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Old firefox version, create new profile error.

After upgrading firefox to the latest version 110.0.1 few users are getting a prompt that firefox version is old and they need to create new profile. "Using an older ve… (funda okungaphezulu)

After upgrading firefox to the latest version 110.0.1 few users are getting a prompt that firefox version is old and they need to create new profile.

"Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

I have tried: -uninstalling/reinstalling newest version of Firefox -using run, firefox -p to open the profile -creating a new profile altogether -setting my default profile

Please let me know if there is something else we can try or a fix out there I haven't found

Asked by ivaligy 5 kwiiyure ezidlulileyo

Extensions are loaded only after one or more page refreshes

Hi everyone, I always had this problem in firefox: some extensions don't load during the first visit to a website but only after I reload the page, for example I get that… (funda okungaphezulu)

Hi everyone, I always had this problem in firefox: some extensions don't load during the first visit to a website but only after I reload the page, for example I get that the SponsorBlock extension doesn't load when I open a youtube video for the first time, probably this problem occurs on extensions that operate on specific sites like youtube, twitch because with extensions like uBlock I didn't have this problem. I have tried activating the extensions I have one at a time but the problem still occurs

Asked by Mikheleee 6 kwiiyure ezidlulileyo

OneDrive video playback

I have an issue where I can upload a video to OneDrive and it plays back at a very low resolution in Firefox, both via double clicking and using Stream. The problem persi… (funda okungaphezulu)

I have an issue where I can upload a video to OneDrive and it plays back at a very low resolution in Firefox, both via double clicking and using Stream. The problem persists in safe mode. If I download the video, it comes back at full resolution and it streams perfectly in Chrome and Safari.

I have cleared cached web content. I also recently had an issue with lip sync on YouTube, which I resolved by refreshing Firefox, but the above remains.

Any ideas?

Best regards, Justin _______________ Firefox 111.0.1 2022 MacBook Pro M1 MacOS 13.2

Asked by justin.paterson 8 kwiiyure ezidlulileyo

firefox is not working on new macos monterey update

I have been using firefox for a while but recently stopped working at first i thought it was connection issues, but, that isnt the case. I have had to update my mac to ma… (funda okungaphezulu)

I have been using firefox for a while but recently stopped working at first i thought it was connection issues, but, that isnt the case. I have had to update my mac to macos monterey 12.6 and firefox refuses to load any website. Keeps saying the connection has timed out and following message:

. This site could be temporarily unavailable or too busy. Try again in a few moments. . If you are unable to load any pages, check your computer’s network connection. . If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

It's frustrating. Any help on this please?!

Asked by Godschild 8 kwiiyure ezidlulileyo

The video playback was aborted due to a corruption problem or because the video used features your browser did not support.

Hi, After formating my computer I have problem with videos in FF (facebook, some YT videos and others). Alwasys getting message : "The video playback was aborted due… (funda okungaphezulu)

Hi, After formating my computer I have problem with videos in FF (facebook, some YT videos and others). Alwasys getting message : "The video playback was aborted due to a corruption problem or because the video used features your browser did not support."

I tried: 1)incognito mode 2)clearing profiles 3)wiping whole FF and still no fix.

I'm using 111.0.1 (64 bit) version. Videos working well on my laptop wish same FF version. Any ideas how to fix it?

Asked by xvodox 12 kwiiyure ezidlulileyo

Trackpoint 'side-scroll' opens new window

Hi there, When using my Thinkpas X13s trackpoint to scroll 'sideways' with the Trackpoint+middle mouse button (i.e. from left to right) a new blank Firefox window opens … (funda okungaphezulu)

Hi there,

When using my Thinkpas X13s trackpoint to scroll 'sideways' with the Trackpoint+middle mouse button (i.e. from left to right) a new blank Firefox window opens up. So, when trying to scroll downwards all is well but the slight deviation and Firefox opens many new windows. I mean, many (like 5, because of the 'continuous' scroll).

Community solutions have as of yet not brought any luck. Any help is appreciated, thanks.

