Data lost after password reset
I lost all my data after installation of new firefox. I have lots of important data in that profile.
I forgot the password to sign in and when I reset, a new profile was created for me and all my data are gone.
Now, I even know the original password. I did not know, I will lose my data. How can I get my data back? Please help.
All Replies (2)
Not sure you can, but it is possible that the old profile still exists and you can switch back to that or retrieve data.
First type [about:profiles] in the URL/address bat to find what and where the current profile is
Then use your file manager to get there, you may see other profiles.
Copy the whole [profile] folder with existing multiple profile if there
There is a file called [profiles.ini] which dictates which profile Firefox will use.
By the way best to state which OS you are using at it gives others a better idea of where to point you.
amoun said
Not sure you can, but it is possible that the old profile still exists and you can switch back to that or retrieve data. First type [about:profiles] in the URL/address bat to find what and where the current profile is Then use your file manager to get there, you may see other profiles. Copy the whole [profile] folder with existing multiple profile if there There is a file called [profiles.ini] which dictates which profile Firefox will use. By the way best to state which OS you are using at it gives others a better idea of where to point you.
The hard disk in my pc had failed. I had to replace it with a new one and so I installed Firefox on new pc. So, there is no profile saved locally in the computer. The system is Windows 11.
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