X
Nhấn vào đây để đến phiên bản di động của trang web.

Diễn đàn trợ giúp

I entered the wrong age (5 Years old) bei creating an Mozilla browser account and can't finish registration. What should I do. I am old enough for doing it.

Được đăng

Dear community, I entered the wrong age (5 Years old) bei creating an Mozilla browser account and can't finish registration. What should I do. I am old enough to be able to create it. Thanks a lot for any advises.

Dear community, I entered the wrong age (5 Years old) bei creating an Mozilla browser account and can't finish registration. What should I do. I am old enough to be able to create it. Thanks a lot for any advises.

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 31.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:62.0) Gecko/20100101 Firefox/62.0

Thông tin chi tiết

cor-el
  • Top 10 Contributor
  • Moderator
17670 giải pháp 159852 câu trả lời
Được đăng

Closing and restarting Firefox should be sufficient to get another chance to enter the correct age.

Closing and restarting Firefox should be sufficient to get another chance to enter the correct age.

Người tạo câu hỏi

It didnt help. I still recieve this message

It didnt help. I still recieve this message
McCoy
  • Top 10 Contributor
572 giải pháp 5346 câu trả lời
Được đăng

MB007 said

It didnt help. I still recieve this message

Hello MB007,

A friend told me in a private message :

" they need to clear all cookies from accounts.firefox.com then the signup should work again. "

When you click on that link, click on the little 'i' in a circle, next to the padlock, at the left side of the address bar - at the bottom you will see "Clear Cookies and Site Data" .......

''MB007 [[#answer-1164937|said]]'' <blockquote> It didnt help. I still recieve this message </blockquote> Hello MB007, A friend told me in a private message : " they need to clear all cookies from accounts.firefox.com then the signup should work again. " When you click on that link, click on the little 'i' in a circle, next to the padlock, at the left side of the address bar - at the bottom you will see "Clear Cookies and Site Data" .......

Được chỉnh sửa bởi McCoy vào

cor-el
  • Top 10 Contributor
  • Moderator
17670 giải pháp 159852 câu trả lời
Được đăng

Did you close the Firefox tab where you entered the wrong age before closing and restarting Firefox?

I tested it in the current release (62) and get the login page to create an account after a restart.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit
Did you close the Firefox tab where you entered the wrong age before closing and restarting Firefox? I tested it in the current release (62) and get the login page to create an account after a restart. *"3-bar" menu button -> Exit (Power button) *Windows: File -> Exit *Mac: Firefox -> Quit Firefox *Linux: File -> Quit