Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Could maintenance or security software like System Mechanic cause me to frequently lose my passwords and bookmarks?

Firefox Recover data
jbr replied 43 minit lepas
Robin Barclay
Robin Barclay

On a relatively new laptop (bought because my old one cant upgrade to Win11) I frequently lose my Firefox passwords and bookmarks. I reinstate them from saved files, but it is inconvenient and shouldn't happen (at least one a week). I am beginning to wonder if periodic clean up (in the background) by Iolo's system mechanic may be causing it. Has this been flagged up by anyone?

On a relatively new laptop (bought because my old one cant upgrade to Win11) I frequently lose my Firefox passwords and bookmarks. I reinstate them from saved files, but it is inconvenient and shouldn't happen (at least one a week). I am beginning to wonder if periodic clean up (in the background) by Iolo's system mechanic may be causing it. Has this been flagged up by anyone?

All Replies (1)

Tanya soalan

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.