps.

The workaround is to install the Chrome mask extension and activate it for that website.

Thanks, I've installed chrome mask and it works properly :)

Buza umbuzo

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