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  • Đã giải quyết

Firefox start with VPN Advertisement

Hello, This morning when I started Firefox, it uploaded and installed itself to the current level. I run Windows 7. Firefox reopened with the advertisement about Mozilla… (xem thêm)

Hello, This morning when I started Firefox, it uploaded and installed itself to the current level. I run Windows 7. Firefox reopened with the advertisement about Mozilla VPN. IT CLEARLY displayed the OS Software levels it would support for the VPN, including but not limited to Windows/XP , 7, 8, and 10 . When I started the offer purchase it took me to the DOWNLOAD page which offers WINDOWS 10 download ONLY. Will this WINDOWS 10 download work with my Windows 7 ?? Confused here !

Đã được hỏi bởi padgeseverin 7 giờ trước

Đã được trả lời bởi cor-el 5 giờ trước

Logins and passwords still not saved

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are au… (xem thêm)

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are automatically filled when I move the cursor to the Username and Password fields, but I still have to click Log In. As soon as I log out and log in I am asked to "Sign In" again. I tried manually adding a website to the "Saved Logins" but that did not help. Using Windows 10 64bit.

Đã được hỏi bởi steenwinther 1 tuần trước

Trả lời lần cuối bởi steen.winther 12 giờ trước

  • Đã giải quyết

Interactive Weather Radar Maps Not Working In Firefox

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my … (xem thêm)

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my Firefox browser. It works fine in Chrome and Edge. The weather.com website loads just fine but the radar data (overlay on a map) will not load. IT WORKS FINE IN SAFE MODE. So i tried to disable all of my plug-in's, extensions and hardware acceleration in Firefox in regular mode. Still doesn't work. I created a new profile. Still doesn't work. I disabled the tracker feature in Firefox on that web page. Still doesn't work. I uninstalled and reinstalled Adobe Flash. Still doesn't work. Any ideas???

Firefox version 82.0 64 bit Running Windows 10 Professional

Đã được hỏi bởi jlfptf 3 ngày trước

Đã được trả lời bởi jlfptf 1 ngày trước

  • Đã giải quyết

Suggestion (meta): Bug in navigation of this forum

Sorry if this is the wrong place to post, but I have a little suggestion about this forum. I love helping people and often browse the page https://support.mozilla.org/en-… (xem thêm)

Sorry if this is the wrong place to post, but I have a little suggestion about this forum. I love helping people and often browse the page https://support.mozilla.org/en-US/questions/firefox?show=all&owner=mine to check if anyone has replied to discussions that I took part in. However, when I then click the link ## questions in the last 24 hours have no reply. Help solve them!, I am redirected to https://support.mozilla.org/en-US/questions/firefox?show=all&owner=mine&filter=recently-unanswered, which is always an empty list. Basically, the &owner=mine parameter is still present, but it should have been overriden by &owner=all. On mouse-over, I see that the link does include &owner=all but this does not seem forced as I still end up on a page where owner=mine.

While I think that this question is somewhat irrelevant to Firefox, contributors here should have experience with the site and therefore could help with meta issues.

Đã được hỏi bởi Václav Trpišovský 2 ngày trước

Đã được trả lời bởi jscher2000 2 ngày trước

  • Đã giải quyết

Since latest windows update pages load at an extremely slow pace

Hi! As the title states, since the latest windows update (am now on 19041.508), anytime I go on a webpage on Firefox it's extremely slow to load, however once loaded the … (xem thêm)

Hi! As the title states, since the latest windows update (am now on 19041.508), anytime I go on a webpage on Firefox it's extremely slow to load, however once loaded the page is as fast as it should be!

I don't have any antivirus other than windows defender, and disabling it/the windows firewall doesn't fix the issue, so it doesn't seem to be linked to that either, on the online forums such as this one I found it was also common to have issues caused by hardware acceleration, playing with that setting does not help either.

Another friend of mine has the same issue as me since the last update, so I'm assuming it's not something unique to my situation, is this a known issue for which a fix is available? Searching for one has yielded only outdated results.

Thanks a lot!

Đã được hỏi bởi antoine.rincent 2 tuần trước

Đã được trả lời bởi antoine.rincent 3 ngày trước

Unable to visit any web pages after latest upgrade version 81.0.2

I have a customer who is unable to browse to any websites after version 81.0.2 was installed. They are also unable to open Options and other Menu items. Only Toolbar Menu… (xem thêm)

I have a customer who is unable to browse to any websites after version 81.0.2 was installed. They are also unable to open Options and other Menu items. Only Toolbar Menu item that worked was Help > About. I have tried using Firefox in Safe Mode, I have refreshed Firefox, and I have renamed the AppData > Roaming > Mozilla folder forcing it to create a brand new user profile. The only security programs running are Windows Defender. Chrome and Edge work fine, so customer will use one of those until Firefox is fixed.

