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my passwords were not saved on win 10 laptop after update to latest version today

Kevin Cantara

I need guidance on how to sign in and restore passwords please

I need guidance on how to sign in and restore passwords please

All Replies (1)

Hello,

You can try these possible fixes :

Type about:profiles in the address bar and press enter, then look at the list and make sure that your profile is selected. (this is general check, if so, move on)

Next, you can try doing : (Win + R), paste: %APPDATA%\Mozilla\Firefox\Profiles\, and press enter. After that you will find a folder named "Old Firefox Data", at which then you could restore your bookmarks.


Lastly, to make sure that passwords will continue to save, go to settings, select privacy & security, scroll to logins and passwords, and check the box for "Ask to save logins and passwords for websites"

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