• Đã giải quyết
  • Đã lưu trữ

UNREMOVABLE "More Tools" and "Extensions" Icons

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying i… (xem thêm)

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying icon that I don't want to persistently see, but it would seem that Firefox DISABLED the ability to remove these annoying icons. Please let us continue to customize our own toolbars and allow us to remove unwanted icons.

Được hỏi bởi sawifi5774 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

No Prompts for Microphone permission

Hello, when I'm on a website that could use my microphone or camera, I am not getting the prompt to ask for permission to use them. I have tried manualy giving the websit… (xem thêm)

Hello, when I'm on a website that could use my microphone or camera, I am not getting the prompt to ask for permission to use them. I have tried manualy giving the website permission in CTRL-I website settings. But that did not fix it. I have tried the same websites in google chrome, and my mic works then.

Được hỏi bởi hendleyjon 2 năm trước

Được trả lời bởi hendleyjon 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Constant Firefox Trouble Reports When Browser Isn't Even Running

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even… (xem thêm)

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even though Firefox is not even running (as verified through the Windows Task Manager). It got so bad, I uninstalled/reinstalled and the problem persists. Otherwise, the browser works fine. My expertise lies outside trying to decipher arcane strings of data buried deep in the bowels of my computer, and frankly I should not have to start hiking up a steep learning curve just to get this to stop. I should add, I have been a fiercely loyal Firefox user since its inception.

I'm not super happy about sharing internal data with the rest of the universe, but have done so anyway in hopes we can get the madness to stop!

Được hỏi bởi backgroundsound 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Stop auto importing history from other browsers

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has… (xem thêm)

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has been a terrible headache. All of the bookmarks and everything from Chrome came with it, which I already had in firefox, since I've had it for years. But, I thought since this is a brand new computer that I needed to do that. Fast-forward a couple of weeks and now EVERY time I open up firefox, all 10 million history links are in history.

I use firefox to unwind and watch movies. I don't want 10 million links to work in front of where I left off in binge watching Seinfeld.

I've tried everything and followed instructions and STILL, all history from Chrome shows up in firefox. It is infuriating. AND uninstalling and reinstalling did nothing. The setting is already in the account to import from Chrome to firefox. I've removed addons and extensions as well. Nothing has worked.

Được hỏi bởi boundlessenterprise 2 năm trước

Được trả lời bởi willjoe24421 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Facebook container

Very recently Facebook (META) wants me to agree to cookies before allowing me access to my personal page. There is a pop-up blocking access. (See attached screenshot) I h… (xem thêm)

Very recently Facebook (META) wants me to agree to cookies before allowing me access to my personal page. There is a pop-up blocking access. (See attached screenshot) I have used Facebook container since it first became available. What is the risk here? At this point I have not agreed to anything.

Được hỏi bởi Blue 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

All firefox pages, including the setting pages, appear blank

I have read the responses about pages white and I have tried every advices (clean cache, historial,... reinstall the last version, install a before version, nothing works… (xem thêm)

I have read the responses about pages white and I have tried every advices (clean cache, historial,... reinstall the last version, install a before version, nothing works. Please, I need help because I would like to continue using Firefox. Thanks

Được hỏi bởi palomavaquero65 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

  • Đã khóa
  • Đã lưu trữ

Unable to install firefox latest

Hello, I have downloaded Firefox installer but I couldn't install it. It's giving issue that you need to start over but when i start over again it gives the same issue. I… (xem thêm)

Hello, I have downloaded Firefox installer but I couldn't install it. It's giving issue that you need to start over but when i start over again it gives the same issue. I have some pending work to do on my blog so I nee to install it ASAP. How can i fix it? Please help me. Thanks

Được hỏi bởi zwigzsq038 1 năm trước

Lần cuối trả lời bởi Paul 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Whenever I use Firefox helper application weirdness...

Whenever I use Firefox 109.0 (on Ubuntu 22.04) to transfer money between savings and checking in my online banking account, I get a window pop-up that says "No Apps Avail… (xem thêm)

Whenever I use Firefox 109.0 (on Ubuntu 22.04) to transfer money between savings and checking in my online banking account, I get a window pop-up that says "No Apps Available". This is something going on my bank's servers and shouldn't require Firefox or any local helper apps on my end to do anything. I will post the window that pops up. Has anyone else encountered this? And is there a way to disable these pop-up?

Được hỏi bởi neutronJK 1 năm trước

Được trả lời bởi neutronJK 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Certificates - Certificate Authority Managers - Builtin Object Tokens and Software Security Devices - some expired

Hello, There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I… (xem thêm)

Hello,

There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I may have made mistakes that caused me to pick up malware, and want to fix this, and some of these certificates have expired.

How do I know what to keep and what to either delete or edit trust regarding?

Is there any way to quickly and easily have all of them assessed at once?

Thanks very much!

