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viewing pdf file

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Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines with writing on them. There is a type of pen cursor moving along the line.

This happens with different pdfs - from the internet and from my saved files. This doesn't happen on another computer with Firefox.

I've deleted and redownloaded Firefox an number of times, also tried troubleshoot mode - no improvement. Virus scanned, restarted a number of times.

Pdfs work on edge and chrome and reader with no problem.

I have a screenshot.

Any Ideas? Thanks

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines with writing on them. There is a type of pen cursor moving along the line. This happens with different pdfs - from the internet and from my saved files. This doesn't happen on another computer with Firefox. I've deleted and redownloaded Firefox an number of times, also tried troubleshoot mode - no improvement. Virus scanned, restarted a number of times. Pdfs work on edge and chrome and reader with no problem. I have a screenshot. Any Ideas? Thanks
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (2)

Steps to replicate with links to the same pdf if possible. What happens on this site? https://www.irs.gov/downloads/irs-pdf Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf What security software are you running?

This could be about something like "Recommend features as you browse" in "*Settings -> General -> Browsing".