Đã được hỏi bởi curtesser 2 tuần trước

Trả lời lần cuối bởi FredMcD 3 ngày trước

  • Đã giải quyết

Firefox 82 Crashes on Startup in Windows 10

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the la… (xem thêm)

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the latest patches. I tried restarting the computer, installing Firefox 82 32-bit and 64-bit versions, uninstall + reinstall, and safe mode, but none of these work. (This is on a corporate laptop so I have a limited ability to change internal system settings.) The Windows error from the event log is:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.17763.1432, time stamp: 0x80224f6f Exception code: 0xc0000409 Fault offset: 0x00000000000a4740 Faulting process id: 0x2998 Faulting application start time: 0x01d6a816d74b6186 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5ed88218-3f48-47be-8c6c-aa5af98c902b Faulting package full name: Faulting package-relative application ID:

I installed Firefox 81 and that works fine, but it constantly tries to updated and every time I restart it crashes again. It also seems like I can't access my saved logins/passwords in this older Firefox version because it's using a different profile. I'm trying to avoid updating Firefox on my other Windows 10 computer in case it fails in the same way.

Please let me know if you need any more information. Thank you.

Đã được hỏi bởi fgennari 1 tuần trước

Đã được trả lời bởi fgennari 5 ngày trước

  • Đã giải quyết

How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (xem thêm)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

Đã được hỏi bởi AlatorreInWA 1 tuần trước

Đã được trả lời bởi AlatorreInWA 6 ngày trước

Firefox 82 crashes with windows 10

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exc… (xem thêm)

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exception code: 0xc0000409 Fault offset: 0x00000000000a11c0 Faulting process id: 0x4b60 Faulting application start time: 0x01d6a8a8b59a12db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: f3867284-6612-4e3f-b8ad-815fed60a8d6

Đã được hỏi bởi superhit357 1 tuần trước

Trả lời lần cuối bởi superhit357 6 ngày trước

Firefox ESR crashes after update

Hello Guys, After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2… (xem thêm)

Hello Guys,

After updating Firefox ESR 60.3.0 to a newer version (doesn't matter which version). It crashes directly after starting Firefox. We are using a Windows 2012R2 RDS (terminal) server

When we remove the newer version of Firefox ESR and reinstall Firefox ESR 60.3.0, it works again!

Details of the crash:

Probleemhandtekening:

 Gebeurtenisnaam van probleem: APPCRASH
 Naam van de toepassing: firefox.exe
 Versie van toepassing: 78.2.0.7534
 Tijdstempel van toepassing: 5f3ab4d7
 Naam van foutmodule: StackHash_76e0

I'd love to hear from you for a solution.

Đã được hỏi bởi jflorie 1 tháng trước

Trả lời lần cuối bởi cor-el 1 tuần trước

Firefox no longer runs or works on my desktop PC computer

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I clic… (xem thêm)

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I click the yes button after I had done that it doesn't do anything after that and then it just repeatedly does this, and I had used windows uninstall program and I uninstall Firefox then I had reinstall it and it still did the same exact thing that I had mentioned above "even tried using the Windows Registry Editor too!"

Note for years I had used your browser and hardly had any troubles with or problems with your browser

Đã được hỏi bởi Frank 1 tuần trước

Trả lời lần cuối bởi FredMcD 1 tuần trước

corrupted update

10/20/20 I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top … (xem thêm)

10/20/20

I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top - FF would not open. I backed up the profile, and did a clean install. When I finally got the backed up profile installed, it opened properly once and everything was there. When I opened it again, no book marks, and none of the buttons worked. FF didn't close properly, and I had to use Task Manager to shut down.

I ended up downloading the beta version, and it's worked just fine. The original profile works, so all bookmarks are there.

I see that FF released 82.0 this morning. Is it safe to try to install it, or is the beta version that I installed last night really 82, just hours before it was officially released?

