Semua Produk Community Forum

About one to 3 weeks after I switched from windows, Fire fox changed my browser, and I lost all of my data. I hate my new browser, I am so mad That I reported this to the FCC. I already view all Info. nothing helped.

My old laptop died, stranding my Firefox profile (including bookmarks and Login credentials for many sites). I am able to connect the old laptop's HDD via USB to port the old profile data to the new laptop, but I am afraid that copying the older files to the new profile will overwrite the newer profile data. I would like to create a second profile, in which to store the old data, in the newer laptop's instantiation of Firefox, but I don't see any information online about doing this. Is it possible to create multiple profiles in Firefox for this purpose? Thank you

Hello all, i have a bit off an off one. I had a usb keyboard plugged into my laptop and and it had something sitting on it, I forgot it was there. I was using the laptop normal, and usually i use the CTRL and wheel on my usb mouse to zoom. But because of whatever buttons where pressed.. IT DELETED TABS(quite a few!)more thank the recent closed tabs could handle... i tired to do the session restore thing but im not super tech savy and messed that up.. But i do still have a copy of the json file thingy, but the backup thing got over written.. can i still recover with the one copy. The instructions are not the easiest to understand. Please help, i dont research and its been hard gathering that information. Thanks and if you need any more info just let me know!

I have two issues: One is figuring out how to remove what FF is storing on my device (an android phone). Clearing the cache does not do it. When I go to the menu, then privacy and security, which on my device is a title of a section, there is no cookie removal option. It is cookies and site data which is kind of annoying. I don't want ALL cookies deleted. I don't want signed out of all sites. I just want the 700 some odd MB's that FF is storing on my device gone. I would like to see what is being stored, and delete what is not necessary or useful. Does anyone know how to do that?

My second issue is that each time I update ff, all of my extensions, bookmarks and passwords disappear and I would like that to stop happening. I would like to know how to recover them. It is time consuming and frustrating to have to redo all of that each time I update ff, and some of it inevitably gets lost.

Thank you for any useful suggestions.

I opened Firefox this morning and there were no bookmarks or history. After looking online, I came to the conclusion that I needed to find the places.sqlite and bookmarkbackups files and folders. However, I can't seem to locate either.

I am running Firefox v153.0 (aarch64) on Mac OS v. 26.5.2

I have Time machine backups, but I need help locating the correct files to restore. Thank you.

So I just upgraded my pc and it bricked my windows and to reinstall, I forgot to save the Firefox data before doing so because I thought it wouldn't cause any issue, well, now all my bookmarks etc. are gone and I'm wondering if there is some sort of backup somewhere saved by Mozilla in the cloud.

My Firefox account data seem to have ben ALL deleted after a regular computer restart. There are no backups in the Firefox profile folder either. Years worth of passwords, bookmarks, tabs ALL GONE. After computer restart, when I was restarting Firefox, I vaguely remember a prompt on the screen that Firefox servers don't contain any data for my profile anymore. How could this have been brought on by a computer restart though?Any ideas what is the problem here, and how to recover my profile data? Any suggestions will be much appreciated.

For some reason firefox uninstalled on my computer, I genuinely do not know why. When reinstalling it, I have an old save from my backup of that morning (I have it setup that way). However, I do not remember this password whatsoever and I am freaking out a little bit since I have information on there and I am just trying to get it restored onto my account.

Any help would be appreciated.

Firefox updated and all of my tabs I had open are gone. I used those for organizing and remembering things. There's no option to open recently closed windows. No history of the tabs as a group. What do I do?

Firefox updated its version on my iMac desktop two days ago and all my bookmarks are gone. There's a message at the top that says: "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..."

All my bookmarks are gone as if they were never there. I have a My Passport Backup hard-drive but I don't know where I can find them and restore them.