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forget password

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  • Trả lời mới nhất được viết bởi Paul

Bonjour,

I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; here the part with code If this was you, here is your confirmation code to proceed: 18884199 I don't receive a second mail or any information to proceed with this code. It don't work in the login password window.

Thank you for help!

Bonjour, I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; here the part with code '''''If this was you, here is your confirmation code to proceed: 18884199 ''''' I don't receive a second mail or any information to proceed with this code. It don't work in the login password window. Thank you for help!

Được chỉnh sửa bởi Paul vào

Tất cả các câu trả lời (1)

Hi,

I have removed your email address from your question for your privacy and security as this is an open forum.

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.