Years of emails vanished from inbox on only one account

Hello, I recently "cleaned up" my inbox for an email account that is many years old. I did this because old emails that come up in search are found, but blank. So per … (read more)

Hello,

I recently "cleaned up" my inbox for an email account that is many years old. I did this because old emails that come up in search are found, but blank. So per Mozilla recommendation I "cleaned up" this folder but when it finished it removed every single email except for one from 2011 and starting in mid 2024. Everything in between is either hidden or gone.

What happened and how do I get these back? They weren't deleted as they aren't in the trash.

Thanks!

Asked by Stacey 13 hours ago

Last reply by Stacey 7 hours ago

ERROR EN LA SALIDA DE LA FIRMA DE ALGUNOS MAILS!!!

Buen dia, tengo inconvenientes con errores en la aplicación debido a que surgen en algunos mails error en una parte de la firma. Adjunto imágenes, (el mail que se encuen… (read more)

Buen dia, tengo inconvenientes con errores en la aplicación debido a que surgen en algunos mails error en una parte de la firma. Adjunto imágenes, (el mail que se encuentra en amarillo está mal/incorrecto) mientras que luego el que se encuentra de color verde es el correcto. Lo más raro y un punto a tener en cuenta es que hay algunos mails que salen en el mismo minuto y uno tiene bien la firma y la otra no, es decir, que es de forma aleatoria. Me podrian indicar los motivos y cómo arreglarlo?? Gracias

Asked by no_responder 1 day ago

Issues on Android

Hi, I use Thunderbird for Android Beta 12.0b6 and I have the following problems: 1. Most of the emails I deleted from the notification shade still show in my inbox when o… (read more)

Hi, I use Thunderbird for Android Beta 12.0b6 and I have the following problems: 1. Most of the emails I deleted from the notification shade still show in my inbox when opening the app.

2. Since the last update, the gestures work poorly, I have to swipe 2 or 3 times in order to delete an email.

Please have a look into it when you have the time. Thanks

Asked by paul.neatu 2 days ago

Former Emails on Top

Two emails from 2020 and 2021 remain at the top of the main inbox. I have tried deleting and re-adding the Naver account. The problem still exists. I have attached screen… (read more)

Two emails from 2020 and 2021 remain at the top of the main inbox. I have tried deleting and re-adding the Naver account. The problem still exists. I have attached screenshots showing when these two emails arrived in my main inbox and the current problem I am reporting.

Please help me correct this bug.

Asked by Mickey Seo 2 days ago

how do I create additional folders? Unable to find way.

Iam unable to find how/where to create additional folders. With desktop version I have created a number of folders. I like organize and segregate my emails into various g… (read more)

Iam unable to find how/where to create additional folders. With desktop version I have created a number of folders. I like organize and segregate my emails into various groups. Especially the ones I choose to preserve rather than delete.

Asked by jablair 3 days ago

New incoming emails are no longer marked as "unread" and In bold print when they arrive. I have to manually mark them as unread.

New incoming emails are no longer marked as "unread" and In bold print when they arrive. I have to manually mark them as unread. Then when I read them, they do not consis… (read more)

New incoming emails are no longer marked as "unread" and In bold print when they arrive. I have to manually mark them as unread. Then when I read them, they do not consistently change to "read". This was not a problem until I started using the 128.10.0esr (64-bit) version of Thunderbird.

Asked by Gene Maas 2 months ago

Last reply by Gene Maas 2 months ago

Creating folder

I'm on 141.0 (64 bit). I'm trying to create a mail folder (right click on "Local Folders", "New Folder"option). As I type the name, when I exceed eight positions the "C… (read more)

I'm on 141.0 (64 bit). I'm trying to create a mail folder (right click on "Local Folders", "New Folder"option). As I type the name, when I exceed eight positions the "Create Folder" tab goes dark. In other words, you can't create a folder with a name longer than eight positions. This is new.

SORRY, this is my error. I'm embarrassed to say what it was. I was trying to create a new folder, but a folder with the same name already existed. Duh........

I would delete this question but I don't see a way to do it.

Asked by Tom Cluster 1 week ago

"Disappeared" emails saved in files and read in recent.

I've contacted the volunteers before when my follow-up on a problem wasn't resolved. I haven't had any answers or suggestions since. I don't know what I did to create t… (read more)

I've contacted the volunteers before when my follow-up on a problem wasn't resolved. I haven't had any answers or suggestions since. I don't know what I did to create the problem a couple of weeks ago, while I was trying to change the chronological order of receiving current emails. I wanted the most recent messages at the top with the oldest at the bottom (descending?). The whole system froze; when I rebooted and reopened Thunderbird I discovered that all the folders used for saved messages appeared to be empty. Moreover, every time I read a message in the recent panel it would also "disappear" as soon as I closed it to read another message. One of the volunteers suggested a method to retrieve the lost messages in the folders. I followed his instructions and when I got to the "repair" button, it was grayed out and didn't function, so I'm at a loss. So far as the most recent messages are concerned: very few are displayed in that file. I can only read them now in "All messages". For the first time since I've been a Thunderbird user, I've been forced to go to Gmail through Google and I really miss the Thunderbird platform's features. I hope someone can help sort out my problems.

Asked by Denise Milberg 6 days ago

Contats Hotmail sync in Thunderbird 141

Hi, since Thunderbird 141, tbsync add-on is no more possible. So : how it is possible to sync Hotmail contacts (and calendar) ? What is the way for setting this… (read more)

Hi, since Thunderbird 141, tbsync add-on is no more possible. So : how it is possible to sync Hotmail contacts (and calendar) ? What is the way for setting this ? Thank you for your answers.

Asked by SAMI 6 days ago