Đã được hỏi bởi finepoint 1 tuần trước

Trả lời lần cuối bởi finepoint 1 tuần trước

Can't log in my Firefox support account

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in … (xem thêm)

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in and see are my massages answered and see THAT: "The email used with this Firefox Account is already linked in another profile.", "This account is not active. Please contact an administrator if you believe this is an error". contact the administrator - WHERE is administrator email or ANYTHING that give me a possibility to contact him?! In any non-extremely uncomfort site there's will be a link in "contact an administrator" for I'm not be forced to turn the world upside down in search of this administrator. But there's no link. Ok, I find "contact" button, see standart "contact" page for big companies with large text instead of 1-3 emails, Ctrl+F "administrator" - no matches. WHO should I contact if I have this problem, why this site so intricate?!! Why it's saying "CONTACT administrator" without GIVING CONTACTS of administrator?!! Why can't I log in my account?!!

Đã được hỏi bởi Титан 2 3 tháng trước

Trả lời lần cuối bởi Kiki 1 tuần trước

Intruder site

I am positive about Firefox is the most secure browser and have evidence of it. Nevertheless the following site could traspass the Firefox barriers: https://www.eldestape… (xem thêm)

I am positive about Firefox is the most secure browser and have evidence of it. Nevertheless the following site could traspass the Firefox barriers: https://www.eldestapeweb.com/ I am concerned on the survival of Free World and consecuently of Free Software. I guess the above mentioned site belongs to a parapolitical official organization. I consider that for it's job obtained tech help from some powerful international group. The average user of Firefox is unprevented of this issue. I am not asking for help in my behalf, because I have the necesary time to help myself. I suggest the Mozilla guys to investigate the facts. Sincery yours, Edgardo Colombo Buenos Aires.

Đã được hỏi bởi ecolombo999 1 tuần trước

Trả lời lần cuối bởi jscher2000 1 tuần trước

Can't find persdict.dat file to edit Dictionaries

Hello there! I want to add a few words to my dictionary spell check, and I've looked up many sites where everyone says I have to edit the persdict.dat in the Profiles fol… (xem thêm)

Hello there! I want to add a few words to my dictionary spell check, and I've looked up many sites where everyone says I have to edit the persdict.dat in the Profiles folder. The only problem is the persdict.dat file doesn't exists on my end. And I can't find it anywhere on my system. NOWHERE. I've tried turning on Hidden Items, even searching it, no luck. All i have is the XPI files that count as dictionary files. Can someone please help me how to get the file? Thanks in advance

Đã được hỏi bởi Klumpastic_fox 1 tuần trước

Trả lời lần cuối bởi cor-el 1 tuần trước

Error when running system test.

Am trying to take an online assessment for a job. I’m getting - Error: Firefox can not see the cpu or ram on this PC. I’m running win 10 64bit and have the latest version… (xem thêm)

Am trying to take an online assessment for a job. I’m getting - Error: Firefox can not see the cpu or ram on this PC. I’m running win 10 64bit and have the latest version of Firefox installed. I’ve turned off thumbprints, added the site as a trusted site and pretty much killed all security for this site. How can I let FF see the cpu/ram?

Đã được hỏi bởi knlcarlson 1 tuần trước

  • Đã khóa

scam extensiom

Hello I sent a report of theft in the plugins section of your site some time ago, but I did not receive a response A robbery that robbed me of $ 42,600 I will explain it … (xem thêm)

Hello I sent a report of theft in the plugins section of your site some time ago, but I did not receive a response A robbery that robbed me of $ 42,600 I will explain it to you again and please take care so that more people do not fall victim This theft happened by Ledger live fake plugin eves in this theft, with small changes in the logo and the name of the Baba plugin, put it in the plugins section of your site and steal from the users' accounts. With a simple comparison between the fake plugins on your site and the original plugin, you can find out if the plugins in the plugins section of your site are fake or stolen. The name of the main plugin is Ledger live , and on your site, they are stealing with the same names and with a little change All plugins in this section of your site plugins are fake and thieves except SpeedLedger Which has a different topic and you can check https://addons.mozilla.org/fa/firefox/search/?platform=windows&q=ledger%20live I look forward to hearing from you to prevent further theft Thankful

Đã được hỏi bởi chanchoa 1 tuần trước

Trả lời lần cuối bởi AliceWyman 1 tuần trước

Security breach

I have a couple of problems 1) I just did a security firefox security scan an was informed that in 2017 there was a breach of my "My Heritage Account" and that passwords… (xem thêm)

I have a couple of problems

1) I just did a security firefox security scan an was informed that in 2017 there was a breach of my "My Heritage Account" and that passwords and Email addresses were compromised. I would like more info on this report : just what passwords and Email addresses were compromised? Was it just My Heritage data or would it be everything on my computer.


2) My Firefox software won't open my Outlook emails: Edge and Google Chrome work fine. What is the fix for this problem?

Đã được hỏi bởi kmasters1212 1 tuần trước