Hi,
Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.
<!--CONTRIBUTOR NOTE:
Users who have cancelled their subscription (and/or deleted the related Mozilla account) will not be able to use the route below. The Mozilla VPN contact form link in this response will redirect non-subscribers to the Firefox Community Forum, which is by design. Ref: https://support.mozilla.org/en-US/forums/contributors/717578
Please escalate such cases to one of the community managers (see https://support.mozilla.org/kb/meet-team).
-->
Hi,
Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to '''Settings''' > '''Help''' > '''Contact Support'''. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use [/questions/new/mozilla-vpn/form this link].