I'm unable to access my emails accts.

I'm having problems getting Thunderbird to install. I've used it for a number of years and very happy with it but now it's giving me fits. I made 3 donation last year a… (read more)

I'm having problems getting Thunderbird to install. I've used it for a number of years and very happy with it but now it's giving me fits. I made 3 donation last year and it almost immediately quit working for me.

Asked by Linda van der Veur 5 hours ago

Updates reset functions I need back to default

Your updates and those of Windows 11, keep returning my software to each company's default settings. I have Glaucoma. During one of my surgeries, the lens on my eyes wer… (read more)

Your updates and those of Windows 11, keep returning my software to each company's default settings. I have Glaucoma. During one of my surgeries, the lens on my eyes were replaced with artificial ones. Now, I have perfect long-distance vision, but I have difficulty seeing anything closer than 24-18 inches. I bought a 17-inch laptop and adjusted all the visual and light settings so that I can see my screen without reading glasses. When I stand and start walking while wearing my reading glasses, I run into things and fall.

Being able to adjust the size of icons, text in toolbars, text on the screen, etc, has made my life easier and allowed me to continue using my computer. Each one of those visual assists, however, requires a different change to default settings in the software. Recently, an update changed the speed of the cursor causing me to hit inaccurate selections. Now, I have to find settings to change that. I am 76 years old, and I have too many new things that I want to learn, to spend hours after an update resetting my personal changes in the default settings.

I am sending this same message to the MS Windows team.

Asked by lindam4 5 days ago

firefox update old mac osx yosemite 10.10.5

pages don't load due to old MAC osx yosemite 10.10.5 downloaded Firefox 115.24.0esr but don't know what to do when wavy arrow from firefox icon to App icon image appears… (read more)

pages don't load due to old MAC osx yosemite 10.10.5 downloaded Firefox 115.24.0esr but don't know what to do when wavy arrow from firefox icon to App icon image appearsScreen Shot 2025-06-04 at 02.47.08

Asked by ElleGee 6 days ago