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Some sort of script is popping up when loading pages. Screenshot included.

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Typing this super quick. As I'm sure, the stupid popup will appear again. When trying to access any websites, a message comes up. It isn't an error message or the "unresponsive script" message. It is different. It has lots of code on it. Probably the url of what it's trying to access. This would normally happen in the background, and the user shouldn't see it.

I googled part of the message, and it mentioned something about a user agent...whatever that is. I just want the message(s) to stop popping up! Any help is much appreciated.

http://tinypic.com/r/6sdff4/9 http://i68.tinypic.com/6sdff4.jpg

Typing this super quick. As I'm sure, the stupid popup will appear again. When trying to access any websites, a message comes up. It isn't an error message or the "unresponsive script" message. It is different. It has lots of code on it. Probably the url of what it's trying to access. This would normally happen in the background, and the user shouldn't see it. I googled part of the message, and it mentioned something about a user agent...whatever that is. I just want the message(s) to stop popping up! Any help is much appreciated. http://tinypic.com/r/6sdff4/9 http://i68.tinypic.com/6sdff4.jpg

All Replies (2)

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hello, this might be caused by malware on your machine, so please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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Looks like this is a window that shows cookies.

On Linux, malware isn't very likely and a more likely cause is an extension that you installed or some modification of the Firefox version you use.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.