Firefox for Android Support Forum

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

On my laptop, all my Bookmarks greyed out. They're there, but clicking on them does nothing. There's no URL for any of them. On my IPhone I pressed sync and on my lsptop Mozilla pressed sync, but no success. How do I get them back? (There's thousands!)😳

Have installed Firefox on Windown 11 PC , Android mobile and Android tablet. Bookmarks seem to sync across devices but i like the speed dial feature as used on Vivaldi. This only appears to work on desktop as an add on but doesnt sync to the Android devices. I then discovered Collections on my Android phone which seemed ideal. Set it up and then found it didnt sync to any of the other devices. Can this be done. If not going back to Vivaldi. Very dissapointed as it seems to be a really fast browser.

Hello,

Firefox 120 is freezing my Android 11 phone when I start typing on the search bar (weirdly it start to happens when a space is inserted). It freezes so hard that pretty much it takes 30-min to 1 hour for the phone to restart or the battery to drain.

Reverting to 119.1.1 solves the problem immediately.

My guess would be that maybe the search bar or the suggestion related code introduced something weird, as I do have a lot of bookmarks. Nevertheless, it's definitely a new issue (been using Firefox mobile since first day around 2010) and introduced in 120.0.

Since the phone is hard freezing, I can't even connect in ADB and try to see any message hinting at what's wrong. If there's a crash trace maybe some info could be dug there.

Thanks in advance for the help!

Hi Mozilla,

On Samsung One UI 6.0 devices, the Korean fonts are showing serif fonts where as other browsers are showing sans-serif fonts.

It seems when SamsungKorean font on the device changes the nameId=1 value to "SamsungKorean_v2.0" the issue is resolved and shows sans-serif font just like other browsers.

Could the issue be firefox using nameId=1 directly?

I use an app called "ConnectLife" to control my Hisense appliance. I use my Google account to login to the account. The account is also connected to Google Home (GH).

Every so often, I have to reconnect the two via GH. This opens the login page for the account inside the GH app, internally using the default browser.

When that is Firefox, choosing to login with my Google account, I'll either get the return of what looks like the actual code of a JSON file, or a close link that does nothing when tapped. Only thing I can do is cancel the attempt by pressing the back button on my phone in both cases, thus the token is not returned to the GH app.

This works flawlessly in Google Chrome, so the only way for me to connect these two is to change my default browser to Google Chrome, reboot the phone, then reconnect them using the GH app. After that, I can change my default browser back to Firefox, reboot my phone, and go about my business until I need to do it again.

I'll do my best to answer any questions you may have. Thanks in advance!

I have a problem with the app. I use it for a good amount of time and then the next day all of my newly open tabs disappeared. Also the tabs I have left is not updated to the latest page. For example was reading a comic Chapter 17 then next day back to Chapter 10

My Android Firefox consums 53% of the battery. See Screenshot. It was not in use. Standard browser is Firefox klar. There are no addons installed. The app was removed and newly installed several times. How can I fix the problem?

I'm trying to use Firefox on Android but it's says that I need a secure connection even though I'm just trying to Google something or go to a secure website. It also says that it's the websites fault and there's nothing I can do despite that when I tried again a half hour to few hours later it work perfectly. I don't know what's going on with this app but I would like to use it without it just stoping me from just even trying to use Google or any browser it has. Please help me fix this. I can't even go to YouTube on Firefox. Apparently it's some form of connection issue despite that If I uninstalled, then reinstalled the app it would probably work for a little bit then go back to having connection issues

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and accuracy. Thank you!"

Hi, I'm running ... Firefox 120.0? On a US Samsung Galaxy S22 running Android 14 and One UI 6.0.

Korean characters used to display in a uniform font but after a recent phone update, I now get different fonts (with greatly decreased readability). I can't find any font options in the Firefox app and the only thing language-related is what language Firefox menus are in. I also can't find any relevant font options in the phone settings either - can someone help?

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy.

I have logged in with my Account and am now trying to get the bookmarks synced. I have no Desktop right now to pair. The bookmarks and the Account are only available on my iPad, where FF is logged in and has the bookmarks synced.

Any ideas how I can fix this? Thanks for any help and regards, Dan

This is a new issue that just started occuring this month Nov/2023. Firefox for Android has suddenly developed an issue where instead of saving to the download folder and renaming the file with (1), (2), etc. It will save to a random folder and overwrite an existing file with the same name.

Noticed occuring on ebay images because they have the same naming structure.

I have a strong phone sd 870 and 6gb ram so need to put the blame on that.. but this browser keeps refreshing the webpage as soon as I leave to other apps.. yes I tried with no battery restrictions but didn't solve the problem

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

Whenever I have Firefox for Android set as the default browser, the app causes lots of battery drain for no reason. I have not found any reason for this or any way to stop this, other than to not set FF as the default browser. Does anyone have any insight into this problem? This has been going on for many months now, on different devices. My current device is the Pixel 8 Pro. The screenshot shows exactly what I mean and the majority of this battery drain happened overnight when the phone was not being used.

Sometimes, when playing a video on a video uploader site such as YouTube, Naver Blog, Bilibili, Vimeo, or Dailymotion in Firefox for Android, there is an issue where the top bar and navigation buttons are not hidden when the player is switched to full screen.