Sally

Được hỏi bởi Miami Sally 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Used Firefox for years, suddenly it does not work, and new version will not install

Firefox stopped openng, tried to reinstall, no response (see the screenshot) I also use Tor Browser (never any problems) and Chrome (when absolutely necessary, like when … (xem thêm)

Firefox stopped openng, tried to reinstall, no response (see the screenshot) I also use Tor Browser (never any problems) and Chrome (when absolutely necessary, like when Firefox failed to connect to an external email server and for sending queries like this one because Firefox does not work and will not reinstall. )

Được hỏi bởi bob-hudson 2 năm trước

Được trả lời bởi bob-hudson 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Missing icons on address bar on Firefox Nightly 111.0a1 (2023-01-26) (64-bit) Mac OSX 12.5.1 Monterey on M1

Dear all, it's been a while since I completely lost icons on the address bar apart from the Container ones. The icons for "Always open this in a Container" or "Toggle … (xem thêm)

Dear all,

it's been a while since I completely lost icons on the address bar apart from the Container ones.

The icons for "Always open this in a Container" or "Toggle reader view" or "Bookmark this page" are missing, not their functionalities (I can blindly click on them).. but no icons, I tried to reset the Customization of my bar (brrrrr I lost all my extensions icons and orders!! uarggh) but no luck for me.

It is quite annoing since I have to wait the popup otherwise I cannot remember where are exactly the icons..

Could anyone help me please?

Thank you in advance, FrAg

Được hỏi bởi francesco.agrusti 2 năm trước

Được trả lời bởi francesco.agrusti 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (xem thêm)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Được hỏi bởi zygdresze1 3 năm trước

Được trả lời bởi cor-el 3 năm trước

  • Đã giải quyết
  • Đã lưu trữ

? opened site/s bar

is it possible to make this opened site/s bar smaller,less wilde ,see my screenshot, this one by : nieuw tabblad like using fonts in about:config. the internet b… (xem thêm)

is it possible to make this opened site/s bar smaller,less wilde ,see my screenshot, this one by : nieuw tabblad like using fonts in about:config. the internet bar i find ok.

Được hỏi bởi Slawomir Dzwonek 2 năm trước

Được trả lời bởi TyDraniu 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Google Drive file details error

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also … (xem thêm)

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also the troubleshoot mode doesn't resolve the problem.

Được hỏi bởi happysurf 2 năm trước

Được trả lời bởi happysurf 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

*.final files

I recently had hard drive problems and during the ensuing melee, I discovered that Firefox has stored well over 100k files with the general name {xxx...}.final. Being the… (xem thêm)

I recently had hard drive problems and during the ensuing melee, I discovered that Firefox has stored well over 100k files with the general name {xxx...}.final. Being the curious sort--and given that these boogers are taking up almost 1Gb--I looked at a few and they appear to be related to websites that I visited. I can see keeping some recent things around, but some of this goes back, literally, to the day I bought my PC. Um...that's a lot of files and a lot of space for places I visited once and will never go to again. Some of the websites no longer exist, so obviously those files are wasted space.

I am unable to find much about this on the web, either via Google or the help here. A few people have brought it up, but no one seems to know what to do. The help here goes nuts with the search term "final" and brings up a plethora of hits containing "finally" and so forth, but nothing useful. "}.final" isn't much help, either.

The path is C:\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile name>\storage\default

Questions: 1) Can some or all of this be deleted? 2) Is there a way to tell Firefox not to be so anal about keeping so many useless things?

Given the sheer quantity of these things, it would make future backup/restores easier if I could trim some of the fat, but I don't want to mess things up, either.

Thanks...

Được hỏi bởi greyrollins 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox updates

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to upda… (xem thêm)

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to update to the next version that is available. What is Partner Removal? Is it a legitimate update? I can't find anything on the website regarding this. Why does it not tell me to update to version 109?

Thank you for your help.

Mark Olson

Được hỏi bởi Markeo 1 năm trước

Được trả lời bởi James 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Customize Firefox: unable to add extension into toolbar

Hello, I have more than 30 extensions, but I cannot add an extension shortcut into my toolbar and no extension appears in the “Customize Firefox” view. I tried “Restore … (xem thêm)

Hello,

I have more than 30 extensions, but I cannot add an extension shortcut into my toolbar and no extension appears in the “Customize Firefox” view. I tried “Restore defaults” without any effects...

There is a way to fix this issue or run Firefox in verbose mode to more information why my extensions don't appear here? (Other than restart from a new fresh profile if it's possible…). I confirm that all the extensions are functional and activated. Thanks,

Emeric

Được hỏi bởi Emeric Verschuur 1 năm trước

Được trả lời bởi TyDraniu 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Unable to load Firefox

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and re… (xem thêm)

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and reinstalled Firefox, but that didn't help. I can access it on my laptop, so it seems smth has gone wrong on my main computer. Any ideas?

Được hỏi bởi smlayton 2 năm trước

Được trả lời bởi smlayton 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox 109.0 on Linux Video Playback

The latest Firefox update appears to break video playback on Linux. I am having issues playing video on Twitter, Facebook, and Locals. YouTube video still plays. I have n… (xem thêm)

The latest Firefox update appears to break video playback on Linux. I am having issues playing video on Twitter, Facebook, and Locals. YouTube video still plays. I have not enabled any new ad blocking and have also not changed any settings. Looking at the Troubleshooting Information in Firefox reveals nothing that is suspect.

Được hỏi bởi jdawgnoonan 1 năm trước

Được trả lời bởi cor-el 1 năm trước