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Diễn đàn trợ giúp

online audio and video files are not working

Được đăng

i got a plugin for shockwave flash(adobe flash player) i thought it is the latest version so i downloaded it and installed it. Before installing the new flash player i was able hear song online and can watch videos but now both audio and videos are not working.

i got a plugin for shockwave flash(adobe flash player) i thought it is the latest version so i downloaded it and installed it. Before installing the new flash player i was able hear song online and can watch videos but now both audio and videos are not working.

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Google Update
  • Shockwave Flash 11.8 r800
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 Firefox/4.0

Thông tin chi tiết

philipp
  • Top 25 Contributor
  • Moderator
5330 giải pháp 23532 câu trả lời
Được đăng

hello, you appear to be using a very outdated version of firefox - please Update Firefox to the latest release as soon as possible and see if this already can address the issue.

hello, you appear to be using a very outdated version of firefox - please [[Update Firefox to the latest version]] as soon as possible and see if this already can address the issue.

Người tạo câu hỏi

thanx for your advise but i got to hav one more problem and that is...i have downloaded the new version setup of firefox but after extracting it stops working and the installation process ends automatically...so please help.

the file that i downloaded had the "Firefox Setup Stub 23.0.1"

thanx for your advise but i got to hav one more problem and that is...i have downloaded the new version setup of firefox but after extracting it stops working and the installation process ends automatically...so please help. the file that i downloaded had the "Firefox Setup Stub 23.0.1"
philipp
  • Top 25 Contributor
  • Moderator
5330 giải pháp 23532 câu trả lời
Được đăng

ok, in this case try it with the full installer for your language & system from https://www.mozilla.org/firefox/all/

ok, in this case try it with the full installer for your language & system from https://www.mozilla.org/firefox/all/