Joris

Asked by J_sebas 13 kwiiyure ezidlulileyo

unwanted loading of previous pages on startup

when I open firefox it ALWAUS goes back to the last page I visited. I checked off that feature in settings, tried restaring in safe mode, refreshing firefox, updating, re… (funda okungaphezulu)

when I open firefox it ALWAUS goes back to the last page I visited. I checked off that feature in settings, tried restaring in safe mode, refreshing firefox, updating, reinstalling, nothing works. I DO NOT WANT LAST PAGE RELOADING AT STARTUP. How do I make firefox works properly?

Asked by goran3456 20 kwiiyure ezidlulileyo

Web 3

I need Web3 functionality for my applications. Will there be any updates without having to change browsers to Chrome? How soon will this take place? Thanks, [email rem… (funda okungaphezulu)

I need Web3 functionality for my applications. Will there be any updates without having to change browsers to Chrome? How soon will this take place?

Thanks, [email removed from public]

Asked by Linda4588 1 kusuku oludlulileyo

Memory footprint in Firefox

I'm running Windows 11 on a new machine. Doing a process check shows Firefox is currently at 853MB ! I have two windows open. What is going on? What happened to … (funda okungaphezulu)

I'm running Windows 11 on a new machine. Doing a process check shows Firefox is currently at 853MB ! I have two windows open. What is going on? What happened to "Run lite without overbyte"? (Yes I'm was a Dr. Dobb's subscriber, )

Asked by maxyaffe 1 kusuku oludlulileyo

Mac Memory usage

Team, I have an M2 macbook air. On average, Firefox on my Mac uses between 850megs and frequently well over a gig of my system's RAM. I have deleted all of my extensions… (funda okungaphezulu)

Team,

I have an M2 macbook air. On average, Firefox on my Mac uses between 850megs and frequently well over a gig of my system's RAM. I have deleted all of my extensions (this helped a tiny bit), but the issue remains. It is noteworthy that Chrome, which has more windows opened and is used more frequently, only reports RAM usage of 125 megs up to 275 megs. Please help me.

Systems details M2 Macbook Air Ventura 13.3 (the issue remains between several software upgrades) Firefox 111.0.1 version (again, this memory issue remains after many software upgrades)

Asked by EKingREALTOR® 1 kusuku oludlulileyo

eBay?

I'm running Firefox 111.0.1 on a 2021 MacBook Pro running OS 13.0.1. I'm suddenly unable to load eBay; all efforts result in a blank white page whose tab indicates it's t… (funda okungaphezulu)

I'm running Firefox 111.0.1 on a 2021 MacBook Pro running OS 13.0.1. I'm suddenly unable to load eBay; all efforts result in a blank white page whose tab indicates it's trying to load. I cleared my cache of all eBay data and restarted Firefox--alas, to no avail. Please don't tell me to look for the shield in the upper left-hand corner--one needs to have a loaded page in order to do that.

Incidentally, I REALLY appreciate not only being informed that my Subject field needs at least five characters but that as it stood, "(it has four)." Thanks for assuming that I lack the inability to handle single-digit cardinals.

Asked by hot.voodoo.witch 1 kusuku oludlulileyo

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order)… (funda okungaphezulu)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

Asked by dsyleixa 3 kwiiveki ezidlulileyo

Last reply by dsyleixa 1 kusuku oludlulileyo

Tabs keep turning into a blank page with a loading wheel

Hi! For the last ~3 days I've been having a problem that is getting increasingly frequent where tabs will, sometimes even after having previously been loaded and sometime… (funda okungaphezulu)

Hi! For the last ~3 days I've been having a problem that is getting increasingly frequent where tabs will, sometimes even after having previously been loaded and sometimes brand new tabs, turn blank and feature only a small loading animation at the centre of the page.

Reopening the url in another tab doesn't work, but the sites will work on Chrome and it's not limited to any one website, it's happened with youtube, google, reddit, fb, random blogs etc. Sometimes it will even happen in the middle of using a website.

I haven't added any new extensions since before the troubles started, and I tried disabling them all to no avail. I'm not really sure what's going on, though I am to assume that the pages are somehow hanging but I checked the processes page and it didn't seem to be an issue?

Any help would be greatly appreciated. I'd rather not have to move back to chrome.

