Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Was unable verify my account and was locked out

  • 1 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

When I successfully signed in to my Firefox account my verification email bounce and I got this message on screen, "The confirmation email we sent to photo@tonymharris.com was returned and we’ve locked your account to protect your Firefox data." My emails are forwarded and have been since I made the account. I also read that this is a known bug, https://support.mozilla.org/en-US/questions/1162504#answer-974430. Is there anyway this can be fixed without making a new account? Thank you

When I successfully signed in to my Firefox account my verification email bounce and I got this message on screen, "The confirmation email we sent to photo@tonymharris.com was returned and we’ve locked your account to protect your Firefox data." My emails are forwarded and have been since I made the account. I also read that this is a known bug, https://support.mozilla.org/en-US/questions/1162504#answer-974430. Is there anyway this can be fixed without making a new account? Thank you

Tất cả các câu trả lời (1)

more options

Best would be to file a bug report to have your email unlocked.

Product: Cloud Services
Component: Server: Firefox Accounts
Summary: Your email was just returned

You can look at some of the bugs shown as examples to see how to proceed.

Được chỉnh sửa bởi cor-el vào