Showing questions tagged:

Recent update has broken my Bank Bill Pay capability

I am a TD Bank customer who uses their Bill Pay feature. A recent FireFox update now prevents me from completing my payment sequence. Please alert me how this can be fixe… (read more)

I am a TD Bank customer who uses their Bill Pay feature. A recent FireFox update now prevents me from completing my payment sequence. Please alert me how this can be fixed. I like the FireFox browser but will remove it from my computer if no fix is offered. When I use Google Crome I have no problem completing my payment sequence. Thank you.

Bill Gibbons

[redacted email from public]

Open

Remove website suggestion from URL dropdown?

Hi folks, Is there a way to remove website suggestions from the URL address bar dropdown? I visited a site once in the past month (orbitz.com), and now it's featured/stuc… (read more)

Hi folks,

Is there a way to remove website suggestions from the URL address bar dropdown? I visited a site once in the past month (orbitz.com), and now it's featured/stuck in the suggestion dropdown, replacing sites that I visit daily. The cynical side of me says these businesses paid to have their URL stuck in the dropdown, but maybe that's just cynicism. Can I remove sites like this?

Thanks!

Open 1

Please stop your "experiemental" Control personal device and local network permissions in Firefox pop ups. Do nto wish to participate. aN WHY THE FREQUENT UPDATES?

Please stop your "experimental" Control personal device and local network permissions in Firefox pop ups. Do not wish to participate. And WHY THE FREQUENT UPDATES? None … (read more)

Please stop your "experimental" Control personal device and local network permissions in Firefox pop ups. Do not wish to participate. And WHY THE FREQUENT UPDATES?

None of your listed topics apply!!!

Open 1

Since 153.0.0 update, FF64 goes to "not responding" when I fill in an onscreen field (like this one) and white overlay appears over FF interface.

I have tried safe mode. No joy, but it has shown plain vanilla FF is the issue, not extensions. (I'm using a different browser to make this report, so Share Data button i… (read more)

I have tried safe mode. No joy, but it has shown plain vanilla FF is the issue, not extensions.

(I'm using a different browser to make this report, so Share Data button is of no use here.)

Open 1

Firefox browser thinks I'm a bot - a number of sites, e.g. SDS London, John Lewis, asks me to verify I'm human and it fails.

I don't know what's happened but Firefox makes sites think I'm a bot. I keep being asked to verify I'm human, I tick the box, it spins and fails. I tick again, it fails. … (read more)

I don't know what's happened but Firefox makes sites think I'm a bot. I keep being asked to verify I'm human, I tick the box, it spins and fails. I tick again, it fails. I have tried these sites on other browsers and it works so it's something going wrong in my Firefox. It happened after I loaded Protect My Choices and now even though I've disabled it, it doesn't work. I've amended to Standard in Privacy settings but that doesn't work either.

Open 1

How do I request changes to the Firefox v. 152 homepage?

Firefox Desktop version 152 has a terrible homepage layout. Too much space is unusable, the huge logo can't be removed to save space, and the layout for bookmarks is a me… (read more)

Firefox Desktop version 152 has a terrible homepage layout. Too much space is unusable, the huge logo can't be removed to save space, and the layout for bookmarks is a mess. I'm going to add 2 images taken from previous versions to show what I (and I'm sure many other users) would like to see.

Mozilla developers really need to fix this problem.

Open 2

VPN what next?

I have the VPN from Firefox and I have chosen United States for location. Do I now simply search (google or whatever engine) or is there something else thhat I am missing… (read more)

I have the VPN from Firefox and I have chosen United States for location. Do I now simply search (google or whatever engine) or is there something else thhat I am missing?

Moderator note: This question has been edited to remove an unintended link.

Open 3

Endless Captchas- Cannot access my banking site or Facebook. Ready to leave Firefox & Use another browser.

I have problem with endless cptchas -mostly on Facebook and now it began on my banking page - it used to verify via my phone- now it is constant captchas. When I use anot… (read more)

I have problem with endless cptchas -mostly on Facebook and now it began on my banking page - it used to verify via my phone- now it is constant captchas. When I use another browser- I do not have this issue. It is so annoying I may stop using Firefox. I'd much rather have google puzzle. The "no captcha" extensions do not work! I really prefer Firefox, but you need to stop with the captchas and use google puzzle or some other verification method.

Thanks

Open 2

I cannot access my settings to confirm Firefox is my default browser

Hello- Am having trouble with my settings( I think) Want to be sure Firefox is default browser, and use Adobe Reader as my PDF default. All I get is "download Firefox" ! … (read more)

Hello- Am having trouble with my settings( I think) Want to be sure Firefox is default browser, and use Adobe Reader as my PDF default. All I get is "download Firefox" ! Get all regular updates, so why can't I see "settings" ? Thank you

Open 2

Why is my account still active and syncing in private browsing mode?

When I switch to Private Browsing mode, I still see the icon showing I'm logged into my account, and if I click it, it says it's still syncing and stuff. Why is my accou… (read more)

When I switch to Private Browsing mode, I still see the icon showing I'm logged into my account, and if I click it, it says it's still syncing and stuff. Why is my account even there in private browsing? The private browsing shouldn't even know I have an account, or even be able to be logged into an account at all, much less still be syncing. I shouldn't even be seeing that little icon at all.

Open 13

I need my saved password for Instagram

I am required by Instagram to give them my saved password that it has been long enough I don't recall it And because I have to be careful with giving Google back their ac… (read more)

I am required by Instagram to give them my saved password that it has been long enough I don't recall it And because I have to be careful with giving Google back their access to my Gmail and taking over my phone again I'm reluctant to give them one but now they're using Instagram as reason to acquire my saved password they've been trying for some time with so many different tactics and I've been able to avoid them and now they're using Instagram as a instrument to acquire my saved password as it request and I am afraid of offering it to them because of them and Google

Open

I cannot open Firefox (Windows 11-64 bit)

Multiple attempts to open Firefox produced a popup window indicating that "platform version 153.0 is not compatible with min version 152.0.6 max version 152.0.6 Maybe… (read more)

Multiple attempts to open Firefox produced a popup window indicating that "platform version 153.0 is not compatible with min version 152.0.6 max version 152.0.6 Maybe try to reinstall Firefox." If this is the only solution, how do I do this and retain my bookmarks, themes, etc profile? Thank you.

Julian H. Ethridge [email removed]@frontier.com

Solved 1

Why did my screen suddenly go blank while I was looking for weather information on Weatherunderground.com?

This problem has never happened before. This happened in the last few minutes. The whole screen suddenly went blank while I was trying to find out today's weather. I am … (read more)

This problem has never happened before. This happened in the last few minutes. The whole screen suddenly went blank while I was trying to find out today's weather. I am suspicious of malicious interference with my computer. Any help you can give me will be reassuring.

Open 1 19

the etrade bill pay summary page will not submit.

the etrade bill pay summary page submit button will not work. instead displaying a red circle with a line through it. Etrade reports they are unaware of any problems. Las… (read more)

the etrade bill pay summary page submit button will not work. instead displaying a red circle with a line through it. Etrade reports they are unaware of any problems. Last worked on 6/30/26. I tried all the general reccomendations. Have not tried edge yet, but that is my next move. I always use the private browsing setting for Etrade.

Open