Asked by Steffi 1 kusuku oludlulileyo

Download button on Toolbar does not display downloads

Previously, I raised an issue in this post https://support.mozilla.org/tn/questions/1390310 and unfortunately, it's still persisting. I usually keep three Firefox windows… (funda okungaphezulu)

Previously, I raised an issue in this post https://support.mozilla.org/tn/questions/1390310 and unfortunately, it's still persisting. I usually keep three Firefox windows open, and my downloads are primarily done in the second window. However, when I click the download button, nothing happens. The download button works perfectly fine in windows 1 and 3. This issue has been causing me frustration for some time now, and I have included all the details in the other post. Kindly check it out.

Asked by Jeff G 2 kwiintsuku ezidlulileyo

Last reply by Jeff G 1 kusuku oludlulileyo

When I'm using Firefox, which is all the time, every time I try to do something a black window pops up, like the one that starts out with "Open In New Tab" and on and on and on. I have no idea what it's doing.

I have an HP Omen and am running Win 10. For several days, every time I try to do something, even just type, a black box opens and I can't close it on the first five or … (funda okungaphezulu)

I have an HP Omen and am running Win 10. For several days, every time I try to do something, even just type, a black box opens and I can't close it on the first five or six tries. It's like the black box with the list of choices that starts with "Open in New Tab." It brings up all kinds of black boxes, and I haven't done anything to the computer, upgrading or anything. I know very little and would appreciate any help. Thanks.

Asked by Marcia Mills Hatman 2 kwiintsuku ezidlulileyo

Firefox started to freezes/hangs after each 30-60sec and occasionally panics on my macOS after Ventura 13.0 to 13.2.1 update

Firefox was working like a charm on my MacBook Pro '16 19 with Venture 13.0 macOS, without any issues. But somehow, after I did upgrade to Venture 13.2.1, Firefox started… (funda okungaphezulu)

Firefox was working like a charm on my MacBook Pro '16 19 with Venture 13.0 macOS, without any issues. But somehow, after I did upgrade to Venture 13.2.1, Firefox started random hangs/freezes after each 30-60sec. And it takes ~5-10sec. I started to get random panics 2-3 per day.

I did not changed anything in the settings. This also happens in Private Window mode. I usually restart the computer everyday. (Eventually a new Firefox instance each new day, before Ventura 13.0 and still do after upgrade)

I have read the followings:

But didn't help me. I have everything (tabs, favs, extensions, works, etc.) so that I do NOT want to reset/refresh ANYthing. I'd prefer to fix the root cause and understand the issue why it keeps occur.

I either change my main Firefox browser (after 8+ years) or look for a solution to fix the root cause without doing any refresh or reset (or something that cause data lost).

Is this a known issue?

Could you please help me on this? Thanks!

My Environment:

  • Firefox 110.0
  • macOS 13.2.1

Also, in the Troubleshooting Information section below, browser somehow couldn't collect to data and showed a "manual way documentation" button. I clicked it and it redirected me a doc. When I back to previous page, I lost the data I've just written here. So had to rewrite everything... Can you please fix this?

Asked by Furkan 1 kwinyanga edlulileyo

Last reply by Furkan 2 kwiintsuku ezidlulileyo

firefox crashes on startup

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same… (funda okungaphezulu)

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same thing in troubleshoot mode: the troubleshoot mode popup only appears for a second, i dont even have time to read it before it closes. no error message. i tried a clean reinstall and nothing changed. i opened it in safe mode and it worked with no problems. i read that there are sometimes issues with avast, which i used to have, so i deleted the residual files i found in AppData and Program Files. still nothing. now the only antivirus/firewall software i have is windows defender (and i know that because windows defender keeps telling me haha), and i tried adjusting the windows firewall- still nothing. i would love to include a crash report ID, but there are no crash reports in the folder (photo attached), even though ive tried to open the app half a dozen times since reinstalling.

not sure if its relevant, but just in case- when i couldnt open the version from the website, i tried installing it from the microsoft store, and it actually worked fine at first. but shortly after i finished setting it up (it was probably open for less than an hour), it crashed and then it was the same- crashing immediately upon startup. i have since uninstalled it, in case they were interacting in a weird way, so now i only have the version from the website. i also have the mobile app on my phone and it works like a charm.

i consider myself pretty good at troubleshooting, but im completely stumped here. sorry for the long post, any guidance would be greatly appreciated

Asked by eliconrad21 5 kwiintsuku ezidlulileyo

Last reply by eliconrad21 3 kwiintsuku ezidlulileyo